You're doing great, I'm sure. This is for sure a commitment, but you'll look back very soon and be amazed at how far you've already come. :-) -TRW Crystal
Very helpful this video. Thank you so much. Whenever I load material in my graphtech ce6000-60 and hit 1 for media front edge, it roll back and the media fall off. Will somebody tell me why is that please. Thanks in advance !
The CE6000-60 user manual reads: Confirm that the push roller is steadily on the media within the range of media movement. This adjustment is based on assumption that media is slightly tilted. Media might fall off if the tilting of the media is too large. Let me know if you still have trouble! www.graphtec.co.jp/site_download/02_manual/data/CE6000_UserManual(CE6000-UM-154).pdf -TRW Bri
Happy you liked it! We have a team especially for social media comments now, and we wanted to reach out and say thank you for being part of the Crew, and that we're here for any questions you might have. If you're still following - awesome! If not, we'd love to have you back! We go live every Monday night, 8pmEST on our channel with free training and we still do giveaways! (To join, hit subscribe and during the live that opens a Live Chat button!) Hope to see you there! -TRW Crystal
HI, once the cutting job is done the plotter slowly rolls the whole media to front and once it reach the end point of the front media it rolls back and throws the media from tha back side at an insane speed. can you tell me why this happens ?
Give us a shout at: Phone: 941-755-1696 · Customer Service: info@therhinestoneworld.com. We have the ability to remote onto your computer temporarily and see if we can work out the issue. -TRW Crystal
We don't have any extra parts or discs that come with the cutters, but the user manuals are online and might be in the FAQ section on site. :-) -TRW Crystal
Hope the last few years have treated you well! We have a team especially for social media comments now, and we wanted to reach out and say thank you for being part of the Crew, and that we're here for any questions you might have. If you're still following - awesome! If not, we'd love to have you back! We go live every Monday night, 8pmEST on our channel with free training and we still do giveaways! (To join, hit subscribe and during the live that opens a Live Chat button!) Hope to see you there! -TRW Crystal
I would try reaching out to Graphtec's customer service for support and to see if your machine is still under warranty if they diagnose an issue. -TRW Crystal
Hey Matt. I'm having trouble with my Graphtec CE6000-40 I keep getting an E01019 code. I've been doing a little research and I've found that it could either be my main board or clean my sensors? Does this issue sound familiar. Thanks
Everything I can find on that error says to try resetting to factory settings. We demonstrate how to do that early in this video: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-lvGvW4jHFbw.html -TRW Bri
@@TheRhinestoneWorld So I found that when I turn my sensors off my cutter works and I get error code, so i'll have to use this feature all the time since my sensors are gone. :( I wonder if this something I can change and fix myself. I know those sensors are important.
Is the CE6000-60 or CE7000-60 capable of cutting 23.183” in width? I know it’s cutting it close because it’s a 24” cutter but that’s the size I need to cut and want to make sure. Thanks!
CE7000 Series - Graphtec America Inc.www.graphtecamerica.com › ce7000 Cutting area of guaranteed accuracy(W x L) (when using the basket). 14" x 79". 23" x 79". 50" x 79" ; Mountable media width, 2" 19", 2" 30", 2" 54" And ----- CE6000-60 PLUS Cutting area of guaranteed accuracy(W x L) (when using the basket) 1 ft 11 in x 16 ft 4.85 in (584 mm × 5 m) (*1) Mountable media width Min. 1.97 in to Max. 28.03 in (Min. 50 mm to Max. 712 mm) -TRW Crystal ******Did you know? >We're LIVE -- EVERY Monday night at 8pmEST on our RU-vid channel! >>We TEACH how to use our products, have some pretty awesome GIVEAWAYS (Even Cameos!), and if you hit subscribe (FREE!), it will open up the chat option during the live. >>>You can hang out, ask QUESTIONS and have FUN as we go! >>>>We also offer tiers of paid MONTHLY subscriptions that have a variety of PERKS, sneak PEEKS, extra TRAINING, free DESIGNS, first DIBBS on new products, extra COUPONS, and FONTS all depending on the tier level selected!
Give us a shout at: Phone: 941-755-1696 · Customer Service: info@therhinestoneworld.com. We have the ability to remote onto your computer temporarily and see if we can work out the issue. -TRW Crystal
I have a Graphtec lite CE 50 and using silhouette software. When I create the design the plotter goes off scale at the point of cutting . It’s driving me insane! How do I alter the scale setting !
Hey there! I think you could benefit from a one on one chat with one of our Technical Support Reps! Give us a call at 941-755-1696 for assistance on this matter. - TRW Haley
