How To Create A Customer Journey Map: Using A Proven Template 

In this video I show you how to create a customer journey map, and how to use and benefit from it. Use the link below to download my customer journey mapping template from the software Miro. The template is for a landscaping home improvement business but can be used for any kind of business. Use this customer journey mapping tutorial to improve your customer experience and drive more sales.
Template Download Link: miro.com/app/dashboard/?mirov...
Our Website: www.upperhandmarketing.co.uk/
Timestamps:
0:00 Intro
0:59 Overview
1:46 Customer Profile
2:25 First Journey Step
3:10 Feeling Section
3:54 Thought Section
4:50 Metrics Section
5:19 Actions For Optimising Customer Experience Section
5:50 Improvements Section
6:15 Second Journey Step
7:35 Conclusion
8:03 How To Get The Free Template
8:24 Quote
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