How to Remove Radio / Navigation / Touch Screen from Cadillac XTS 2013 for Repair. 

The shifter surround/cup holder piece is held in by 4 screws, not only the two shown (1:45). The extra two screws are 1) under the shifter plate, in front are to the left of the shifter itself and 2) under the rubber pad at the bottom of the forward-most cupholder. The pad is a PITA to get out, but you have to work it out so you can get to that last screw. Also, the button bars that flank the CUE screen are a pain to get out (4:15). Each one has four clips: 2 on the outside and two on the inside between the CUE at the buttons. The outside ones are simple to pop, but you'll need a tiny, flathead screwdriver to pop the inner ones. And you'll have to work blind because it's not easy to see into the seam where the clips are. You need to remove these because the uppermost screws holding the CUE itself to the car are behind these switch modules.

Followed this video today on a 2014 XTS and wanted to report that this went fine. Only issue I had was the shifter/cupholder. Getting this back in was very difficult because of the plastic guide under the front cupholder wouldn't fit in the right location.. Was quite a pain. Everything else was fine. Removed in ~35 minutes, put back together in about 20 minutes. Thanks for putting this together!

Very good video my friend I have the same problem for second time $$$$$$$$

There are screws under the PRND panel and cup holders to

thanks for the video pal, i've been trying to figure this out at my job, got held up at the ash tray

Thank you were right on perfect

Been there done this and it was a pain finding a good video. If I found this one, it would have been easier. There is a lot of BS on line, even telling you that you have to remove the shifter and the seat. Obviously, not. I have the exact same year and model, this video was spot on. Be aware that if you replace the touchscreen, don't forget to remove the plastic on the back. Don't ask how I know.

This guy skipped a lot of screws

So you pretty much need a shoe horn and a number 7 screwdriver and pop everything a loose,simple enough

it would be helpful to show how to remove the plugs from the back of the radio. You skipped a lot of steps too.

Can anyone tell me how to remove just the cup holders on this exact model? I want to clean them so bad !

You missed 2 screws on inside cup holder and one under shifter

There is a screw up under the actual gear shift.. Lift the plastic part that has park reverse neutral and drive.. It's a screw under there.. This guy will drive you crazy trying to figure out why the gear shift isn't coming off

This gave me anxiety

Vary bad you don’t show everything you skip to show how to remove 2 screws