How NOT to void your Car's Warranty | Everything you need to know. 

My Toyota dealership has a lifetime power train warranty as long as you use THEM for all maintenance. Great strategy.

You are a good man! I wish everyone was honest like you are

HUNDREDS, hundred of conversations with customers over the years from 1971 to 2011 and using most of your words to clarify a customer's perception of warranty responsibilities! If only RU-vid had been around, I could have held new customer "Orientation" sessions and shown this video! Something like "Living With Your Vehicle's Warranty" subtitled, "What your Salesman Didn't Cover." As with your other PSAs, you've hit this one out of the park!

I was a warranty Administrator for a Peterbilt Truck dealership. I know exactly what you're saying. I always tried to help my customer but stayed within the manufacturer's guidelines. Sometimes our rep would help a customer for something unusual, as long as the customer was honest with them. But that was not warranty

What you're talking about only works when SOMEONE actually accepts responsibility for the problem they created. All too often, everyone involved finger points and stonewalls, and the owner is left holding the bag. VERY helpful video, though.

Ahmed, another great video. Thanks for all of what you do for the Toyota community. We all appreciate it.

A much needed video for someone trying to do the right thing. Thanks for the info.

Such great stuff! I asked a lot of these questions about a month ago when the car repair was fixing my deer-damaged Prius! (She looks brand new!!) I made sure they used Toyota parts as much as possible.

You are SO right about warranty....Honesty is the best and only policy. As passing, watched your long video on Total Tubular Podcast, very interesting. All your viewers are glad you followed your dreams and came and set up this channel. If they have not seen it, they should watch it, it has much more details than this channel about your background.

Great presentation! Main issue comes back to people not being educated by the one who counts..."Do unto others as you have them do unto you".

Great video! You've explained the finite details.which is why I use OEM parts during routine maintenance when the vehicle is under warranty! For example, Oil and Oil Filters are cheap, even with dealer parts, but engines are expensive! Thank You AMD!

AMD, EXCELLENT VIDEO!! I BET TOYOTA LOVES U FOR THIS (saves them aggravation). I had an 81 toyota 4x4, in for 1st yr state inspection. Dealership is now under a new owner, but at that time, a weld was bad on my exhaust system, dealership replaced whole exhaust bc they felt it was faulty. BUT, it was past my 12,000mile warranty back then & they STILL replaced it for FREE!! I didnt 4 wheel it, so I appreciated very much! Owners NEED to know, their vehicle has a computer now that logs & mechanics can bring abuse up. I used to install batteries & ppl would install on wood boards/bungee cords & want warranted. 🤥 So I FEEL UR PAIN.😉😁

Hello AMD, always here watching your videos and enjoying my new Toyota Highlander XSE too. Congratulations on your new car!!

Thank you my brother for explaining auto warranty in simple language. It finally is making sense to me.

Keep records is the key here, I had a 2017 F150 2.7 which started burning oil at 20k miles(Ford later determined certain date range of mis-manufactured heads), I did all the maintenance my self, oil changes every 5k, first one after 1k. Dealer asked for any records, I provided receipts for oil & filters, manufacturer covered new engine.

Thank you for clarifying for me a lot of the aspects of the warranty issue

Thank you, You've explained everything very well

AMD, In general, there is very little maintenance over the first 5 years of a Toyota's life. For that reason I would let the dealer do the oil changes etc. and that way there will be no doubt about whether the car has been looked after properly.

Thanks Osmar! I was so sad when AMD told me he couldn’t recovered the files. It was great meeting you. 😊

AMD, great video, great advise. I totally agree. Toyota engineers made my 2020 Tacoma TRD Sport 4X4 to work a certain way for long term reliability. Only thing I changed was tire and tire size. Changed from OEM highway tires to one size up A/T tires. The slight hit on MPG’s I can’t blame Toyota. I Changed oil after 1000km’s and every 8000km’s. Since at dealership. Tacoma will be dealer maintained until it don’t make sense. When truck is not worth the extra cost due to kilometres or years.

Great information, AMD! Sorry to hear about the camera difficulties. We'll see you on the next one. ❤❤

once again, another outstanding video AMD!!!

Hello AMD, been watching your awesome videos awhile, recently purchased a 2016 Camry XLE, because of your recommendation, and like the car A LOT!! Merry Christmas to you and the family.

The expert information and education we get from this channel is invaluable. TCCN channel is an internet treasure.

Idea for a future video- maybe cover the complete removal/replacement of the TNGA cover panels. I was expecting the panel and clip removal to be easy, but found it was actually quite annoying since it appeared 3-4 removal tools were needed, rather than just a simple panel clip removal tool. I didn't want to damage any panel clips, and realized it was more complicated than I was expecting. I left it alone and did what I could to spray in some Fluid Film, but would have preferred full access to all the metal parts!

Thank you for this video. I have to explain the moss act all the time. I definitely plan on sharing this one. Well done my friend.

Just an example of some Australian dealers, I had a new Subaru that I changed the oil at 5000k regularly with original Subaru filter and 0w20 oil purchased from the Subaru dealer, the service manager failed to stamp my service record book. That’s the dealership here in Australia. The Subaru specified 10000 oil or 12 months, I only drove short distances so did not think that was a good idea. I am also a retired qualified motor mechanic. Great information as usual AMD. I just love 💕 your videos can’t miss them. From 🇦🇺👍👍👍👍

For how an alternator could cause serious damage, consider an alternator overrunning clutch that fails and causes the serpentine belt to fail. If the engine overheats because of the broken belt there could have been a lot of costs associated with that alternator.

Best Advices from an honest, experiences Master Technician. Thanks for your teachings

Great video, Ahmed! This all makes sense! If the aftermarket/DIY part wasn't causing any problems directly or indirectly, then it should not be used against the customer. BTW, can't wait to see your new car! :) All the best!

Honesty in business is a two way street. It has great rewards and harsh risks. I look at the great rewards for good business. Great lesson on people’s responsibilities vs a nice warranty. I’ve never been disappointed with honesty shared. The opposite is also a reality.

Great video, sir. Very informative. God bless you. 🇨🇦🇺🇸

All these infos have been so good for me, for the future!❤️. Thank you, Sir.

Thank you AMD for another informative video 👍👍

Thanks for another excellent video.

Very informative video about warranties. Thanks 👍

Useful informations. Thank you AMD.

thank you so much for explaining rights vs responsibilities!

Super helpful. Thank you.

Thanks so much, excellent video and helpful information!!

Excellent advice

This is VERY helpful. Thanks much

I love listening to this ethical person.

I am a Toyota 4 Runner Owner and you help me to understand how better to use it the way it was ment to be used.

Thank you for sharing this Informations about warranty. really this video was very helpful.

AMD, I watch your channel because you are honest and informative. Unfortunately, not all dealerships are honest and are called stealerships because they try to wiggle their way out of any warranty work. What's your view on TSBs? I stop taking my cars to dealers when they deny the TSBs even exist.

Thx for the info!! Chr 2021 high power owner.

Nice vid Ahmed.🤘🏻

AMD a very good video bottom line use common sense thank you and Stay safe👍👍👍

Very good information on the magnusson moss warranty act, causation, oil analysis et cetera

I learned a long time ago to keep records of you vehicle. I have two Toyota vehicles at the current time. My wife's Highlander is a 2012 model and I have a folder over an inch thick will everything that has been done to that car. I have a 2018 Tundra also with a folder of every thing done to it since I have owned it. All of the work on both cars has been done at a local dealership.

Love your videos, I wish you were in Germany, it is really hard to find someone as respectable and capable as you.

I had a problematic service advisor deny a power steering pump on an LX when the fluid was not original. I showed him the spec of fluid and the owners manual then he changed his tune. Never had an issue at that dealer except for that particular advisor

Hello AMD, great channel and content. Just wanted to share my experience with a 2003 Camry V6 which I bought new. The transmission would randomly bang when shifting from 1st to 2nd. I took it back to the dealer multiple times and was never fixed. The attitude seemed to be that’s the way it is, just put up with it. In hindsight I should have tried to get my money back under the lemon law, but I never did. Perhaps I should have written directly to Toyota. I think the only fix was likely to replace the transmission with a new one, but they obviously did not want to do this since the car still rolled down the road.

Massallah, great as always!

Richard,.thanks Sir for airing on line!!!.Great car maintenance information about warranty. merrychristmas and a happy new year to you and your family.take care,stay safe,everyone,.in Jesus Name.

Can’t tell you how many times someone has told me they broke something themselves either in an accident or while trying to modify the vehicle and then say oh well warranty will cover it. Warranty covers manufacture defects not problems you cause yourself lol. A perfect example myself was my first winter with my WRX I only had summer tires. Hit a curb and bent the wheel, upper, and lower control arm on the left rear. Everyone kept asking me why I fixed it myself instead of taking it in for warranty! I had to tell them I created the problem not the manufacture so they won’t cover it. On the other side of things as a tech who has worked in a dealership it can honestly come down to the tech too. I worked on trucks particularly diesels. Sometimes customers would bring in a deleted diesel. At that point anything engine and exhaust related is automatically void if it were mentioned in the work order. For me if a customer came in deleted and like let’s say their alternator went out or they needed a belt and tensioner. I wasn’t going to mention that the truck was tuned and deleted because even though those modifications weren’t directly related the manufacture would blame it on the mods instead of covering it

My issue with warranty is the trailer hitch. I tow a 1200 lb trailer every 2 months or so to move a fridge or couch, Toyota do not allow that, I have to wait till the warranty is over before I install the hitch. My car is a 2015 Camry, my wife's 98 Corolla have a 1500 lb rating, but not the Yaris. The Camry is tough enough to be used as taxis. I like to see Toyota let their engineers design their cars, not their lawyers.

Good video

Would love to see a video on TRD products. I always see a lot of mixed reviews around air filters such as the TRD air filter and K&N. Since you mentioned air intake. I would like to get your insight and thoughts on these. I own a 2020 Corolla SE and decided to go with the TRD air filter since is made by Toyota!

Great video! Wish there were closed captions for it.

Maintenance: Toyota Care is good for 2 years in maintenance, but if you neglect your engine due to lack of Maintenance (oil changes,etc), that will void your power train warranty. Great video ! 😊

👍 big thumbs up

If you buy a cheap air filter, and it falls apart inside of the air cleaner box, and the parts are sucked into the engine, and damages it, your Power Train Warranty will probably be voided.

Yep! Any after market parts you put in is through the part that you purchase from. And not through the original parts warranty.

1st ! Love your videos AMD !

Hello Amd! 😃 First of all, thank you very much for the quality easy-to-understand and honest content that you and your wife create. ❤️ I'm new to this channel, but with a great Toyota car driving experience. During the one year i drove about 100000km (62000 miles). Living in Europe, but where there are no motorists, I find it quite a mileage. I'm not a taxi driver 😅😂 I've watched almost all of your videos in these few days. I am currently waiting for my new Toyota RAV4. This will be the second Toyota rav4 fifth generation car in 2022. In one of your Oils Videos, you mentioned that it would be advisable to change the oil for a new car if there is a possibility of 7000-10000 miles before the first mandatory maintenance, but in this video you have already changed to the first 1000 miles. Maybe I misunderstood something? If not, what is the reason for doing so? As for me, mileage is quite a big meet, do maintenance every other month without exaggeration! Also Sometimes there is a feeling in the dealership that the filters need to be replaced, I pay for the filters to be replaced, but the feeling that the filters have not been replaced is precisely because there is regular maintenance at them as well. is the idea to start labeling filters with a sticker to see if they are being replaced! Will it be possible to see in the dealer's center that I have opened the hatches on an on-board computer, for example, or would no one be able to tell if the hatch where the filter (cabin, engine) is standing has been opened ? very much looking forward to your reply My family currently has 2 toyota cars and am expecting a third 2019 toyota avensis with 330,000km and 2021 Toyota rav4 received in May and already 85000km All purchased new at an official dealer and overall I can say toyota is a super car I got a very long comment, but thanks again from Latvia! ❤️🇱🇻

Your videos are awesome - I have a 2017 Highlander and the spark plug video you made was a life saver for me. I’m about to change out the rear brakes and rotors - any chance you can do a highlander brake job video?

Never had bad experiences with Toyota parts or price. I even get my wiper blades from dealership

This is some awesome information thank you. I was wondering if you could tell me if a catback exhaust will void my warranty ?

Toyota mechanic at a dealership warned me, Toyota does oil tests, first thing they do when you go in for a warranty repair, you can't even change oil viscosity, any reason to void warranty will be used

I even buy the life time oil change at the dealer. 1. If something goes wrong they have all the records and it is on them. Like over filling the crank case one time. I made them take responsibility. I now check the oil level before I leave. 2. I keep my Toyota’s so long they loose money on me.

I got a 14' tacoma with approximately 73500 miles and I recently had a fuel pump quit, pump cost $836, with labor over $1200. The manager at the shop said in 28 years he's never seen that happen. 6 months ago also had AC lost freon leaked out. In total $2000 in approx. 5 months

Funny. I was going to ask if you wanted to use my 4runner in any of your videos. I guess I'm late to the party🤣

My favorite warranty story is a rock cracked my windshield. The insurance company sent Safeway Glass to replace the windshield. I paid the $100 comprehensive deductible. Two days later the new windshield started cracking at a corner. Safeway glass came back said they could see another surface rock chip in the crack, and wanted to replace the windshield. Bill the insurance company, and collect another $100 deductible. The car died 80,000 miles later with that crack still in the windshield. (it did get bigger).

Very good information, probably not absolutely relevant to Australia. 👍👍👍👍👍🇦🇺

Think you could do a video on how the awd system works on the Camry? Do you think it’s worth the loss in mpg?

Much appreciated, the time and effort that goes into helping us all . Especially with the tire shortage right now would buying all new tires including TPMS at name brand tire dealerships hurt your warranty at all . Seems crazy if it would . One never knows

Great video, thank you. And thank you for all your videos, they were a valuable source of information for me when I bought my Toyota. I would like to ask you a question (albeit non-related to this video but I did not find this information) - I would like to ask the dealership to change the CVT oil also on the first maintenance interval (my car is 8000 km. now, it will be probably 12 000 then). What is your advice, do it or wait for the proper Toyota recommended time for the oil change?

Maybe you could do a video on a maintenance routine for cars that go to the track? Like if you took advantage of the 1 year NASA membership that came with the Supra or GR 86.

What advice / best practice do you have for keeping maintenance records?

Can you make a video about how to properly wash your hybrid/plug in hybrid. Can you was the engine bay with the spray wand? Will this harm a hybrid?

Hi, I really like watching your videos, great content 👌. I was just curious about which car do you use for your personal use?

As a Toyota technician what is your take if a customer did all the routine maintenance themselves (w records and receipts). Fluid changes, brake changes, etc. Would that be enough to cover the standard warranty? I have seen good techs but I've also seen questionable ones, so I prefer to do the fluids/brakes myself.

AMD. as usual a terrific fact filled and practical video. We just purchased a 10 year 100,000k miles Toyota Factory Extra Care platinum Zero Deductible Warranty on our 2021 Highlander. My wife LOVES the car and wants to keep it forever. I just wanted to get your thoughts on this. In your opinion, was it a good decision? Are there any pros and cons ? Your thoughts and judgement are great appreciated!!!

Hello 👋 Sir. Are you going to upload a video about how to change transmission fluid for transmission with dip stick., As you said couple of weeks ago. Thanks for great videos.

Ty for the kind and informative video. I recently purchased an extended warranty and have been concerned about them actually covering repairs if needed. But this video made me think about the fact that they too have to be very guarded when dealing with the public. Do you believe that if I'm showing signs of diligence by maintains records and only using the warranty when absolutely necessary that I should have any problem with being confident that my policy will in fact protect me in the case of bug repairs needing done? Ty for the blessing st the end there too! ☺️ The Gospel of John, sooner than later, friends.❤️

I've always been forward and honest. Toyota and Ford have never helped me . Nissan and Kia have helped me. I know Toyota, in general, makes good vehicles, but I am more inclined to buy a Kia or Nissan as my next vehicle.

Hi AMD, does aftermarket alarm void Toyota warranty? Buying a hybrid car soon and wanted to secure my car from theft and cat theft

I use my Highlander V6 to tow my travel trailer. How often should I do oil changes and transmission fluid changes? Thank you.

Another great video AMD! A question. If you take a 4 runner to a dealer for a windshield replacement, will the dealer technicians do the work, or they sub that job to windshield vendors. When you call the insurance company, they usually send someone (windshield company) but can you request a dealer to do the job? Thanks.

Great video. I am a recently retired professional medium/heavy truck mechanic and enjoy your videos and shop videos. What is your opinion on underbody rust proofing products such as wool wax, fluid film, etc with regard to warranty issues? I have ordered my first Toyota pickup. I do all of my own maintenance (I’m very fussy about maintaining my equipment) I also live in the “rust belt” and keep my vehicles a long time. My vehicle powertrains last a long time while the frame and subframes get eaten by rust.

I use factory filters ( air, oil and cabin) they are not that much more. And I've had my oil tested. Sometimes they can tell if it's dealer OEM oil. Factory oil has Trace elements in it that the aftermarket doesn't use

Great video sir! Big fan of this channel. Quick question. I have a 21 Highlander and a 19 Avalon that has the plastic oil filter housing. I'm not a huge fan of this. I have a 2007 Avalon with the aluminum housing. All 3 engines use the same oil filter. It's there any harm in replacing the plastic oil filter housings with aluminum ones?

Hello AMD, I have a question about my 2016 Prius. Some of the clear coat that is on the black parts near the rear windows has come off. I purchased a 10 year Toyota Platinum warranty. Would this be covered?

Sir, catastrophic engine failures should be under the powertrain or bumper to bumper warranty right? I have the famous 2022 GR86. 😂

Hi AMD, great video! Just bought brand new 22 sienna hybrid AWD, owners manual break in period for 500 miles. My question is should I oil change after the break in period? My other question is should I do my own oil change or just keep going in for the two year maintenance free oil change. Your other video mentions that dealership used cheap engine oil. I want to used synthetic oil for oil changes myself.

You mentioned that DIY repairs would be acceptable under warranty. I'm assuming fluid and filter changes would be in this category? However, would I have to have proof that I (for example) changed my oil and filter with proper components at the correct intervals in case I started having engine problems while still under warranty. If so, how could that be done since I would not have a receipt like that from a dealer's shop showing that the service had been done properly and on time?

I would want to know if a video will be made of a aftermarket sound system possible voids in a hybrid venza

Hi I was wondering what you think is better choice 2008 Yaris 56k miles or 2014 Yaris 130k miles they both around same price