@@EvanEdrokWe don't get the chair, we get deleted. Once the majority of us lay the foundations to be replaced, losing jobs will be the least of our worry. The upper class don't need us anymore.
Especially deepfake ones with audio and video! Seniors are at the highest risk and they already get scammed by random phone calls without the use of any ai.
Andrew Yang tried to warn us but the majority wasn't ready to listen. Ai is in it's infancy we really don't know its full potential yet, and that's the scary part.
Andrew Yang? I mean people have been warning about AI for DECADES, but you think Andrew Yang saw something new? Have you ever heard of a movie called Terminator? Came out nearly 50 years ago. Also warned of potential issues with artificial intelligence. Wow. Imagine thinking *Andrew Yang* is/was the person trying to "warn us" as if it hasn't been an issue brought up throughout various cultures for decades already. That's hilarious.
Infancy? Ai has been around for years and has played a promiment role in advancing technology. It makes a huge impact on our day to day lives. But go ahead, be afraid of your own shadow.
@@atom-os2qf what a load of cobblers, you embrace it as much as you like, not my worry ! Any normal human being can see that this garbage is not good for us at all
How would "it" know if the phone was damaged or any other details without being programmed to say that first? Or, this was just a test for the 2nd GPT? Duh, right?
The service will be devoid of nuance. The negative feedback is going to go through the roof after this will be implemented. The interaction sounds like a strict step by step troubleshooting protocol/diagram. This was already tried before by that machine "press 1 if X is your problem, press 2 if Y". I would know. I used to be Customer service/Tech support for TMobile/safelink/ATT.
To be fair, the Amazon chat bot customer service works great if it's one of the 90% of the most common problems. And if not, you get a rep within a minute or two. I've spent longer ordering pizza than returning an amazon shipment that didn't match their ad.
Every AI-chatbot customer service experience I've had has been basically: "f off, we don't want to hear it, leave us alone - it is impossible for you to contact actual human beings on this issue - go f yourself." Every service which has AI-chatbots as 100% replacements for customer service - I vow not to use their services ever again, if I can avoid using their service.
@@anothername2730 "Oh, so exactly what happens when customer service is outsourced to cultures completely devoid of nuance??" I don't know wtf you are talking about. Where did you get "culture" from?
@@ForgeStudiosWRZI think that was when A-Train ran into him after getting off the elevator at the tower. A-Train was asked what he had, he replied Shake Shack and Homelander proceeds to call him a pudgy fat fuck because he doesn't need the 30k calories as he isn't running anymore (due to his abuse of Compound V). That scene is the perfect culmination of Homelander's mental unravelling and fragile ego.
Anyone who has ever worked technical support knows that customers are much more difficult to deal with and get information out of than this. This would basically be the dream call. 😂
It is always that way, if i am the person calling the support. There should be a ranking system for people calling service with all numbers prepared and knowing what to do starting in 4 th level support. Old people talking about their grandchildren or their pets, starting in 1 st level. That would save much time.
Techno psychopaths shrugging their shoulders while blackrock, blackstone I M F and WEF select governments and enslave people to higher taxes and more poverty to "save the planet" but hey, the AH spreading their marketing gets some views eh
No man. At the moment the servers running GDP chat consume an insane amount of energy: there is a lot of discussion about that. Please use Internet in an informed way.
@@robertovoce5545it takes up huge amounts of energy for servers in the same way that any high traffic website or large quantities of people playing graphically intensive video games does. I think the issue is more with how we source energy for the grid in the first place and innovations like chat gpt may make it more accessible for more people to contribute to solving that problem
Never use chat bots, never access sensitive personal data outside of your home network. Never access personal data from a machine that us used for anything "sketchy." Never give you information over the phone unless you started the phone call. Always bank in person. Never keep money in a nonsecured pocket; hoodie, back pockets, unlocked backpack pockets, etc.
yeah i only use chatgpt for things google cant answer, stuff idc abt being tracked, but also stuff i wouldnt ask another person bc judgement or lack of answers
@@andra9694 Nah fr something monumental happens every 10 years on god. 2020 we had the pandemic, 2000 we had y2k and the year after that was the twin towers. But what happened between 2009-2011 tho? Was it the end of the world myth right? Now we're reaching 2029-2030 can't wait for our next canon event
In the future Little did you know that it just swapped voices and you got another bot but you're ok with that because both of them are actually so realistic that you can't tell the difference and you get what you want faster than with a human who hates their job, misunderstands every fourth word and asks you to repeat information 6 times to get you what you actually want. 😂
@@taythree5549 hahah that would be hilarious. I mean as long as it works Idc. Just the automated ones now are only good if you need something specific. I did learn a nice trick if you press 2 for Spanish and when it connects you with someone just speak English to them cause it’s usually a bilingual guy working from home and not “sunshine” from India 😂
Yeah, I feel like for any customer service job. It's always going to be. Humans are the best option because only humans know what it's like to be a customer.
Bro once it starts talking to humans it will enter a endless loop of trying to de-escalate situations with that sassy tone. Of course most of the time customers are going to try to fight it.
@@northernsoul0127 AI is the just improved computing. We initially designed computers in the image of the human brain but we realised a little late that our brain can learn new things. For example; if you do not know how to drive then you can learn it and that learning will be saved in your brain. However; initial computers were designed to do the task for what they were programmed for, however, AI is based on a neural network and can learn new things and new patterns plus it can also find new patterns to do the same task. It can calculate things faster than any human. Future is exciting.
they're just using the human API. in some cases natural-language could actually be better to avoid complex system integrations, but no point using audio when text is much faster
Yeah, _for about two years,_ and then similar yet slightly different jobs will start popping up as companies realize just _how much_ the call bots are giving away, and start dialing them back to thing that customer service reps _see_ responses from, but which _aren't_ able to directly communicate with customers. Also, the phone bots will be screwing up in other ways, but those ways will take longer to percolate through the system.
@@alanparmenter yeah right! i swear how much i fuked up it's always friendly and trying to be helpful, i know they taking jobs but i think it's very useful tool
The only problem with this is the same as automating all other jobs. Instead of there being less work that needs done translating to shorter work weeks and better quality of life for the general population, the rich will exploit this to funnel that extra productivity into their bank accounts at the expense of the general public.
I had a fresh sigh of relief when I saw your camera preview slide out of The main focus of the content. Instead of just watching you jaw-dropped looking as if you were watching the video. Very refreshing, sets a high bar for other similar producers of content.
@@kapisht1227he’s saying if ai takes over a lot of jobs and replaces them, then the people who got replaced with ai won’t have a income, and will not be able to buy the products of these companies or other ones, making their sales decrease so if everyone gets replaced = nobody to buy the product
@@acroso2471 Yes, the centuries old argument against any new inventions. Same was said by all the coachmen when trains came up and they have been replaced, or the computers in general, or the steam mashines, or the...you get it.
Ohh We are already here right now, only reason the AI developers aren't making it public is for the Fear of rejection & condemnation by old school humans.
Could we please focus the AI on replacing politicians, judges, attorneys, and CEOs instead of the little guys so that the asswipes with all the power would start putting some protections in place?
Actually, not obvious at all. Scarlett Johansson talks just like that in the movie HER. OpenAI offered to pay to use her voice and she declined and they did it anyways using AI.
Until the AI can't solve your problem, because you're calling precisely because you need someone to think outside the box and solve a problem that needs human intervention because the company failed to document the solution.
@@carultchit's not so easy. Many problems are undocumented or hidden to customers because maintenance and assistance is business core of most of the brands:customer's loyalty building. Most of the human customer nowadays are just trained on protocols from text manuals and they also have rigid time efficiency patterns per customer to follow. From your perspective you seem a person with just a vague idea of what AI models are already able to achieve. They are not just finetuned with higly specialized informations but they are also able "to think" out of the box..finding relations and mixes between problems and solutions that most of the common human customer service workers aren't able to do respecting their manuals
@@sambas9257 It also can make up solutions that don't work. Or impose its own bias on vaguely written phrases in the product documentation, and give you a false sense of confidence. It could also "flip a coin" to answer a question that has a 50/50 chance of being answered one way or another. Then half the people who ask get one answer, and half the people who ask get the other answer. As an example, I had a product datasheet that specified "10A fans", but no information to how many fans, or whether it is 10A collectively or 10A per fan. It was like pulling teeth to get customer service to take my request seriously. All they'd have to do is either talk to the people who designed it, or look at the product in person.
@@sambas9257 I've also had it happen where I ask a question in two different ways, to make sure the customer service person understands it. Such as both explaining the general algorithm I think I'm supposed to use, and giving a worked example. And I get conflicting answers to both.
Its not the discussion part GPT will struggle with is the billing changes needed to accommodate the customer. And that situation will change wildly depending on the use case.
I can't wait for it to be tested against realm problems like when people call and think there's a hacker on their Nokia that also lives in their walls and uses a Lazer to open locks.
No, because even after explaining all of this to a computer, a real person is going to come on the line eventually and ask you all of the same questions.
Thats so true , normally the customer can do 99% of all this self . They are to lazy. Our chat bot would nearly give the same answer but more friendly. Because customer want something the KI cant decide customer wants a agent. To get the exact same answer.
If a human being can communicate so well that it deceives an AI into thinking that it too is an AI… then for Turing purposes that human IS an AI, right?
So.... Basically what we have right now? They HARDLY speak my language, they know almost nothing about the product or service, and am gonna put me on hold for an hour at a time. I'll take my chances. I mean, REALLY all these jobs should be coming back to, you know, America. BUT that will never happen, so AI it is.
I just cant wait for this to go full circle when they realize that humans are the best for the job of customer support since only humans know what it is like to be a customer.
@@bruh-bn3ni What studies did you read? I absolutely hate it, when Im calling costumer support and it gets answered by the robotic voice not understanding you 5 times in a row and I also know lots of people who are full of those said automated costumer support calls. The study must have asked AI bots to take part in the survey instead of actual human beings.
@chomp5558 yea same. Genuinely can't stand it. 9/10 I end up getting frustrated in circles of ai robo idiot speak and end up giving up and never buying from that company again. It's fucking horrible. At least with a person I can explain my problem and they can point me in the right direction. Theres never been a single time a robot customer support agent has ever successfully helped me with anything. So fking tired of them.
@@whenimmanicimgodly4228 I work as a engineer behind the scenes of customer service I know what u mean, i hate them too half the time basic shit gets sent engineers way and the user ends up wasting more time while waiting for anyone to fix it or worse case scenario, tickets start bouncing around and no one wants to deal with stuff that couldve been resolved on the first call
