I've bought a few vintage watches now. Asking for a lume shot if relevant can help tell if a watch is original, relumed, and/or repainted. Good to see the SuperOcean on the wrist. Of your collection, which watch gets the least wrist time? Or second least if its your Swatch
Like any good experience, relationship matters and history! It also starts with trust, the character of a person and their passion! Weather you are purchasing a watch or solidifying a services deal that has to be a part of the consideration always!
And here speaks the One that ripped me off on a not working Omega..then Ignored all my emails on that issue. Now I have to extra pay over 2 grand to have it fixed at Omega, for the fix can not be done by any regular average watchmaker.. What a hypocrisy!
Hello! Could you shoot us an email at info@theoandharris.com With your order number?? If your watch is under warranty, we’d be happy to fix for free! And either way, If a Watchmkaer is charging that sort of money for a service, you’re being ripped off and I’d hate that to happen to you!
The watch is now long post warranty, Mr.Chris. I have contacted you several times when I have noticed the watch malfunctioning afew months after purchasing it from you, but no answer from your side, until I contacted you as a potential buyer for another watch, then immediately you answered putting the blame on your staff, and that you never ignore a client, which was exactly what you did shortly afterwards. And now more than a year has passed since our last contact. The watch was sent to two different watch makers both advised me to send it to Omega which has no representatives in the country I live, I had to fly it to another country with Omega boutiques, so they sent it to Omega Geneva, where it was diagnosed and estimated for over 2 grands. Now I have no choice but accepting that estimation, if I want the watch working as it should, or to turn it down and request my not working watch back until I save for that costly yet proper repair. What do you think about that Mr.Chris?
Due to all that what happened. I have lost trust not only in your company, the thing that should matter for you, but generally in vintage watches. And I am not recommending buying any vintage crap, especially from T&H. Prior to that I have purchased a couple of vintage watches from Ebay, and they are perfectly working watches for better prices. Btw, I am not a flipper nor a watch dealer, so any loss in my purchases is taken on my own wallet, not on any third party.
addisson333 again, please send us an email with your order number! If for some reason your emails went unanswered and your problems came about within the warranty period, we’d be happy to still honor the warranty!
Great explanation! As I’ve mentioned previously, I’m still in the market for a Rolex Explorer, Ref. 114270. The reason? About two years ago, I bought one from a local respected jeweler who sells pre-owned and vintage watches. However, I did exactly what you just stated I shouldn’t have done...........I returned it one day after buying it because it did not have box & papers. I just couldn’t let go of the notion that the watch possibly wasn’t worth what I paid, based on the lack of B&P. Your reasons seem more than reasonable and I’ll take that into account when I eventually locate another 114270.
Just got my 1950s Jaegeur leCoultre 481mvt 18ct Gold Automatic with power reserve, serviced at JLC head office in Switzerland it needed a new stem, new crystal , full stripped service, new JLC strap NOS, all parts, regulated and slight polish of case and hands. It took 11 month's I can't fault the service, collected by them with a courier contact at all times via email, assesed by their master watch maker. Cost was £1400 , the watch was delivered by courier back to me, if you Love the vintage watches look after them, if it needs major work get it done by the company if they are willing to take it on Jaegeur LeCoultre are head and shoulders above other watch makers. The service cost twice as much as I paid for it privately, but its well worth it.
Funny that you Talk about warranty and RETURNS. As a Dealer who keeps 10% and only refunds 90% to a Customer for returns its pretty pathetic to Talk about that.
Lolly I understand return the watch in the same condition as you received it, but three days seems too short of a time frame. At least 7 days seems more reasonable.
This is a nice video with a good topic to talk about. I have been working in a few premium shops over the year. Some with exclusive hifi, some with designer furniture and a bike shop with some of the best bikes in the world. And i have learned that no matter what the products are you sort have to look for the same things all the time. It is almost always the person standing in fromt of you with the product you have to trust most of all.
I want to buy a vintage rolex which i find very nice and at the great price, from a Reputable seller too. But the problem is that I have no idea where to send it to for authenticity. I dont think rolex retailers able to check it? Im not sure tbh. This can be considered an antique rolex
Even with a new watch from an AD, had an Authorised Repairer not repair an obvious fault and now had to send it to the Swiss. Not sure what I can do as now out of pocket 2 shipping, and as yet don't have a fixed watch.
Christian great job on the tips. I appreciate that so very much. You are very smart when it comes to your watches such as Rolex Watches and petite Philip and the rest of them. My favorite out of all the watches that you speak of are the Rolex Watches they are the most impressive watches that I have ever seen in my life really. When I do have the funds I will personally purchase a Rolex Watch myself it will be a presidential Rolex Watch with diamonds. Meaning with Rolex diamonds that is what I meant to say.
Buying a watch with box and papers as proof of originality is like buying a vintage car with the original window sticker expecting period correct repairs and parts used throughout its entire life.
Great video with very useful content. Thanks. HOWEVER, you are hereby put on notice that I may have to organize a boycott amongst the Watchfam if you don't get Rolly back on camera for more frequent Friday Liquor Run's. Alternatively, talk Rolly into starting his own wine channel, "Chugging with Rolly" or something similar and you could be his regular Friday guest. Consider yourself warned.
@@TheFatclassic I know but can't we at least talk about something interesting that has some value? This stuff is so trite and obvious. Check out Tim Mosso or Roman Sharf on You Tube. Both are in the watch biz in a big way but have some intersting insight.
You forgot racism and ignorance when trying to buy Tudor or Rolex watches. The closets Tudor AD to me is 3 hrs away. So I made plans to visit them this Saturday to purchase a Tudor Black Bay 36. I was soured a price of $2000 dollars.....then I was called by another salesmen in the store to only change the price to $3000 dollars and yet again to change the price by the original salesmen. This salesmen that the blue face black bay was cheaper than the Black face which I wanted. Now question of why can't I come get the watch today meaning yesterday. Now they want to know if I'm gainfully employed full time or do I plan on getting the watch on a account.....they want to know wherein work...personally I use to love the Black Bay, yet when I was in the Rolex store i was treated with respect....I'm not even in the Tudor store and I'm criminal.....I'd rather pay more money for respect. I am getting a Rolex