First PROBLEM With The Toro Z Master 4000 Commercial Zero Turn Mower!! 

They'll pick it up for a fee.

Bullshit!

I'm noticing it on mine from day1. Will lift and check. Only 10 hrs. or less on it.

Wow, was your machine brand new?

You think they would have done this crap for the money there getting cheaper by the day and I’m not talking cost

A bearing did not fail - Toro installed a bearing with a bushing washer that was too short in height - creating vertical slop about 3mm. When they realized this they immediately put out a document and a kit to correct this issue.

@@cuskit Can you get me that document number? My servicing dealer (authorized Toro dealer) is wanting to charge me 325 to do what should be warranty work.

146-3660 for the spacer

@@darynbean4105 I cannot find that number, but Toro has a spacer that looks the same - part number 145-3660. Did you by chance type in the incorrect number or are you sure it is 146-3660? Thanks...

My Bobcat just uses bushings

If you have trouble getting the top cap out I would say you are really in trouble boy better get a desk job and get your oil changed at Jiffy Lube LOL

@@perryschaad8766some people like me are new to this. I just bought mine and I’m trying to learn how to take care of it.

Did you ever find part numbers for the spacer or kit?

Happen to have a picture of the bulletin? Dealer claims no knowledge and both my dads mower and mine have this issue under 15 hours. Titan max for both

Yes please. Picture of the bulletin?

@@BrandonWilliams-cx4iy Exactly. Inquiring minds want to know.

Those are sealed bearing with lifetime lube, only way adding grease fitting will help is if the seals are removed from the permanently lubricated bearings

Not true. Google it. Takes about 50 pumps from a grease gun and it will penetrate sealed bearings. ​@@timmyers3428

Most of the Toros ride on mowers have grease point in that jockey wheel tube plus ,heavy duty spring inside ,this is cheap and poor design .That heavy spring will take any up and down free play away ,so those spring inside the tube work as a shock absorbers and allowing jockey wheels to bounce on uneven surface .

You have the same issue? At least it was an easy fix! Hardest part was getting that cap off 🤷‍♂️

Thanks for your comments! About the ROPS bar; I was wrong (I think) about the bolt and pin placement. I think it was correct all along. I looked in the Toro site at the official images of this machine and they are identical to mine. I don’t think it’s a very good design as it seems the pin just rides on the back of the lower bar and can therefore dent and scratch and rattle potentially. That being said, I don’t plan on having it down much. I did end up doing both left and right casters. The right did have some play in it although it was far less than that left side. Both are now swapped and I don’t feel any play at all thought I haven’t yet mowed after the repair. On the dealer lot the hour meter said 1.8 hours and I asked intently about that but was told that it must’ve just been from moving it around and such. Seems odd to me but I checked everything for any sign of grass and there was none. I even looked up under the deck and everything was new. Dealer stated that the machine has never seen grass. I will have an update video after I get some seat time but man what a nice machine so far.

@@GeneralExpert My timer had 0.03 hours on it when I picked up mine. They must have been doing a lot of driving around the lot, perhaps potential buyers trying it out many times before you purchased it. No matter - you have 1,250 hours/4 years warranty, no hour limit the first 2 years so you're good. They ride so nice maybe the employees rode it down the street every day to get their coffee! ;-) I agree - nice machines!

Can you give me the parts numbers for those packages you got to fix the front caster wheel clunking noise? My brand new 4000 Z has the exact same problem - I used my Z to cut my lawn for the first time yesterday and that clunking noise is driving me crazy! I called my dealer - he stated he was unaware of this issue, but if I could give him the part numbers he'd get them for me. Your video shows the Part Number for the bag with the spacers, but I cannot see the number for the bag with the bearings. Thanks, mike

​@@cuskit.03 hours is only 1.8 minutes

​@@timmyers3428 Yes, which is about all it took for the shop to drive it onto my trailer. Your point?

Been there a few weeks ago on my 4000 🙄 but all and all wasn’t that bad.

Seriously wow that's the easiest part

What's wrong with your Scags? I've had a hundred issues with my new Exmarks 😂 The old 48 walkbehind I picked up last winter, too.

@@Pure_KodiakWILD_Power the dealer basically stopped responding, my latest 2021 Liberty z52 with a Kawasaki started smoking like crazy, filled the garage. This is after I had to add oil because there was hardly any at all right after picking it up. I thought I overfilled it at first but this is my fourth Kawasaki engine so I'm familiar with how to fill these damn things. So I reached out to Scag because my dealer did not respond via phone text voicemail or emails. apparently scag reached out to them but scag did not want to get involved in anything more. They told me once the unit leaves our facility it's the Dealer's responsibility. All of my Scags had horrible make ready, lots of minor issues, etc but one of the control arms was held with one bolt and it was loose and while backing it off the trailer the first day I got it . and when driving it into the garage I almost hit the house because it came loose and the Machine took a severe left turn. There's so many more issues - parking brakes weren't set properly, no oil in the hydros, over inflated tires, deck leveling was off, etc. both Scag and the dealer left me hanging. I've made several videos and I'm pretty well known in the scag community unfortunately because of all the crap I've been through. Once my dealer and Scag refused to help THEN I started posted the videos. They are well aware of me and still to this day don't give a crap. Three brand new scags in one year and this is how I'm treated? F*** Scag.

@@morejelloplease Similar issue after issue for me with the Exmark 60 and 30 I bought last year though the dealers were ( two separate in dealers in total opposite directions, both 40 minutes to an hour from me ) pretty good about addressing the issues, so dealer support isn't a problem for me. Actually the dealer I bought the 60 from in Jersey is also a Scag dealer, so I'm going to Scag next ( like I should have done instead of these damn Exmarks ). I'm probably not getting satisfactory trade in so I'm gonna have to run them at least a couple more seasons but I'll gritting my teeth the whole time. Others love them. I don't. Frankly, alot of product quality has suffered since the pando hit.

@@Pure_KodiakWILD_Power no it's not so much the quality of the parts, it's the imbeciles that are putting them together that have zero Fuchs. I was looking at Exmark but it seems like they're really cheap running a 651 and 3100 hydros or you have to pay the premium for their laser which I cannot justify. So now I'm looking at Toro's, Hustler, I think Bobcat is off the list bc they're pricing system sucks. I may just pony up and get a Wright either zxl or a stander X.

@@morejelloplease with the labor scramble, some of the people assembling these machines are also untrained. It's not all Exmark; I've had some issues with the Kohler on the 60, too. Toro and Hustler are both good, but I have more back in the day employee experience with them, rather than owner experience in the last coupla decades.