Why Samsung Printers Jam Paper or Don't Pick-up Sheets. 

This video not only has the DIY value, but also, or even more importantly, an educational one. I respect your attention to not only showing how to fix the problem, but also to explain the logic behind it, so we could actually UNDERSTAND what is going on in the underbellies of our printers :) I appreciate it a lot. Subscribed with pleasure. :) Kudos!

Thanks a bunch! Just fixed my Samsung SCX 4825FN thanks to this. In case it helps, I took apart the solenoid from the printer and measure the two foams, to have like a paper template of their tiny sizes. I removed the original foams and cleaned surfaces with alcohol. Then took the cork from a (good Spanish) wine bottle and cutted a very thin slice of cork (about the same thickness than the original foam, maybe a tiny bit thicker). Then I cutted the cork slice with scissors, to match the sizes of original foam pieces (using my tiny paper templates). I prepared just a bit of high temperature epoxy (just in case) and placed a super thin layer on the corks, and glued them to the solenoid. Now I have the printer working, with no noises, and hope cork won't tear off that way.

Other ways to probably fix this, with nail polish remover, (disolvent) to reduce sticky, also with alcohol to reduce stickyness, use paper cuts to stick them on the foam, and also buy foam on any paper shop and replace it, also use foot powder, to get rid of sticky, and last but not least get rid of the foam and clean with disolvent, thinner or any other product like it, and also all the previusly mentioned, Thank you for sharing!

Really good information. Thank you. I found this same problem in an SCX-4725 printer. My printer was picking up multiple sheets and sometimes not picking up a sheet properly. Both the foam on the solenoid coil (for when the solenoid lever is in the energized position, or paper feed position) and the foam on the solenoid lever (the de-energized, or rest position) were very sticky. ...I am not clear on the purpose of the foam, but I kind of doubt it is noise or entirely noise. ...The foam on the solenoid coil could be to prevent noise, or to prevent damage to the coil bobbin, or to prevent lever bounce. ...The foam on the solenoid lever could be to prevent noise, but I doubt that. Again, It could be to prevent bounce. ...But possibly the foam tape between the solenoid lever and the solenoid core frame (where the frame stops the solenoid lever travel) ensures that there is an air gap at that point, to ensure a break in the magnetic flux there. That might create same-polarity magnetic-poles there, between the solenoid-frame lever-stop and the lever itself, so that the magnetic poles oppose each other, to create a magnetic push to help the solenoid actuate. This would explain why the lever foam can be eliminated in some printers, because the L-tab of the solenoid lever rides on the cam of the pickup gear, which means that on some printers, there could be an air gap between the solenoid lever and the part of the solenoid frame that stops the lever travel, even without the foam there.

Effectively, my 11 years old scx-4300 was suffering from this issue. I removed the foamy stops and it’s working now. I kept the solenoid and all that’s different now it’s just a click noise which doesn’t bother me at all. I noticed the solenoid is activated for less than a second. That’s why when the foamy stops stuck to the plate it causes the paper puller to grab two sheets leading to paper jam. Thanks a lot for the tip!!

Thanks the other videos didn't explain the issue as you've shown. in this video.

Oh mio Dio,😮 incredibile, ho risolto il problema alla stampante grazie a questo video! Ed anche gratis! Grazieeeeeee🎉

Do you know this to be a problem with the Samsung M4530 printer? We have one that prints fine when printing one-side prints, but when printing in duplex, it reliably jams "at top of duplex" 75% of the time, and the jam has to be cleared out via the rear door. Every time we do this, the paper has one-side printed, so it's always jamming when it goes to print the second side.

Hi thank ypu for this information. I wrote to you few days ago about a printer not working. I used your instructions to take a part the printer and found 2 disconnected wites and a pickup weel was not samled correctly. The pba print was damaged but I used the sparepart from my second printer 365. After fixed all this my printer is,qorking again, but printer stop when trying to load paper. I have seen your recent video above, but I wonder why this happens after maintainance. The printer was very effective before I made mismash with the pickuproller and no problems only some stribes on the color prints (try to fix it by cleaning the roller). Now I have 2 options. I can take the paper unit from the old printer or can buy a soleoid from HP . What would you do?

Hi! I'm having error #c5-1710 on a samsung CLX-6260FW printer, please advise. Thanks!

THank you!

I have a Samsung Xpress C410W and I have this exact problem! I've never had any issues until now and I've had it for years. Everything was great, just put brand new toners in it and it just stopped loading the paper and tell me there is a paper jam. I have taken out the roller cleaned it, cleaned everything in it, and it still does this.

I have a sumsung sxc 4600 printer, it constantly tells me "the cover is open, close it" while everything is closed. please help me understand and be able to repair my printer. thank you

Grazie mille per il video. Davvero molto utile!! La Samsung è meglio che si spari: che azienda indecente!!!

Hi thank you for the video. I have Samsung ml-2525w.It"s not picking up paper, and/or picking-up multiple sheets per print. Do you think I have the same problem: bad solenoid? Thank you

Does this also apply to the SCX series of laser printer? My SCX-3405W is showing these same symptoms; not picking up paper (no paper in the feed roller mechanism), yet it says I have a paper jam. Would be nice if this would explain the problem....

Ciao, bella spiegazione. Ma in generale sconsigli l'acquisto di stampanti samsung? Volevo prendere una multifunzione m3370fd nuova. Anche lei soffrirà di questo problema?

Does this apply to a Samsung CLP-320 as mine picks up the first sheet and then a few others follow and jam up.

Thank you for sharing your knoledge , very helpfull. When Selenoide Is bad the printer Will not work at all ? Mine printer a Samsung x press 3875 does prints well after i turn it on but when go to another job i have the error of jam inside machine but there s nothing. This hapens all day long, very anoying being opening front door every Time to get rid of the error. Any idea what it could be? Printer was in a box for 3 years withou any use Thank you

Hi, I have a Samsung ML-3051N and the constant jamming is driving me mad. It works okay if I use the manual feed but using the tray feed and it always jams after the second or third page of a continuous print. Any tips?

Good video. Where is this solenoid located and where can i buy it from? Thx

Great explanation and indeed, apparently Samsung is not aware that this small defect impacts their image as a producer of reliable printers. Too bad. Of course, this leads to early printer renewal and the related pile of unneccessary printers being sent to the junk yard. Too bad in 2021!!

My printer ML-1750 doesn't pickup paper. The printer makes noise to indicate that it is trying to pick up paper but it isn't able to do so. What do you suggest? Thanks for your help.

Ciao Paolo e complimenti per i tuoi video.Mi serve il tuo aiuto : La mia Epson L805 mi ha dato un falso alarme di carta inceppata.Mi spiego : vado a stampare una cosa qualsiasi,la carta viene tirata dentro per meta',la testina lascia la sua posizione di riposo e si avvicina al foglio di carta,pronta a cominciare il suo lavoro,e proprio a quel punto si ferma tutto e la lampadina con il simbolo di carta (e contenitore d'imondizia) sul panello frontale comincia a lampeggiare rossa.Sul PC appare il messagio di carta inceppata.Premo il tasto con la lampadina rossa lampeggiante e la carta viene fuori senza problemi (bianca,ovviamente).La stampante tira dentro (automaticamente) un'altro foglio di carta,per riprendere l'operazione,ma succede lo stesso di prima.Qualche consiglio?Grazie

Hi, Great information. I am having problem with my printer Samsung Xpress Color C410W. It is not printing any pages. When I place print comment it gives me blank page. And sometime restart by it self. while printing. I need your advice what can me the issue.

it's all about an electronic component. A printer that will not pick up paper sheets need some remedy on the foamy rollers that get paper... identify where and what to do to make the rollers get sticky again ...

You mustn't change new one..you should clean old plastic parts and continue to use old

It's *deliberate aging of the product* Samsung does it on purpose - I know a lady that works for Samsung and her job is to qualify product materials that should wear off after 2-3 years of usage! NO JOKE. I was a professional printers repair technician and I was using a double sided repair foam tape for it., sometimes thinning it down with a razor to a proper thickness. Do this instead of buying the new solenoid - don't support Samsung for doing this BS to consumers