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How-to Fix Samsung CLP-360/365W, C410W/C430W - Paper Jam/Won't Pick-up Detailed Printer Repair ASMR 

COPY-EXPERT by Tomasz Jemiołek
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In this video I'll perform a repair on a Samsung CLP-365W involving a solenoid replacement on the Paper Pick-up mechanism. The operation is the same on the other models listed in the title.
The entire repair process is pretty simple.
You just need a few things:
- Phillips size 2 Screwdriver
- 5-6mm flat head Screwdriver
- New Solenoid JC33-00025B Solenoid Manual SCX-5135ND
You can buy the solenoid on Aliexpress, just enter the catalog number JC33-00025B into the search engine
If I've made you save some money repairing your own printer, or you'd generally like to support my channel, you may consider supporting my channel. Become my supporter. Thank you.
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Procedrure for printers:
Samsung CLP-365
Samsung CLP-365W
Samsung CLX-3305FN
Samsung CLX-3305FW
Samsung CLX-3305W
Samsung Xpress C410W
Samsung Xpress C460FW
The Samsung Xpress C460FW is a compact printer, copier, scanner, and fax machine. Small workgroups will utilize the monthly duty cycle of 5,000 impressions. Copies and prints are delivered at 4 cpm (color) and 19 cpm (black). Print directly to the Xpress C460FW from virtually anywhere; even from your mobile device.
For easy paper reloading the front access single paper drawer on the Samsung Xpress C460FW has a paper capacity of 150 sheets. The Samsung Xpress C460FW manual duplexing gives your office flexibility to create more projects. Easily process envelopes, labels, cardstock, and paper sizes up to 8.5” x 14”.
The Xpress C460FW black toner cartridge (CLT-K406S) yields an estimated 1,500 pages. The three Xpress C460FW color toner cartridges (cyan-CLT-C406S, magenta-CLT-M406S, and yellow-CLT-Y406S) toner cartridges will deliver an estimated 1,000 pages.
The compact Samsung Xpress C410W prints high quality color prints from your home office. The resolution of 2400 x 600 dpi delivers vibrant colors and clear text. Utilize the Xpress C410W mobile printing capability to print directly from your mobile device. Save money, energy, and toner with the Xpress C410W one touch Eco Button.
The Xpress C410W can process a variety of paper sizes up to legal size as well as a variety of media such as labels, index cards, transparencies, and envelopes. The Samsung Xpress C410W has a paper capacity of 150-sheets.
Designed to handle four separate toner cartridges; the Xpress C410W can simply replace the empty toner cartridge. The Samsung Xpress C410W black toner cartridge (CLT-K406S) yields an estimated 1,500 pages. The Xpress C410W cyan (CLT-C406S), magenta (CLT-M406S), and yellow (CLT-Y406S) toner cartridges each yield 1,000 pages.
0:00 Intro
0:10 Paper problem
0:48 Covers removement
1:09 Toners removement
1:40 Rear cover
1:58 Front cover
2:28 Drum removement
2:45 Left and right cover
3:10 PBC removement
4:00 Paper Feed Unit removement start
4:30 Cables removement
5:30 Paper Feed Unit screws drive
6:00 Paper Feed Unit screws transfer
6:26 Paper Feed Unit removement over
6:54 Gears Paper Feed removement
7:40 SOLENOID removement
9:23 NEW SOLENOID install
11:10 Gears Paper Feed install
12:45 Paper Feed Unit install
13:35 Cables and PCB install
14:09 Covers install
14:20 Drum install
14:36 Front cover install
15:20 Toners install
15:32 Rear cover install
15:45 Test print
16:56 The End

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24 июл 2024

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Комментарии : 107   
@n0ctrnl128
@n0ctrnl128 10 месяцев назад
I just fixed my C410 also. Thank you so much for the video! I've been dreading it for a while, but this made it very straighforward. No extra screws or anything! Thanks so much!
@MrRicoh
@MrRicoh 8 месяцев назад
Thank you very much for your comment. You repaired the printer yourself and that is the most important thing. I'm glad.
@Duff4444
@Duff4444 Год назад
Just fixed my c410 thanks to this video. Saved me $200 from having to buy a new printer, only cost was the solenoid. Very well presented!
@MrRicoh
@MrRicoh Год назад
I'm very happy about this. Greetings from Poland.
@marksmith4111
@marksmith4111 Год назад
Fixed my printer with the help of this video and a new solenoid, Thank you from Canada :)
@MrRicoh
@MrRicoh 11 месяцев назад
I'm very glad I could help you. Greetings from Poland in Europe.
@KifuZG
@KifuZG 2 года назад
Świetna robota! Akurat mnie spotkała wymiana tego samego elementu. Filmik wręcz "ciągnie za rączkę" krok po kroku. Dzięki poradnikowi zaoszczędziłem sporo czasu. Drukarka działa jak nówka. Oczywiście łapka w górę!
@MrRicoh
@MrRicoh 2 года назад
Dziękuję. Fajnie, że udało ci się naprawić sprzęt.
@catnamedog
@catnamedog 2 года назад
Excellent instructions! I followed them to the letter! Printer now works perfectly. Thank you very much!!
@MrRicoh
@MrRicoh 2 года назад
I am very glad that my film helped you. Share the movie on your YT or FB, I will be grateful.
@piersto
@piersto 2 года назад
Thanks a lot!!! I have fixed it! A lot of money saved and, what is more important, working stuff hasn't gone to garbage!
@MrRicoh
@MrRicoh 2 года назад
Great. I am glad that I could help you. Greetings.
@joseantoniomartinez5423
@joseantoniomartinez5423 2 года назад
Tomasz thanks for your clear explanation. I solved the damage without any setback. REGARDS
@MrRicoh
@MrRicoh 2 года назад
I am very happy because it is good news. Regards.
@r-jdeklerk48
@r-jdeklerk48 4 месяца назад
Also repaired my C410 this week. Really very happy with it. This video really made it super easy. Greetings from the Netherlands
@MrRicoh
@MrRicoh 4 месяца назад
I'm so glad I could help you and your printer is working properly again.
@miles7872
@miles7872 3 года назад
I can tell you don't love that printer - the way you just manhandle that junk is a pleasure to watch. Thanks for the great video, you're awesome.
@MrRicoh
@MrRicoh 3 года назад
Thanks for your comment. Don't forget to subscribe to my channel.
@tonerbank
@tonerbank 2 года назад
Thank you for repairing Samsung printer.
@MrRicoh
@MrRicoh 2 года назад
I am very happy that my videos are helpful to you.
@lahnalaghana6626
@lahnalaghana6626 9 месяцев назад
thank you, you saved me money ,time and effort
@MrRicoh
@MrRicoh 9 месяцев назад
I'm glad my video helped you solve your problem. I wish you successful repairs. Regards.
@lahnalaghana6626
@lahnalaghana6626 8 месяцев назад
​@@MrRicoh yes i did , thank you a lot, i folowed your video step by step and my clp 360 works perfect
@KippWoodard
@KippWoodard 7 месяцев назад
Thanks!
@MrRicoh
@MrRicoh 7 месяцев назад
I'm very glad you fixed the printer. Thank you for the tip.👍👍👍
@KippWoodard
@KippWoodard 6 месяцев назад
@@MrRicoh I just fixed it this weekend. The bad solenoid was the only explanation I could imagine so I ordered it and followed the video. I was relieved and happy that it fixed the problem!
@DavidRetana
@DavidRetana 3 года назад
Instead of replacing the solenoid (assuming the solenoid is working), use a outdoor mounting tape to fill up the space upside the lever. it works like a charm!
@MrRicoh
@MrRicoh 3 года назад
I know this solution, but you are talking about a fault when the old glue sticks the magnet together. There is a slightly different problem in this video.
@DavidRetana
@DavidRetana 3 года назад
@@MrRicoh yes indeed and thank you for all the disassembly steps explained in detail. You're a lifesaver
@WaskiJL
@WaskiJL 3 года назад
jak dla mnie OK, mam taka drukarkę i sie zastanawiałem jak to rozebrać żeby sie dostać do tego mechanizmu od papieru. DZIEKI ! :), a i ubranie robocze SZACUN !!!
@MrRicoh
@MrRicoh 3 года назад
Fajnie, że ci pomogłem :) Informacje o ubiorze przekażę oczywiście do sponsora
@alexisg311
@alexisg311 Год назад
Hello. I have seen your video, and I think it will be the solution to my printer problem. Does not print cardboard. When I change the solenoid, I'll tell you the result. Thanks for everything.
@MrRicoh
@MrRicoh Год назад
Hi. I'm glad you watch my videos. I hope you will make it. I really wish you success
@alexisg311
@alexisg311 Год назад
​@@MrRicoh Hello. I have changed the solenoid, but the error persists: it does not print cardboard. What could be the problem? Thanks for the work.😢😢😢
@apantrasansson
@apantrasansson Год назад
Great video. I have a 430W. The diagnostics report no problem. It prints test documents pressing the "X" button just fine. I just changed toners, so they are full. But when I try to use it for printing anything else, it refuses. It does not even try to pick up paper. Just silent. Any guess to what might be the problem?
@MrRicoh
@MrRicoh Год назад
Large format machines are not my specialty.
@skelet0rr
@skelet0rr Месяц назад
Hi, thanks to your video this was really easy to do. However I didnt remove the big green wheel (srry forgot the name). Now when I connect the printer it spins very briefly and then shows orange led. Any idea what it could be? Thanks a lot (Unfortunately the error message is unclear as I only have apple laptop)
@MrRicoh
@MrRicoh 26 дней назад
@skelet0rr I think you need to take apart the printer again and put it back together, maybe you will find some mistake.
@cherngyehwang3189
@cherngyehwang3189 3 года назад
I tested the solenoid with 110V and it worked, but it does not fix the paper pickup mechanism when I put it back.. What else can be the problem? I also adjusted the pad height so that it engaged and released the engagement correctly. Is there anything else that can cause paper pick up problem on this printer? Appreciate a feed back.
@MrRicoh
@MrRicoh 3 года назад
I don't know why you're checking the $ 2 solenoid. Will buy and install a new solenoid. Your checking is wrong because there are different resistances in the machine.
@j.e.ttosello9962
@j.e.ttosello9962 9 месяцев назад
Hola. no hace falta remplazar el solenoide. con sacar las gomitas viejas poner cintas una o dos capas es suficiente . y listo en algunos casos . limpiar el embrabre se suele empastar
@MrRicoh
@MrRicoh 8 месяцев назад
Puedes quitar el pegamento del electroimán de esta manera y también quedará bien.
@ziaurrahman8729
@ziaurrahman8729 2 года назад
Hi Thanks for the video, Can you help with my printer I am having problem with my printer Samsung Xpress Color C410W. It is not printing any pages. When I place print comment it gives me blank page. And sometime restart by it self. while printing. I need your advice what can me the issue. Thanks
@MrRicoh
@MrRicoh 2 года назад
This looks like a trivial problem. Have you repaired the printer before and it stopped printing after that?
@georgioscity
@georgioscity Год назад
Yeap saved around 100€. Thanks mate
@MrRicoh
@MrRicoh Год назад
Nice bro
@user-vw1vs2bc2j
@user-vw1vs2bc2j 7 месяцев назад
I followed your video as had the same problem with a C410W. Now when I power on the rollers don't move on start up and I get a red error light. Any ideas what I've done incorrectly. Any help gratefully received. Graham
@MrRicoh
@MrRicoh 7 месяцев назад
A red light most often indicates a problem with the Drum Unit. Maybe the chip is dirty? maybe your waste toner container is full because you moved it?
@manuenriquez9848
@manuenriquez9848 2 месяца назад
I have a c410w with red light on and the engine don't run. Could be this problem a classic one? Thanks
@MrRicoh
@MrRicoh Месяц назад
This video may be the solution, but check your computer's driver for the error message. Maybe it's toner, waste toner box, fuser, drum... You need to check.
@shaikanwar8021
@shaikanwar8021 2 года назад
can u tell me i have samsung xpress c460w printer paper jam in tray 1 errorr come all time when i print or scan
@MrRicoh
@MrRicoh 2 года назад
Follow the procedure shown in the video and it will be fixed.
@emiliomo
@emiliomo 3 года назад
I have the same printer, since i got it and i didn't use (almost 7 years). I tried it today and did a test print, the paper was full of black distortions covering the initial printing image. I couldn't find anything on the web to fix this issue. Can you please help here? If you need more info, please tell me. Thank youuuuu
@MrRicoh
@MrRicoh 3 года назад
If the printer has not worked for several years, just install new toners and a new drum unit. In my country, it costs around $ 50. 🔥🔥 RU-vid SUPPORT: ru-vid.com/show-UCOHtXTtGHj33pUm8Gf2FH3Ajoin 😁😆 PATREON: www.patreon.com/CopyExpertMovieStudio 🔥💥 PATRONITE: www.patronite.pl/1796
@RoteKampfflieger
@RoteKampfflieger 3 года назад
Mam podobny problem z CLP-680ND. Ciągle błąd M1-1110 "Paper Jam in Tray 1" i nie chce pobierać papieru.
@MrRicoh
@MrRicoh 3 года назад
Z pewnością to będzie ten sa problem i to samo rozwiązanie co pokazuję na filmie.
@johnsonwu126
@johnsonwu126 Год назад
What’s the part number for the C410W solenoid? Thanks
@MrRicoh
@MrRicoh Год назад
I don't remember, but on Aliexpress you will find it without specifying the catalog number. Greetings. Good luck with your repair.
@user-ib1xz6uu7u
@user-ib1xz6uu7u 3 года назад
My printer has a paper jam error without paper. My printer type is C460W. Can I repair like your video? I wonder how and where I can get this part. I wish your response.
@MrRicoh
@MrRicoh 3 года назад
You may just need to follow the procedure from another video on your printer. Watch this video of mine: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-CH0_isVta34.html Don't forget to subscribe to my channel!
@OntarioAndrews415
@OntarioAndrews415 3 года назад
@@MrRicoh Ummm ...what the heck was that? You just directed us to video on how to print. My C460W gives a paper jam error. From what I can see from opening the top, back and front (removed toner carts) there is no paper jamming it. This link doesn't do anything for me. I know how to print a config page ....when it worked!
@scly5553
@scly5553 2 года назад
@@OntarioAndrews415 I have the same issue with my printer I also have C460w. to take the whole printer apart it seems complicated
@Taronlusin
@Taronlusin Год назад
Anyone knows how to reset flushing red light after transfer belt replace? Thanks
@MrRicoh
@MrRicoh 8 месяцев назад
You probably already found the solution?
@Taronlusin
@Taronlusin 8 месяцев назад
@@MrRicoh YES, thanks.
@fernandovalera3502
@fernandovalera3502 4 месяца назад
GOOD AFTERNOON, WHAT IS THE PART NUMBER OF THE MOTOR THAT I USE FOR THE PRINTER?
@MrRicoh
@MrRicoh 4 месяца назад
If you have such a printer, the motor number is on the motor.
@Tremor244
@Tremor244 3 года назад
Thy put flimsy pieces of foam on that solenoid on purpose so that it fails in a few years, also they use a weak spring to aid the failing foam, I have already fixed two printers by replacing the foam with rubber and slightly shortening the spring to tension it, never had a jam ever since.
@MrRicoh
@MrRicoh 2 года назад
This is a very interesting solution.
@Tremor244
@Tremor244 2 года назад
@@MrRicoh And it's a solution that shouldn't have to be done, if only manufacturers weren't assholes. A tiny piece of foam renders the entire printer unusable, the average consumer can't do much about it, they either take it to a repair shop and get it fixed or most likely just buy a new one as the fix costs almost the same as a new printer.
@MrRicoh
@MrRicoh 2 года назад
Yes. Unfortunately, very often I see situations when a client says that he no longer wants this printer. Then I explain that the repair will be quick and cheap. The client is surprised but satisfied. This piece of foam is for the benefit of the user - it is about the silent operation of the electromagnet. Maybe the manufacturer did not foresee that this would be a problem after a few years. Or he knew and did it septically. Interesting.
@Tremor244
@Tremor244 2 года назад
@@MrRicoh it makes absolutely no difference in sound, the rest of the parts are loud enough you can't even hear the thing
@MiguelRamirez-jd4ui
@MiguelRamirez-jd4ui 2 года назад
@@Tremor244 Sir may you elaborate on how you made that piece? is there a way you could show me some photos? please kind sir
@Dr.OdayNafiSalim
@Dr.OdayNafiSalim 3 года назад
I need cylinder for my samsung.printer cpl 310
@MrRicoh
@MrRicoh 3 года назад
Photocondutor Drum for Samsung CLP-300/310/315/320/325, CLX-3160/3170/3175/3180/3185; Xerox Phaser 6110; Dell 1230/1235 (CLT-R407, 409), 50k, cost 15$
@user-vw1vs2bc2j
@user-vw1vs2bc2j 7 месяцев назад
Diagnostics says imaging unit not installed
@MrRicoh
@MrRicoh 7 месяцев назад
Maybe the chip has fallen out or the connectors are dirty.
@ahmetkaya8395
@ahmetkaya8395 3 года назад
Hi; I am running the printer. Initially it scans all the parts and suddenly the red light under the power drop is on directly and the printer fails. What is the reason for this? I turn the printer off and then on again but it gives error again at the same place. PLEASE HELP ME URGENTLY? (My Printer: Samsung C410W)
@MrRicoh
@MrRicoh 3 года назад
And did you do such a repair as I show in the film?
@ahmetkaya8395
@ahmetkaya8395 3 года назад
@@MrRicoh First of all, thank you very much for your reply :) He was making this mistake before. That's when I opened it up and removed the "solenoid relay" as in the video and cleaned it with a "magnetic contact spray". And the printer worked without any problems for 3-4 months. But now when I want to print from the printer again, it gives the same error. Even when I want to print while the printer is waiting in "Ready position"; The printer is working, while it is warming up, it suddenly makes a "tick" sound and the "red light" comes on directly. I wrote you a message but I did nothing as I was waiting for your reply. IS THE PROBLEM IN THE "SELENOID RELAY"?
@MrRicoh
@MrRicoh 3 года назад
Certainly the solenoid is broken. You have to replace it and everything will be back to normal. Do a solenoid replacement.
@ahmetkaya8395
@ahmetkaya8395 3 года назад
@@MrRicoh Thank you for your interest :) I ordered a solenoid relay and am waiting for it to arrive. Can I ask you if there is a problem again after doing this?
@MrRicoh
@MrRicoh 3 года назад
In my opinion, it will not appear anymore.
@patrykf4993
@patrykf4993 2 года назад
C460w, jaki symbol solenoidu?
@MrRicoh
@MrRicoh 2 года назад
Wejdź na Allegro i bez problemu kupisz: allegro.pl/produkt/solenoid-samsung-clp-365-clx-3305-c410-c480-c426d737-72d4-4127-94e7-cef40c9fd799
@waynefilkins8394
@waynefilkins8394 Год назад
the c420w is a complete nightmare. endless problems and now a label sticker thing stuck to the orange roller and I can't get it off there. god i hate this printer and it was like $300 too
@MrRicoh
@MrRicoh Год назад
Unfortunately, if you print on labels, you have to reckon with the fact that sometimes the label will stick to the roller. There is no solution for that. My clients have specialized label printing equipment but they are not printers. These are specialized label machines. They cost around $4,000.
@waynefilkins8394
@waynefilkins8394 Год назад
@@MrRicoh Well, as overwhelming as it seemed (I never really took printers apart except 3d printers which are surprisingly more simple from hardware perspective) I skipped through part of this video and was able to do it relatively fast. Got the label pieces out of there and now it works even better than it did before. This video really saved my ass yesterday, I had orders that had to go out and couldn't print my labels. Thanks for sharing it!
@waynefilkins8394
@waynefilkins8394 Год назад
@@MrRicoh I did sort of start it before watching this though, and took the top off first. Luckily I did it slow because there were 2 really thin ribbon cables. So I disconnected them, then followed your video and it really helped get the exterior off. I didn't have to disconnect those other cables from the (logic board?) as I was able to pull the roller things out just enough to get to them while cables were still attached. btw there was toner all over in there. That thing that say the colors, so u know the order to put the color toners, that thing was full of toner. I had to dump that out, and spray the whole thing down with an air compressor. I think this is my punishment for using off-brand toner from Ebay lol.
@adrianstefanski2013
@adrianstefanski2013 2 года назад
kurcze, u mnie coś dziwnego sie dziej z clp 365W, wkładam podajnik, a ona jakby go nie widzi.. i czerwona lampka ciągle miga ;/
@MrRicoh
@MrRicoh 2 года назад
Otwórz i zamknij przednią pokrywę. Powinno być OK, ale przy próbie duku natychmiast ponownie jest czerwona lampka to napraw sprzęgło, tak jak na filmie.
@MrRicoh
@MrRicoh 2 года назад
AAA i jeszcze sprawdź w sterowniku czy po prostu nie masz zużytego transferu lub bębna
@adrianstefanski2013
@adrianstefanski2013 2 года назад
@@MrRicoh okazało się że pojemnik z zużytym tonerem był pełny
@MrRicoh
@MrRicoh 2 года назад
No to bajka. Maszyna uruchomiona.
@nyangel515
@nyangel515 3 года назад
Are all Samsung Xpress laser printers well overpriced garbage? I'm noticing mostly paper jams, phantom paper jams, burnt out fusers, and problems with the roller drums.
@MrRicoh
@MrRicoh 3 года назад
In fact, all printers have a lot of problems. Not only Samsung but also other manufacturers make devices of poor quality. Small home printers need to be simple and cheap, so sometimes inferior parts are used to keep the price down.
@waynefilkins8394
@waynefilkins8394 8 месяцев назад
Welp I think I finally destroyed the piece of sht. I had to replace the orange roller, it got all tore up from a paper jam (label paper). I bought the orange part on aliexpress for like $10 but I had to tear so much stuff apart to get to it I got all kinds of parts that idk where they even go, and broke some parts and can't get the assembly thing with the orange roller in it to go back together. I swear it's like it was never together to begin with...nothing I do will make this shit go back together. Deciding between buying the whole part with the orange roller in it, which is like $50+ or just trashing the whole thing. Tempted to do like on office space and take it out in a field and beat the sht out of it with a baseball bat. God I hate this thing.
@MrRicoh
@MrRicoh 8 месяцев назад
🇬🇧 Relax. You have tried repairing the Fuser Unit and replacing the heater roller in it, but this is a very difficult procedure. After many years of experience, I will not replace the orange roller because it is too complicated and there is an additional risk. Some time ago I spent a few hours and replaced the roller, but the roller was of such poor quality that the toner stuck to it. So you better buy the whole Unit. Good luck. 🇮🇳 आराम करना। आपने फ़्यूज़र यूनिट की मरम्मत करने और उसमें हीटर रोलर को बदलने का प्रयास किया है, लेकिन यह एक बहुत ही कठिन प्रक्रिया है। कई वर्षों के अनुभव के बाद, मैं नारंगी रोलर को नहीं बदलूंगा क्योंकि यह बहुत जटिल है और इसमें अतिरिक्त जोखिम है। कुछ समय पहले मैंने कुछ घंटे लगाए और रोलर बदल दिया, लेकिन रोलर इतनी खराब गुणवत्ता का था कि टोनर उससे चिपक गया। इसलिए बेहतर होगा कि आप पूरी यूनिट खरीद लें। आपको कामयाबी मिले। 🇵🇱 Spokojnie. Próbowałeś naprawić Fuser Unit i wymienić w nim rolkę grzejną, ale to bardzo trudna procedura. Ja po wielu latach doświadczeń nie podejmę się wymiany pomarańczowego wałka, bo to jest zbyt skomplikowane i jest dodatkowe ryzyko. Jakiś czas temu poświęciłem kilka godzin i wymieniłem wałek, ale wałek był tak słabej jakości, że toner się do niego przyklejał. Więc lepej kup cały Unit. Powodzenia.
@waynefilkins8394
@waynefilkins8394 8 месяцев назад
@@MrRicoh thanks for the advice. I had it all replaced but it wouldn't close no matter what I did. I guess I'll buy the whole part this time.
@MrRicoh
@MrRicoh 8 месяцев назад
Buy the entire unit, but don't throw away the printer. This is a good machine.
@mrhanson9922
@mrhanson9922 2 года назад
whats with the gloves..its not contaminated
@MrRicoh
@MrRicoh 2 года назад
The gloves are clean. They just have colors.
@waynefilkins8394
@waynefilkins8394 Год назад
this is ridiculous you have to do all that shit just to get to the rollers???? wtf???
@MrRicoh
@MrRicoh Год назад
Yes, unfortunately, the design of this printer is tragic. There is no other procedure for replacement. Repairing this printer is cheap but very laborious. Regards and good luck with the repairs.
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