Michelle Henry from Foodie Coaches talks with Ken Burgin, sharing her extensive experience in recruiting, training and supporting managers in restaurants, cafes and foodservice.
Questions discussed include:
What makes a 'good' manager, and is gut feeling about an applicant enough?
How do we test for manager ability, and what can be found from interviews?
What type of number and people skills do hospitality managers need, and how can those be developed?
How do we support a young manager or supervisor when they first take the role?
Plus the 3 key responsibilities managers need to be good at and the importance of manager checklists. They need their own checklists, not just making sure the team follows the work checklists.
#foodiecoaches #business #hospo #hospolife #restaurant #restaurantlife #hospitality #businessowner #businesscoaching #businessstrategies #venueowner #growth #worklifebalance #worklife #systems #hospitalityexcellence
20 сен 2024