Fix Genie Garage Door Opener - Screw Drive Repair - Carriage Broken 

Thank you! Installed in ten minutes. Works perfectly! Saved me $400!! $20 part, 10 min install.

You just saved me a ton of money. I'm a sixty year old female and I just fixed my garage door by myself. I cannot believe it. I am so happy. Thank you so very much for this video.

Thank you for the tip. This is exactly what is going on with my garage door opener. I just bought a $250 new set and i will be returning it tomorrow. Thank you

I was told I had to replace the entire drive unit because of this issue and given a quote for $1100. Thanks to your video I fixed it for $20. Thank you very much! God bless

Came across this video and it is still relevant. Thank you! Saved me $300 +!

Awesome! My opener just started to have this exact problem. Envisioned replacing the entire thing - nope! Thank you so much for posting this!!

I see a future garage door repairman there. Thanks for the videos. Watching these on YT show me that a lot of these door opener issues can be fixed by the homeowner without calling a technician.

Thanks so much Jeffrey - easy fix and headache gone! I've been manually opening/closing my door for months, afraid it was a drive screw our motor issue. Nope - just a trolley replacement! Videos like yours are so valuable! I've subscribed... thanks again!

You are a lifesaver! Thank you so much for recording this and sharing it!!!

You are a life saver, wife called a guy wanted $300 to replace everything. $20 and 15 minutes later it was good as new.

I have the same problem, the repair guy told me that I need to install a whole new set. Now I can DIY. Excellent video thanks

Buddy, is quite the helper! Thanks for the video, you saved me from hunting down the instructions manual.

Thank you Jeremy we really appreciate the video you are definitely the Fixer.

This video is now 5 years old, yet the price quoted for the trolley is still just $21. I bought one today on Amazon via the Genie store. The surprising part is that my opener is about 25 years old and has worked perfectly all this time. Thanks for the helpful video.

This is the good side of the internet. You have saved me a ton of money. I have ordered the part and lube which will arrive tomorrow. Thanks!

Thank you so much! the "teeth" part popped out and I had no idea what it is or where it came from. After your video, I am now educated about this and know how to (try) to fix it! THANK YOU!!

Your description and fix nailed my issue. I suspect the weight of my door grew over the years (as the torsion springs gradually grew weaker) and that added "weight" finally overcame and stripped the carriage "threads". I've ordered the replacement carriage ($22 OEM e-bay vendor with free shipping) and will install that upon arrival. In the meantime I'm going to adjust the torsion springs so that they will provide a bit more lift so that the oversized door can be raised with less effort. A little bit more torsion spring lift can reduce the motor strain and the extra lift should reduce the force (weight) of the garage door at the relatively weak carriage threads. I suspect the growing door weight (due to weakening torsion spring tension over the decades) contributed to the failure of my carriage. Great video beginning to end. Well done.

Jeremy, thank you! Your video was the EXACT solution to the EXACT problem I am having. I ordered my new carriage and I'll install it tomorrow. Thanks again!

You Rock! A $20 part was exactly what was wrong with my Garage Door-Thank you for posting such an easy to follow video-Continue the great video advice. Aloha~~~

Thank you! Our Genie garage door opener is operational again all thanks to your video and advice! Again thanks!

I replaced the carriage and afterwards the door would open, but when closing it would only move about a foot and then stop. I then watched this video and saw you lubing your carriage with silicone spray. I did that and it worked! I had never thought of lubricating it and the video I referred to for installation instructions never mentioned it. Now I know! Thanks!

Thank you very much! I had a feeling the carriage was the problem - just didn't know how to go about replacing it. Looks easy enough so I'll go ahead and get the part ordered so I can get the garage door back in service.

Thanks man, my garage door has been doing this and driving me nuts. I was about to call for a repair and you just saved me. 💪🏻

Nice job! Love the little assistant. He will absorb everything that you can teach him. God bless you all.

Watched your vid a week ago. Garage has been out of commission since May... lol Replaced the carrier like you did and lubricated everything the white lithium and that special low temp grease. Thing sounds great. Thanks man!

Amazing, thanks for making the video, Gary the fixer!

THANK YOU! Although I could not get the carriage off as easily as you did in your video, my repair with your guidance was a success. I needed to remove sheetrock to get the carriage off the rail and move the rail to the side to get the carriage off, it was so close to the wall. But once I did, the repair was easy-peasy, thanks to you.

Easy job. Ordered the carriage from Genie and it was a 10 minute fix - and I didn't even have a little helper. :-) Thanks for the video!

Thanks a bunch. My symptoms are similar. I am going to pull my Genie carriage tomorrow and examine it for excessive wear.

Thanks a million for the video! One of my doors just had this issue. Ordered the part and just replaced it! She’s like new! Only ruined a $50 sweatshirt with grease 🤦🏻‍♂️

This video is very helpful for those who has Genie garage door opener Thank you

THANK YOU! This is EXACTLY what is happening to my garage door of the exact model! A tip at your own responsibility: Folks, you CAN still open your garage door MANUALLY by pulling the cord gently away from you, when standing in front of it facing the garage door. That will unlatch the carriage and you just lift your garage door!

Thanks soooo much.....found your video.....EVERYTHING you said worked.....ordered carriage assembly on Amazon...pull pin...13mm socket...2 bolts...teeth were sheared off...2 minutes.....and sooo quiet now...looool

Thank you for the instructions works perfect again I thought I was going to have to buy a new garage door opener thank you very much

Thanks for the video! We hired someone a few years ago to do this. That carriage is needing replaced. I’m doing it myself after watching! Looks like we have similar helpers too. 👍

Thank you for this video. Today we made the repair, but I would add one thing - our rail was so close to the garage wall that we had to drop the motor to remove the carrier. It is a good idea to make a loop of some romex to hold the motor so you can swing it back a bit to make room to remove the old carrier and install the new one. It was definitely a job for two people because of that complication.

Dude you’re the man my name is Jerry your name is Jerry this was exact problem I had and for 15 bucks it was fixed thanks so much for what you do now my wife is calling me Jerry the fixer

Dude!!! You made my morning chore ridiculously quick and easy.... Even had the link to the part. You rock. Thank you!!!!!!!!!!

Thank you so much. This is my exact problem I ordered my $19 Carriage from Amazon already thinking it was the problem

Just fixed mine! Thank you!! Track had to be pulled off to side a bit to clear. Also silicon to scree stopped stopping after first trying again. Great vid!!

Thank you. This is exactly what is going on with my garage door. Too much work to change it though. Will need to hire someone to do it for me.

Great video thanks. And God bless the little fellow helping you.

Great video and I thought it may of been the screw drive that mounted in the motor instead of the part on the end . Thanks

Thank you very much …! You save me some money and stress..! Very well explained, God bless you.

Thank you. I suspected my carrier but your video confirmed it.

Thank you so much for this video - I was able to get the carriage piece off easily to investigate - if the $16 part fixes it I'm going to be ecstatic!

thanks for putting the link in the description. it saved me a bunch of time.

Great. I noticed that my thread shaft has two spots where there is a little space in the shaft threads, about 1 inch. Those two spots are where the door will get stuck. When it hits the first one I'm able to push it up past it, then it will grind again at the second space. I think the spaces are where the thread shaft sections get put together. I expect to find exactly what you showed, where there is enough trolley thread to get it going but when it hits that space it does not have enough thread to get past it. I thought I would have to replace the whole rod, then I thought, maybe there is something wrong in the trolley and found your video. Ordering a replacement now.

Wow, thank you this worked great and the part with the link you gave worked perfectly and so convenient. The part was $18 and the local garage door company wanted to charge me over $500. It only took me 10 minutes thanks to your great video.

Great video. Pretty sure this was my issue after watching about 10 other vids. Parts ordered. Thanks!

Thanks for the fix. Got mine up and running yesterday.

Finally fixed! I was directed to another video that had a solution to a similar problem but it involved switching out a coupler - that did not work and I gave up hope. I found this video by pure luck and it was simple and easy to fix. Thank you so much

YOU AND THAT BIG GUY IS A LIFE SAVER 🙏🏾

You’re the man that inspired me to fixed our home garage..I did it in one strike!!!😎thanks for your inspiring video..God bless your family circle

Well done! This solves the mystery, thank you! On a personal note, I noticed you invited and encouraged your son to "help you fix it", you is prepared to help with his pliers, but the very next minute you removed him from the ladder where he was going to help? Follow through means a lot...❤

Thank you! I can't believe I went three months lifting my garage door manually when you showed how easy it was to fix. I'll be sure to subscribe to your feed.

I had the same problem. Called my dad and he was no help. Thanks for the video! As I started working on it, my three-year-old was climbing up the ladder to help. Sound familiar?

Thank you for the great advice! This was exactly my problem with my door, and a $20 part did the trick!

Helpful vid in case that part goes kaput. My door has a loose track that moves up and down when the door closes. BUT...got to see how it should be with your vid...thank you!! Btw...your boy reminds me of my son at that age. Love and enjoy him! Mine now is 15 and is always saying “that’s what she said”. Oh to go back!!

Thank you! (of course, we all loved your little boy’s helping)

Awesome man, thanks for the video. I ordered my screw drive, arrived next day, went with the genie lube though, (3pack). Fixed it in literally 5min. Didn’t have to take the two rail screws out on my, I had enough clearance on mine to slide past it. Thumbs up

Good man. Thank you. Simple clear and useful. A box of nitrile gloves might come in handy.

Thanks, you saved our bacon!! Great video! And adorable lil guy with you. We had never owned a garage door before now. Somehow something hard in the corner of the garage feel just as the door was closing...and we were leaving. I didn't wait to see it closed all the way, but drove off. Apparently, about halfway down it caught the object and broke the carriage piece off the rail instead of stopping and going back up. Thanks to your video and Amazon, we're back in business. Also, before this event, the door was pretty noisy, rattley, and now it's smooth as silk.

Your son is a great help😀

Thank you, this video saved me from spending a couple hundred dollars on a new garage door opener. I spent $23 instead of $200-$300.

Exactly what I needed! And so glad for the co-star - my home projects usually have a small set of hands helping.

THIS IS GREAT VIDEO! I was having the same problem now I know how to fix it thanks so so very much for wonderful information

Thank you for the tutorial. I just ordered from Amazon.

Thanks Jeremy you just saved me 200 bucks!!!

Exactly what I needed. Ordered and fixing soon!

Garage just started to do this exact thing! Thanks for posting this video 🔥

Thank you for the video. Very helpful.

what a nice video. Thank you, you made my day. because of your video, I am able to fix my garage problem. Thank you my friend.

Thanks so much. Exactly what my issue is. Will order part

Thank you! This video helped me fix my garage door!

Thanks so much for this video! Exactly what I wanted. God Bless!

Thank you for the video! I was able to fix my garage door for less than 30$.

Thank you so much! Fixing my genie garage now 😁

Good work! Can you show us how to make the thing less noisy?

Thanks! Exactly the same issue. Your video made the $20 part fix simple!

Wow! Thank you sooo much. Our garage door is doing the same thing. We hired a garage door repairman and he Charged us $270 dollars to replace the rollers (old ones were fine) and to grease it up. Stopped working the next day same problem. I'm furious! We need more people like you sir. I have an old genie not sure of the model an the moment. Are the parts the same you think?

ON my 10 year old unit what was grinding down the teeth on the carriage was the joint on the screw drive..a collar was missing...new collar would not stay in place...so assuming that the new carriage would eventually grind down..I bought several carriages until I can replace opener....nice vid...

I understand how to replace the carriage, what I need to know is how to prevent stripping the threads on the carriage. Is it possible to have too much lubrication? The carriage hits something at the first screw coupling on the way up and wears the threads out on the carriage. This is my third replacement in six months. Can you please help me figure out the carriage failure?

Good Job Easy fix. Great little helper you got there too.

Thanks for sharing this! I'm a first time home owner, never seen a garage door opener in my life... with the door open, I saw the big red string hanging and thought, "does pulling this close the door?" ... it sure did, the whole weight of the door came crashing down and ripped the carriage off the track because I was still holding the string.. I hope I can fix it just as easily lol

Thanks for this bro. Sure glad I found your channel before I tore into my Genie motor housing. Sure wish I had a helper like you do too. Subscribed.

Great video, good helper too,

Thank you, well explained

Great video. Now I know what how to fix it.

Thank you Jeremy. I have the same kind of garage door opener screw assembly. I will order the part and hopefully it'll work.

Thanks. This was exactly what I needed.

THANK YOU! It was worn out inside just like you said.

Perfect. Thank you

Thank you so much for making this video and sharing it. I was able to identify the problem and easily implement the solution. So appreciate it!

Thanks for your video. I had a bad limiter switch at the door up position that I replaced and it messed up my carrier i believe but also messed up the connector bushing at motor to the screw drive. Works great now! Best to use garage door opener grease on the carrier. and lube the screw drive real good. Thanks for the video Mr. Fixer!!

Somebody already mentioned door balance, which should be a first step in checking any opener problems, even if the problem seems unrelated. I actually am having a tough time from the color, but it looks like those springs may have been galvanized at one time. If that is the case, they are mostly likely weak and either need to be tightened or replaced. Also, the spring anchor is upside down, which, I guess doesn't matter of the door clears, but that's why it is supposed to face the other way, it's built that way to offer more clearance for the door. I see there is some reinforcement for the door bracket, but from all the holes in the vertical struts, it does not seem adequate. You might want too look into beefing that up before you end up with even more holes. Helluva door you got there, tho, must be in a hurricane area.

Thank you sir. Garage door fixed.

Most Excellent.

Turned out the be a very easy repair thanks to the video. Thanks.

This really helped me.