So that this situation insists upon internalism and in a way, individuality. Why don't we just use computers and sensors as our foundation for knowledge, then, and get stability chips implanted that ensure accurate data collection? Really, the more remote humans are from science, the better the science will be, that's just an axiom.
9:03 they tried that, and it didn't work. The creators of the matrix system explain that people rejected a perfect world, that they need imperfection to accept it. Which I think is true in life as well, people need resistance to be able to thrive.