HOW LONG TO RECEIVE MY ITEMS AFTER ORDER PLACED? | DHgate Tips 

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

@@DHgateOfficial I just made 6 orders a day ago and it's Chinese new year so no one is doing anything right now but if this doesn't change I'll let you know on the facebook page.

DHgate I’m waiting on my order still and it’s been almost a month

I'm still waiting on my order and it's been 2 weeks I know that's not long but why haven't they answered not 1 email dhgate that's definitely not cool.

Terrian Mosley did it come in yet

Hi SOCAL3800 , Please send us your order number for us to check on its details, and provide further assistance to you. For any other questions, please do not hesitate in chatting with us by clicking on ‘Online Chat’ from our Customer Service page: www.dhgate.com/contact/contactUs.do Regards, Sam Customer Service Center DHgate.com

@@DHgateOfficial i need help i can gibe u my tracking number

I was going to order until I seen how long it takes and your comment is correct im ordering elsewhere

It's almost been a month and I am still waiting on my package. Tracking states that it been in JFK for about a month WTF I been messaging the dhgate app and nothing. Very pissed

@@jonathanfeliciano175 did it arrive Because I've been waiting almost a month

Shonny Gogetter: We understand that you want your item to be delivered to you as soon as possible. At the same time, please also do note that unlike the sellers from eBay and Amazon wherein their sellers are from the US, most of the sellers on DHgate are from China. That is why, it would take time for your items to be delivered to your address. For any other questions, please do not hesitate in chatting with us by clicking on ‘Online Chat’ from our Customer Service page: www.dhgate.com/contact/contactUs.do Regards, Sam Customer Service Center DHgate.com

MISS Gogetter hey! You do realize it’s coming from the other side of the world right ? Dumb fucking bitch

U don’t need that lace 🥰

@@fittgaming4271 ive ordered items directly from china before it never took a fucking month tbh there sellers are just lazy as fuck.. I orderd 5 items frm different shops and some people take initiative to start the shipping process some of those chinese fuck just sit on there ass and dont start shipping till 2 fucking weeks and then ugotta wait another 3 weeks gtfoh they need to start taxing the sellers if they take tht fucking long

What does finna mean? Thanks fam

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. "

DHgate Thank you for your help 🙏🏽

Who delivered for you ? USPS or ups ? What if I miss my item ? Pls answer 🥺

same! im not sure what to do about it. the sellers don't respond

Hannah Iqbal honestly they never respond and dhgate just said to me it will come November 25 in 5 months when it says on the item July 10th to august 1st

@@noluv._cam808 same with me its says 3 months then on site like 2 weeks

Meckhi Martin Ik they need to fix it I’m not waiting 3 months for a product smh

Aisha Ceesay Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

​@@johndig6953 Please send us an email that way, we can check the status of your order and we can provide the correct resolution to your concern. Please send email to customer-support@DHgate.com

DHgate I’ve ordered an item on DHgate on the 21st of November it hasn’t moved since the 27th.

@@harleydiallo1875 Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

DHgate Same with me. I ordered in like mid November and it said the estimated time delivery is December 19 and nothing has happened. I’m getting nervous please help. Thanks

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

Hi simple gaming, Please send us your order number or your DHgate log in email for us to check on your order, and provide further assistance to you. For any other questions, please do not hesitate in chatting with us by clicking on ‘Online Chat’ from our Customer Service page: www.dhgate.com/contact/contactUs.do Regards, Sam Customer Service Center DHgate.com

LEGAL SCAM COMPANY. I ordered 5 items (during a short time), NOTHING ARRIVED. they use hacked (stolen) track numbers and keep you waiting 2-3 weeks (during this time they use your money for free in stocks and banks), and then you have to open dispute and get a refund. 90% of orders are fake. they never sent anything, and you have to get a refund after they use your money for 1-2 month.

matt 1910b stfuuu

matt 1910b that’s definitely not true

@@mattb-iq3iv bruh they dont receive your money till you click recieved it TWICE

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

LEGAL SCAM COMPANY. I ordered 5 items (during a short time), NOTHING ARRIVED. they use hacked (stolen) track numbers and keep you waiting 2-3 weeks (during this time they use your money for free in stocks and banks), and then you have to open dispute and get a refund. 90% of orders are fake. they never sent anything, and you have to get a refund after they use your money for 1-2 month.

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

DHgate where should I send it?

​@@3LGang2L ​ You can send it here or you can contact us through our Facebook page at Dhgate Customer Service.

DHgate LL380436886CN this is my order number my email address is addymax@icloud.com

Same here. I ordered on 4/24/20 and they were supposed to be here already. The order status now says 8/3/20!!! Also, when I click on the item it is no longer even listed!

Sydney Hester NOPE!!wish is bad and your order will take like months😭

Wish is nonsense

Hi Bryanbtw, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Israel Martinez Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

DHgate I I’ve been waiting 3 months on my product. Seller has 100%. Took over a month to process. I’ve gotten 2 deliver dates. Still hasn’t come. Seller Hasn’t replied after 10 messages.

Did you received your product?

@@19.kalpeshmugale26 nope. Got a refund and I’m never dealing with that site again. 0-2. Just ended up getting something better anyway

@@R_A_H_A_1 should i also get refund instead of waiting

0 to 75 out of 100

Exactly !! Literally been waiting 2 months

@@Stuckonkayla I did eventually get my package. It took 3 months.

@@MrV1NC3N7V3G4 yea June 29th makes 3 months but I have an estimated delivery date of 06/26 but package hasn’t moved since 04/23 hopefully it comes

Hi MMS MonteroSport, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Blu Customer Service Center DHgate.com

yes they are man due to chinese new year. found out the hard way. will be a delay until Feb 14th 2019

Same here i ordered on dec 27 and tracking haven't moved out of china yet smh

its this chinese new year crap that is delaying shipping. found that out AFTER i spent a few grand on orders...

Hi, I understand your concern about your order that is cancelled, please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hi Rashard, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Blu Customer Service Center DHgate.com

I have 3 orders here, 1. 387958571, 2. 387958568, 3. 387958569... thank you.

vancerashard@gmail.com

​@@SHONWORTHYTHE. We checked the orders and it shows that two of the orders are still being processed while two have been shipped already. Order number 387958571 was already shipped with this tracking number LT075839805CN, and for order number 387958570 this is the tracking number LT067050295CN. You may contact the seller directly as well to get more information regarding the shipment. Here's how you can contact the seller: 1) Click ""My DHgate "" on the upper right corner of the page. 2) Click “My Orders""" 3) Search for your order number. 4) Click on “Message Seller” on top of the order details. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Blu Customer Service Center DHgate.com

@@DHgateOfficial When is my indoor soccer shoes coming?

ThePandaGaming did you get your order?

Marlene Negrete yeah turns out i got it like in 12 days lol so it’s probably gonna be fast depending where you live or what seller your buying from

@@ThePandaGaming27 what country do yiu live

Did you get your oder and what did you order? i ordered 2 belts and one shipped yesterday and one is shippin on the 29th

@@ThePandaGaming27please please pleaseeee!!!!! 😢😢😢😢😭😭😭😭😭 how it change!!!! 😢😢😢😢😢😢😢 is the delivery time accurate and what you order sir 😢😢😢😢😢😢

It’ll most likely be at the post office or ups office.

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

DHgate LW746862522CN ashleighkce@gmail.com

@@DHgateOfficial LW816517973CN can you check mine my FB is currently my number 7705967602

DHgate have you checked the status? because at this point I’m convinced I will never receive my item.. I been patient for 32 days now.

@@CashConscious144 bro I was just like u couple days ago it took the 20 days for the update I GET MY YEEZY today when I get off work I was going file a dispute but patient is key🙏

shreyas rao shut up u little beg go get some water

shreyas rao lol

Dam you horny. chick is ugly

Damn bro u dont get out much

Get ur thirsty ass out of here

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

They use camels

@@pluto1863 no wonder it takes a decade

I ordered may 31 and it’s coming tmr.

yeahh I ordered june 6th and my package is supposed to come in july

Abram Sullivan yeah same how long does it take

@@bashirnadeemi8917 it came in about 21 days.

Abram Sullivan Mine has been 1 month and 2 weeks and it says delivered but haven’t got it and seller saying it’s on the way 🤦‍♂️

I opened a dispute - DHgate ask me to send the watch back to the seller but the problem is.. I don’t have the watch. It didn’t arrive. And the reason I asked for a refund is because the seller told me the quality isn’t what was advertised AFTER he shipped it. He then said he was going to ‘claim’ the parcel back after a week! Which, I know is imposible. Please help.

@@LorenzoSant1 Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

DHgate 2 of my packages on DHgate says order has been received but I didn’t get my package. Is this normal and i can’t track my order please help

@@kylezuke4392 Please contact us here and choose online chat so we can assist you further: goo.gl/6NzJyv

Hi Neet, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

DHgate 3246419842, 1599520556428@dhgate.com (cannot be reached on this email)

​@@neets2270 We checked your order was shipped with tracking number LZ308283677CN. This is still in transit to Canada. You can keep tracking your order here: t.17track.net/en#nums=LZ308283677CN

Yeah mine too its kinda annoying

If our system has already detected your order has been delivered, the payment will be released to the seller.

Hi Lemz, That button you are referring to is what you can click once you receive the item and you already want to release the payment to the seller. You can send us the order number so we can check the status of your order. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Blu Customer Service Center DHgate.com

DHgate thank you 🙏🏽

Hi lockedin, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

@@DHgateOfficial junkvlll8@gmail.com and the order number was 3185827832 sorry for responding late and my bank said the money was withdrawn and everything

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

@@DHgateOfficial my login here?

​@@lianabankz8187 If you do not want to provide it here. You can contact our customer service to provide the order number or email address.

Hi Jerry SZN, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

I had the same type of thing. I think they are trying to claim it's pandemic-related but it's still SO much longer. (The product page said delivery was for this month and now the tracking says July)

@@zclar31 yeah i hope it comes tho

​@@zclar31 Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hi Elijah, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Sarif m. She works with DHgate

Hi Andrei , Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

My bank is also saying they don’t see the transaction showing up. SOMEONE HELP

Hi DaveyDafydd , We understand how concerning this is. Please send us your order number for us to check on its details, and provide further assistance to you. For any other questions, please do not hesitate in chatting with us by clicking on ‘Online Chat’ from our Customer Service page: www.dhgate.com/contact/contactUs.do Regards, Sam Customer Service Center DHgate.com

Did it arrive

No actually, from what I remember the seller just vanished so they refunded it - it was a quick refund so no major issues

Fr

​Hi Nick, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

I ordered Jan 26th still no item June 1st first time I’ve ever ordered ILL NEVER DO IT AGAIN the seller was STARKA

​@@nurse3momma, We understand how you feel for not receiving the order yet. Can we have the order number so that we can check and see what we can do to help you? Please send an email to customer-support@dhgate.com.

Hello barbra burns, we understand that how you feel for not receiving the order. Can we have the order number or contact our live chat and we are here 24/7 for you. www.dhgate.com/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.e3TM0pNa5dCPvz6XL46d&resource_id=#pu1812_helptop-contactUs​

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Order number: LL890217549CN Email: joshcherryhughes@gmail.com

Hi Andy , We understand your concern, we are here to assist. Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hi Lavish, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

you get em?

You get them

"Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. "

Ok

Order number is this 3143078137 and email is adamlee847@icloud.com

Help me please

Also got invalid tracking number so I asked for a replacement

Hi AmazingLuigi , Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

DHgate amaansandal@gmail.com 3180004820

DHgate and you stopped replying

​@@Sp1shTV Your order was shipped with tracking number LW475495310CN. Affected by the novel coronavirus in Wuhan, our government announced it will delay resumption of work to February 9th, to control the spread of the coronavirus, and get things back to normal soon. It might cause some delays for the shipment of your order and the reply from the seller.

DHgate febuaray 10th and still

Daniel Mercado Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Did you receive you items yet

Gloris Gonzales no I ended up canceling the orders

@@vidaladams478 oh no that scare me I order a couple things too is not to long ago I think the end of Feb I'm waiting now for tracking number sll my items are in that position now but scare me all this comment's I rally like everything in the Webb sorry to hear that are they tell you why this happen.

@@glorisgonzalez.detodounpoc2934 did you get it?

Hi Man Of Faith 777 aka Protestant protester , Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hi Hi-Tech Lomachenko , Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hi James, Affected by the novel coronavirus in Wuhan, our government announced it will delay resumption of work up until February 9th. Your understanding and support will be highly appreciated.

DHgate so should I even order anything off your site? What the fuck I don’t want no coronavirus

Hi C Fong, We understand your concern, we are here to assist. Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

I understand your concern about the order, if you did not receive the order yet then do not click "Order has been received' as it will release the payment to the seller.

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Chris Terence did it go through for you

DRE&TORI yes after 5 days of them holding my money and for me to talk to costumer service to try and explain what happened it finally went through don’t ever use pre paid mastercards as they can’t trace the owner of the card Becuase it is a gift card but they let me I guess

Hi Casper, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

@@DHgateOfficial where can I contact you guys?

​@@saulcruz9404 You can contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@dhgate.com.

Hi Zowdah FN , Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hi KC, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

DHgate I used the chat. I was just told I will receive one order in February and another in March. Never again will I use DHgate

​@@caceyjawahir Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

DHgate do you have an email

@@caceyjawahir Yes, our email address is customer-support@dhgate.com

Hey ik this comment is 4 years old im just wondering did you ever get your package

Hello IYD. We understand how you feel for not receiving the order yet. Can we have the order number so that we can check and see what we can do to help you? Please let us know or contact our live chat and we are here 24/7 for you. www.dhgate.com/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.e3TM0pNa5dCPvz6XL46d&resource_id=#pu1812_helptop-contactUs​

@@DHgateOfficial it said its being sent back to sender but i want him to resend it

​@@iydsunny, we understand that you want the reshipment. Can we have the order number so that we can check and see what we can do to help you? Please let us know or contact our live chat and we are here 24/7 for you. www.dhgate.com/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.e3TM0pNa5dCPvz6XL46d&resource_id=#pu1812_helptop-contactUs​

Hi Anthony, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Oof

Hi King, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

King I think Dhgate does the processing dates

Hi ccoritha, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

how long did they take ?

I understand that you are concerned about the status of your order. Let me help you here. Please provide us with your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hi Yeet, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hi Joshua, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

@@DHgateOfficialmy email is shanetobias117@gmail.com my order number is3211427501 please respond to me soon about my guitar because seller will not reply

@@shanetobias2566 Your order is still in transit and is expected to be delivered on or before August 5th. You can continue tracking the item on this link. t.17track.net/en#nums=LS363780456CN

Hi k k, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Hello Minmin Hein, we understand your concern and it will depend on your local post but most of the time, it will be delivered to your house and we suggest, you keep tracking it so that you will know the update. Can we have the order number so that we can check the estimated time of the order. If you have other concerns or questions, please contact our live chat and we are here 24/7 for you. www.dhgate.com/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.e3TM0pNa5dCPvz6XL46d&resource_id=#pu1812_helptop-contactUS

Hi King, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Blu Customer Service Center DHgate.com

Hi CEO of heaven, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Bianca Hercules Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.