My problem is that when I send the reset email I don’t even receive an email. When I do it is just dots and can’t click on anything. I am really stressed out I’ve had that account for 9 years
@@umarmalik3757 My brother, I have an old account that I lost, and I lost its email. I have the serial number with which I created the account. Is it possible to recover it, my brother?
my problem is that i have been using somebody else's psn email for my ps4, and i want to use my own email now but don't know how to change it and keep everything i have currently, like games and stuff i bought
I want to restore my old account, I try to log in, it says that the password is incorrect, although I am sure that was exactly the password. Then, when I try to restore the account, I select the date of birth, write the date that was 100% indicated, and it shows that the entered date is incorrect. What to do? How can I recover in this case?
The thing is i tried calling playstation support but it kept saying that the number is not valid or not available. I got hacked a couple weeks ago i didnt do nothing i tried logging into my account on my ps app and i wasnt able i knew my password and email but it said it was incorrect. What do i do i cant even log into my Gmail everytime i try it asks for verification or a code of an number that isnt mine idk how to get it back im rlly stressed out ive had my account for 5 years and ive bought so many things
Bro I got hacked today and I just got my account back two days ago I’m going through,the same thing again I’m not getting no emails from the forgot password thingy , I wish I could get better security on my account I never had this issue ever
Okay so heres my problem, Recently my account was compromised I talked to a psn assistant and I gave them my phone number linked they asked for the debit card numbers but I recently changed my card due to the magstrip fading away. I gave them my serial number linked with the account. They said they had deactivated 2 step verification and they had sent a sign in id which was a bunch of numbers and said you will recieve an email with this information has anyone had this experience too?
I've had the very same issue, and guess what, they act like they don't belong working there, and you can't understand shit they're saying!!! 😡💯 That was 7 months ago, and I'm still trying to figure it out!!! 💯
can u help me i cant access my email and i forgot my password and i also forgot the birth of date i put in it and i have not made any purchase with my credit card hope you can help me thank you
My prob is I accidentally logged out of my acc and its asking for my info and I don't remember the password for the acc I made it over 4 years ago on an old buddies acc and idk what to do
Hi hello there how are u doing today new here and omg is there any left help for me I am not just lost my email and password but also I don't remember the card and numbers it is a long time years I I used it does that mean I can't do anything about it please let ne know waiting for an answer thank u 🙏✌️👍💟
Can anyone help me my mom changend the password to the gmail my account was on then i did what he did in the start of the video and then i put in the birthday and it says its wrong even tho its right please someone ive had that account for 5 years please
My problem is when I try to reset the password I don’t receive the email and I’ve tried scanning the qr code on my phone but it keeps saying can’t sign in rescan the qr code
My problem is I have access to my email but I forgot the dob set in my account and I don’t remember the password my account haves my old number as 2 step verification
@@Ryley_carrolljust happened to me, my nephew got our main acc hacked 🥲 which is my og acc i know most of the original info and i have the orginal ps4 with me but the chat bot says unavailable for me lmk if you the acc back somehow
Can someone please respond basicly i have a psn account but do not have access to it so im deciding to change my email but i have questions before that 1. When i change my email to a valid one will my account/progress/data on my games still be there? 2. When i change my email will i have to access the old one to verify anything? 3. When i change my email / after that when i click forgotten password will i get a email to my new email to change it ?
1. Yes 2. No because you won't need it anymore for your playstation account after you've changed it 3. Yes 100% I have changed my email 2 times and everything is good there are no issues I recommend after u change ur email to have an 2 step verification.
I know my email and password, but I don’t have access to the email anymore, so I can’t sign in, PlayStation for no reason decided to log me out of my account
i know email and password also. Don't have access to email beacuse the guy i bought the ps4 from gave me his account. . I also have 2FA activated and have one time codes. If someone hacked the account it got through 2FA also . Don't know what to do beacuse I dont have date of birth or credit card number. Didnt try talking to live support yet. Any Ideas?
@@mylo012 spent nearly two hours waiting and talking to PlayStation support unfortunately they couldn’t help as I no longer have the ps4 I bought 9 years ago to get the serial number so honest your prob best off making a new account if you don’t either
My sign in id is there it was on my old phone which is broken but when i try to get the email back it says that this email does not exist even though it is the email that pops up when i try to sign in
A friend of mine got similar issue when he tried to reach out to the support team nothing was done not until he reached out to this dude and he fixed it up perfectly and honestly
My situation currently: My account has just been hacked and I tried to recover it but no success. Both email and password have been changed in a matter of minutes along with the username. Most likely a bot breaching my account. I know most of my previous information including username, email, and password. One more thing, I saw the new username so I can indicate which account I am trying to recover on PSN. Having all this information, would Sony to lend me back my account with all the information restored to its previous state including the username change?
Having a similar issue my nephew uses the main acc with the credit card and psn plus on it, he got the acc hacked (idk how), trying to get it back the same way with the chat bot lmk if you ever got the acc back
@@lara-pi5nd In the end I did, I was able to recover it the day after by contacting PSN live chat support in the same region of the account. First you have to give some information to the bot, then you gotta wait for your turn and you tell your story to the agent. My advice is to get the serial number of your every Playstation console you have (which is on the back) and then make sure you have invoices in your email showing that you have acquired something from the Playstation Store (it can also be a free to play title). If you got this kind of info you should be able to recover your account. I already had to recover my account twice!
@@glocky2006 I got it back, yeah. Also, my recomendation is to break the connection between your credit card and the hacked account, that way the hacker can't start using your money to buy random stuff. If something happens to the account, like it getting banned due to the dispute, then that would be another thing to tell to the agent during live chat
So with my issue, I swapped emails for a friend using a spare email I had, But I don't know the playstation username and I don't know the information for it because I only switched emails what do I do?
The time and effort you had put into this work that is beyond excellence. Take mu cordial thanks! You're really an efficient, organized and result-oriented man *Sentry Hub* on his __lG page, thank you for all the extra hours and extra effort you had to put on for getting this job done. I appreciate every bit of your effort. Thank you for pulling this off so smoothly.
My issue is I sign in to a acc tht I got next thing when I login to it I change the password then I accidentally deactivate the 2vc then it log me out but when I try to sign in ik the email n im using my password tht I made but it not letting me in did I mess up by deactivating the 2vc but can I still get the account back
What if my account is on parents control but I don’t have the parent control email I loss that account long time ago but im trying to recover it. 😔 I’m cook ?
My problem is i just go to the initialization and i reset my ps4 and i want to get back the account without email and password because the email and the password i forgot it😢 please help me because i purchased the fc 24😭😭
UPDATE: i got my hacked acc back just needed the psn name, original ps4 serial number that the account was created on and first and last numbers of credit cards that u made purchases with on the acc
I had the same problem, and I entered the correct date of birth, but it wrote that the date was either incorrect or that the link to restore the account was out of date. In the end, I wrote to the PlayStation online assistant chat bot and he sent me just a link where I immediately changed the new password and everything without the date and other things.
My issue is I had my email linked with my old phone and it is broken and I can’t access it I don’t know to password to that email and to reset it I have to have my old phones number and I can’t do that
I had similar issue when I try to reach out to the support team but nothing was done not until I reached out to him and he fixed it up perfectly and honestly
My brother, I have an old account that I lost, and I lost its email. I have the serial number with which I created the account. Is it possible to recover it, my brother?
I had similar issue when I try to reach out to the support team but nothing was done not until I reached out to him and he fixed it up perfectly and honestly
I can log into my account but I have lost the PW used with the email, I phoned them and well he didn't want to help me, Xbox let you change the email without your old email PW but not PSN, is there amy way around this please ? I want a new email I can use with access to it.
@Clifford-43r I manage to change the Email I entered my phone into the 2 step and after changing the email it asked for a code sent to my phone I entered the numbers and now I have a new email I can now access, some would be bad people that would trick you into being locked out of your accout thats not me !! do as I have and it will work, make sure you type the email in correctly take your time write down the numbers, take your time don't panic!!
My problem is that I play on my brothers account that has PlayStation network but it doesn’t say which email it is Connected to so I can’t activate 2fa on Fortnite and stuff like logging into playstation
My problem is when I was changing my email, I accidently used another email that doesn't exist. So I'm basically just locked out of my account. What do i do?
My problem is that I had my ps4 acc in 2019 and I can t get I back bc I don t know the birthday that I put before an years can someone help I tryed everything
Hi hello there how are u doing today new here i try to recover my psn account on my ps4 for such a long time even today now that's how I ended up here on this video can I get a help please I don't know what to do anymore but happy to be here and find this video 😃🙏✌️👍❤️
Someone help me I changed my password but when I go to log in I put my email and password but it sends a verification code to my old phone number with no other option to send it to my email what should I do?
and i cant go to eny online mod becuse my acc in sin,out and at this point it told me whait a some time maybe it gets fix or i needed to rest my password
