Essential Metrics to Save Your Business 

@@dmitrylotko2999 hi there, whereas all businessess have their own specifics, for calculating administration costs in cloud environment you should include: Cloud Platform maintenance costs (infrastructure) Expenses on non-sales related personnel (support, marketing, management, etc) Daily operations costs, like rent, utilities, executive wages and even beans for the coffee machine And to calculate it per customer I would advise you to split the costs proportionally to the customer sales amount