Yeah - learn.microsoft.com/en-us/powershell/scripting/install/installing-powershell-on-macos?view=powershell-7.3 Using the direct download is probably the easiest installation method.
Did you install powershell using the direct download package? The script itself might need to be modified in order to run within the mac version of Powershell. I would need to look at it. Alternatively you could install windows on your Mac via boot camp then delete it if you would never use it again. UPDATE: 1)install powershell for mac 2) after you installed the powershell pkg run “pwsh” command (without quotes) in terminal to start powershell. 3) copy the entire contents of the script file (likely easiest to click the copy button on the pastebin website instead of downloading the contents to a text file) 4) paste the script contents into terminal where you executed the “pwsh” command. 5) press return The script should then run on macOS
It’s only a matter of whether or not you connect to your T-Mobile 5G Home internet’s Gateway via WiFi or you plug an Ethernet cable into the back of the gateway and connect the other end to your computer before running the powershell script. If you connect to your old internet service it will not work. You must be connected to your T-Mobile 5G Home Internet service.
Just got the T-mobile gateway, tried running an Orbi mesh, and a Deco mesh. Both caught heck. Never thought about turning off the wifi from the T-mobile Gateway. Trying this tomorrow. Ty for the tutorial.
Thank you! After hitting my head on a brick wall trying to get this done yesterday and today I finally got the clue I needed for success from your video. When I set up the T-Mobile Wifi app initially I used the password on the back of the modem with spaces, not periods. Since Nate always replaces the default password for his videos I didn't realize I needed to use periods instead of spaces to get this to work but your video was the key! Keep up the good work (oh, and I'm using a Mac so there's proof that this isn't a Windows only job).
I’m glad you got it figured out! I guess Microsoft does have a powershell package for macOS. I’ve never really considered testing it. Thanks for reporting that it works!
@@helphq Yes, there is PowerShell for Mac. In all of my efforts I did go ahead and install it but ultimately I just used the curl commands in the Mac Terminal, not the script.
Hey man great video, I’ve got a few questions about using a router as apposed to just using the modem. What are the advantages to using a router with this? The main reason I’ve thought about adding a router is because my Samsung smart TV disconnects after sometime from my TMobile home internet and is shotty trying to get it reconnected and I have to reboot both the network settings on my TV and power cycle my modem. The TV says it’s unable to connect due to failure of automatic IP couldn’t be found. Also, will this effect my gaming in any way? This is my only source of internet where I live and it works pretty well for gaming and I don’t want to spend the money on a router if it’ll negatively effect my ability to game with it. I appreciate your time in making this video to help others man and hope you have a great day!
Hello so most people add a router and suck up having a double NAT to gain features that the T-Mobile gateway does not provide. This could be anything from parental controls to changing your IP addresses from the standard T-Mobile 192.168.12.xxx to something else or assigning a static IP. Having a double NAT will more than likely impact your gaming experience because your NAT type will be strict… moderate if you’re lucky. The other reason people add a router is to extend their Wi-Fi coverage. You can place the router in bridge mode to keep all of the actual routing of data and assigning IP addresses with the T-Mobile gateway but allows you to use the routers Wi-Fi capabilities. Using bridge mode does not incur a double NAT because the router is now operating as a Wi-Fi extender rather than a router. If you have the KVD-21 gateway the issue might be the gateway itself. I had a horrible experience with this gateway with constant cutouts resulting in rebooting the gateway as the only solution. Is your tv the only device that has this problem or when the tv disconnects do you have other devices that still work on Wi-Fi? You should isolate the problem to the tv or the gateway before purchasing anything. In either case adding a router probably isn’t going to help you.
What is the fastest speed you can get with the Arcadyan KVD21 router. What do they cap the speed to. How much of a speed difference between stock and added router? Thanks!
The kvd21 has two gigabit RJ-45 ports. So if you’re using Ethernet you can in theory get up to 1 Gb/s. It also has WiFi 6 which in theory supports 9.6 Gb/s but that’s for devices within the network not for using the internet. You’ll also never see that speed for many reasons regardless of the application. T-Mobile does not list the specific WiFi 6 spec on their website for this gateway so I have no idea what kinds of speeds you’d get. It simply says WiFi 6 which could mean a lot of things. I also can’t answer the question about the speed difference between routers because you didn’t give a router to compare it to. In theory if you buy one that’s newer it will be faster. I use a WiFi 6e router and it’s much faster than the T-Mobile gateway.
Great! This works! Thank you, the web interface of my gateway is pretty lame, and it doesn't let you do any adjustments, but I could turn the wifi radios off with the script.
Ok, I have the stupid question. I have a Tmobile Gateway, but the supid question is: why do I want to do this(add a separate router) - is the wifi signal stronger; can I add more devices with a different router????? Please respond - as I am very interested.
Well you don't NEED to do it if the stock gateway is working fine for you. I did this specifically to add a mesh system with a higher (new) WiFi spec so that I had better coverage in my house as well as faster speeds. You definitely don't have to do it though. Plus for my situation specifically the gateway from T-Mobile got the best service in an upstairs bedroom window which meant anyone downstairs or in our finished basement had horrible WiFi signal.... which is why I added the mesh system.
The T-Mobile Arcadyan KVD21 receiver has two ethernet out ports.--This is great. My wireless router, where most of the devices connected, is connected to the First port. My desktop is connected to the second ethernet port on the receiver. This desktop now can’t access anything from the wireless router network. Do you know how to get them both to be on the same network? Or how I can access the wireless router’s network from my desktop while still connecting to the receiver’s second port? Can you make a video on this if it's even possible?
You can’t do what you’re wanting to do because it is essentially two separate networks unless the router you have connected to the T-Mobile gateway is in bridge mode. You need to move the Ethernet connection from the T-Mobile gateway to the Ethernet connection on the wireless router. It will then be able to see everything on that network.
All of the T-Mobile gateways are Wi-Fi 6. So I personally wouldn’t recommend getting less than that. You’ll often find good deals on Wi-Fi 5 devices but you’re basically replacing the gateway Wi-Fi with something worse so I wouldn’t do that. Most people with T-Mobile internet look for a gateway that supports changing the MTU (maximum transmission unit) because T-Mobile uses a non standard one since the internet connection is utilizing a cell phone tower. I personally have used routers that allow you to change the MTU and routers that don’t. I don’t think the change is significant enough of a boost in performance to warrant needing it. If you intend to put the device in bridge mode (recommended) then you don’t need to worry about whether or not the router supports this feature. I went through 4 different routers before settling on eero and I haven’t had any issues with it at all. I do run it in bridge mode though and it does not support changing the MTU. If you want that feature you will need to do some research to figure out if the router firmware supports changing the MTU with whatever one you pick because they’re all different. Asus and netgear typically allow you to change this within the firmware. Tp link is hit or miss - some do and some don’t. Supposedly if it doesn’t they can remote in and change it for you. I don’t know how much I trust that but more power to you if you let them. I’d personally stay away from any dynalink product or any orbi product. Hope that helps!
Does turning off the gateway wifi make the T-Mobile app inoperable? I'm assuming it does unless you directly ethernet connect into the gateway with an android device that has the T-Mobile app.
I have my router in bridge mode so the gateway is still managing all the devices connected. My app still works. If you do not use bridge mode then it won’t be able to see the gateway thus the app won’t work.
One question If I disable the inter and add my T-P Link router would it make my internet faster,because of my router or Will stay the same Speed thanks in advance I do have this Tp-link AX11000 and want to add it to my New T-Mobile internet
It’s not going to make your internet connection to your modem faster. It may improve your Wi-Fi speed if the router has a higher Wi-Fi speed rating or more powerful antennas. When you see AX1800, AX3000 or in your case AX11000 these numbers refer to the maximum bandwidth, in megabits per second, that the routers are capable of, on all bands simultaneously (including 2.4Ghz and 5Ghz bands). So an AX1800 router, should in theory be capable of transmitting and/or receiving up to 1800Mbps. These numbers can be misleading. Because devices can only connect to a single band at a time. This means the quoted speeds won't reflect the actual speeds you'll get in reality. For instance, an AX1800 router might only have a maximum bandwidth of 300Mbps or thereabouts on the 2.4Ghz band. All that to say is it depends. T-Mobile doesn’t have a Wi-Fi 6 speed rating associated with the KVD21 Gateway. It’s definitely worth a shot.
@@helphq yes I will give it a shot.I have nothing loose 😆 I am getting between 100 and 170Mbps without the router connected,but during peaks hours under 100 Mbps
I would try doing a speed test over Ethernet. That way you have something to gauge the difference in speeds with. So if your Ethernet speed test is 200Mbps and your current Wi-Fi speed test is 150Mbps ish.. with the modem you’ll be able to see if there is even room for improvement using the new router.
@@helphq that make sense 👏 also that means all thise videos here on RU-vid showing some insane speed are fake except your I found really informative Well thanks for your info
You should get the config file if it worked. I would double check the password you used and make sure you’re using the admin password not the Wi-Fi one. If you change it during setup then you’d use whatever you changed it too.
Believe it or Not I was looking for this info Other guys here they do this disable internet on the OLD Cylinder from T-Mobile and Not this New old.I Ask them ,but never hear from them.now I see this New info how to do it on this New T-MOBILE internet
I haven’t done it yet because I haven’t ordered the router yet but I plan to do it I hope it goes well I just wanted to ask it would be the same process to turn on the wifi of the modem again or it would be another process I ask in case later I don’t want to use the router but remove it but turn on the modem again I just ask if
Yes you can turn the WiFi back on by simply re-running the script and selecting options 2 and 4. Alternatively you can also press and hold the reset button on the back of the gateway and it will restore it to factory defaults.
If I understand you correctly - No. The router needs to be connected to the gateway with an Ethernet cable. You could use a mesh system and only one router would need to be connected to the gateway with Ethernet and the rest of the units would be wireless.
Hey thx HelpHQ , I too have the KVD21 and did as you instructed on the video. But the policy prompt nor the config file to verify appeared. Any suggestion?
Did you confirm you’re using the correct password? It needs to be the admin password not your Wi-Fi password. If you changed the password during setup it will be that and not what’s on the sticker on the back of the gateway. Also I recommend using an Ethernet cable instead of Wi-Fi. I hope that helps.
Waiting for delivery of the T-Mobile 5G Home Internet device, but I'm assuming that my currenting installed and configured Netgear Orbi (running off my cable company internet modem) just needs to be plugged into the T-Mobile device once WiFi is turned off on it, and I should have my same SSID's available and running.
Yep. You could also put the netgear in bridge mode to mitigate having a double NAT. If you don’t want to do that I would change the MTU in the netgear router to match tmobiles MTU of 1420. Standard is 1500.
Whatever router you end up using you will need to put in bridge mode. Some routers like TP Link call it access point mode. This will allow you to use the router for Wi-Fi coverage but the T-Mobile gateway will maintain both DHCP and NAT. Since the router is essentially a pass through it will eliminate a double NAT. If you choose not to use bridge mode because you do lose some functionality of your routers settings the internet will still work, but if you play games your NAT will more than likely be strict because of the double NAT. Hope that helps.
There doesn't seem to be any way for me to get into my TMobile Gateway. It won't connect, it times out. If I disable my firewall I get just the standard web site where it just shows what kind of signal with no adjustments of any kind. Where am I going wrong? Thanks in advance.
Overall no. The speed your gateway has based on the signal it is receiving will not change. It could help your speeds in terms of Wi-Fi coverage. If with the T-Mobile gateway you’re too far away or based on the location in your home the coverage isn’t good a Wi-Fi mesh system could increase your speeds but it won’t make it faster than whatever you get if you were standing next to the gateway. Does that make sense?
The back of the gateway already has Ethernet so you can plug an Ethernet cable from your computer directly into the port of the gateway. Likewise if they are sending you a power line adapter you will run Ethernet from the gateway to the adapter and plug it into the wall. Then on the other one you would plug it in where you need an Ethernet jack (assuming it’s a different room) and run an Ethernet cable from the plug in that room to your PC.
Hi Ron, There is a pinned comment on this video that has the macOS steps. Alternatively you can watch the macOS portion of this video: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-sDTHafGyhjc.html But you need to make sure that you go to the correct website for the script depending on which T-Mobile Home Internet Gateway you have. This video is for the Arcadyan KVD-21 and the other video is for the Sagemcom FAST 5688W. So long as you have the correct script the process is very similar.
What if I am trying to not turn off Wi-Fi on the modem but run an Ethernet to another room and connect a router and have Wi-Fi on both sides is that possible
Yeah it’s possible, but I think you’d be better off turning the Wi-Fi off and connecting the gateway to a mesh system like an eero or something similar. This will keep all the devices in your house on the same SSID (Wi-Fi Name) and it will keep the gateway and the router from fighting each other for spectrum because they will be basically bleeding over one another.
I am having trouble with the config file not showing up, i made sure its a kvd21 and im using the admin password. I was able to reset the gateway using option 3 so i know im not mistyping the password an advice?
Not sure whats happeneing but after I select Run with Powershell, I was able to select 1 to turn off the wifi and enter the modem password but I'm not getting the config file any suggestions?
Unfortunately the way the script was created it will allow you to walk through the entire process and appear as if it worked even if it didn’t. I would make sure you have powershell running as an administrator and you are using the admin password not the WiFi password from the back of the gateway. If you still don’t get it I would try to use the HINT control app. I have a few videos on it. It does the same thing but it’s more user friendly and provides the same results.
I have the same Gateway but I don't get the first screen (looks like DOS), I went ahead and enter 1 to turn off WIFI but I don't think it works since I don't get the config file either. Any idea why?
Typically it’s because the wrong password was used OR it was misspelled when entering it in. Make sure you’re using the Admin password and not the Wi-Fi password.
There could be a few variables here. 1) your router isn’t Wi-Fi 6 whereas the gateway from T-Mobile is, if it’s the same device and the speed is being cut in half then you need to place the router in bridge mode or access point mode you’re probably incurring a double NAT.
I have followed all procedures and my wifi will not be disabled. it goes through the same process as the video but my wifi is still on and I never got the third down load file that you do in the video
Hello, Please make sure you have the arcadyan KVD21 and not the Sagemcom FAST 5688w they look similar. Verify you are using an Ethernet cable connected directly to the gateway and you are inputting the administrator password and not the Wi-Fi password. If you use the wrong password it will still allow you to run the script it just won’t turn off the Wi-Fi or provide the config file. Likewise if you changed the administrator password at setup and it’s not working try resetting the gateway to factory defaults and try again.
I have been unsuccessful in getting the NAT type to be anything better than moderate. I haven’t tried using a VPN but I would think that would induce additional lag and the ping is already high enough. Lol
You don’t “have too” but if you’re adding a router that has WiFi built in odds are it’s better and you don’t want to run two separate wireless networks in your home. The signals would be bleeding over one another.
I don't see a Config file. When I check the Powershell after turning off wi-fi and then q to quit, the scope of my execution policy is Undefined in machine policy, User policy, Process, and CurrentUser. ONLY the LocalMachine says RemoteSigned. What do I do? Where should the folder have been downloaded? I did get the Options menu in the Administrator Powershell and I ran it as administrator. But when I finished I did not receive a Config file. Notepad returned this: $ErrorActionPreference = 'SilentlyContinue' $global:configfile = Resolve-Path -Path ".\config.txt" | select -ExpandProperty Path function token { PLEASE HELP 😣 😣 HELP
Are you trying to do this on a windows PC? If so or you have an android device try using the HINT control app instead. Since the app has been released I’m unsure if this patch is still being updated as new firmware’s are released. I will go back and test but in the meantime HINT control app is your best bet. I have a few videos on it that walks you through the process.
1)Open powershell by searching for the application (not right clicking on the script) 2) open the text document and select all the code (Ctrl A) then copy it (Ctrl C) 3) go back to the powershell window and paste the code (Ctrl V). Press Enter The only difference between doing it this way is where the config file is saved. If you run the script the config file is saved in the same folder as the script. If you do the copy and paste method your config file is saved in your user folder (C:\Users\whatever your user name is Hope that helps
Hi all, any chance you can comment about setting up the T-Mobile Arcadyan KVD21 with a Google Nest Mesh Wifi System. I currently have two Google mesh networks on my property, Main House and WorkShop. I'm seeking advice on how to best set up the new T-Mobile Gateway with these two network routers. I have a hard line Cat5e running from the Main House to the Workshop. I'm hoping to set up one network to serve the entire property. Any advice would be great!
Hi Shayne! I have not yet had a chance to use a nest WiFi mesh system. Can you add them all together to a single network? Are they all the same units.. model, speed, WiFi Technology 802.11AC or AX ..etc? With eero I can add as many units to the mesh as I want. If you have this capability then I would turn off the WiFi on the KVD21 and setup all the mesh systems on the same network at your "Main House" if this is where the modem will be then I would move however many units to the Workshop that you need but use the cat 5e cable from the main house as the backhaul to one of the mesh devices to provide better service to the Workshop. So it would look like this: Modem > Ethernet > Nest unit Nest units in Main house > Wifi backhaul (unless you have ethernet available) to connect to other Nest units in Main House Cat 5e cable from main house > Connected to Nest unit in Main House (preferably the one connected to the KVD21 modem) on one end > On the other end connect to one Nest unit in the Workshop. From here you can connect the rest of them in the workshop via ethernet to one another or just use WiFi backhaul If they are like eero you can set them all up via WiFi in the Main House first then move them where you need too and if you opt to connect them with an ethernet cable that will override the WiFi backhaul. Let me know if this makes sense or is clear as mud. Hope this helps!
You shoukd do a TP-link AX11000 router to a t mobil gateway i just bought a new router yesterday tryna hook it up to my gateway and it gives me double nat
@@helphq it’s not allowing me to open the file … for the windows power shell in power shell there is a new update release idk if that has anything to do with it but I’m tryna update then try again other then that idk how else to open this file lol
Open the text document and press Ctrl A to select all the text. Then press Ctrl C to copy it. Open powershell normally without right clicking the file… as in go to your applications and run it like any other app. Then paste the text you copied into powershell and it should run. Just know that the config file will now be in your c:\windows\users\whatever your user name is folder and not in the folder with the script.
I would verify you have the Arcadyan kvd-21 gateway as the Sagemcom fast 5688 gateway looks similar. I would also verify you typed in the admin password and not the Wi-Fi password from the back of the gateway. If you changed the admin password you would need to use whatever you changed it too. Last but not least you could check and see if the config file populated in C:\Users\ whatever user name you are logged into (click that folder) Config.txt might have populated in this folder. If this makes no sense view this video at 7:29 mark. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-sDTHafGyhjc.html
@@helphq Thanks for quick reply...it may be the password, i'll give it another try. To confirm, you think it is better to do router (i have eero) than the wifi in the box. I do have kvd-21. THANK YOU
If you have an eero 6 or above then I would say it is going to provide you better coverage in your house over the gateways Wi-Fi. I use an eero system and haven’t had any issues. You will need to put the eero into bridge mode in order to avoid a double NAT. If the password is mistyped the script will still allow you to proceed you just wont get the config file.
@@helphq I have two networks, Verizon for my house and T Mobile for my office (in same house). I use eero for Verizon and it works great relatively speaking, I get an average 25-35 mps download (highs 50) and 5-7mps upload. T Mobile can get 80-100 some days/times but it too has it’s lows. I am not necessarily seeking broader coverage but a reliable distribution of the signal? I have not heard before about turning eero into bridge mode? I don’t think I did that for Verizon, just turned off Wi-Fi… can you direct me to where I might find good instructions for turning on bridge mode? I’ll google too. THANK YOU!
I’d be more concerned with having two separate Wi-Fi networks conflicting with one another if they’re both in the same house. Bridge mode keeps all of the network devices connected to your network to be handled by the gateway instead of the router, but it allows you to use the Wi-Fi capabilities of your mesh system. T-Mobile uses an uncommon maximum transmission unit (MTU) and bridge mode also ensures that the MTU size stays correct because the eero mesh system does not have the capability to change it within the router settings. On top of all of this your adding an extra Network Address Translation (NAT) because the gateway already does this and the router does this too. In simple terms NAT is how packets of data get to where they need to go. When we have two layers of Network Address Translation - one from the gateway and one from the router it’s called a double NAT. Browsing the web will still work perfectly fine in most cases but it can cause strain when trying to conduct a web conference, play games online, or do anything that requires specific ports to be used. All of these functions will probably still work but they could be laggy or have a higher ping. If everything is working properly for you then you don’t necessarily need to put the eero in bridge mode. If you want too in the eero app you click settings > network settings > dhcp and NAT type > change from automatic to bridge. Note if you change it to bridge mode all of your ip addresses will change to the standard T-Mobile 192.168.12.xxx because the gateway will revert to handling your DHCP which is how it addresses are assigned to devices. This means that if you have network attached storage or a Wi-Fi printer or anything of the sort you will need to most likely re-set them up in order for your computers to see them. I hope this helps!
Hey I added a second router an I only getting like 30 Mbps on it. I normally get like 200 on the t mobile router. Is there a way to fix this or do I got to buy a different router?
The T-Mobile modem/gateway is Wi-Fi 6 with 4x4 MIMO. If the router you’re using is older then you would need to get an equivalent router to that of the modem or a newer one (Wi-Fi 6e). The only other thing is if you didn’t turn off the Wi-Fi on the modem then the router and modem might be interfering with one another causing you to get bad speeds.
@@helphq I read in an article that you have to place the router at least 3 fts away from the t-mobile gateway or you will get interference and it will slow your speed down.
I’m not sure that’s true unless you’re trying to use the Wi-Fi on both at the same time. Which you don’t want to do. Cellular signals the gateway receives shouldn’t internet with Wi-Fi signals though.
You technically can but they are going to be fighting each other. You could in theory try to setup your router on different channels than what your gateway is broadcasting on and hope there’s no interference but I personally wouldn’t do that. Depending on how you have your router setup (bridge mode or not) you’d also be assigning devices to two separate LANs with separate IP addresses. The gateway uses 192.168.12.xx and your router will most likely use something different. Meaning if you want to talk to a device connected to the gateway from a device connected to the router it won’t “just work” because they can’t see each other.
No, disabling the WiFi doesn’t have anything to do with a double NAT. You want to disable the WiFi so that the third party router and the gateway are not fighting for bandwidth within the same channel or bleeding over one another.
You could probably download the HINT control app for Android on your chrome book and try it that way. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-s8O8mGugYKA.htmlsi=loZht4oCo6qDWBQ6
You are most likely not using the correct password. You must use the admin password and not the Wi-Fi password. If you changed the admin password at any time then you need to use that one. I’d also make sure you have the Arcadyan KVD21 router because this will only work on that specific gateway. The Sagemcom gateway looks very similar.
@@helphq yes using the correct password I even reset it so it can be the one on the back, it is for sure Kvd 21, rebooting the gateway from the powershell works but not turning off wifi
My router keeps saying not connected to internet and asks me all these setup questions like login info, Pptp, PPPoe etc. I have no clue how to set up the internet to my router, and yes it's plugged in to the ethernet.
@@helphq it's a Netgear Nighthawk. I ended up getting it by running the setup wizard and it automatically searched for all the settings for me. Now once I find the MTU settings it will be perfect but as of now we can finally game on two systems at the same time which was the issue so I'm happy! Thanks so much for your video! Really helped!
Do you have two files? One being a text file and one the .ps1 (powershell) file? When you right click on the file and select run with powershell what happens?
Try opening command prompt as an administrator (right click it and select open/run as administrator) Type: sfc /scannow Press enter or return to execute the command Let that run and see if it finds / fixes any registry problems. Once it’s done restart your PC and try running the powershell file again.
Open Powershell (not by using the file) (type it in the search in Windows 11) Type: Set-ExecutionPolicy RemoteSigned Press Enter/Return Now try to rerun the file ps1 file
Why should I disconnect the Arcadyan Wifi when I connect an external router? I have both connected now and all is fine. Would it be faster with only the external router? I don't really need the other feature.
If you are running Wi-Fi on both devices they will be fighting each other. Even if they are broadcasting on separate channels. This also adds a layer of complexity where the router and the modem/gateway are both assigning IP addresses to your devices from a different address string.
Hi how you been doing with boths connection so far.I do the T-Mobile gateway and router connected,but don't see any difference in speed ,also I disable the wifi on the gateway with the help of HelpHQ But speed did not improve at all using just my Tp-link AX11000 router
Hi Larry! Did you use the admin password and not the Wi-Fi password? If you use the wrong password or mistype it then it will appear to work but won’t. Also if you changed the admin password then you would use that one and not the one on the back of the router. Some people have said this didn’t work (if they changed the admin password) until they restored the admin password to the default one. Double check that and if it’s still not working let me know. Thanks
@@helphq Yes. I used the admin password off the back of the gateway. Never been changed. I know my T Mobile gateway is locked with no way to change anything.
My first suggestion would be to reboot the gateway. Re-Run the script if your Wi-Fi is indeed still showing up on any of your devices. There is a way to manually do this where we alter the config file and then upload to the gateway, but I’d like to save that as a last resort. Can you email me the config.txt file so I can look at it? Helphq@gmx.com
I swear I responded to this already but it seems it’s not posted so apologies for the delay. All you have to do is connect to the T-Mobile home internet gateway’s Wi-Fi connection. Whatever you set it up as when you went through the T-Mobile home internet app and set it up. From there you can download the file and run the powershell script like normal in the video. Just be aware that as you turn off the 2.4Ghz and 5Ghz radios your computer will lose connection to the internet. You would then need to use Ethernet to regain an internet connection or add a third party router.
If you’ve changed your admin password you need to revert it back to default make the changes then you can change it back to what you had it before. If you’ve never changed it then make sure you’ve typed it in correctly and that you’re using the admin password and not the Wi-Fi password on the back of the modem.
Open the TMHI app > select “more” on the bottom right > select “change your gateway password” alternatively you can use the reset button on the back of the modem - this will restore the gateway to factory defaults so you would need to reset up the modem in the TMHI app after doing this.
Difficult to say without seeing what you’re doing. I’d make sure you have the same modem (kvd21) and I’d also make sure you’re using the admin password not the Wi-Fi password from the back of the modem. This is all provided you successfully changed the file to a powershell file per the video
You will only see the config file after you have successfully changed the settings (like turned off the Wi-Fi). It will be saved in the same location as the powershell file you run. If you don't see the config file then I would verify that you actually turned the Wi-Fi off by using one of your devices to look for the Gateway's SSID.
@@helphq I did disable WiFi on the powershell file and took me back to menue option,where I press q to quit,but I don't see that config file only those 2 files I am connected to network through ethernet cable.I still see network SSID NAME there from T-Mobile wifi
The powershell script will take you back to the main menu even if it didn’t work. This method is only for the Arcadyn kvd21. There is another gateway that looks almost identical. I would verify your model. If it matches then I would check the following things: The PC is connected to your modem not an external router via Ethernet. Then verify Wi-Fi is turned off on the PC and that it can access the internet via Ethernet. Make sure you are typing in the admin password from the back of the router not the Wi-Fi password. It sounds like it didn’t work. You can test your connectivity to the modem/gateway by selecting option 4 to download the config file to see if it works. (It will do this automatically if it was successful at turning the Wi-Fi off)
@@helphq Thanks for your information and Well explaining the steps to follow and YES I was entering the WIFI password and not the gateway password.My MODEL IS KVD21 AND NOW I see 3 files and not only 2 as before.You been really helpful and very fast responding back not like others that takes days or they never answer back Thanks a lot
