Listen to a global customer experience technology expert talk about how Genesys and Coca-Cola uniquely implemented VR in their CX process in North America!
Also, hear more details about the new CoPilot AI tool and how it helps contact centre agents using Genesys Cloud.
#cx #customerexperience #customerengagement #virtualreality #ai #contactcentersolutions #contactcentre #contactcenter #copilot
11 сен 2024