HOW TO Make SAMSUNG Ice Maker Start Making Ice Again! 

Awesome tip! Thanks for sharing! And glad you avoided the service call. :)

This worked! Thank you both!

You're welcome! How did it work?

If I don’t have the FLEX ZONE button, which one on the panel is equivalent? Power cool? Water/ice?

yeah its pretty stupid on Samsung's part, why not include it in the manual

Great, partner! Glad it worked out for you. Enjoy your precious ice!

Wow, partner! So glad that it is working without another ice maker. Hopefully, this fixes it for the long haul!

That’s great to hear! Thanks for sharing!

Great to hear, partner! Hope you are good to go from here on out!

So glad to hear it! That must have been such a refreshing sound! Everything still working well?

@@MRGREGSHOWTO no 🙁

@@Sarahbear2000 sorry to hear that partner! If the force defrost worked temporarily you may have remaining ice buildup which could require a full unplug defrost. That’s a big pain though finding a temporary home for all the food.

@sarahbear2000 - same!!! We resigned to buy a bag of ice every week for the last 2 years 😢 aghhhh!!!! Figured it wasn't worth the hassle. We defrosted by unplugging and oooh my goodness! It was ice madness in there. Sooo glad for this video!!

@@MJ-jo8sy how long did you have to leave it unplugged for? I’m planning to do this in the spring after we dewinterize our camper so I can use the fridge in there to keep everything cold. I was also baffled that even after I was turning our ice maker off it was turning itself back on. I just found the answer to that - we’ve been filling the ice maker with ice that a counter ice maker is making and when you hold the ice lever to release that ice it signals the fridge to turn the internal ice maker back on! Stupid fridge.

Thank you, partner! I don't know about hero status, but happy to help! Did it work?

Nice work! Very happy to hear that. Thanks for sharing!

Were you able to get it working again?

Great, partner! Love hearing the success story! Hope it doesn't get stuck again.

Howdy, partner! You should be good to go now. If not, try running another defrost cycle.

@@MRGREGSHOWTO After just one defrost cycle the ice maker is working perfectly. Thanks again.

You can too, partner! Did it work?!

Awesome, partner! Thank you! Did it work?

You’re welcome, partner! We had the same issue twice, but its been good for a couple years now.

Awesome, partner! You’re welcome - happy to save Xmas!

Happy to help, partner!

@@MRGREGSHOWTO you're 💕 very helpful. I'm trying to get Samsung to replace. They've gone this before and then but the new ones go faulty. Mom is 86 and alone and afraid she'll lose her food again. Thanks.

You're welcome, partner! Hopefully, we were able to save you that $200 and the headache of a repair visit!

Thanks for the info. That sounds like a really, really hot hair dryer. I definitely would advise against the use of a heat gun or similar.

Great, partner! That's a lot of beeping, but glad it worked!

Thanks for this! I tried it once... and no ice. Waited a day and did it twice in row. And 3 hours later I have a half a bucket of ice!!

Hope it worked! Any luck?

Glad it was helpful, partner! Thanks!

Watching other videos… would food grade sealant work to seal the air gaps? That could be the root cause!

Awesome, partner! That’s great to hear. Helping generations of families. 😄

That's great to hear! Glad you are up and running again!

You're welcome, partner! The panels keep changing - glad this one worked for you!

How did it go!?

Howdy, partner! Luckily, ours doesn't freeze up very often at all - that sounds like a lot. Happy to help.

You’re welcome, partner! Hope it helped! We love the water pitcher - great idea from Samsung!

You're welcome, partner! Hope it helps!

Awesome, partner! Great to hear!

Awesome, partner! Glad to hear it!

Howdy, partner! I was unaware of that. Hopefully, this tip helps for a good while.

Howdy, partner! Glad to hear that you are getting it fixed with a new maker. Hopefully, you don’t have any further issues.

You're welcome, partner! Glad to hear it!

Very happy to hear that! Hope it stays working from now on.

Hope it worked out for you. All working again?

NOTHING is built to last since we moved manufacturing from the US.

I sure hope so. If it doesn't work the first time I would try it again. Any luck? Keep us posted.

Is it still making ice? If so, you may want to use a hairdryer around the ice bucket until you can get it free. Then, remove all ice, dry, and replace.

You’re welcome, partner! Glad to hear it!

You’re welcome. Hopefully you won’t have to do it again for a long time!

We do too! Did it work?

If it worked, you should have a bucket full of ice within 12 hours or so. Any luck?

Howdy, partner! How did it work? If all of your ice melted and it was a giant block of re-frozen ice, I am not sure this fix will work. For that sort of power outage situation you may have to unplug the entire unit and fully defrost it. Good luck!

@MRGREGSHOWTO after about 4 cycles and getting my fingers up there to loosen some ice cubes, everything became unstuck. It didn't melt to water (thankfully), but enough for the auger to be able to pull the ice forward down the chute. I emptied the ice that was there and voila! All is good. However, I still can't slide the bucket out of the housing. I'm too scared to crack the plastic, and it still feels stuck. Now that it's fixed, I don't need to. It is a reminder to me to empty the ice in the fridge before shutting off the water when I go away on vacation.

Thank you, partner! No hero here, just happy to help!

That’s my problem too! Ice bucket is frozen and can’t pull it out 😭

@@miss.heatherr mine still is… lol. I spent two days streaming it repeatedly, and it’s still stuck.

I have tried steaming mine as well and did 2 defrosts still can’t get it to come out

@@coastemac I haven’t tried my steamer but tried my hair dryer lol didn’t work. I tried the defrost method. Didn’t work either. So frustrating!

@@miss.heatherr I was warned against using hair dryers and heat guns since they get hot enough to melt components of your ice maker. I steamed mine over a dozen times and ran defrost cycle close to a dozen times in 2-3 days and it’s still stuck. Been this way for months.

You're welcome. Did it work?

Yes it did!! 🎉🎉

Thanks, partner! Hope it helped!

Howdy, partner! Do you have controls anywhere? I know there is a different sequence for models with the external controls only.

Howdy partner! I’m sure there is, but my freezer doesn’t have that function. I’d look inside to see if you see a manual on/off switch near the ice bucket.

Thanks for sharing. Its only happened to me twice and has not occurred in a couple years. Strange that it is so intermittent. Luckily, the force defrost has been an easy fix both times.

Oh, my story is taking a change. Samsung after canceled the appointment they offered to refund me for the refrigerator. I’ll let you know what happens.

Howdy, partner! I’m not sure what you’re referring to? Don’t think we have a brown stopper on ours.

Howdy, partner! I am not sure exactly where the heating/defrosting takes place in terms of just the lines or the whole ice compartment. If you have a ton of buildup you may have to unplug the unit. I think the FD is more for minor internal blockages. If ice buildup continues, it may be time for a warranty ticket.

Howdy, partner! You could still try to run the cycle with a towel underneath your ice tray. After the beeping stops it should come out and you can clean the ice off. Otherwise, I might use a hairdryer to jump start the thaw. Good luck!

It may, but I would recommend getting the ice tray out first. May want to gently heat with a hair dryer to get the outer ice thawed.

You're welcome, partner!

Welcome, partner! Hope it helped!

Howdy, partner! I am not sure, I don’t have the bottom ice maker. Can’t hurt to try! Let us know what you find out.

You're welcome, partner! Let us know how it goes and if you're successful with the quick fix!

Worked like a charm. Thanks

@@MontyTFreek-gr6tf that’s awesome! Glad to hear it. Have a great day!

You’re welcome, partner. Happy to help!

You’re welcome, partner! Hope it helped!

I believe that it should return to the temp settings that you had set. If you go to store/demo mode, you may have to completely reset temps.

@@MRGREGSHOWTO Great... thanks!

You're welcome, partner! Thanks for watching.

Tough to say without seeing your particular control panel. You can always try unplugging and letting it naturally defrost, but then you have to move the food somewhere.

Howdy partner! I’m not sure, but you could try the force defrost and see if it works. Let us know!

Howdy, partner! There should be a water line connection in the back. You have to have an outlet in your home to connect the line.

Howdy, partner! Any water that melts should be localized to the freezer ice bucket area. If it’s really stuck after a cycle or two, you may need to use a blow dryer or unplug to thaw.

Howdy, partner! You probably already checked this, but make sure the button lock is not activated. If so, you will have to hold the lock button for 3 seconds to disengage, then the panel should work.

@@MRGREGSHOWTO It was the first thing I checked. I was able to wedge my chubby fingers up the right wall of the ice compartment and felt a small sheet of ice. It took me a little while but I did use a hairdryer on a low temp setting and melted it down. About an hour later there was a wonderful sound. Ice hitting that empty bucket. Thanks again for your video.

@@BuddyWilkinson Nice work, partner! Glad to here you got it all back up and running again!

Howdy partner! Is water coming out or not? If no water, make sure the water line is hooked properly and turned to the open position at the valve.

Howdy, partner! I think it could be possible that both lines froze up. I would try this fix and then maybe unplugging the fridge for several hours if still not fixed. If that doesn't work, it may be time to call a repairman.

Fingers crossed! How did it turn out?

Sorry to hear that, partner! Good luck finding an easy fix.

Howdy, partner! Yes, we have had it for a few years and only ever defrosted twice. Very good unit for us so far.

Howdy, partner! I am not sure with your model. You can always try to use a hairdryer direct to the ice machine area for quick spot defrosting.

Yes, partner! It could be in the lines. If you aren't making ice, I would probably try the force defrost. Let us know how it goes!

That was my problem I don't see any ice inside. But I'm defrosting it now. Thanks man for the video. It definitely beats the guys using blow dryers 🤣

Should be immediate. If it doesnt work, I would run the cycle again.

Howdy, partner! The only thing I could think of would be to unplug and thaw the entire unit in case the ice build-up is too much for the FD cycle. Best of luck to you!

Howdy, partner! I am not familiar with the programming for that model. If I figure it out I will let you know.

I'm following @@MRGREGSHOWTO

Cool! Did it work?

Howdy, partner! I am sorry but I'm not sure how to access that function with your particular control panel, but there should be a way.

You may want to check that the panel lock button has not been pressed. If so, hold it for 3 seconds to unlock panel. If the tray is too stuck, I would either help melt ice with a hairdryer or, worst case, you could unplug the entire fridge to thaw (but need to move food).

Glad to help, partner! You got this!

Howdy, partner! If it just stopped making ice, there is probably a frozen line in there somewhere. I would try this first and if it doesn't work, you could unplug the unit for a more comprehensive thaw. Good luck!

Right on.. thanks

I’m sure you already did, but make sure that the control lock button is not activated. If it still doesn’t work, I’d recommend unplugging the refrigerator for 10 minutes and then plug back in for a hard reset. Good luck and please let us know how it goes!

@@MRGREGSHOWTO hi thank you for replying . I finally got it to force defrost and here some 40 Plus hours later no ice . We change our filters so I have no clue why it stopped . It’s such bad timing as my fiancé ( live with ) has cancer stage 4 and we constantly use ice . I guess a service call is next. Thank you so Much though I appreciate it!

Sorry it didn’t work for you this time. And best wishes for your fiance to get well soon.

@@MRGREGSHOWTO hi just want to Update you . I contacted Samsung they asked via text for a picture of ice maker . I sent it and they arranged service. The tech was phenomenal. The main mother board in the back was shot it was not communicating with ice maker. He also replaced all the ice maker parts minus the tray . It works flawlessly. Thank you for your help It is much appreciated!

So glad, partner! Hope it helped!

Howdy, partner! I am not sure I know exactly how to fix that. Can anyone else on this comment thread help out this user?

I don’t have the flex button either but I used the cool select zone button and was able to proceed.

Howdy partner! It should automatically return to normal mode after the 30 minute beeping cycle. If you have trouble, here’s another video that shows how to navigate through the modes: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-wBrK_Kmt7kw.html

Just the ice maker. The fridge and freezer will be fine.

@@MRGREGSHOWTO thanks and how do I turn off the defroster after the ice is melted ??

The system will beep throughout the entire process and then will stop beeping and resume normal operation. Takes about 30 minutes.

Howdy, partner! It should come out pretty easily just pulling towards you. You may have some frozen ice holding the container in. I would gently try to remove and worst case, you may have to take out your food and unplug the freezer for a little while. You could also try to use a hairdryer around just the ice bucket.

Yes, partner! Its a very nice feature to have. Thanks for watching!

Sounds like a lot of ice build-up. You can use a hair dryer to melt the ice enough to remove the bucket and see if it will all start working again. The other option is to unplug the whole refrigerator, but that is a pain bc of the displaced food.

Howdy, partner! It should pull straight out without too much effort. You may have some ice build up holding it in. If you dont want to thaw the entire freezer unit, maybe try to hit the housing with a hairdryer while gently working it out. Good luck!

Howdy, partner. Not sure what you are asking exactly, but you can always unplug it?

Howdy, partner! You just have to pull the ice tray out. It should slide straight out without much effort.

I couldn’t get ice try come out, did get ur to come out, how.

Howdy partner! I'm sorry, but I have never encountered that. Maybe try unplugging from the wall for 10 seconds and plugging back in?

Did you find an answer for your problem. Mine i oing the same thing.

If the control pad is locked, it won't let you change anything. press and hold the door alarm button for 3 seconds and the lock icon will not be lit anymore, then you should be able to continue with the forced defrost.

@@heathersiglin9658

I did try that but it still didn't work. If you have any other suggestions I would really appreciate it. Thanks. Paul

Did it work? If not, you can try to lightly defrost the bucket with a hair dryer.

It worked!!!!!!! Did it for 4 cycles though. I worked after 3rd cycle and I got the tray out. Did one more cycle just to be sure.

hey partner! It should start making ice again as soon as the process is completed. Expect it to take several hours to fill back up the ice bucket.

@MRGREGSHOWTO thank you for the info. Unfortunately, the ice maker is getting replaced....again.

Howdy, partner! It should slide straight out toward you without too much effort.

Howdy, partner! You can probably thaw it some with a hair dryer and then complete the force defrost cycle. Don’t pull too hard on the ice maker basket, don’t want to break it.

Ok let me try to do forced defrost which is holding flex zone button and fridge for 6 sec right ?