Fake customer wants INSANE upgrades on his $60 mountain bike

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Today, a completely insane customer is going to walk into a bike shop with his $60 mountain bike, and ask the mechanic to install Sram AXS Wireless shifting, along with a host of custom made parts.
We placed hidden cameras all over the shop, and had the customer walk in with a GoPro on his backpack strap, made to look like it was off by disabling the screens, lights, and beeps. This is pretty normal in outdoor recreation areas, and the mechanic never even glances at it! Find out what happens in today's video.
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Thanks for supplying the bike, the upgrades, and the customizations! Wheels MFG is a great place to find derailleur hangers, bearings, presses, and frame-specific parts in high quality
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GoPro supplied five Hero10 Black cameras, which feature a "scheduled capture" function that allowed all the hidden cameras to start recording at once. We were also able to shut off beeps, screens, and lights in the menu to keep them candid.
Squatch Bikes & Brews www.squatchbikes.com/
This is my favorite bike shop ever, and judging from this experience it's the best bike shop in America. It was hard to edit into the video, but Pat actually made new spacers for that hub and dished the wheel so that the cassette would have more frame clearance. He did all this to honor an absolutely ridiculous request that he thought was real.
Our actor did his job perfectly! @kristian_michels
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Опубликовано:

19 июл 2022

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Комментарии : 3,6 тыс.

@WheelsMfgCO Год назад

This video had us laughing sooooo hard! Thanks for letting us work with you on the project and hats off to Squatch Bikes & Brews bike for going out of their way for this customer!

@DaddyM7MD Год назад

Sup yall

@AkioKenji Год назад

"somebody with a machine shop got a little crazy here"..... Wheels Mfg : Yes?!

@Ozhull Год назад

that was awesome!

@DarkMatterNZ Год назад

Well done team!👏🏻👍🏻😝👌🏻

@dolfan13jmb Год назад

Supercool work.

@XxjoeyxXify Год назад

He's a great example of how a bike store employee should talk to a customer!! Had some bad experiences with shops before.

@Samtallica Год назад

But at the same time, I'd want my bike mechanic to tell me if I was doing something incredibly stupid. Like putting a $1k drivetrain on a $60 bike! It’s all in the way you relay the information. Don’t be condescending and you’re golden.

@SethsBikeHacks Год назад

I knew it would take a lot to break Pat, but he was honestly more professional and transactional than I would have been.

@nathanbginger7 Год назад

Me too, I was just getting into biking so I obviously didn't know anything and I asked for my brakes to stop squeaking and for my chain go stop grinding in certain gears and he looked at me like a nuisance and a waste of time, I bought something too

@frederikjacob1985 Год назад

Yep indeed! Wished my old lbs was like that... Now I'm doing it all by myself thanks to RU-vid

@michaelgrant3619 Год назад

Very cool that it actually works.

@WestonNey Год назад

The sheer disappointment and confusion on Pat’s face when he was asked to swap spokes 😂

@rcranes2227 Год назад

Yeah, his face there was gold.

@europainvicta3907 Год назад

Brilliant facial expression. Total WTF is this guy talking about sort of expression.

@Recycled Год назад

But.. but they're the _same spokes!_ :O

@_tim Год назад

That was the moment where he started thinking about several beers immediately at knock-off time.

@themrzohan1 Год назад

Love that the hidden camera of the actor is in plain sight. It's so obvious that nobody would notice

@bloodandguts6586 Год назад

He was exactly the guy you want working on your bike. He needs a raise.

@davidhunternyc1 Год назад

... and health insurance.

@04dram04 Год назад

I kinda disagree. He was professional, but i think he should have mentioned to the customer reasons why its its not a good idea. To inform him on what he might not know, and need to know.

@SpielkindFR Год назад

@@04dram04 You clearly never worked in retail. If a customer comes to your shop and already has paid big bucks on all that stuff you can either try to make it work for them or you can let them go somewhere else. There is no possible reason beyond it being unsafe to not do it. In fact, to send the customer away could be seen as damaging to the business. Dude evidently knows his shit.

@diligentsun1154 Год назад

Shout out to Pat for being cool. The mechanics in Chicago, all think they're 'too good' to make help you with your 'old bike'.

@MisoElEven Год назад

@@SpielkindFR Of course if the customer still wants it done then he should do it..but he also should inform the customer that "hey maybe you already wasted 1000 bucks, no need to waste another amount for trying to make it work when its still going to be useless" :D

@ctsingletrack Год назад

This guy is a true professional. He measured, determined that it would work, and got the job done. I wish every shop had a Pat. Some shops have more excuses than solutions.

@lithium25693 Год назад

If I went to pat with my first used MTBI would've wasted a lot of money, Thankfully I went to a shop that told me how to build a proper bike for the budget I had.

@ctsingletrack Год назад

@@lithium25693 Pat didn't waste any money. The money was wasted before he got involved. They dumped a bunch of weird one off parts on his lap that would only work for this specific build. At that point, the least wasteful thing he could do was to install the parts.

@lithium25693 Год назад

@@ctsingletrack apparently you have never heard of labor cost. If this was real eventually the kid would realize his mistake and have to pay a new mechanic to put the nice parts on a better frame.

@freakyfreerider 11 месяцев назад

You know this is staged yeh?

@purplefood1 11 месяцев назад

@@lithium25693 You're aware not every person is after what you're after? Some people genuinely want to keep an old bike but put new parts on it and if someone was to do that but kept getting turned away because "when you realise your mistake you'll just have to pay us to put it on a 'good' bike" they'd just end up frustrated and with no service probably end up trying it themselves and lose even more money when they mess it up.

@JasonFoxLCB Год назад

"$90 chain on a $90 bike." I'm sure that's not the first time he's put expensive components on an unworthy ride. 🤣

@WestonNey Год назад

Oh definitely LOL. I seen people bring some crazy things into the shop trying to upgrade a 90s bike with modern components and being so confused when I told them it isn’t compatible and can’t be upgraded.

@MxCraven Год назад

Replacing the chain on most knackered old getabouts is gonna be a $25 chain on a $25 bike

@loodinek Год назад

Like a $10,000 bike on a $25 rack on a $2,000 car ;p

@jasonparks8595 Год назад

I mean they were not enthused about me upgrading my $200 Jamis but it wasn't near this much in upgrades

@Fogmeister Год назад

Best line in the video. 😂

@phoenixGrassl Год назад

He is such a great example of what a bike shop should act like great job Pat for being so good at your job

@FrankNStein-ww9gn Год назад

Do you know the Landis guys? They should take note of this video.

@sirunclerico6772 Год назад

"A $90 chain on a $90 bicycle" That is a statement I never thought I would hear. I just love the enthusiasm towards the build and I think its there because of just how ridiculous the request actually is that its become more of an experiment than a chore and that is why I love tinkering with bikes.

@jamieeedden777 Год назад

Then there is my bike made in 1949 and still on its original chain 🤣

@LucasAlves-yb5lr 9 месяцев назад

The bike costs $60 to be fair

@ohhi5237 8 месяцев назад

people also buy a new sportscar instead of getting a new wife...

@Chrisovideos Год назад

Reminds me of when I worked in a sports store 30 years ago. Anytime we hired someone new we always pranked them on their first night by calling from another line and when the new guy picked up we'd ask for help with "water ski poles". It was always funny to see how they handled it.

@drum420 Год назад

Ahahahha thats golden

@bamf6603 Год назад

thats a dirty way to test your workers.

@Slazmoservicing4209 4 месяца назад

So here's the thing... "Bare foot skiing" skiers have poles...

@ashutosh_young_wanderer_1270 Год назад

Me being a bike mechanic myself, was so happy to see Pat treating the kid so professionally... We lack such mechs out here, but it was good to see such attitude ❤️. Kudos to Pat and you once again....

@onecoding Год назад

This reminds me when my wife brought her mountain bike to a shop and wanted them to add dropdown bars + brake/gear shifters to it. The mechanic was all pompous and insisting how this wouldn't work and is a stupid idea. Went way beyond advice. So she went to another shop, that mechanic was like the one in the video, he was intrigued, did it and it worked. I would avoid shops with arrogant mechanics.

@jasonforster9445 Год назад

Unfortuneately, arrogant shop employees are commonplace. Just manage the shop, choose carefully who you talk to.

@wcoastbo Год назад

I've converted several 26" mt bikes to drop bar gravel bikes. There are some incompatibility issues you will run into that have to be overcome. - Shimano 9 speed and below you can mix mtb derailleurs with road shifters. 10 speed and above not compatible. -short pull road brakes are not compatible with long pull MTB brakes. There are other incompatibilities depending on the parts given to the mechanic and the components on the mtb. In short, it can or can't be done depending on...

@luigimaster111 Год назад

I once asked a bike shop to get a tricycle wheelset built. They agreed to do it but half an hour later I got a call saying that it was not possible and I should go to a tricycle specialist. I insisted that their assessment was ridiculous, and the hub in this case was not too dissimilar to a regular bike hub, after getting into a weirdly lengthy argument about getting proper ERD measurements I took the parts back and just did it myself, it was only the second set of wheels I ever built and they turned out perfect, I don't go to that bike shop anymore not even to pick up an inner tube.

@ConsentDeath Год назад

It sucks if the theres only one local bike shop. Others a long drive away.

@laurenbruges8784 Год назад

If someone is willing to pay for the handlebars and the bar tape and gear and brake shifters and labour then hell yes it can be done! I love those kind of jobs

@billyb6043 Год назад

what an excellent shop mechanic: customer comes in, shows him the parts, no patronising comments, just gets on with the job. A credit to the shop. Man deserves a bonus!

@ooklamoc4411 Год назад

Pat being sharp enough to realize there’s monkey business going on but professional enough to be like, “hey, this might actually work” was awesome. Pat wins the internet for today!

@krollpeter Год назад

Highly pro-dude ... and cool on top of that!

@motosk8er2 Год назад

"Hes gonna be wearing a hidden camera!" -Has gopro strapped to his chest.

@butterairways Год назад

Precisely what I thought. Also it was a hero 10 so it will have a front facing screen showing that it is recording!

@nper4lta Год назад

To be fair, he did say he had customers with GoPros on their heads around 9:05 so it didn't seem off that he had a GoPro on his bag.

@jerzukszyk Год назад

Also 3:35 there's a GoPro standing next to the cassette, totally hidden 😅

@ConsentDeath Год назад

Yh but people wear it. Ita weird if he could see it recording

@DinoAlberini Год назад

Totally not fake. 😂

@NinjaKittyBonks Год назад

That guy working the store was EPIC in every way. Positive attitude, never condescending in any way and did exactly what he said from the jump. He was class act all the way!

@liamleech4748 11 месяцев назад

The fact he was so interested in how he got ahold of that wheel is amazing. Goes to show how much he knows it shouldn’t work

@Alttabbins Год назад

This is one of my favorite videos from this channel in a long time. I love the mechanics attitude through the entire thing. He did such a good job of representing what a good bike mechanic is supposed to be.

@jdaniels1313 Год назад

What an awesome bike mechanic! He actually checked it out, despite the wacko factor of what the customer was asking for, then gave (surprised) accurate answers instead of dismissing it out of hand! I'm taking my next bike upgrades to this guy!

@mroberts566 Год назад

I’m kind of torn on this. I mean he’s clearly a nice guy, but I feel like if I want something that’s crazy expensive but makes zero sense like this, I’d want them to tell me so - in a nice way, of course.

@stephenbrookes7268 Год назад

@@mroberts566 naaaa if the dude has cash to burn I'd light the fire. It's a business.

@mroberts566 Год назад

@@stephenbrookes7268 Well yeah, but that would be his opportunity to sell me a new frame. Then, if I refuse, go ahead and do the upgrades. That's business.

@stephenbrookes7268 Год назад

@@mroberts566 If he had asked to buy the parts and do the upgrade, I would have recommended a new bike thus equipped. In that situation I would di what they wanted. I had a classic Cadex ALM1, I had no misgivings about the fitting XTR V brakes, Rohloff chain and upgraded wheels and tyres. Those components cost more than it was worth, but I liked the bike.

@Paxmax Год назад

Yeah, I got to hand it to Pat, that is some next level flexibility to just way more than tentatively accept it! I mean... its all wrong... but in a sort of working way.

@wescoastphoto Год назад

Pat just set the gold standard for bike mechanics. Protect that man at all costs! PS. I’ll give you $100 for that bike right meow! 😂

@Smeltz247 7 месяцев назад

He's turning into a cat!

@christophermoses1225 Год назад

We need more mechanics like Pat. Every bike is important to someone. Thanks for that fun video. From South Africa 🇿🇦

@willbros1499 Год назад

I LOVE THIS. HUGE props to Pat for actually listening to the customer, and doing what he asked, while subtly trying to make sure he understood that he was throwing a lot of money at something that wasn't really a good idea....but not at all being insulting or condescending. My favorite part, was how he kept putting parts on, and being genuinely surprised that it was going to work. "Hey, this is going to work," with complete surprise in his voice.

@UnivegaSuperSport Год назад

As a former mechanic, I can tell you this warmed Pat's heart. Performing any component swap on a Walmart bike and finding things just falling into place is much more satisfying than diagnosing the "once ever 200-miles" ticking sound a triathlete complains about on his $10K Felt.

@zugdsbtngizudsgbnudsdsoiu Год назад

The fact that he could just walk into the store and have the bike immediately taken without an appointment already astonished me

@xjdndndmsvsvr Год назад

The video is funny, but super fishy. Shop mec barely asks the major questions, ignores that there are GoPro's all around, and takes a bike on site for immediate repairs. I'm sure a sponsored video like this is set up and mostly scripted. It's entertaining but doubtful that this is real.

@christianalboroto7574 Год назад

@@xjdndndmsvsvr The mechanic said that a lot of their customers go there with GoPro's so I think it wasn't unusual that the clueless customer had a GoPro.

@spencervisual Год назад

@@xjdndndmsvsvr Squatch is my local shop and I know Pat personally, this is most definitely real haha.

@xjdndndmsvsvr Год назад

@@spencervisual Do they actually take a major rebuild and work on it immediately like this? It's just so hard to picture that happening.

@Steveott42 Год назад

@@xjdndndmsvsvr this is real. I had an issue with rear cassette and they quickly diagnosed it as a failed freehub and cracked axle. I dropped the bike off at close and Squatch got me out riding the next afternoon. They are super good to work you in if they can. My favorite bike shop whenever I am in town. Definitely would recommend.

@torquedork Год назад

That dude is clearly a jedi level bike tech and a treasure of an employee.

@andyb9994 Год назад

Pat is a true mechanic and does not put people or there property down....he is there to work on bikes and that's what he does....as long as it's safe, he didn't say your parts are worth more than the bike or anything like that...he just made it work and he knew what he was looking at and did what the customer wanted....if I lived there I would take my bike to Pat for everything...Good job Pat, true professional and excellent Tech....👍👍 Also cool video was fun💯

@lithium25693 Год назад

a good bike shop informs their customers a bad one just takes their money

@01bking Год назад

The mechanic needs a raise for how he kept his professionalism that is so rare these days! Loved it as I upgrade my 60-80 series bikes to modern spec but not this high end lol

@ChamalMcv Год назад

He know he's being recorded

@robertatkins3521 Год назад

Pat has to be the best mechanic ever. Not only was he very professional and humble but he really knows his stuff. He went right to measuring the hub and immediately knew it was custom. What a great guy!

@sweepphreak Год назад

agreed guys IQ ++++++++++++++++++++++++++++ super positive attitude and the can do spirit

@southsideman4891 Год назад

This is the person you want to meet when you go into a store! May GOD richly bless him.

@acharich Год назад

✨🙌🏾✨

@heldtoahigherstandard5915 Год назад

Give dude a raise. He was obviously smarter than they expected and he nailed the job.

@allengarrow6295 Год назад

This is a good reminder of character and how one handles themselves when no one is around! This mechanic is top notch!

@Lizlodude Год назад

Dude was super professional, awesome! Love the progression of "This *might* work" to "I don't see why it wouldn't work..." to "it totally works" This is one of the few cases where "the customer is always right" actually applies. Glad that Pat commented that it wasn't dangerous though, that's where I'd draw the line. Someone wants to do something I think is stupid, more power to you, but I wouldn't want to give them something that could get them hurt.

@jayjaykingbee5566 Год назад

@sokin jonsomething about the red chew and blue color scheme gets my juices flowing.

@allyw7405 Год назад

Just because you can, doesn’t mean you should.

@Phelps1111 Год назад

Not really. The guy(s) had custom made parts for that specific bike made. So clearly not a real customer.

@acharich Год назад

😂🔥💣

@georgewelker853 Год назад

I’m in the school of thought that I think that even if it’s marginally dangerous that it’s still fairly ok to do the work but it just makes it more complicated for the company to pass the liability to the customer for requesting a dangerous job be done for them

@dmhawley13 Год назад

I like how the clueless customers "hidden" camera is a go-pro strapped to his chest.

@Correcti0n Год назад

Fr I was quite disappointed, still good video ig

@TraviNomotion Год назад

Yeah very hidden on his chest straight up hero 9

@fortniteboss6958 Год назад

It’s a bike shop, like Pat said at the end of the video, there’s a handful of customers close to the actor’s age who come in with go-pros all the time.

@netposerx Год назад

If you've ever been to Squatch or the Hub bike shops in this part of western NC it's not unusual to see MTBers walking in bike shops like that.

@UenoLocker54 Год назад

@@fortniteboss6958 lol yeah the one i go to almost every customer has a gopro of some sort either on their bike or person.

@crewmanderek3641 Год назад

I really like Pats reaction! He just did what the guy wanted. Love it! Good job Pat!

@TuddsCrapshoot Год назад

Wow that dude is so kind and well mannered during all of this. Clearly a good dude, would have loved to have a bike shop guy treat me so well.

@jamesjin5706 Год назад

Seth just never ceases to amaze with with the kind of video ideas he manages to come up with.

@janikoskinen2120 Год назад

"oh god it feels so wrong" as the mechanic drove off with it had me laughing :D

@MrGrombie 10 месяцев назад

I remember trying to get new bearings on an old bike I had that had sentimental value and they turned me away. Haven't bought a new bike since and moved to longboarding. Since I am better able to control all of the different components on the board. That said, always fun to watch these videos. I wish I would have had this bike store, than the one that I went to near me.

@petertreadway 18 дней назад

Just been served this video now, a year after it was published but I’m so glad I was. Pat has my exact attitude of ‘well, let’s give it a go and see what happens’, which is the very reason I love playing around with bikes. When I converted an old 90s MTB to a drop bar gravel bike recently, folks online were cussing me out left, right and centre but, ya know what, I made it work and it rides like an absolute dream! The world needs more people like Pat.

@HarryAdee Год назад

The fact that he wanted to make it work and not rejecting the fake customer is super awesome. Salute to this guy.

@NelsonSherry Год назад

I've been wrenching bicycles professionally since 1977 working in 8 different shops training dozens of mechanics and sales employees over the years. Pat is an absolute gem. Any chance he wants a job in Anchorage Alaska for a season or more?

@NathanielBannish Год назад

Omg, I was just going to say the same thing. Also for Anchorage xD

@adamhealy5635 Год назад

How long did it take for your profession to really take off?

@howard5992 Год назад

@@adamhealy5635 it goes in cycles

@ryanbruh752 Год назад

@@howard5992 bi-CYCLES?

@user-mh5te3dy7n Год назад

My dad is an engineer on a boat in alaska

@mjwbulich Год назад

I love his attitude regarding the wants of the client. I have adopted a similar philosophy. If you ask for my opinion I'll give it to you. If you tell me what you want and I can do it safely then I keep my opinions to myself. It really works out if they don't like the final result. I just did exactly what you wanted.

@johnsampson2544 2 месяца назад

This was hilarious. My local shop has a mechanic like this. Knows his stuff; enjoys doing the work; will check out weird noises and make little adjustments on the fly; and is willing to teach you things if you have questions.

@callmejustblaze Год назад

That was literally my first mountain bike when I was around 13. I couldn’t believe it when I saw the thumbnail, it brought back so many great childhood memories. I believe that brought back the memories of my first taste of freedom around the neighborhood. Thanks for the Memories Seth, that was awesome!!!!!!

@SethsBikeHacks Год назад

I test ride it in the next one, and I think you’ll be happy to see how well it still rides

@callmejustblaze Год назад

Absolutely looking forward to it!!!!!!

@nutzeeer Год назад

Lol imagine seeing your stuff in a youtube video :D

@callmejustblaze Год назад

@@nutzeeer wouldn’t even know how to react 🤣

@marthamryglod291 Год назад

That bike was awesome when I was ten.

@upaiaq Год назад

That mechanic is awesome! I would use that guy for sure. Hopefully other mechanics will notice how he never talked down to his client and was willing to do what the client wanted as long as it was safe.

@JohnDoe-hg9pj Год назад

Mechanic title is a stretch lil

@zoki.to974 Год назад

@@JohnDoe-hg9pj so what title you will assign to him? guy with a wrench?

@JohnDoe-hg9pj Год назад

@@zoki.to974 Bike specalist? With all due respect to the guy in the video a mechanic is someone who works on motors, machines or things with motors on or in them. Push bikes dont really fit that description unless they have a motor on them and even then they probably wouldnt build a motor at a bicycle shop. Would you bring your car, motorbike, airplane to a bicycle shop to have engine work done? Its sort of like calling a chiropractor a doctor.

@jbea5106 Год назад

@@JohnDoe-hg9pj Actually... Mechanic is correct.. This is taken from wiki.. Most mechanics specialize in a particular field, such as auto body mechanics, air conditioning and refrigeration mechanics, auto mechanics, bicycle mechanics, boiler mechanics, and other areas. There is even a wiki just for Bicycle Mechanics. It's metal, it has moving parts ->> Mechanic. Do you even research anything before you post??... .. .

@JohnDoe-hg9pj Год назад

@@jbea5106 not a mechanic

@itz_hppy_un1crn 10 месяцев назад

The repair dude has such a kind soul from all his interactions.

@discostu333 Год назад

If only all bike shops and mechanics were this cool. Give the guy a raise!

@crooksj11 Год назад

Great prank, i smiled through the whole video. I’m impressed by that mechanic’s professionalism and willingness to give it a go. Thanks for the content Seth!!

@parktool Год назад

This was amazing! Good on you Pat!

@radzieckigraczproductions3 Год назад

Damn the actual Park Tool channel commented

@jordanwardle11 Год назад

@@radzieckigraczproductions3 and got the spam

@Hashslingingslasher- Год назад

No it wasn't but nice marketing style mate

@von... Год назад

Hey, you guys got me & my friends home in sticky situations so many times over a decade! When I didn't have my license & was insane, I used to ride like 30 miles a day between street spots & huck stair sets & upscale art installations in the nice part of town. Then I'd swap out my axle to the lightweight pegless female bolt setup, take off my brakes, & go ride the local-built dirtjumps (I was a weight weenie, that ~1lb mattered I swear!). I only had to call my mom to pick me up once & it was because I broke myself.

@cwuzii Год назад

So by “hidden camera” do you actually mean he has a GoPro strapped to his backpack and not hidden at all?

@joneinarmattiasvisser6113 Месяц назад

"It fits! It's not unsafe, it's build right. *OKAY!* " Lol that had me cracking up😂

@ofwoden Год назад

Kudos to the shop employee. I once got a pretty solid bike for my kid that was, admittedly from a department store. It was used and the wheel need to be trued. The mechanic at my local bike shop refused to work on it the wheel and said it came from a cheap bike so he wouldn't waste his time. I never went back there again.

@thra5herxb12s Год назад

You never went there much anyway by the sound of it so no big loss to them 😂

@chiprock804 Год назад

Would you be happier if he trued that wheel and had to charge you more than the wheel is worth?

@holzmann8443 Год назад

If the wheel was taco'd, it may not have been truable. And the value of a replacement wheel plus labor can exceed the value of a department store bike. He may have had difficulty articulating this to you though.

@KiNG-tx9je Год назад

Like. Don't they get paid per jib regardless of type of bike. Like a $30 job is a $30 job on a Walmart bike or a $2000 bike

@phillhuddleston9445 Год назад

@@thra5herxb12s But you might graduate up to a nicer bike in the future so it might actually be their loss. People often start out at the cheap end of things with hobbies and grow into better products as they learn more and become more involved in them, this was for his kid so maybe he bought a cheaper one because his kid would outgrow it anyway. I am into firearms and have some cheap ones as well as some higher end expensive ones and if a gun shop or gunsmith treated me bad when asked to work on a lower end one they would lose my business on the higher end ones too, same applies to many things.

@puntoycoma47 Год назад

This guy is in top of his game, very professional! Any high end bike shop where i live would have laughed the shit out of that customer

@joelwillis2043 Год назад

staged

@puntoycoma47 Год назад

@@joelwillis2043 Whether it is staged or not, top notch content anyway

@YTpajamas 16 часов назад

The face he makes when asked about the spokes is just so perfect I'm dying

@calilife805 11 месяцев назад

The “90$ chain with a 90$ bicycle” had me laughing so hard 😂

@DennisJPolson Год назад

This was AWESOME!! He was a total professional, but that look he gave when asked to swap the spokes? Priceless!!! Great content as always, Seth!!

@lukemas4134 Год назад

I work at a bike shop and the amount of people spending more on a tuneup than their bike is actually worth is insanely high😂

@chairmanmeow8388 Год назад

I fixed a friend's bike during lockdown. He asked if it was worth spending that much on an old bike, I just asked if he was going to use it. He said he would so I said it's worth it then. Bikes and bike parts were so expensive two years ago that it was just expensive to do anything to a bike and buying a different bike was out of the question.

@xXSgtJackXx Год назад

I guess sentimental value is way more important to some people than objective value

@matzegehtdichnixan6768 Год назад

@@xXSgtJackXx came here to say this. I rode a 97 Scott Rockwood for 15 years and then bought another bike for daily commuting when it was broken. But the Scott was always there in my basement. So I spent half a month's paycheck to upgrade parts and fixing it and now I'm happy and thrilled to ride it again

@inventiveowl395 Год назад

I recently doubled the price of my 'getabout' bike (Kellys Cliff 30 21" 2015 which new cost just above 400 usd) by changing the drivetrain from the original 3/9 shimano to 1/11 shimano deore. Worth it. :P

@inventiveowl395 Год назад

@@xXSgtJackXx I'd say it's more logic than sentiment. If the upgrade for your bike is gonna cost more than said bike, it's not likely that if you sold that bike, you'd have enough money for a bike that will be better than the one you sold..

@caseylabelle1128 Год назад

Incredibly professional! Amazing and hilarious! They don’t have bike shops like that around here. 😢

@deand4782 Год назад

Excellent setup. The look after the spoke question alone is worth the price of admission. Dude seems like he's centered and a great mechanic.

@bossdude911 Год назад

As a mechanic myself he reacted exactly about how I would have, very confused but the “yeah I’ll see if I can make it work…” we’ll done Seth, this is amazing!

@bighammer3464 Год назад

That “hidden” camera the consumer had is about 1 step down from just hiring someone to follow you with a camera. ie not hidden at all. Very smooth

@TrueElitegaming1 Год назад

Not that unrealistic, as far as the employee knew the customer was filming the ride to the store. He even says at around 9:07 that “3 or 4 people a day just walk in with GoPros on their head”

@bighammer3464 Год назад

@@TrueElitegaming1 ya but the way Seth described walking in there with a hidden camera made it sound very incognito.

@DinnerForkTongue Год назад

@@bighammer3464 Well in this context, carrying a camera _is_ pretty much incognito.

@kaedeschulz5422 Год назад

@@bighammer3464 It's pretty mich hidden when this is every day Business that ppl have a gopro on.

@davidyanetski2738 10 месяцев назад

What a great guy Pat is! That shop is lucky to have him.

@anaboveaveragedog 8 месяцев назад

At 4:25 Seth’s face was absolutely priceless

@jpick3113 Год назад

I’ve had the chance to work with Patrick (the mechanic) at a different bike store a couple years back. He’s an awesome dude, I’m alittle surprised he handled it so calmly lol but he’s good guy so I’m not shocked

@markm0000 Год назад

It’s a small world.

@haroon420 Год назад

I’ve had a similar situation. I wanted to put fancy 105 group set on my budget road bike and the bike store owner kept refusing till he convinced me to buy a better frame before I upgrade. I’m glad he did because he was right and I would’ve ended up wasting money that way. And it’s not like I had much to waste. (I mean, even 105 is fancy for me)

@fredmercury1314 Год назад

So, what you're saying is, you got scammed into buying a new frame...

@haroon420 Год назад

@@fredmercury1314 no. I can’t afford a new bike. So I’m still with the old one. Lol

@AwoudeX Год назад

he did you wrong though by refusing. He can advise you, try to persuade you not to , but as a service provider, you should never refuse outright. You should never try and make the decisions for the customer even if the customer sticks with being wrong.

@xRealUzz Год назад

@@AwoudeX yes good businnes idea elon, so that your customer can tell everyone how shitty it got or how it made no improvements, thats like saying to your bricklayer youd rather want this cement because its cuter, it can put the integrity of the company down

@AwoudeX Год назад

@@xRealUzz read again please, the customer is fully informed and thus this should not reflect bad on the company but rather on the decision making of the customer. The company did as was asked by the customer in that case. Also it's bad business to refuse and the customer goes to your rival who has my views on how to provide service.

@AntonBanks Год назад

He's a really professional mechanic. Kudos on the patience! I've witnessed clueless customers ask for crazy modifications. I worked at a bike shop in the mid 90s. A couple came in and bought two carbon fiber Trek Y frame full suspension mountain bikes. At the time, these were top of the line machines meant for full trail riding. They then had the shop custom install baby seats on the back of each of them. It was the weirdest (and saddest!) thing I've ever seen done to such high end bikes.

@largol33t1 Год назад

LMAO, I bet those bikes looked bizarre when they finally took them out for a spin...

@AntonBanks Год назад

@@largol33t1 They were strange for sure. It was just sad. Most of us working at the shop were college and high school kids and we DROOLED over those Y frames. When the customers picked up the bikes all of us were thinking "there goes $10k worth of bikes that will be collecting dust in the back of a garage in 6 months".

@MrSaltysReefTank Год назад

People saying that he should tell the customer not to waste a thousand dollars on parts on a 60 dollar bike forgets that the guy has brought the parts in. Pats only fitting them. He hasn't scammed the fake customer with those parts. Great content 👍

@patrickhauser631 Год назад

I was very impressed by both the bike mechanic and with the actor. How the actor kept a straight face and dodged the questions was top-notch, and the way the mechanic stayed humble and professional was outstanding. What a fun idea for this video. If I lived in the area, that would be where I would going for my bike work!

@walkerswild Год назад

Having met Pat at Squatch before, and the amount of time he spent with us showing my kids how to ride the swing bike, this doesn't surprise me one bit. Great job Pat!

@jasonclemente4392 Год назад

This is killer funny 😂😂😂 that was the fastest 10 minute video ive seen i was so sucked into this !! Id love to see more stuff like this

@Galaxiiee02 11 месяцев назад

This is how my local shop acts towards their customers and ive been in there multiple times! Good employees really do make a difference

@HarrisonBennett Год назад

Hilarious, we need more of these hidden camera pranks!

@8ties Год назад

Yes please

@ArthurMorgan1920 Год назад

A lot of them weren’t hidden like when he was outside there was a guy with a huge camera shooting pat and the bike just before Seth comes over

@Bastard_Bike Год назад

@@ArthurMorgan1920 I think it was his boss taking pictures for SoMe. Check the behind-the-scenes video - he's in the workshop area when they talk about the chain. I was skeptical when I saw that camera as well.

@MintyFreshTurds Год назад

The sheer joy the bike builder expresses when he knows without a doubt all the parts are going to work really shows that he loves his job.

@MintyFreshTurds Год назад

@WhatsApp⓵⓽⓵⓺⓽⓽⓸⓺⓽⓵⓶ spam

@arthurk1111 Год назад

Awesome video! When you said that the guy had a hidden camera on him, I was expecting it was legit a hidden spy camera. Turns out it’s a go pro chest mounted in plain view. 😂

@sly2392 8 месяцев назад

this video is so cool on so many levels. thanks. 🚴‍♀

@VlogEpicness Год назад

$90 chain on a $90 bike hahahaha

@ashevillecomics637 Год назад

and he was being kind, this bike is worthless!

@chrissr318 Год назад

I never went back to a local bike shop because of how they passed judgment on me and my Kevcentral Walmart bike. Needless to say when I was ready to buy a $1300 bike I went to their competition.

@aGhost0o Год назад

The reason they do this though is all the parts are usually custom for that bike. Replacement parts don't exist, and if you do remove something, you're likely going to break something else unintentionally. They weren't being mean.

@augustusczar7375 Год назад

This is the best idea of all time. Please make a series

@jamesbaldwin7018 4 месяца назад

What a professional we need more people like this he just gave what the customer wanted no quibble and after this vid I'm sure the shop will get a few more customers through the door! Payrise needed for this man!

@jonahtillman9499 Год назад

speaking on behalf of all of berm peaks subscribers, we need to see this thing KITTED out. fox 40 on the front, i9 wheels, carbon bars, carbon cranks, and an AXS dropper.

@jensonchiu9864 Год назад

The rim on the floor really hit a nerve

@--JawZ-- 8 месяцев назад

Now this is just awesome, espescially the company willing to go along with this prank. Love it!!!

@descorulez 7 месяцев назад

Really truly thanks for this video

@epic1285 Год назад

Pat is the ultimate bike mechanic! Wish all shops had employees like him. Great stuff!

@justinlock7292 Год назад

Would definitely use that bike shop if I lived in the area! All seem like great dudes!

@gosurvivaljoe Год назад

I have a vintage bike of similar stature, a 2001 KHS fxtPro. The geometry is about the same, totally jank, but ridable. It does indeed look like some of the bicycle shaped objects from McWalmart, but it functions as a bike should, and as I can't afford some of the pricer bikes out there, it functions for my main ride. My local bike shop gladly works on it and is professional and kind. They probably think i'm crazy to take this on Galbraith but I do, and it works for me. The dude at the shop is a total professional and an example of what I'd like to see in more shops around. Great video, and a great example of professionalism!!!

@JTatSNEMMA Год назад

Give this man a raise and hipefully the ship gains some buisness from this video! Absolute class act and true professional!

@sangchuw Год назад

his customer service is one of the most exceptional services I have ever seen. no matter what he actually thinks about customers request.

@crbondur Год назад

"Oh GOD! it feels so wrong." Kudos to Pat the mechanic for being professional, even though he's dealing with stuff he hasn't seen before. :D

@IlkerCagatayASIK Год назад

It was the one of the funniest videos that I have ever watched recently. Great production, too much efforts!

@gallie319 Год назад

I’ve watched this for a second time now and I laughed harder second time around. Epic!

@jakedodd5000 Год назад

Love this project I love putting new parts on vintage bikes if possible. It would be so fun to see how far you could go with this bike! Thank you for your amazing content!!

@Drumguybri Год назад

I agree! It may seem dumb to put new and more expensive parts on an obsolete bike but combining new with old is always interesting and fun to watch. I own a fat bike that I've upgraded with BMX accessories and it's pretty cool and unique. Love the video and would like to see more of these from Seth also!

@cx123456 Год назад

Totally not scripted. I love the part at 3:40 where the "clueless bike mechanic" carefully puts the caliper on the desk, ensuring he won't nudge the "hidden" camera aiming straight at his face. Still a bit funny, and excellent educational material.

@BigStreams_ Год назад

Check out the behind the scenes video. Seems plausible he didn’t notice most of the cameras and didn’t think twice about the ones he did see. And if it is all scripted and fake these guys, pat especially, are incredible actors

@cx123456 Год назад

@@BigStreams_ 😄 Don't get me wrong, I love his content and I totally get that it's hard to come up with an engaging format to tell people what they should expect from a decent shop. I just personally find these types of mockumentary a bit cringe, but that's just me. For the same reason, I left a comment under one of his first flip-a-bike videos, where he made a total profit of minus $100, which I found hilarious. Still, at the same time, I understood the concept behind that series and was very glad he came up with that idea.

@gijsdokter5386 Год назад

3:36 the costumer is wearing a mounted gopro on his chest, so yes jt is staged

@BigStreams_ Год назад

@@gijsdokter5386 in the behind the scenes, Pat explains that he didn’t think much of it at the time because apparently it’s not uncommon for customers the approximate age and look of the actor to come in wearing gopros, and Seth said they rigged it to not show the recording light and so the screen would be blank - making it look like it was off.

@JohnnyTrulove Год назад

This project was awesome! What a great mechanic and shop! cheers

@rqlk 5 месяцев назад

The mechanic was super nice to the guy, and his face when the guy asked him to swap the spokes was hilarious. Best one of your videos I’ve ever seen.

@TheChickenlipz87 Год назад

as a mechanic this makees me so happy! he is a credit to the shop and the industry as a whole!

@davids.816 Год назад

That guy is all passion. I love it! This is a prime example of when people work for the place they actually want to.

@CaesarCapone Год назад

Slayed that objective! That was some of the best improv acting I've ever seen!!!

@Kievlar Год назад

Mechanic guy is sooooo cool!!! Prank is actually not far from reality. He is very pro with his job! What a guy!

@ratman6417 Год назад

if this happened at my shop it would make my day, usually when I do stuff like this I'm getting all the parts made myself

@lazylonewolf Год назад

Pranking AND testing the honesty of employees 👌 8:36 That look of "What the hell am I hearing"

@matthi2358 8 месяцев назад

dude this was crazy funny, made my day!!!

@danielking8862 Год назад

I have actually fitted nx eagle to a bike about the same age as this, but as it has a 9mm skewer axle and shimano hg driver it dropped straight in. I'm fascinated by the drop out axle conversion. Great way to modernise an otherwise defunct bike.