Detailed video showing how to remove the spout or spigot from a PUR water dispenser. This is great to be able to clean or soak the spout to make sure its nice and clean! I received a few comments asking about this so here you go!
Thank you so much for posting! The instruction manual falls seriously short regarding spigot removal. When I called in to Pur, I became very frustrated with the conversation so I just watched your video and figured it out.
Thank you so much for this video!!! Our dispenser started growing algae and I could clean everything BUT that gasket around the spout. Now we can get this super, super clean and replace the gasket as well!
This vid is helpful to recall the direction the lever was in, as well as, getting the spigot out allowed me to work on getting the lever back on. The lever came off the little cylindrical 'knob' that has indentations that the lever's inside 'pin' extensions need to hook back underneath. Pushing up from the bottom was able to get the lever slid back on. Forgot the plastic spigot cover; but, was hard to fix so will not redo. It is just a minor cosmetic anyway. Will keep it if I push down too hard and the pressure causes this weak connection allows the lever to come off again. Glad the 'pins' held up. Hope others find this helpful.
PUR Water Dispenser Monthly Cleaning Maintenance: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-onWwt-weFLQ.html How to Fix Slow Draining PUR Filter: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-99ubaeLOIsE.html
Great video! When I finally get my situation together and stop living in a tent under the highway I think I'll be using this. Until then, it's turbid storm/sewage water for me.
@@RobSomeKnowledge I saw your video and contacted PUR. There's supposed to be a small horseshoe device in the box that moves the clamps. They don't make it for distribution. So when you Google PUR and get their website and ask about removing that part, your video pops up!
I lost the tool to remove the spigot and couldn't figure out how to open it. (Ok. Ok. I more than likely threw it away in a fit of hubris when I first got it. Who needs a tool for that? Am I right??) I almost gave up when I remembered RU-vid has everything! Thanks for this video!
Great instructions! Any suggestions as to how to put the lever back on the spigot? Mine snapped off, but nothing appears to be broken. From searching for a solution, it looks like a common problem with the dispensers, but no instructions/ tips to fix. Mine is a 30 cup. Thank you!
Same here. I have the 30-cup dispenser and the lever came off of spigot. I’ve only had it for two weeks. According to reviews on Target this seems to be a common problem with no obvious solutions. I tried fixing it of course but nothing. It’s like impossible to put lever back on.
They have a bad reputation for this. Doesn't matter if it's straight or crooked. And every time you remove it, it seems to get worse. There is a really skinny band/gasket on that section closest to the inside of the tank, and i imagine a new one would do the trick. I'll be finding out today, cuz after cleaning my spigot, everything drained out of the dispenser overnight. Off to Home Depot...
I used a meat thermometer. any tips on cleaning the spigot though? Was thinking about maybe soaking it in some vinegar, then running alot of water through it, Got mine at goodwill, looks like theres some residue of some kind in my Spout.
I soaked mine in 6% acidity vinegar (i use it for a lot of things, and it's how you dissolve mineral crust without using nasty toxic stuff. I also have a small collection of bottle brushes and toothbrushes, and i had a toothbrush that had good wear to it. So i added antibacterial dish soap to the mix and scrubbed the details. If the residue is black, you have black mold. That's bad. If you have sediment, then you're filter is too old, and/or your water is being contaminated. If it's green it's algae, and if it's pink, that's from your tap water - maybe some rust. Anyway, while soaking and scrubbing sounds like a big pain, it really isn't any worse than taking a shower. It's just different.
Yeah the older ones like shown on this video don’t. Do you have the blue and clear one? Or all clear? I even emailed PUR and they told me sorry this spout isn’t removable. Well I think I kinda proved them wrong 😅
@RobSomeKnowledge ours is blue and white, and you totally proved them wrong!! Haha! They should send you the new little key it comes with. It looks like the design of the dispenser has not changed whatsoever! I always wondered what we would do if we lost the little plastic key it comes with. We hung it in a baggy on the fridge with the little filter change reminder stickers.
So unfortunately I don't have a source for the o-rings, as I haven't had an issue with mine leaking at all in 5 years of owning it. PUR customer service isn't very helpful with this info either. You could use any o-ring the same size, as long as it doesn't leak and is food safe. Not sure which lights you are talking about, my filter or dispenser doesn't have any lights on it.
Trust me that has already been attempted. They said they don’t sell that part on it’s own. They even told me that my nozzle on my dispenser wasn’t removable. 😂😂😂. And it wasn’t always included as I never got one when I bought mine
It actually comes with a special piece that to remove it. Most people don't read the directions and end up throwing it away. Me I'm most people. I read the directions after throwing away the horse shoe shaped piece of plastic meant to remove the spout
Yeah some people have told me that, but mine never came with one, even PUR customer support told me this spout isn’t removable when I emailed them seeing if I could get a tool, LOL!
mine came with a tool too, BUT! there is no marking or separate bag to say,"SAVE", so it went to the recycle with the box, then I found in the manual it says to use it to remove the spigot;-(
The cheap spigot broke - presumably as it was designed to do, so they can milk more money from people. And they do not sell replacements. Big hassle. Oh well, I will install an inline filter - it won't be PUR brand though! lol
Hey I feel ya. I definitely hate they don’t sell replacements parts. But to be fair I’ve had mine for several years now and mine is still in perfect shape.
Also, if you want to install an inline filter that’s great! Have you tried contacting PUR with this issue? They may just send you a replacement for free, could be a spigot replacement or maybe a whole new pitcher assembly. It’s worth a shot at least!
I appreciate the suggestions and helpful video - thank you for being a good internet citizen, Rob! As for me, I'm just doing my duty as a big spending, easily disgruntled consumer who ain't got time for customer service departments. Big box companies, you're on notice!
Hahah no problem! I don’t blame you at all was just putting in my experience. Planned obsolescence definitely exists and is a huge problem in a lot of industries, not only as far as consumer satisfaction, but producing a lot more waste than necessary.
@Rob Some Knowledge I'm not 100% sure. I bought the kit and it had a tool to remove it entirely and replace the spout of need be since it had a battery detector in it... but I can't find any replacement spouts to buy. :/
@Rob Some Knowledge now I have to empty the container once it's filtered. Cause the ball that you wedge the handle on is gone. Simply vanished into the 5th dimension.
Anyone know where you can buy a replacement spout / spigot for this water dispenser? Mine started leaking recently and PUR doesn't seem to have them on their website
Not that I know, but I would try just replacing the o-ring on it first. I don’t know of any direct replacement part for the oring but if you measure and just order some o-ring the same size that is food safe
@@RobSomeKnowledge that's where i'm at with this. The pen caps didn't work (too rubbery), so i used mini screwdrivers. Then i cleaned it and the little leak from the first time i cleaned ages go has turned into a flood. I was looking at that o-ring and telling myself to get one, but put it back in - silly me. Glad i checked this before heading to the hardware store - didn't think about food grade! Also, if you look at reviews for the product, virtually all complaints are about how it leaks. And if you clean the spigot, it'll get worse. Damn shame such a good filter and such a huge company, and they can't make decent spigots or offer replacements. But then they wouldn't make as much money, would they? (While the landfills overflow with plastic)
Best way would be a solution of hot water, vinegar, and dish soap, soak and wash, run a flexible bottle brush through the nozzle, rinse thoroughly to completely remove any vinegar, then dry and re-install
@@RobSomeKnowledge I called the manufacturer. (Why don't more people do that? lol) They said they sell no spare parts. They don't even offer the tool separately. He suggested going to a thrift shop or online and looking for one that fits the same hole. As if some 3rd party spigot would clip in and be the exact same dimensions. eyeroll.
Lol I feel ya, the customer service is pretty incompetent to be honest. I also got a hold of them and the person I talked to told me, that this spout is non removable. I told them to look up my video lol, they went silent. @@chryssoraidy9838
@@RobSomeKnowledgethe spouts are cheaply made. I’ve never had one last much longer than 2 years of heavy usage. Usually less. PUR doesn’t sel replacements. AFAIK no one is making replacements. PUR claims there is only a 3 month warranty on these … so this pitcher only built to last 1.5 filters 😂
They actually give you a little plastic tool specifically for this with the packaging so make sure to keep it somewhere in the kitchen and don’t toss it!
Yep I have heard that in the newer models. Mine never came with one, in fact when I contacted PUR to see if I could purchase or receive a tool, customer service insisted my spout is Non-removable, what a joke.
most people throw it out because there is zero information as to what it's for. I found one in my landlady's junk drawer and cut it to use it for something else - had no idea that's what it was.
@@RobSomeKnowledge i wouldn’t have figured it out had i not watched your video so thanks. But now im trying to figure out how its leaking water. It only leaks when its in the fridge. Have any issues like that? Its def not coming from the spigot.
@@3ngi_n33r I haven’t had any issues since I got it really. If it’s not coming from the spigot the only other thing it could really come from would be some small hole in the pitcher itself. Is it actually leaking or are you just seeing the condensation left behind? As you said it only happens when it’s in the fridge.
@@RobSomeKnowledge it seems like condensation but its alot. I leave it on the counter overnight and nothing. Put it in the fridge theres water everywhere the next morning. Condensating out of the lid maybe? I might need to just exchange it.
@@3ngi_n33r hmmm yeah that sounds really weird and haven’t experienced it myself. I would probably go that route and try to exchange it or reach out to PUR and see if they have any solution or experience with that issue.
That's weird, I just got a comment saying the same thing a few days ago. But before that, haven't heard this once. The other guy said it leaks in the fridge, but if he leaves it out on the counter it doesn't leak. You should try this and let me know your results
@@RobSomeKnowledge That’s interesting… I’ll give it a try. I also make sure the fridge door doesn’t hit it, so it truly baffles me. I’ll try the counter!
@@RobSomeKnowledge I have the same container as you (though all clear) and whenever I would fill the reservoir to the very top and put it back in the fridge, it would majorly leak. I would come back to the fridge an hour later and find a puddle on the floor in front of it and inside water everywhere. Water filled in the side compartments of the door, in the crisper, etc. - it was a nightmare! I thought it was damaged due to this amount of leaking, Then I realized that the clear heavy-duty acrylic "hood" for the butter compartment at the top of the interior door panel was protruding into the top shelf where I had the PUR container was and making contact at exactly the point where the spout was. I removed that plastic hood which cleared almost two inches and have not had a problem since. Relief! Btw, excellent video - great instruction, video quality, and camera zoom ins. Thanks!
@@ghostygirla No one is being snarky, it literally takes a minute or two, and if you think this is too much work, I feel sorry for your future. Dont be a lazy ass
LOL! You sound very young and unexperienced, again if this was "a lot of work" for you, you have a lot of the world to experience still young grasshopper
