How to Fix/Repair Ozmo 950 LDS Error? 

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Welcome..if u need any help can contact 00601137973018

@@ecovacstechnicalsupport5278 You made my day. Really appreciate your support.

Dear help me too Everything seems fine and clean and moving but getting the same error

@@supratimsaha4488 if you followed all these video tips but still gives same error then LDS laser distance sensor assembly need to replace..u can contact ur seller if he provides you LDS then u can replace at home as well

Hi sir I am from bangalore India. I am having deebot 950. Its going backward then stop and showing bumper stuck. Please help.

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@@ecovacstechnicalsupport5278Dear Bro I am Electronic Technician I got one ECOVACS DX 9G for service Because one side Running wheel Jamming it is steper motor But I can't open and take out motor I unscrew Everything and Bumper also removed Top Small Backlid Removed .Slide switch knob Removed But last Bottom Cover not coming outside why?

@@dinarajancn5902 need to remove LDS screw first then all chassis screw include battery n underneath battery 2 more screw once removed all screw remove top cover wire From front attached with motherboard then pull up up cover after removing top cover then only can take out wheels...

Hai my Brother Now Remove LDS Cover and 4 screws than I unscrew All screws and lift to the Top portion But only 75% lifted I think one Hiden Screw in Side the front side pls help

ok thank you Sir Now it is. opened than lam trying to take out the Wheel

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In this case normally I change coreboard.. located next to motherboard a small green chip...U can purchase online can replace.. problem will be solve

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In India there's only one service centre in newdehli you need to replace coreboard in 80% cases just coreboard issue...or can order online from Ali Xpress or Amazon etc

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Actually LDS/ D-Tof doesn't turn continuously...it stop after few seconds then run again & build the map...this is how LDS assembly work...but if while turning it makes some grinding sounds or bit Sharp sounds.... means LDS assembly will give error but maybe for a while start working....in this situation LDS assembly need to replace

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2 possible reasons.... might be Core board or LDS issue...in some cases motherboard also need to replace most likely is core board or LDS issue

After install the part only can confirm whether ok or not

Hi I have the same issue . Did you manage to fix this ?

Don't use WD-40 spray in LDS assembly...plz remove the belt n try to turn LDS see weather can turn freely...if yes then just LDS motor became slower...need to replace LDS motor only...you can find motor from electronic component sellers...or if you can find full LDS assembly will be more easy but bit expensive

@@ecovacstechnicalsupport5278 thank you very much

Sometimes because of core board it doesn't move & some time LDS motor spoil

In motherboard in front there's no other clip with same size...so it's not possible to fix LDS wire somewhere else... it's ok..just fix back all wires at correct place hopefully will be ok if LDS totally not moving then might be Core board issue or LDS issue

@@ecovacstechnicalsupport5278 the cable was reversed over LDS. LDS is good I tried with another Deebot 920 robot. Is there anything I can do before changing the motherboard?

Ok..in T8 aivi you need to replace motherboard+ under the motherboard got one small chip attached with carpet sensor n motherboard through wire these parts will replace together then only Will move...if you just change motherboard then that motherboard also will be short circuit..can not use again

LDS assembly need to replace.... LDS error occurred when something wrong with LDS not due to Anti-Drop Sensors.... check with seller for lds assembly for 920 or 950 model...both using same LDS

​@@ecovacstechnicalsupport5278I face similar issue LDS sensor turns freely and still shows error LDS malfunctioning. Can some electronic guy can fix diodes with multimeter etc as we don't have service centre nearby

Normally after replacing the new LDS assembly deebot start moving as normal....in few cases I face this issue that I replaced cored board then start working...&. Few cases I face need to replace main board & LDS as well together then only deebot works

LDS assembly won't move very fast...if LDS is turning still can't move the deebot then sometimes Core board also can be deflected...

@@ecovacstechnicalsupport5278 Thank you for your help. When I took a closer look again, I noticed some dirt around the small black sensor inside the LDS card. I cleaned it with alcohol and a brush. The device is working now. I have one more problem; the device hasn't been able to return to its base for a long time. What could be the reason for this? Which part may be faulty or in need of maintenance? The wheel had a problem before, and I replaced it. Could it be related to that? Have I made an incomplete assembly? Where should I look?"

If all you tested looks ok then it means LDS assembly is faulty...plz check with your seller for LDS assembly...you can replace urself at home if you can get online...

After 2 years might be LDS assembly need some service... you can serve first then reset full deebot... reconnect & save new maps if all parts ok then it will return to charger successfully..else LDS or core board issue possible

Thanks for the recheck I tried resetting several times, but the problem was not solved. Do you think I should try to disassemble the LDS and do a general cleaning? Please tell me what can be done to solve the problem. Can I enclose pictures of how the "mapping" is done? Where can I send them? Thank you in advance kind regards@@ecovacstechnicalsupport5278

Most likely is LDS assembly Only need to replace...

Make sure if ur original LDS assembly is turning but deebot still not moving then then maybe core board issue or motherboard...but if LDS totally not moving then Just replace the LDS Assembly

@@ecovacstechnicalsupport5278 Thanks a lot for your prompt response, very appreciated! I will progress with the LDS Assembly replacement.

Sorry for the late reply....plz put the deebot in front of charger around 2 feet away n give command from mobile app. Return to charger see weather can catch signal or not....plz check Ur deebot bumper got dusty or alot of scratch on it...it effects to catch signal...can use car wax or any polish to make ur deebot bumper shiny can rubb with soft cloth....if still same then 2 reasons. Might be charger not giving signal or maybe deebot bumper faulty...can not catch signal from charger..

Side brush pin comes with side brush motor assembly together...if u can order online then can replace..

Aynı arıza benim cihazdada var. Ozmo model devamlı sağ tarafa daireler çiziyor

Plz check my latest video just uploaded 2 days before.... related to this topic...

@@ecovacstechnicalsupport5278 In my case LDF device is rotating without noise after cleaning and rotating normally as mentioned in your video. If still need to replace the LDS, can you please guide how we can get the device.

@nileshgandhi9147 0 seconds ago Also even after removing the belt for checking, the motor also start and stop and then give error. This should be running continuously, right?

Sometimes when u disconnect from charger n press start button it will work...but actually it all happened when LDS got some issues.,... LDS need to replace

I can't find a spare part

Some time is not LDS assembly issue...I hope ur original LDS also still good... sometimes if deebot totally won't move out from charger then we need to replace Core board..located next to motherboard a small 3 inches electric board attached with motherboard using a chip.....& Some time motherboard issue as well...in Ur case might be it's not LDS assembly problem...plz check rest two parts

@@ecovacstechnicalsupport5278 thanks for the advice. But how can I check are those issues on the motherboard or the core board? But 1 thing worth mentioning, I just turn off the deebot and charger for few hours whenever it keeps giving LDS error. Then it can move out from charger and starts cleaning after I turning back on the deebot and charger. But yea, it will report LDS error after cleaning for few minutes and stuck on the error again. And is that true that they no longer supply the replacement parts for 950? For me is quite unacceptable on a not even 5 years product? I might be wrong but I just purchased it 2 years ago

Ap is no. Pr mujhe apne deebot ki video bhijwaen me dekh kr btata hoon

00601137973018

Just keep turning at one spot in circles only or can move here n there n after few minutes saying cleaning is complete???

@@ecovacstechnicalsupport5278 it’s just keep rotating at one point. Thanks for replying sir.

@@ecovacstechnicalsupport5278 just keep turning on one spot and after few minutes saying please help me out, and nothing else.

If just rotating at one place n can't move forward then its not an LDS issy . you must watch my video related to this topic...its a wheel issue sir....if ur deebot is turning clockwise then right wheel got problem if turning anticlockwise then left wheel issue

You can check My play list... wheel issue Fix at home video

May I know which model u r using madam...if it's not Ozmo 950 then most likely is just battery issue...but if it's Ozmo 950 model & it can't charge means motherboard issue

Ok noted...in few days I'll upload

I also need a replacement method. I still have the problem and the LDS sensor is clean. I ordered a piece from Ali Express

I didn't know how to unplug the cable

2 possible reason, might be core board issue or LDS assembly need to replace

Can try to replace LDS motor only.. might be can fix the issue

@@ecovacstechnicalsupport5278 Thank you, i switched the lds from another deebot and it works fine again, so i need a new lds. Do you have a good adress for spare parts like the lds? Realy hard to find in germany

Plz check on my channel there's one video on this already available... hopefully will solve the issue...

May I know which model you are using sir.. ??

If it's ozmo 950 n LDS not turning then plz check LDS wire connections... attach underneath LDS... make sure fixed from right side.. for testing purpose can remove LDS belt n see weather motor turning or not. If motor also not turning then maybe wire connections got issue or Mainboard is faulty

Only 5% chances of Mainboard issue....95% cases is only LDS assembly need to replace

If deebot can go straight...or just turn at one place only then plz check the wheels first.... might be a wheel issue only

Actually in this case need to test 3 parts one by one.,.. beside the mother board got small coar board attach with a chip, 2nd LDS n 3rd part is main board...but can confirm after replace that part...so far no way to test with multi meter....

Please can I have any what's up number to communicate for details?

@@kinjalpatel2318 sure most welcome..can WhatsApp at 00601137973018

Thank you sir, as according to your guidance we changed the LDS and now it's working... Thank you🙏

Can plz write in English... easy

U means totally doesn't catch ur voice?? Or showing umber colour light in auto button??

@@ecovacstechnicalsupport5278 Does not respond to voice commands.D_TOF and Main board (black) replaced on Deebot X1 Omni. Still no voice recognition. What is wrong?

@@brucegruver5263 normally after replacing motherboard deebot should be ok... D-Tof is not related to voice commands issue

For parts u can contact ur seller or can check online selling website or from Amazon also some parts u can get

If Ozmo 920. Then there shouldn't be beep error because in this model got the voice msg...It will give voice msg error then easy to know what's the issue...but I let you know 7 beep error means Anti drop sensors issue..plz check it's anti drop sensors

@@ecovacstechnicalsupport5278 hi, thanks for the reply. my ozmo it doesn't give a voice message, i just hear the startup sound and then it beeps 7 times, i checked the anti-drop sensor but it's still working.

Hi, I have the same problem: after turning my ozmo 950 DX9G on I hear the starting tune and the lights are slowly flashing. Then I hear 7 beeps/chimes, which keeps repeating every minute or so. Hitting the reset button doesn't work. In a comment on another video you mention it might be the coreboard (the smaller electronics board, inside the L-shape motherboard. I took the coreboard out and it doesn't do 7 beeps/chimes anymore, so I think this is the problem. I found replacement part online, but they are for different model number. You think it will work? They sell CORH0-1205B_V1.5_A and mine is CORH0-1205B_V1.5_B.

Motherboard need to replace

If you are in Malaysia then plz let me know I'll arrange for you

Plz after power on wait few seconds let it ready to use....once auto button light stop blinking then press reset button & hold for 7 second. After 7 second once you hear the sound resting to default settings then wait for few seconds let it reset properly...then follow normal procedure for connecting WiFi... hopefully will work

If you still unable to connect this App kindly check below setting for your router & smartphone. Failed to connect to APP Check your smart phone and make sure: 1. Make sure your cell phone is connected to a 2.4 G wi-fi. 2. You've chosen the correct wi-fi with correct password. 3. You’ve successfully logged into ECOVACS HOME APP. And it’s updated to the latest version. 4. The ECOVACS HOME APP is allowed to get access to wireless data including WLAN & Cellular. 4.1. If the handphone is auto connect to 5G wifi, kindly forget this network and choose the 2.4G wifi accordingly. 5. Please turn OFF the cellular network of your smartphone. 5.1. Make sure that the app is allowed to access WLAN&Cellular. 6. Kill the APP process completely from your smart phone, then re-open to try. 7. Please try to use hotspot from another cell phone as the wi-fi signal see if it works, please note some of the android phone may have compatible issue as some of the brand has their own customize change on Android system). 8. If you're using Android phone, please turn ON the location services. 9. Please don’t use Google smart phone or Nokia 7P, or Huawei P20 as our machine has some compatible issue with them. Check your router and make sure: 1. It’s emitting a 2.4 G signal. 2. Please avoid using 5G signal, if it's a dual band router, turn off the 5G signal, avoid special letter in the password. 2.1. Set your wifi name and password with simple letters and numbers. Deebot may have trouble identifying special symbols. 3. It doesn't have any MAC address filter function enable, the data transferring channel is set between 1 - 13 4. It is well connected to the internet. 5. Its security key protection mode is set at WPA/WPA2 (please note WEP is NOT working). 5.1. Make sure not using VPN (Virtual Private Network) or proxy server. 5.2. Make sure that the router does not have a Wifi isolation enabled. 5.3. Make sure the router support IPv4. 5.4. If using network extender or repeater, the network name and password are same as the primary network. 6. Turn the router OFF and ON then retry. Check your DEEBOT and make sure: 1. It is less than 2 meters away from the router. 2. When you pressing the reset key, make sure it’s a short press (only 1-2 seconds), if you press the reset key for more than 6 seconds, the machine will be reset.

Thanks a lot , I will give you the feedback.

There's Only one I. New Delhi... mostly in one country they open one service centre who cover all citys

We are from erode district tamilnadu

In India There is service centre in new Delhi...plz contact with ecovcs hotline no they can provide you local centre details

Model no.?? Any error msg in app appears??

Normally if sudden shut without any error or issue means battery need to replace N8 pro, U2 pro got this issue

@@ecovacstechnicalsupport5278 no msg show in app it’s directly off if i put it in the charger it’s on again

@@ecovacstechnicalsupport5278 i think yes N8 model because i do all the opening processe and all the wires fine i only remove the dust I will try to change the battery thank you the video was really helpful 🙏🏼🙏🏼🙏🏼🙏🏼🤍

Ok normally it happen if WiFi signal issue or password enter is wrong

Thank you very much, I will give you the feedback.

I have tried with mobile hotspot it’s says 1 ,error (003,-1001) 2, error (113,-1001) then 3, error (020,-1001) & didn’t connect

@@vijaitripathi If you still unable to connect this App kindly check below setting for your router & smartphone. Failed to connect to APP Check your smart phone and make sure: 1. Make sure your cell phone is connected to a 2.4 G wi-fi. 2. You've chosen the correct wi-fi with correct password. 3. You’ve successfully logged into ECOVACS HOME APP. And it’s updated to the latest version. 4. The ECOVACS HOME APP is allowed to get access to wireless data including WLAN & Cellular. 4.1. If the handphone is auto connect to 5G wifi, kindly forget this network and choose the 2.4G wifi accordingly. 5. Please turn OFF the cellular network of your smartphone. 5.1. Make sure that the app is allowed to access WLAN&Cellular. 6. Kill the APP process completely from your smart phone, then re-open to try. 7. Please try to use hotspot from another cell phone as the wi-fi signal see if it works, please note some of the android phone may have compatible issue as some of the brand has their own customize change on Android system). 8. If you're using Android phone, please turn ON the location services. 9. Please don’t use Google smart phone or Nokia 7P, or Huawei P20 as our machine has some compatible issue with them. Check your router and make sure: 1. It’s emitting a 2.4 G signal. 2. Please avoid using 5G signal, if it's a dual band router, turn off the 5G signal, avoid special letter in the password. 2.1. Set your wifi name and password with simple letters and numbers. Deebot may have trouble identifying special symbols. 3. It doesn't have any MAC address filter function enable, the data transferring channel is set between 1 - 13 4. It is well connected to the internet. 5. Its security key protection mode is set at WPA/WPA2 (please note WEP is NOT working). 5.1. Make sure not using VPN (Virtual Private Network) or proxy server. 5.2. Make sure that the router does not have a Wifi isolation enabled. 5.3. Make sure the router support IPv4. 5.4. If using network extender or repeater, the network name and password are same as the primary network. 6. Turn the router OFF and ON then retry. Check your DEEBOT and make sure: 1. It is less than 2 meters away from the router. 2. When you pressing the reset key, make sure it’s a short press (only 1-2 seconds), if you press the reset key for more than 6 seconds, the machine will be reset.

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