How North Dakota Achieved Its Strategic IT Goals Using TOC 

Shawn Riley, a lifelong technologist and entrepreneur, and the previous Executive Director of NDIT, with Alfredo Mycue, discuss the Transformation of NDIT from a traditional state agency with a 1980’s mindset into one of the most advanced information technology departments in the public sector. Under the leadership of Shawn, the organization used a suite of TOC tools, techniques, and principles to fully align itself with its goal of empowering people, improving lives, and inspiring success by providing world class government experiences through information technology.