The symbol alarm is not present on the application hik-connect, i don't know how to set up this event on the area ? Now, is the symbol of notification.
Ive tried to install the app on another phone, as an existing user i can log on after installation but when i click on one of the camera windows(which is blank,) i get a prompt to enter an encryption password...is this my wifi password or something else? It's not my log on pass. I've tried that. Any ideas,?
Hi Sue hopefully your recorder (NVR) has a monitor plugged into it? If so go to System -> Network -> Advanced -> Platform Access and you will find the verification code on that screen. You might need to click the little eye to show you the code.
Gosh I think you're the only person in the universe that has ever said that, but the mute button is there and the cameras will stay muted until change manually 👍
