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How to Fix a Wash Machine that Won't Spin, Agitate or Drain - You will Learn A Lot 

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How to Fix a Wash Machine that Won't Spin, Agitate or Drain. After watching this, you will learn a lot about washing machine repairs saving you time, money and frustration!
I made a cardinal mistake on this repair... not following my own rule to Diagnose, Diagnose, Diagnose then buy the parts you need so you aren't wasting money throwing parts at your washing machine until you get it fixed.
This wash machine would fill with water and then just buzz. Whether you tried the wash cycle, spin cycle or drain cycle...none of them would work.
Walk with me through checking just about everything on this washing machine (pump, motor, transmission, timer, capacitor, etc.) and how to identify, test and replace each one.
After watching this video I think you will be able to QUICKLY repair your washing machine in no time and you will minimize wasting time and money.
#washingmachine #washingmachinerepair #washmachine
*If this video was a help to you give it a "thumbs up". If you have not already done so, please consider subscribing to this channel.
Disclaimer:
Although I have been following these procedures for many years; I assume no liability for any damage that may occur to any person or property as a result of the information provided in this video. I take necessary precautions (that I am aware of) when working on these projects but that in no way implies or creates any expressed or implied warranty or guarantee of any kind of particular result. Any injury, damage or loss of any kind to anyone or their property or anything related to information in this video is the sole responsibility of the user and not Helping U Online (this video).

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9 окт 2023

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Комментарии : 112   
@tightflight24
@tightflight24 6 месяцев назад
Great video. Especially the honesty between the seller to return the money and when you stated that " I need to get back to him to make it right" In my case, I'm going to check the capacitor first. Thank you for posting this.
@helpinguonline
@helpinguonline 6 месяцев назад
Thanks for watching!
@R.Akerman-oz1tf
@R.Akerman-oz1tf 3 месяца назад
@@helpinguonline(Hum is the give-away). Is there a video on rigging a motor for test? I suspect the Mother Board is intermittent on our washer.
@craigfrancis9578
@craigfrancis9578 27 дней назад
You so real brother by getting back with this guy
@emian722
@emian722 2 месяца назад
This video will save me money😂😂 . My Washing is humming, right now, and I ordered a capacitor without checking the old capacitor . I will follow up if it fixes my washing machine soon.
@helpinguonline
@helpinguonline 2 месяца назад
Wishing you the best and yes let us know how it goes
@averagejoes9218
@averagejoes9218 2 месяца назад
Did it work?
@guygong
@guygong 4 месяца назад
Great video. I had a capacitor blow on a garage door opener. Replaced it and works just fine.
@R.Akerman-oz1tf
@R.Akerman-oz1tf 3 месяца назад
Mine would hum; because it didn't know the words(ha-ha).
@JP-Plisskin
@JP-Plisskin 4 месяца назад
This is one of the best, most educational videos I have watched. The explanation coupled with precise camera shots (picture tells a thousand words) was excellent! Your narration / commentary was very good! You are a great teacher! Thank you for saving me the trouble of replacing (and cost) of a new motor - which was the direction I was headed.
@helpinguonline
@helpinguonline 4 месяца назад
Thank you for your feedback and kind words. Glad I could help!
@COWBOYZNATION
@COWBOYZNATION 3 месяца назад
I agree with "JP"
@808ecobeast7
@808ecobeast7 6 месяцев назад
For those old manual washers, do whatever you can to save them! Those new computerized ones ... water and electronics don't play well together ... don't last long. My old manual Whirlpool out lasted my sister-in-laws 3 to 1. Her circuit boards go out. Even if I had to buy a motor for $300, that's 10 more years of service! ... lol
@COWBOYZNATION
@COWBOYZNATION 3 месяца назад
🎯
@craigfrancis9578
@craigfrancis9578 27 дней назад
For I have this old here it not washing because I try out a next controller unit or timer
@ridgebackpups
@ridgebackpups 17 дней назад
My fried use to fix washers & said the new ones are garbage
@Msleelee9487
@Msleelee9487 5 дней назад
Absolutely I will keep on fixing mine but I buy new parts I priced the new washers no thanks my daughter and aunt has the fancy one they have degrees I don’t 🤣🤣🤣
@280813jb
@280813jb 2 месяца назад
Years ago on my Mom's washer, I had the same problem and it was a small finishing nail wedged in the pump preventing the pump from turning. took pump apart and removed nail and all was good.
@crystaldawn9188
@crystaldawn9188 3 месяца назад
Thank you so much for this video. Just finished replacing the coupler and running the first load since it broke. Runs like a champ now!
@helpinguonline
@helpinguonline 3 месяца назад
Great to hear!
@world2see
@world2see 20 дней назад
Your correct about the capacitor holding a charge, and did the discharge effectively.
@rizalinocanezo4404
@rizalinocanezo4404 6 месяцев назад
Thanks for ur patience I learned from you today.
@helpinguonline
@helpinguonline 6 месяцев назад
Glad to hear that
@thisislilraskal
@thisislilraskal 5 месяцев назад
Thanks heaps for making this video. Sending power and blessings from Melbourne Australia
@helpinguonline
@helpinguonline 5 месяцев назад
Glad it was helpful!…thanks
@KittyCatWalk
@KittyCatWalk 8 месяцев назад
Great video! Capacitor fix is new information on YT. Worked for me. Thanks.
@helpinguonline
@helpinguonline 8 месяцев назад
Glad it helped
@DG-fe4ht
@DG-fe4ht 3 месяца назад
A humming electric motor is always a bad start capacitor. Good job.
@R.Akerman-oz1tf
@R.Akerman-oz1tf 3 месяца назад
We had a reversible "attic fan" the needed the proper twist to vent or suck. Didn't need a cap; it was manual.(true story)
@jerrymaushard3835
@jerrymaushard3835 Месяц назад
Not true cap is good. New used motor still hums. Something else. Driving me nuts
@breakingbadheisenberg9703
@breakingbadheisenberg9703 22 дня назад
​@@jerrymaushard3835have you found the problem and a solution?
@HonkyTonkHellraiser
@HonkyTonkHellraiser 8 месяцев назад
That's a wonderful tip, turning the screw until you hear the click, then turn it the correct way.
@jamesschwamberger7958
@jamesschwamberger7958 2 месяца назад
Sir, you are a GENIUS! That was exactly what my problem was. The Wife's washer is now back on line and my drawers will be clean. Thank you so much.
@helpinguonline
@helpinguonline 2 месяца назад
Way to go!
@786otto
@786otto 2 месяца назад
Good video have same problem. 😅
@cynthiahudson7056
@cynthiahudson7056 6 месяцев назад
Hi, my Maytag Performa will not agitate. It fills up fine then hums and we get a burn smell instead of agitating. Husband check water pump ? pulley no blockage, moter pully was seized up. He replaced moter, still doesn't agitate and still get an immediate burn smell and hum after it fills with water. Any ideas?
@lorinpatton3075
@lorinpatton3075 3 месяца назад
That is a Whirlpool Design 2000 washer. It was desinged by a repair man insted of an engineer It had 30% fewer parts than their previous washer. They were expecting 30% fewer call insted they got 90% fewer calls. It is the most fixable washer made if parts are avalible.
@johnbelote9647
@johnbelote9647 Месяц назад
I got a pair just like them, mine are 2002 and are still doing great
@andrewmunchkin7212
@andrewmunchkin7212 8 месяцев назад
Good work. I bought a car once that all the computer needed was a cap, and I saved big money 👊🤓👍
@richardscott4082
@richardscott4082 2 месяца назад
What a great educational video. Thank you so much!
@helpinguonline
@helpinguonline 2 месяца назад
Glad it was helpful!
@angeldaniel2640
@angeldaniel2640 6 месяцев назад
Thank you so much. Worked like a charm
@helpinguonline
@helpinguonline 6 месяцев назад
You're welcome!
@austincunningham2618
@austincunningham2618 Месяц назад
Really great video!!! Thanks--Good diagnostics & testing!
@helpinguonline
@helpinguonline Месяц назад
Glad it was helpful!
@patriciamariemitchel
@patriciamariemitchel 7 месяцев назад
Electric motor... I would have checked the capacitor first. 👀
@ausseamore8386
@ausseamore8386 6 месяцев назад
Your correct. The capacitor circuit also contains the starting coil without which the motor just stay in "lock rotor" position and may eventually burn up. All other things being equal locate and replace capacitor with an equivalent and that should be solution to this problem🤓🤓
@dell177
@dell177 5 месяцев назад
Wel done video that shows how important it is to check off all the possibilities. To be honest I've done the same thing myself - live and learn. Be careful with the motor coupling, if it's really cold in can break. DO NOT FORCE IT ONTO THE SHaft, Put the coupler in a cup of boiling water for a bit to warmm the coupling up and then gently tap it onto the motor shaft,
@Msleelee9487
@Msleelee9487 5 дней назад
I’ve changed the pump out and I’ve changed the timer switch out and the temperature switch before mine was stopping at the rinse cycle it worked when I changed it☝️
@helpinguonline
@helpinguonline 4 дня назад
way to go!
@condor5635
@condor5635 2 месяца назад
Great video and great job. Interesting design that the pump is driven off the main motor. I think I like my GE with its separate motor for the pump. If I’m not mistaken, your impeller would be driven constantly whenever your agitating or draining or anything. Regardless excellent video and good job on the repair. Even though my designs different on the GE it’s interesting to see other approaches and other models. One great design on yours is that all three sides and top come off as one piece exposing the entire unit, which is very cool. Thanks for posting.
@helpinguonline
@helpinguonline 2 месяца назад
Thanks for visiting
@bashiruosman473
@bashiruosman473 4 месяца назад
I learned more from you today. ❤❤❤
@helpinguonline
@helpinguonline 4 месяца назад
Glad to hear that
@aapsprintingsigns4702
@aapsprintingsigns4702 2 месяца назад
great work. clear video
@helpinguonline
@helpinguonline 2 месяца назад
Glad it was helpful!
@mohammadnayum4210
@mohammadnayum4210 27 дней назад
Great video. Learned a lot. Fixed my issue
@helpinguonline
@helpinguonline 26 дней назад
Great to hear!
@lawrenceklein3524
@lawrenceklein3524 5 месяцев назад
Great video, my friend! You checked all the boxes and made the repair flawlessly! But what I can't figure is, when lining up the motor coupler without being able to see it, how can you be sure everything is properly aligned?
@helpinguonline
@helpinguonline 5 месяцев назад
There are 3 holes that the coupler slides into... you can't really miss it and you can look and feel to make sure it is seated in the holes. Also the clips won't fit right if it is not seated properly.
@williamhanna5224
@williamhanna5224 Месяц назад
Excellent !
@helpinguonline
@helpinguonline Месяц назад
Thank you!
@HonkyTonkHellraiser
@HonkyTonkHellraiser 8 месяцев назад
After watching your videos I bought a multimeter so many different uses
@helpinguonline
@helpinguonline 8 месяцев назад
they are very helpful in diagnosing a problem
@ricardosepulveriza898
@ricardosepulveriza898 Месяц назад
Checked for jammed pump?
@layonel64
@layonel64 9 дней назад
Gracias
@misbahhaq6616
@misbahhaq6616 Месяц назад
Dobra Great learning experience Thank you Sir
@helpinguonline
@helpinguonline Месяц назад
Good to hear And hope it helps you now or in the future
@toddsmith4327
@toddsmith4327 5 месяцев назад
Hello 🤗 And thank you for this very thorough video. I have used you tube videos in the past to fix my last washer three times and it was successful all three times. Hiwever yhat was in a house i was renting and had to keave it. Now I have a Maytag having the exact same signs and symptoms as yours, even the hum. Only thing is.... I do smell a slight burning. Did yours have that when you first found it was not agitating and spin/draining? I appreciate any help or advice you can give. Take care ✌🏻
@helpinguonline
@helpinguonline 5 месяцев назад
I spoke with the homeowner whose wash machine that was and they don’t recall smelling anything. The key is to do some testing to diagnose the problem as I did in the video. Lots of people just throw parts at it until it finally gets working and waste quite a bit of money. I hesitate to guess and lead you in the wrong direction
@Zainz834
@Zainz834 12 дней назад
Hello, Thanks for making these videos for this washer. I will try the fixes you mentioned for the washer not draining issue. Also I noticed that you are doing the fix on the same machines and some part of these videos are also same. Is it you showing all the issues on one machine? or the same machine all these issue over the years? Thank you!
@helpinguonline
@helpinguonline 11 дней назад
As I recall… The only other repair to this particular machine is a bad lid switch
@apmorales7187
@apmorales7187 7 месяцев назад
Good job amigo 👏 gad bless you
@helpinguonline
@helpinguonline 7 месяцев назад
Thanks 👍…God bless you!
@user-kg9el1jf7u
@user-kg9el1jf7u 5 месяцев назад
Great informational video. Any chance you can put a link to where you got the capacitor for the washer. All I am finding is ones for $50-60
@helpinguonline
@helpinguonline 5 месяцев назад
Not sure this is the one I ordered but it has the same capacitance. There are a number to choose from around this price. You will also see measurements if you want it to fit into the bracket you have. www.amazon.com/Motor-Capacitor-189-227-125VAC-Single/dp/B07H28CRSJ/ref=asc_df_B07H28CRSJ/?tag=hyprod-20&linkCode=df0&hvadid=309768150198&hvpos=&hvnetw=g&hvrand=15312233087365503979&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9009941&hvtargid=pla-597143190125&psc=1&mcid=af950ae4dd813f5aad6c1a4bc5eaa4b0&gclid=CjwKCAiAtt2tBhBDEiwALZuhAEjAOj4IypirCI_gw5q--Sqx9IQGF0Tq6nulq0P4N59zwcY6ksPlBhoCrSMQAvD_BwE
@indigameriseminalindian
@indigameriseminalindian 5 месяцев назад
Nice walk through. Hey where is your drive belt located on that washer?
@helpinguonline
@helpinguonline 5 месяцев назад
That particular washer is a direct drive with a coupler in between the motor and transmission
@indigameriseminalindian
@indigameriseminalindian 5 месяцев назад
​@@helpinguonlineokay, thanks
@world2see
@world2see 20 дней назад
not a short circuit, it's a open continuity wire or grounding, which is why your screwdriver created a capacitive discharge.
@Sharkie626
@Sharkie626 Месяц назад
Yeah, when I first heard the motor just humming, I immediately suspected the Start capacitor. Even though it wasn't the problem, Whirlpool direct drives are absolutely worth the price of a new motor, no matter how old they are. You CANNOT get a machine today that is as good as those. It is one of the most reliable and easy to service machines out there.
@world2see
@world2see 20 дней назад
If you return the money on the refund with the eBay seller your doing everyone Right! Honest is always best, while many would blame the seller than admit to the factor being the starter electrolytic capacitor. The breakdown on the electrolytic capacitor is based on the load people force the machine to handle as well as clothes/socks/etc getting caught under the agitator/impeller.
@RandyHill-hx7jy
@RandyHill-hx7jy Месяц назад
Good video ,,but you dont have to take your whole washer apart to change that ,,,all you have to do is flip your washing maching on its back and you have access to the motor ,i just changed the cuppler that spins the washer took me ten minutes to change it by flipping it on its back to access it from the bottom of the washer
@alyciaholloway2151
@alyciaholloway2151 17 дней назад
What if it’s FULL of water & 2 blankets!?😭
@CesarioAgado-ni4zg
@CesarioAgado-ni4zg 3 месяца назад
SIR I NEED HELP WHAT WEB SITE DID U BUY THE CAPACITOR ? THANK YOU.
@helpinguonline
@helpinguonline 3 месяца назад
That one was ordered from Amazon...but they are available all over the internet. Just make sure you match the uf/MFD (microfarads) for your washer.
@CesarioAgado-ni4zg
@CesarioAgado-ni4zg 3 месяца назад
@helpinguonline THANK YOU SIR U ARE A GREAT HELP. I HAVE THE SAME WASHER PROMBLEM . THE CAPACITOR . GOING ONLINE TODAY. MY THANKS AGAIN.
@markrybas6507
@markrybas6507 12 дней назад
I have a 8 year Old Maytag Commercial top load washing machine. Vibrates real bad on medium loads. Was going to replace the suspension springs. Do you think it is worth fixing ? Thanks
@helpinguonline
@helpinguonline 11 дней назад
Not sure about your machine but the older direct drive washer are longer lasting in more reliable than newer machines
@angelisone
@angelisone 3 дня назад
Yes, ATG and I suggest you to buy all four & remove all old four. And install all brand new four suspension springs. Be very careful many areas are sharp & you can get cut.
@allstarshotta
@allstarshotta 7 месяцев назад
So what else can be the problem if it humming without spinning like in the video, but it drains sometimes and the lid stays locked?
@mbatista5891
@mbatista5891 4 месяца назад
The clutch. It needs to either be reconditioned (if it still has a coating on it) or replaced.
@seeya205
@seeya205 Месяц назад
Word has it that the Ebay seller is still waiting for his money. 🤣
@offplanetevent
@offplanetevent 3 месяца назад
You should have used the new coupler. The old one could have been cracked. You can't see micro cracks nor fatigue.
@afya07
@afya07 8 дней назад
Mines is doing thus but the difference is mines drain
@jennifermuschiano1070
@jennifermuschiano1070 5 месяцев назад
What if you are not even getting a humming sound
@helpinguonline
@helpinguonline 5 месяцев назад
Could be a number of things… Start with the simplest like did the breaker tripped in your main panel?… Do you have power at the outlet? Could be a bad timer… could be your motor burned out?… Sorry I can’t be specific but maybe that would get you started looking around. If you bought an inexpensive multimeter you can trace the power to help diagnose your problem. You can buy A real inexpensive one at Harbor freight for around five dollars. Let us know what you find out.
@cbretz2578
@cbretz2578 2 месяца назад
Should have checked the resistance of the original motor.
@HonkyTonkHellraiser
@HonkyTonkHellraiser 8 месяцев назад
New multimeter?
@helpinguonline
@helpinguonline 8 месяцев назад
Yes. The one I had did not measure capacitance.
@COWBOYZNATION
@COWBOYZNATION 3 месяца назад
I thought our timer went out. Bought a used one off ebay from a reputable appliance guy. Same issue. Our 1995 Kenmore washer is filled with water. It will just not advance after rise. I can hear and see the new timer slowly move and kick off rise, then nothing. No draining. Spin cycle does nothing either. Moving the timer to any load setting does nothing. I know I have power. But I have no multimeter to test with either- I have never used one before. I can also spin the motor very freely & smoothly by hand, with the water drain pump still attached and clamped up to the transmission. Could a bad capacitor cause this??? We bought this washer new and have never had an issue until now. Oh, I did install a new Kenmore brand lid switch last year- Dang kids kept letting the lid slam down. It still clicks on and off fine. I can add, the last 4 weeks, and only under heavy loads, the washer would very slowly start to spin. The extra weighted loads sometimes required me to kind of hand spin the agitator by hand to help get it going. Bad capacitor?
@helpinguonline
@helpinguonline 3 месяца назад
Could be a bad capacitor. They are sometimes called start capacitors because they give a boost of power to help start the motor. I would recommend you get a multimeter that can also test capacity and you will know if that is your problem... but if you don't want to make the investment of a multimeter you could buy a capacitor for around $10 and see if that fixes your problem. I use my multimeter quite often with my cars, riding lawn mowers, appliances... etc. very handy tool that will save you money in the long run if you work on things.
@COWBOYZNATION
@COWBOYZNATION 3 месяца назад
@@helpinguonline thanks. I am "very weak" with electrical repairs. My late father used to handle/test all of that stuff. I never learned. I have been trying to find a capacitor locally here this morning in TX. No luck as of yet.
@COWBOYZNATION
@COWBOYZNATION 3 месяца назад
$10 capacitor off Amazon fixed her!! She is raring to wash cloths again!!! Thanks so much for talking the time to make these helpful videos. 🙂
@helpinguonline
@helpinguonline 3 месяца назад
Way to go!
@COWBOYZNATION
@COWBOYZNATION 3 месяца назад
@@helpinguonline YOU, WTG!!! 🙂
@jjohnston7837
@jjohnston7837 2 месяца назад
This guy needs to learn to use a multimeter. Still, I got to see how the machine is put together. My first guess would have been the capacitor.
@user-ew9lz8iy5p
@user-ew9lz8iy5p 8 месяцев назад
😂❤
@Gen_Kael
@Gen_Kael Месяц назад
My grandpa had the same washer and dryer until the day he died. Me, I gotta work on mine or replace it altogether every few years. Evil business models I'll tell you.
@helpinguonline
@helpinguonline Месяц назад
The old simple direct drives are the most reliable and last the longest
@guirolain2319
@guirolain2319 4 месяца назад
Rookie
@joeybaltz582
@joeybaltz582 2 месяца назад
my brother... please buy some shoes. i can see your toes
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