Hi William thanks for another great video! I want to send an email exactly 6 days before the date metnioned within a custom field (date). what are the actions I should use? I tried "Check Condition" with the parameter "before days" and set the value to 6. but it fails. Any idea?
That seems to be something difficult to achieve because the tool doesn’t have features for delay based on a date in a field. I’ll ask the developers if this is something on their todo list.
Thanks for the information. So, if I set up this external cron job or one through my Cloudways account, that is all that I need for any of the related cron jobs in WordPresss? Not only FluentCrm but also things like WooCommerce?
You need to do one more thing. You have to disable the WordPress cron in your wp-config.php file. The reason why is because WordPress cron is notoriously unreliable, and a server-side cron works better. It's just one line to add and you can find the instructions on this guide. fluentcrm.com/docs/fluentcrm-cron-with-cloudways/
When I schedule a campaign and choose the list that will be sent, at the time I schedule, the CRM includes only the leads from the list, from that moment, to the campaign. The problem. If I scheduled this campaign for a week later, for example, it stands to reason that the amount of leads on that list will no longer be the same. Leads came and went. But the CRM, sent the campaign based on the schedule of a week ago. Does changing crons to real crons solve this problem?
Are you sending to the same campaign, or to a new campaign with identical criteria? My suspicion is that the same campaign will always have the same list criteria. A new campaign with read the criteria at the moment it gets created.
Nice video, very helpful. I had gone through the process about 8 months ago and didn't know about cron-jobs.org, so I used my host Siteground and thought I had it working. When I checked on it, I found that the polling was maximum every 30 minutes. I'm sure that's fine most of the time. But I'm in a testing phase and don't want to wait 30 minutes to test out each tweak I make.
Glad it helped, Matthew. Most WordPress hosts don't want short cron jobs because it eats up their resources. That's when an external source like cron-jobs.org comes in handy. Siteground had some issues allowing cron-jobs.org in the past, and I hope that's worked out now. If you don't see the results fire, check with SG support.
@@jordambee just found out you can set the interval in SG manually. just enter ***** . Found it on the groundhogg support, unfortunately. Sometimes their documentation is a bit more detailed than FluentCRM Documentation...
