Samsung Ice Maker not making Ice? Here is a quick fix video for any side-by-side fridge. 

If you ARE going to use a hair dryer, I suggest that you use it on a "No Heat" setting, or "Low Heat" setting so as to not to damage the plastic liner of the ice maker rendering the ice maker completely useless. Many folks think a high heat hair dryer setting will yield a hotter, faster, better melting of ice condensate, however; it will also melt the plastic liner on the ice maker.

I went on line to start looking for a repair man. Saw your video. THANKS! Saved me some $.

Dude, you and this video are a Godsend! Thanks! I was mad tilted when after a couple of months I couldn't get ice and dun spent like 2k on it.

Hmmm great idea to fix this problem. I just use a meat tenderizer hammer and bust the ice off the bottom in about 45 seconds. It shouldn’t be happening on a $2000 fridge. Bad design flaw. Will never buy a Samsung fridge again.

You saved me from spending money for someone to come and fix it. LOVE YOU!!!

I did it!!!!! I never knew how to remove the ice bucket until I watched your video only to discover that a large block of ice head blocks the spinning mechanism. THANK YOU!!

Ive had this unit for 7 years. I take my tray out and leave it out for a week or two. This will defrrost it as well as make ice at the same time. I know it sounds crazy but it works. I save the ice in a container after sliding it out of the icemaker since the tray is removed.

As a technician do you how many times I have seen customers burning the liner by using a hair dryer? The plastic liner on those Samsung refrigerator is really thin. The best way to melt the ice on a refrigerator is by using a steamer. Small ones are like 20 bucks. I use it to clear a frozen drain line, to defrost an evaporator or Samsung ice makers. I recently went to a Samsung fridge where a customer damaged the the liner inside the ice maker area compartment by using a hair dryer. That was unrepairable cause now it was impossible to insert or put the ice tray in place. The bad thing about was the he paid 5000 dollars for the fridge and the fridge was only 3 months old.

Just brilliant! I was a little iffy about the hair dryer as so many people mentioned the thin lining so I used the heat from my hand, chipped at it with a butter knife wrapped in a thick towel, and waited a bit. Took a bit longer but I can rest at night lol. I have ice y’all!!!

I have the exact identical refrigerator, model and black stainless-steel. I just did what you did and am waiting to see the results. Thank you so much for making this video!

This method works but is s a temporary fix at best. I have to defrost our ice maker like you describe in the video every few months (and we us a lot of ice so the bucket is rarely full). It also randomly decides it won't work even when it's not frosted up. I even fully defrosted it recently, did a full re-set (unplug the fridge for 2+ minutes) and cleaned every inch of the exterior, grates, etc. to remove even the most minor dust build up last night and after a couple re-sets and 14+ hours for it to make new ice it's still not working properly. It dropped about three pieces of ice over a 14 hour period. I know it can take a while to get back to normal after a re-set but in half a day it ought to be making more than a few pieces. Honestly this thing is more trouble than it's worth. A fridge with a larger freezer and three ice cube trays is a much more reliable way to constantly have enough ice, and it's completely hassle free. I'm at the point where I'm tempted to buy a better model even though this one's only 3 years old. There are known issues with certain Samsung refrigerators with built in ice makers (this particular model isn't properly insulated and sealed), stoves (display flickering that can eventually prevent it from working properly and requires the display be replaced), and microwaves (starts up when you don't quite close the door). We've got 4 Samsung appliances and three of them have these exact issues. I'll never buy another Samsung kitchen appliance without doing a lot of research into the model and potential issues.

Thank you so much, I've been 2 years without my fridge without making ice now but with this video it's like brand new! Thanks (subscribed right now right here)

Used hair dryer for upwards of 20 minutes. Heated & dried all areas. Put things back. 3 hours later, hear the ice filling up. Thanx so much. 👍👍👍👍👍👍👍

Yes good advise… hair dryer on low heat as to not damage the plastic structure. Take your time to let it melt. Great help.

Solid video. You literally helped me solve the problem in less than 90 seconds.

Thanks for the video. We've had our Samsung fridge for about a year and didn't know how to remove the ice tray.

I just used my small steamer and it worked great! Thank you so much for the tip! I have ice again!

It's nice to know I've been doing the right thing, although I use a metal spatula/knife to chip out the ice. Good to know that if I use a hair dryer, to use it on a no-heat/low-heat setting. The worst part of the whole thing for me is trying to get the ice tray out. I'm short and the angles are horrible. I go through this every month and I live in AZ with little humidity.

Thank you for the very helpful video. With your help my ice maker is working again. As I type this I hear the ice falling into the tray. Thank you.

Hey...thanks for the video. Started the fix last night and just checked it a minute ago. Icemaker works perfect. Keep up the great work. Subscribed.

Thank you, Sir! I was able to follow your video. I was able to check my ice maker with your simple instructions. A great video and it was helpful.

I’ve watched so many videos about getting my ice maker unstuck and this finally did it. Thank you! Mine was frozen on top of the is maker, gave it some heat and the big chunks started to fall off.

You have to push the reset button. There is a video that shows you how to do that. Just finished this entire process and it seems to be working.

Our ice maker hasn’t worked for maybe at least two years? It’s been a while. Can’t wait to get back home from vacation and try this 😂

First time mine has frozen after 6 years, thanks for the help.

There is a serious design flaw in these style of ice makers. mine will work for about 2 weeks and then the frost build up will cause the cubes to freeze and stick. Going to try Ricky's idea of calling Samsung and see if they can bring out new parts. Such a pain and a big disappointment in an otherwise nice fridge.

I had the same problem. The ice maker would work for a time then totally freeze up. I found a small hole in the ice tray (manufactured defect). I used some epoxy to fill the hole and that fixed the problem.

I tried removing the tray for 2 days then had to look on RU-vid. I gave the ice a few smacks and came off. Thanks for the tutorial

I do that every months. This refregirator is a piece of junk. No more Samsung product for me.

Never EVER will I buy a Samsung appliance again. Thank you for the video.

Wow. This was happening to my Samsung. I watched this video and it is EXACTLY CORRECT with the procedure. I did it and the ice started working again.

Thank you so much for guiding us through the simple repair of our Samsung freezer. You are much appreciated!

Thank you, thank you, thank you. I was going nuts just trying to get the darn tray out.

As a Samsung Authorized Service Center, this is a good way to crack the seals, never use a hair dryer on these. You will create more issues than what its worth.

On my Samsung, I have to remove the icemaker. There is a horizontal slot on the back wall where a fan blows over a cooling coil that keeps the ice in the tray frozen. This slot gets blocked with ice and the ice melts and refreezes inside & outside the icemaker. That frozen slot needs to be opened up in order for the icemaker to work properly. Also there are pins that need to be clamped onto the cooling coil so when it drips, it drips into the drain & not on the edge & over the side, causing more ice to buildup under the ice maker. Update: I just ordered these parts to eliminate the moisture that infiltrates the ice maker and causes it to stop working. This is a complete video on how to install these parts and permanently fix the problem: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-brYA8j-CZSQ.html

I see lots of videos with ice dispenser but I have a Samsung refrigerator without a ice or water dispenser but it does have an ice maker, it's a french door refrigerator with a freezer door on the bottom of the refrigerator, it does not make ice and the child lock keeps coming back on

We have the same fridge and just now found out about it. Just wanted to know where and how to add water ? Please and thank you!

this caused due to position of icemaker, ie in a very humid enviroment. So the proper and permanent solve is to isolate the ice from the fridge with silicone. You can find too many videos about that🇬🇷

You are Awesome!! Just defrosted all the ice.

This is gonna help out a lot, I'm going to try this in the morning.

Hi quick question how long should you then let the ice maker rest before trying the ice again? I read 4-5h somewhere but another poste says 6-12h?

Great info. What do I do if the tray is blocked with ice and won't come out?

Currennt class action suit v Samsung for this, dying in

This. Is. GRAWESOME. Thanks!!! I think my hair will start turning brown again!!!

Hey great video. I've had this Samsung for 10 years with consistent and repeated no ice issues (RF23HCEDBSR/AA). The ice tray is empty now and I still see ice build up. I tried the rest button...nothing. This is out of warranty and Samsung is useless. Thank you

It's a constant thing. I put a towel on the bottom upfront for the water. If they made it with just 1/2 inch more clearance it would not be an issue I believe.

I’m hopeful. I’ll see in the morning if it works. Thanks

Mine is working now, Yayyyyy!!! Thank you so much.

I can't make noise now with the hair drier (baby sleeping) so what I just did was remove the tray and leave the icemaker without it, so the ice maker is open to the fridge and hopefully will get to the fridge temperature. That should also make the ice melt over time (waaaay longer though). Put some paper towels underneath to get water... I'll check it over time and let you know the outcome tomorrow.

Hello. I have the same issue . No ice making. I had left it like that however now the fridge is making the ice but it's going towards the freezer . Making my freezer over filled with ice. Then when I open the freezer it over loads . Please advice.

On my third time doing this in 3 months. Samsung should really reconsider their setup on these.

Yeah “like a new fridge” until the next time you have to do it. I bought my fridge in 2014 and have been doing this once a month since. When the fridge was still covered under warranty they came out and replaced the ice maker because the ice maker was known for this build up. I swear they replaced it with the same part. Currently waiting for this $2400 fridge to die so I can replace it. Thanks for the video though. I swore you were going to say the fix was running up to the store and buying a bag of ice, because that’s what we do now.

I cleaned mine and now it won't make ice at all!

Thanks bro, renting my sister’s house and I read the manual twice looking for the instructions on how to get the ice tray out of the fridge to see what the “no ice” issue was all about. I guess it’s frozen in place..I really didn’t want to hit sis with bad news. SUB’d. Peace out..:)

This was genius. Thank you!

As a 20yr appliance tech, i can say the best fix for Samsung appliance issues is just not to buy them to begin with.. horribly unreliable products across the board

Thanks for the help. Saved me a bunch of money,

So what if there’s no ice being made? No ice build up. Just no ice period?

Thanks so much. Just heard the 1st ice cubes drop after defrosting this afternoon.

How do you prevent this from happening? I keep cleaning it then a few days later it builds up again

That's a French door not a side by side. A side by side is where the freezer is on the left and the fridge is on the right.

Awesome video!!! My only problem is that I don’t have ice stuck there and my ice maker still doesn’t work!

Thank you! Now I know what to do instead of taking a knife to my unit!

Thanks a lot for the video. Just moved into a home with this piece of crap Samsung fridge.

You can also hold the light button and freezer button at the same time for 5 seconds and it will thaw the ice by itself.🙂

Mine is less than a year old and literally has no ice buildup…as a matter of fact it still looks new in there but it’s just stopped working all of a sudden.

I know this is an old video so I’m not really expecting an answer. but hopefully you will. What if I can’t even get my drawer open and come out.? I inherited the fridge when I bought the house in 2020 the icemaker has never worked. Even the person who sold me the house said they never had the ice maker work.

I dont have any build up is there any videos on fixing this without any build up involved

Samsung frig RS27T5200SG, it makes ice fine but most of time it doesn't dump it. I do a manual dump

I have melted the ice with a hair dryer multiple times, it works! The problem I have is the last time I did it the plastic melted into bubbles. Any idea how to fix that? More time with the hair dryer? Heat gun? Thank you!

Just thawed mine out so fingers crossed!

If I may suggest; there will be a correlation between this issue and relative humidity. An example, living in Florida as opposed to Montana, Florida is probably close to 80-90% humidity where Montana is 30-50%(unless its raining/snowing). Can you dig it?!

Thank you so much, I used a butter knife, hairdryer and this video to save my Super Bowl Party.

Oh hey the first video i find is my exact model and issue lol. Between the Samsung washer/dryer and this fridge i have had never ending issues.

I don’t have any ice buildup and it’s still not working- any other ideas or tips?

How did you just pull out the ice maker?? 1:28 ?? Ihave the same fridge but icant just yank it?

The most difficult thing is I can’t open the ice bin in the first place to use the dryer . What can I do?

What if you can't get the ice holder out at all?

Thank you appreciated the advise the ice maker is working

Excellent video. Solved my problem in 5 minutes.

Very helpful. It worked! Thank you!

Very helpful, thank you for posting this!

Very good video👍😄, very helpful, thanks 😊

I did all that but there's no condensation on my ice maker... I changed the water filter too, and nothing

What about if my ice maker is not freeze??? How can i fix.the problem???? Need help

I could not remove internal parts due to security screw in an inaccessible location, so I did an easier fix, used aluminum duct tape on the three seams along the outside of the ice maker housing inside the main refrigerator body. Same seal but no teardown of internals of ice maker.

I have this problem but there is absolutely NO ice build up anywhere noticable. It happened once B4 but there was a cube stuck. Can't get any answers yet.

Yup you will have to do this every other month. It’s a defect from Samsung.

Lower the water pressure. We had the same problem and since the tech lowered the pressure we haven't had that happen.

I can’t even get the tray out of the maker. You make it look so easy pulling it out of the maker.

Thanks for the video very helpful, I had no idea we cold actually pull that part out ahaha

One recommendation, after removing most of the ice, take the white (bottom left of the ice maker) connection harness cover off, disconnect the harness and remove the ice maker and run hot water to melt all of the ice.

While I was cleaning out the ice I pushed the "ice maker off" button on the door. Now I have a clean icemaker but it won't make ice. If I push the button again it just locks the control panel. How do I switch the ice maker on again? Please help!

I didn’t have much ice build up in mine but cleaned it all out anyway. Then reset with the button inside the ice maker, put the freezer on super freeze mode and it is making ice but very slowly, like 20 cubes a day. We’re also getting plenty of water output so any ideas what the problem may be?

That isn't my problem. I pulled opened the ice maker and there was no ice in the bin and just a small amount of ice buildup that I was able to pull off with my hands. Any other suggestions of what it might be? I added some store bought ice cubes to the tray and it came out the door just fine.

This only helps if your ice machine is frozen, mine is not, and still won't make ice.

So we did this, and now our ice maker won't make any ice at all. We've tried pushing the blue button on the top left of the component inside the maker,. We've heard it beep several times, to no avail. Any idea what the issue might be?

Hi, I just purchased a Sam Sung RF18A5101SR fridge. Deliveryman set the basic setting yesterday. I would like to turn off ice maker & peak demand settings. Could you teach me how to turn off those settings? Thank you !!

Yaaay..fixed..Thank you so much.

How long does it take to produce ice again after you’ve done it?