Fitbit Charge 3 & 4: How to Fix Black Screen (2 Easy Fixes!!!)

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I show you two ways how to fix a black or blank screen on a Fitbit Charge 3 or Charge 4.
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Опубликовано:

15 сен 2024

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Комментарии : 395

@ataljapietersma 3 года назад

You're a life saver! Fitbit support couldn't even help me. But after multiple tries of holding the button for approx 15 seconds I got the smiley face. 😄

@net2000man 2 года назад

Thanks, man - this fixed my wife's FitBit Charge 3, and it was the changing of the clock face that did it. As a bonus, she liked the new clock face I selected, so it was a win-win! Thanks for this tip, really appreciated!

@astapasta7119 4 года назад

I have had nothing but problems with my Fitbit 3. Has to be a nomination for Rubbish Product 2020!

@dubhillbehemoth8570 4 года назад

No more Fitbits for me

@69skobie43 4 года назад

Totally agree. Mines 16 months old so out of warranty. Had to do this multiple times, then screen went fuzzy just a few weeks after the 12 month warranty expired, then just stopped working completely, ie no vibrating no charging no nothing about a month ago. A piece of crap.

@poop-dp1nb 4 года назад

@@69skobie43 my charge 3 shuts off ass well, no more fitbit

@alaskanbrookie 3 года назад

Agreed!

@TheHKdan 3 года назад

Same here!!!! No more Fitbit for me. Had lots of problems. At first, it didn’t connect, then it didn’t sync. Fitbit gave me a new device, but after a couple of months, the screen got crazy dim and I can’t see anything even INDOORS!

@jimmyg6215 4 года назад

Same here with charge 3. Get smiley face after reboot, but goes back to black screen. Phone lost connection to watch so can’t try the clock fix. Device is 1.5 year old so they said no replacement, but give you a discount. Bought an Apple Watch instead. Horrible CS for a product that lasts just over a year with no way to recover from a software glitch. They need a class action lawsuit.

@francesgrainger3143 3 года назад

I don't seem to be alone with this problem 😊

@c0c0puffz 3 года назад

I wish I knew before I wasted money.

@biffbiff3601 3 года назад

Completely agree

@zoemarano9590 3 года назад

Same with me they just want to give me 30% discount which I don’t think I’ll buy it again😔

@GrdmaKat2000 3 года назад

My thoughts exactly...same with my charge3...was hoping this would fix issues. The face began fading a week ago and now can’t see anything. When I try the second method, and while holding in the button, it vibrates 6-15 times, but still no good results. Good to know I’m not the only one with this issue.

@eileenmacleod2819 4 года назад

Tried both methods which did follow the pattern described on the video BUT the screen is still black. It still syncs with the phone app but I just cannot see the screen.

@natanshgoyal2787 Год назад

So how did you finally got it working ?

@Dexplodeer Год назад

I had the same issue. Apparently I accidentely activated the 'sleep mode'. So how to fix it: 1. Go to a shadowy or dark place. 2. Press the side button. Now you should see the low lit screen. 3. Hold the sidebutton for 2 seconds. Now you schould see the sleep menue. 4. If the moon icon is lit, you can't up the brightness, so just tap on the moon to disable sleepmode. 5. Scroll down to the lightbulb icon. "Display active" 6. Now press on the icon and it should work just fine again.

@HardestShard Год назад

@@Dexplodeerthis worked! The brightness is so low that my eyes had to adjust for 5 minutes to **barely** see the screen

@HardestShard 11 месяцев назад

To everyone reading this, I just found that my Fitbit was working but still couldn't get the display to go full brightness. I spent 3 hours fidgeting with this watch but it didn't work in the end.

@planespotter_xy7956 10 месяцев назад

@@HardestShardi have the same issue. I disabled the sleep Mode and turned on Display Active, still no movement in brightness. Have you found an solution?

@micpurple 2 года назад

Thanks so much for your helpful advice! When I finally got a dim screen, I was able to go into settings and adjust the brightness to normal. I now have my fitbit working again!

@terrivh 2 года назад

Where was that for brightness

@terrivh 2 года назад

Found it. Somehow got turned down

@micpurple 2 года назад

Glad to hear you found the setting for brightness. For anyone else wondering, it's 4 swipes horizontally. Settings is at the top of the screen. Tap it and 3 options for brightness will appear.

@alaskanbrookie 3 года назад

Awesome! It finally worked. I’ve had problems ever since the original purchase from Fitbit regarding my charge 3. Within 30 days it died and no type of rebooting worked even with the help of tech support from Fitbit themselves. They immediately replaced it but every 5 months or so it goes dark. A forced reboot has always worked in the past until now. After your video of changing the clock face it was still dark but the app recognized the new clock face. Once that step was complete the full forced reboot worked and we are back in business. I have owned this same Fitbit for 22 months now.

@Somatik 3 года назад

What helped for me: push side button once, swipe many times to the left (4 times for me, you can barely see anything on screen but should be settings), tap on top half of screen (settings), tap on top half of screen (brightness toggle). This should change the brightness from 'off?' to 'normal' to 'auto'. Auto seems the be the only usable setting for me.

@Ana-ro7km 4 года назад

Thank you soooooo much! Was ready to return it... Never been happier to see emoji. Have a nice day!!!

@Matt-fq5qy 4 года назад

yeah exactly same here haha thanks

@fannyfreckle 3 года назад

FIXED by changing the clock face! Thanks sooo sooooo much! I just got the Inspire HR 2 days ago. Bonus…the new face is better anyway! 👏❤️

@bethlondonart 3 года назад

Thanks for the video. I tried both methods. The screen seems a little brighter, but still hard to read. Hopefully it will be better by tomorrow as one comment below stated happened for them. I'll be looking for a new tracker soon anyway as fitbit has sold out to google.

@anonymoususer8747 3 года назад

Second method worked for me after about the 10th attempt. Thank you!

@lilsmart805 2 года назад

Thank you so much!!! I just put it on the charger and after a few seconds, it gave me a happy face😁

@kaylewis3490 4 года назад

This was fantastic! Fixed my problem with changing the clock face! Thanks a million!!!

@sattikaur7254 4 года назад

Thanks for that , my Fitbit 4 worked using your second method 👍

@sergioperezio5523 3 года назад

Thanks I was having dim light issue but the reset worked and made it not 100 % but it's now viewable, thanks 😊

@jacqollynekeath3875 2 года назад

Thanks so much. My settings had gone to dim. Changing the clock did the trick

@jonathantugman2278 4 года назад

OK. I tried both methods, with no immediate luck. But I knew it was still recording even with a blank screen. So I kept it on. 24hrs after the smiley face, it magically fixed it self. So perhaps those reading this, just work a little patient / patience magic. Your little friend needs time to heal itself!

@alexiavlogsspanglish9953 3 года назад

@GrdmaKat2000 3 года назад

My screen still does not light up...

@bontaksyd 3 года назад

Smiling face showed in the first go. However I tried both methods but still not working.... may be I need to tried couple more times of smiling face

@alexstone8888 3 года назад

WOW, held it for exactly 20sec. and the smiley face came up... so did mine. Thanks so much !!! 😊

@teltn84 4 года назад

Thank you thank you thank you!!! I’m not sure how it happened but my 1 y/o grandson loves to change the screen on mine 🤦🏼‍♀️🤣. So thankful for this easy fix!!!

@veronicat5155 3 года назад

Thanks! Changing the clock face didn’t work but using the charger and keeping the button pressed finally worked after the fourth time.

@suzanyalcin1661 Год назад

when you say 4rth time you tried on 4 different occasions? I've been pressing but nothing is happening.

@sb.yourstruly 4 года назад

Wow I literally haD to to do the 2nd method 22 times...then it worked on my 4. Thanks I waS about to return it

@ranjan_v 3 года назад

Thank you sir

@jmofalltrades 3 года назад

Thanks for the video, which in itself was good stuff! Since you asked: Neither method worked for us. Ending up returning this crappy product after more than 40 tries at method #2. Got to the smiley face - never further, never any other screen, never any bluetooth connection to app. Oh well. Will stick to Fitbit Inspire 2 or whatever it's named, and that will most likely be our last product from Fitbit.

@ninanee2008 3 месяца назад

Note to myself: Changing the clock style helped. I revisited this video before and still helps.

@richardswallow4686 2 года назад

The second approach worked - many thanks, I thought my Fitbit was dead

@ritatrainer291 2 года назад

i used your 2nd choice and it worked...Thank You

@aminasiddiqui5482 Месяц назад

Thank you! That was really helpful.

@alastairbuchanan7379 3 года назад

Screen had been dimming over the course of a month. Tried resets before. Just get a very dim smiley face then back to black. This is my second charge 3 with essentially the same issue. the first one died just before the warranty expired so they (eventually and reluctantly) sent me a new one. That one died just after the warranty expired. Basically to know the true cost of a charge 3 divide by 12 and that is your monthly rental.

@cindym3349 2 года назад

By changing the clock face worked!!! It's now charging. Thank you.

@karenvotava 3 года назад

Neither worked for me. I'm thinking the latest update screwed up my Charge 3 as it was fine before that.

@prbh8751 3 года назад

Mine died too after the update somethings fishy

@noped6168 3 года назад

oh my gawd same and i thought i did something-

@nooby4life565 3 года назад

You know, I can’t thank you even more than I am now. My watch has been broken for over 4 months, and today I was going to return it and buy an Apple Watch. But thank you SOOOOOO much, you deserve a subscribe AND a like. 🤛🏽

@anonymissingband695 2 года назад

YO thats my alt acc I swearrrr

@ravhirani2660 2 года назад

Life saver thank you. What worked for me was the second option - plugging in and holding reset button

@jmc334 2 года назад

Thank you! I was trying to reset it without having it on the charger. It worked well when I followed your directions!

@SIMARSONG 4 года назад

Neither method worked for me unfortunately. I will keep trying since someone else here said she had to try over 20 times, then it finally fixed itself! I guess I can wear it like a bracelet. It still syncs with my phone even tho it has a black screen...frustrating tho.

@ingridbarleanu3384 4 года назад

Same here

@dianew.1767 4 года назад

Same here. It’s frustrating. Every once in a while, it won’t sync with my phone and it will say “Looking for Device” or “No Device.”

@dianew.1767 4 года назад

Thank you for taking the time to try to help us. I will try again later.

@missyReefa 3 года назад

Same here..not even reach 2 years yet..so frustrating

@zoemarano9590 3 года назад

Hi since this comments was 7 months ago, can I ask if it works for you? Thanks

@kayleighcollyer5383 3 года назад

The 2nd worked for me on my 3rd attempt literally as you said you’d got a smiley face I did too. Thank you

@SoberTalk 3 года назад

Eh :/

@QuynhNguyen-ge9bm 4 года назад

Thank you so much for the info. My fitbit finally turns on 🥺👍🏻

@danolsve 3 года назад

The reset did the trick. In EXCACTLy as many tries and seconds as in the video. :) Thanks man.

@amoldham7239 4 года назад

thank you so much ... I was ready to return this at Costco, but not anymore! Changing the clock face worked for me! again, thank you!

@indushyama9 2 года назад

It worked, saved my time and money ! Thank you very much !!!

@maryvang1552 9 месяцев назад

Thank you ! I’ve been stressing all day lol

@DPaquette 2 года назад

Thanks the clock face change worked for me .

@guthry7822 3 года назад

I've tried both methods. With the reset, I can see the pairing with my app break, and feel the fitbit vibrate, but I never get a smiley face and I still have just a black screen.

@BEMoore-tt1cl 3 года назад

Same here. I think my fitbit has a broken light. I can see something very faintly above and below a black line in the center of the screen.

@ika6733 Год назад

Hi Were you able to fix your watch?

@guthry7822 Год назад

@@ika6733 No. I ended up getting rid of my fitbit. I've had two of them do the same thing

@ika6733 Год назад

@@guthry7822 Thank you.

@maryellenwilson8227 3 года назад

Thank you!!!! Followed your instructions for restart; it's back!! Yay!! Thanks again, you rock!!

@jpearls718 3 года назад

The clock settings worked for me, thank you so much!!☺️

@randylackey6318 3 года назад

thank you the charging and holding button worked i was ready to go buy another one i have had this one for 7 years and it worked

@annaloasveinsdottir833 2 года назад

Thank you... after 12 times finally nr. 2 option worked and then the clock changed right after. Then I changed my brightness settings (some how was on dim) to normal but the visibility is low.. little more than dim settings. Any thougts how to brighten it up more? Can´t see in daylight... always have to got to dark area (like putting my head under jacket or something to see some).

@virginiagross5836 Год назад

It worked! I have the Inspire 2. I had to press and hold several times. Thanks for the help! I was about to throw it in the trash.

@youtoobz146 4 года назад

This method works for the Fitbit Inspire HR as well. Thanks man, I appreciate the help.

@alehdez.8054 2 года назад

Hi, the last one advice worked it. Thank you!

@shpokas11 4 года назад

Thank you! Changing clock face on Fitbit Inspire works!

@fatimaspeede3544 Год назад

Thank you so much I thought mine was broken. You saved it. 😁😁😁😁 work out here I come 😆

@victoriadiamond3329 3 года назад

Hi Sir I tried both and they don't work.. unfortunately my fitbit is not paired with my new phone.. when I try to pair it.. when you go to the step that you can hear a 4 digits number coming up on the screen ... I can't read them because my screen is black.. do you have any tips to pair Fitbit without putting this code? Or maybe there is any universal code or manufacturer one I can use? Thanks in advance.. Karina

@destiny035 Год назад

I am very much wanting to know this too, trying to reconnect my old charge 3 but the screen is totally black.

@236vic 2 года назад

Great video thank you, but I tried it all and still black :( any more option’s?

@Ahmadski03 4 года назад

MY MAN!!! The clock face change worked just fine for my fitbit inspire. Thanks!

@lenib85 2 месяца назад

Yaaaaay 🙌🏾… it was the hold for 15 secs. Second try that did it… thanks!!!

@Bakerism01 3 года назад

Do you know how to fix a dim screen? I've tried both "normal" and "auto" on the brightness settings, but it is so dim I can't read it at all under natural light.

@BEMoore-tt1cl 3 года назад

Ditto.

@alfiannoor1185 3 года назад

Buy new one. Anything but fitbit.

@barryfeinstein1212 2 года назад

Go to settings on your watch and set to normal under brightness.

@josegamboa6656 2 года назад

Thanks the 2nd method worked for me.

@MichaelSturgeon0317 3 года назад

I have had mine since the charge3 came out and this is the only issue I have with it. Today it happened the second time. .... the reboot did the trick.

@mariongriffin6760 2 года назад

Thanks for the tips. I also noticed mine was in sleep mode(dark mode) and also has a small crack on top corner of screen. But i can see it better. Thanks

@Alyssa-fl1mm 3 года назад

Changing the clock face worked for my Charge 4. Thanks!

@83hersh83 3 года назад

fixed my wife's watch and now I'm a hero 😁 Thanks 👍🏻

@JuliesLP 2 года назад

Thanks so much!!! I have a charge 5 and I had no idea what happened. It's fixed now, so yay. 😃

@dorton63 Год назад

Thank you! Clock reset worked for me....

@lindasuesadler3745 3 года назад

Never mind its working fine now! THANK YOUUUU

@jessistaples3527 4 года назад

thank you so much!! the first part you did fixed mine!! I appreciate it so much

@kindralashae7168 3 года назад

Geez thanks a bunch, I was really trying to figure out what was wrong with this thing!!!!!

@culaid5 4 года назад

Ty! The 2nd method worked for me. I had to do it 3 times. Ty again.

@christinesteele8549 Год назад

Hello from London UK Thank you so much :-) method helped 😊

@johncollins8304 2 года назад

So why did the screen go black after 5 seconds? Great vidéo. Did you have to work that out for yourself? I bet the booklet didnt tell you. Well done.

@mscoe456 4 года назад

neither worked. Before I found you video, I unpaired it and try to pair it again, then the pairing did not work. Now I can't fix it based on your recommendation.

@Joe_Ryan 3 года назад

Dude did you get to fix your Fitbit?cos exact same thing happened with me. If you fixed it plss let me know,I need to fix mine.Pls let me knoww

@ВікторПатієвич-ш4ж 4 месяца назад

Thanks my friend, it helped after the reset )))

@areeshahaider1692 3 года назад

Method 1 worked for me. Thanks 👍👍👍

@laurenbooth1213 2 года назад

Thanks for this video, helped tremendously!

@icajayreh6287 4 года назад

Thank you for this!! The reset worked!

@sobunch4079 2 года назад

It works wow on clock first try. Thanks for your video

@kama5258 4 месяца назад

2:55 it works 🎉! Thank you so much❤😊

@patturner7902 4 года назад

I don't see anything on resetting the sleep setting. My sleep setting says I only slept 5 hours when I know that I slept through the night. It always worked good up until I had to do the update the other day. How do I correct this. I did the reset today hopefully that will fix the problem.

@nickycase1 3 года назад

thank you. almost bought a new one!

@joycecrossjr 3 года назад

Thank you up and running from the first example

@SuperLola131313 2 года назад

Got so frustrated l couldn't turn it on, till l saw your video, thanks a bunch!

@sarmilaasrikaanthan709 2 года назад

Thank you for this videow

@lany_07gaming 4 года назад

Nice info for fitbit charge 3 and 4 users. 👍

@suetaylor5085 4 года назад

awesome and easy solution to just change the clock face - thanks

@johannalarsson4678 3 года назад

Thank you! It worked for me to restart it with the charger.

@olenamelnyk9205 3 года назад

Didn’t help.just vibrating

@LightwalkerN7 Год назад

Thanks the second thing worked.

@janetmartin662 3 года назад

Setting it on the charger worked for me.

@RR-wm9us 3 года назад

Thx my clock is working again. Changing the face clock on the app work for me.

@aka_pepe 4 года назад

Thank you brother, second method did it for me

@tiffanypalm2368 3 года назад

Yea I've tried this several times. Sometimes the smiley will pop up & sometimes it doesnt. When it does, it still doesn't fix the display issue. My Charge 3 froze during an update. I also can't change the display in the app because I'm not synced to it. And I cant sync to the app because you need to see the code on the Fitbit screen. Sooo frustrating.

@berdinecarter4680 3 года назад

Thanks it worked for my Charge 4.

@dorcasdavies538 2 года назад

Second one worked thank you

@Triad637 3 года назад

Thx so much. Charge 3 app says hold 10sec to initiate reset. The watch connects green denotes tracking. If both resets don't work, ensure device is fully charged. To clean contacts refrain from using hydrogen peroxide or rubbing alcohol etc. and try again.

@suemcarthur105 6 месяцев назад

thanks so much, much appreciated

@erikazayas5281 2 года назад

Thank you so much, fixed it.

@skorpian34 2 года назад

If I shake the watch the display does not appear. I tried normal and auto brightness. If I press the button the display appears. It's still tracking stats and syncing. I saw this vid, changed the clock face, then a soft reset (several times did not work until I saw a comment in a diff vid have to press it HARD, then it resetted first try). It restarted but it did not fix my issue. I changed the clock face again, no change. Before doing a hard reset I'll fully charge it and leave it a day. Crossing fingers. I like the fitbit tracking and the watch itself just not these damn problems.