How to Repair a Moen Shower/Tub valve 

I ran into every possible problem he stated. Cartridge wouldn't come out. Then it broke while pulling it out. Then water temperature was opposite. This video made the process easy. And got over those obstacles easily. Definitely wouldn't have been able to complete this project without this video. Thank you so much

Almost 11 years later and your video is still helping people. This worked perfectly for me. Thanks for representing Ramona so well. Whenever I do need a plumber to come out I know who to call.

Greg Chick - Excellent video! My house guests will appreciate their hot showers. It seems like my DIY repairs on our 50-year old plumbing never go smoothly (everything is stuck, things break, etc.). Your video prepared me for those moments, highlighted all the most important details and...IT WORKED! I’m grateful for your excellent work. Thank you!

Thank you for putting out a great service for DIY folks. Your clear step-by-step instructions helped me replace my leaky cartridge in a short amount of time

Of all the DIY repair video dudes we’ve used over the years, you are one of the best. Thanks for your help. Don’t know what we’d do without people like you who are willing to take the time to share your knowledges and experience to make our lives easier. From Cindy and Dave in Terrace, BC, Canada.... THANKS 😘💕

Thanks a Million, I was able to pick up the cartridge at Home Depot for $39.00. I didn't need the puller I was able to pull it with pliers. The guy at Home Depot told me to call Moen and they would send me a new one free of charge. I didn't do that yet, I'm just happy I found this video and my shower is working again

You, sir, have made my day! I was able to successfully replace the valve in my shower/tub. Once I got the old one out, it was a cakewalk! Thank you so much for your informative video! Much, much appreciated!

Good to see that your DIY Instruction Video is still helpin' folks like me out nine years later since published. Thanks for delivering the goods GC!!

This was by far the most complete and most helpful video I've seen. I needed the special T handle puller tool, and I missed the step where I could have used the special plastic tool to seat the valve body, which would have saved me a few minutes, but I got it done. I really did have to use steel wool, scotch brite and fine sandpaper inside the valve housing to get some calcium buildup out. I also found that using the Moen supplied grease helped seat the valve easily. This video was so much more informative than most, thank you for sharing. I saved quite a bit of money today.

Thank you so much! My husband and I used this video to help us fix our shower. Paid $42 for the cartridge and $12 for the puller @ Home Depot. The ability to do it ourselves: Priceless!

Wow you are a life saver. I can not thank you enough for this video. You saved me so much money. I was able to get a puller from Lowe’s for $15 and a new cartridge for $50. I’m so thankful for this video and your great instructions!

All I can say is thank you, thank you for your video. I just did my walk in shower and it fixed the problem. You are a great teacher and you save me a lots of money. God bless you.

I just wanted to say thank you for this video! Our moen shower valve wasn't closing properly and I went and bought a new cartridge and handle and followed the instructions on this video! I was scared at first since I had no prior plumbing experience, but you made it easy to understand! Thanks and thumbs up!

Very good video! I followed every step of the way. It was a little bit hard to come out but it finally came out. It took me a little while because I didn’t tighten the cartridge puller all the way. I went back and look at the video and tighten the puller and it started coming out. Excellent video, and thank you for the step by step process.

Thank you for this demo! It helped me fix my shower faucet that wouldn't turn off! I didn't need the puller (which I did see at the hardware store for $20) so the only cost since I had the rest of the tools was the cartridge itself, which cost $40. This video saved me the cost of a plumber and having to go without water until I could get one over to fix it (since I had to turn all my water off to my condo).

Can’t think you enough for posting this almost 9 years ago! I used it to fix our shower and had zero problems as a result. Thank you!

Thank you so much for your instructional video. After researching what could be done to repair my long time leaking shower faucet, I had the confidence to attempt this repair myself. I also spoke with a couple of colleagues for added advice. One colleague supported me, the other said I should call a professional before I made the problem worse. I listened to him for a couple of minutes but ultimately it motivated me to fix this leak myself. SUCCESS. I was able to accomplish everything you showed in your video, I am so proud of myself and I'm sure I saved at least $200.00. Thank you for giving me the confidence to do a home repair, I know other women can do this too!

Great DIY video! Total cost for moen cartridge, extra moen pin, plumber's grease and a knock off puller at Home Depot $66.45! The guy at Home Depot looked at me like I was crazy when he realized that I was fixing it myself. (Yes, I know I'm a women and I am going to fix it, lol) End result, It works great, I saved a lot of money and all due to your terrific DIY video! Thank you!😊

Thank you for the step by step installation after 13 years. . I just replaced my 20 years old shower faucet. It was very challenging taking down the old cartridge and putting the clip back in but I made it by viewing your video several times . Great video and my learning experience!❤

Thank you for this. Mine was stuck due to a disintegrated washer, but patience and knowing what I was facing due to your video really helped.

You gave me the confidence to tackle this job myself - THANK YOU SO MUCH!!!

Thank you so much, really helped me understand the amount of work involved and the potential part costs.

I'd like to start out by saying I'm glad your video was the first suggestion for my search. I watched your video and it saved me god knows how much money hiring a plumber as it wasn't something I'm familiar with whatsoever. All of a sudden my bathroom turned into a sauna from all the hot water flowing through the damaged cartridge. I watched your video, ran to the plumbing supply store and purchased my cartridge, didn't work at first as it still flowed through just like my old one did. I stopped watched your video again and went back to it and was successful! Thank you sir!

THANK YOU! Exactly what I needed. I was about to call a plumber because nothing was looking obvious after taking off everything with a screw. I didn't know there was a replaceable cartridge. Thanks to you, now I know and know what to do about it. Probably what should have clued me in it was failing was my handle didn't move all that easy. Then this morning it wouldn't turn off. Good thing I know where the main water shutoff is for the house. Replaced the cartridge thanks to the video and it operates like a dream. I can turn it the handle with a finger where the old one required some torque. Thanks again!

Thanks for this time-saving and money saving video. You are an excellent explainer, and the video was well-shot and well-edited.

BEST vid so far. I can tell you are not doing it for the very first time :) Thank you sir

This video rocks!!!! Great job, saved me the hassle of my warranty company contacting a plumber. Was able to hit Lowes for the part right before they closed, less than an hour later, all changed and working again.

Thank you for the knowledge, I got mine done today due to shower head leaking thanks to your video. Cartridge was 55 bucks and tool was 16. The only issue I ran into which was why I think it was in need of replacing was the rubber seals on the left and right side seem to be torn apart which caused the cartridge to get stuck half way out. I just twisted and turned while applying quite a bit of force which slowly but surely popped the value out. I had to remove the pieces of rubber seal which were left behind. The valve went back into place a lot easier than it came out. Took about 10 minutes tops.

this dude just saved me $250. Thanks Ramon.

And I did. Huge life saver. I was looking at a plumber doing it for $300+. Bought the replacement part at Lowe’s for $40. Did it all myself thank you for your help!

Thank you for being so amazing!!! My faucet in my master bathroom was running and wouldn't stop! With your help and your video, I was able to fix my faucet! Thanks for saving me hundreds of dollars!

Thank you so much for this video. My handle wouldn't shut off the water. Had to turn off the water to the whole house on a Saturday hours before guest arrived for my daughters b-day. Followed these steps plus 2 trips to home depot and FIXED it myself with your help. THANK YOU! 👍👍

The first time I had this Moen valve fail in the on position, I called a plumber. He charged me $700+, and over the course of 3 visits... cut a hole in the wall behind the bathroom (another $500 to repair), to attempt to de-weld and replace the entire valve. I begged him to please just try replacing the cartridge moments before his plan to break through the tile inside the shower for another go at de-welding the valve from the inside. He told me that 90% of the time, replacing the cartridge alone doesn't work, hence his attempt to destroy my house. Ultimately, he ended up replacing the cartridge, after nearly lighting the house on fire trying to de-weld the old valve out completely. The second time this happened in the other bathroom, I followed this video and replaced the valve by myself from the front. It worked. It cost me the cartridge and the valve puller, so like $55 + $27, and 30 minutes. Really appreciate the time you spent making these videos. We don't all grow up with handy dads, so it's great to have access to someone else's.

It's one thing to be a plumber or another tradesperson, it's an entirely another thing to be able to clearly and succinctly explain how to properly do something. Very well done!

Wow, awesome video and was able to help me fix my shower. All of our plumbers are backed up for weeks and this was a lifesaver.

I have to agree with so many of the comments in that it takes a special talent to now only know a trade, but be able to explain it so that it can understood by someone not in the profession being taught. From your video, I was able to complete the repair with no issue. I did find the valve at a little cal Ace Hardware for $53. I thankfully did not need any additional tools to remove the old valve. Thanks for taking the time to teach.

This was super helpful today. Was able to follow the his directions and avert the charge for an emergency plumbers visit!

Glad I watched this. Wish I hadn't started this project at 10pm when it's too late to buy what i need. Thanks for the help buddy.

My husband was out of town and I was home with 4 kids and had a shower that would not shut off. I turned the water off and watched your video on how to repair a Moen. Yep..no plumber needed here!!! Thank you for your help!!

Thanks for the great step by step on the Moen cartridge video. I went to Home Depot purchased a cartridge $47 a bit pricey, need my shower, and a puller $15. Watched the video several times. Be very careful with the copper clip. That step was a bit difficult. Proper alignment is critical. It took me a while, but saved some $$$. Thanks again

one of the few tutorial videos online that walks the viewer through everything required in a very practical and thorough manner without a bunch of fluff. I agree with the others about the audio quality, but when you're stuck with a shower gushing out hot water, audio quality matters very little. Thank you for the comprehensive guide.

One of the best how to videos I've seen

Thank you. You made a job that seemed intimidating pretty straight forward. I replaced one cartridge and flipped another that was installed incorrectly when our house was built. Now it goes from cold to hot like it is supposed to.

Gratitude to this video (and the guys at Home Depot). I had to buy a Moen Cartridge Puller, but that extra expense + cost of cartridge saved me a bundle in plumber fees. Thank You!

Great video, thanks. Just a note, for the allen wrench you need a 7/64 size allen wrench, which is not included in every set of allen wrenches (especially ones that come with inexpensive home toolboxes and similar setups.) I was able to get a puller - which I ended up needing - for about $15 at home depot when I was buying the Moen OEM valve.

Big help. My hot and cold were reversed by my plumber on install. Your video said to rotate the inner stem 180 deg. but that would leave the water on all the time. I had to rotate the H/C 180 deg. to get hot and cold on the right side. Thanks again

Thank you! Your video made it easy to understand. My shower faucet is fixed for $45 in 20 minutes. Your video is accurate 100% 11 years later!

Thank you! I was pretty bummed when I turned on and it was hot where it should have been cold. Helped me with the easy fix of flipping the cartridge and the notch. Back on track!

This was very helpful. Thank you!

Outstanding job! I followed this and was able to replace my values no problem. Thank you very much for the great video.

Thank you so much. We weren’t sure how to stop the leak and your video was so helpful. We kept going back and watching certain parts again until we got everything right. Shower is working correctly and the leak stopped! Yay!! Thanks so much!!

Thank you for the content. Followed directions and replaced a 26 year old broken valve cartridge in under 30 minutes. The longest wait was for Moen to UPS the parts since they are warranted and are replaced at no cost to the original owner.

Great video, helped a lot but I'd like to describe an experience that I had doing this. I called Moen for the free replacement for my Positemp valve. It came promptly and I finally got the nerve to do it. I spent almost an hour getting the old one out. It was about 14 years old and with the help of this and other videos, a heat gun and some WD40, it finally released. I put the new one in, properly aligned, got everything back together and when I turned the water back on, something was wrong. Turning the valve counter clockwise, I'd get cold, then off, then hot. Holy crap! What did I do? None of the vids that I watched covered this. The cartridges looked exactly the same. I called Moen and explained my situation and they promptly sent another. When I compared the newest cartridge with the other "new" cartridge, they looked the same but numbers at the back near the O-ring were different. I can only surmise that I got the wrong cartridge the first time. The second replacement went smoothly, but not without a little bit of anxiety. Hopefully, this will help anyone who might find themselves in the same situation.

Thank you very much for this extremely helpful video. It was great that you took the time to explain where things could potentially go wrong during the replacement process. I followed your steps to replace two cartridges that were not working properly. One had stopped providing hot water, and the other could no longer control the water temperature very well. Both were likely malfunctioning due to a combination of age and the hard water in my area. Thanks again for such an informative video, it saved me from having to call a plumber.

Baby one of the best DIY videos I have ever seen. Detail and no watching unnecessary information. Thank you

Thank you so much! I live in a rural area, and we had to shut off all our water since this tub valve got stuck on! Soonest a plumber could come out here was in 3 weeks. Picked up the part at the local hardware store, and followed your instructions. All is well again. One thought, I didn't have a core puller, and mine was stuck pretty good. So I pulled it out just a bit, then sprayed WD-40 all around the inside. Then pushed and pulled the core a couple times, and it popped right out. Hope that piece of advice can help someone else out there. Also, my core kit came with some grease for the rubber gaskets to ease installation (looks like some Vaseline is all). I cleaned mine out using just some vinegar (which I let sit for a half hour) and a simple green kitchen scrubbing pad.

Awesome video, I just saved myself at least 2 to five hundred dollars on calling a plummer. Thanks for the video.

Great video. I got the Moen cartridge and puller tool replacement kit for $19.00 on Amazon.

Thank you so much for this video. My shower faucet wouldn't shut off the water. I was freaking out and didnt know what to do. After watching your video; I went to Home depot to get the MOEN Cartridge replacement.... It was hard at first to remove from the tube due to a broken piece. Your video not only allowed me to fix the shower but also save me hundreds of dollars from hiring a plumber. Thank you Sir...not all heroes wear capes.

Great video! Just replaced the cartridge on a Moan shower bath faucet by following your instructions! My faucet had a never ending drip that was fixed 100% by replacing the cartridge and Handle. Only difficulty was my clip wouldn’t seat all the way on the new cartridge but that was entirely my fault as the cartridge was not pushed in far enough. Thanks for the great information!

Thanks you. Very easy fix. FYI everyone reading, Canadian Tire, Rona, Kent & Home Depot provide part number 1222B at no cost as a warranty replacement. All you have to do is ask them.

My left ear enjoyed this.

Thumbs up ramonasplumber! Great video. I actually used this video twice, about 2 years apart, and both times it was the perfect explanation to fixing my leaking shower/faucet. Thanks for sharing the information and saving me money from hiring a plumber.

I did it; I'm the hero of the house and the weekend no less! At first, I was going to give up, because, you are right, a plumber can be cheaper after I mess it up. But since it happened on Saturday morning, it would mean Tuesday with no shower. Thanks to you, I accomplished the job and saved about $200.00. Thank you for your great video.

8:40 is my favorite part of the video....you know what you are doing

Thanks, I try very hard to do my best at everything I do.

I watched this once, knew what I needed, bought the new cartridge and the puller to have just in case. I ended up needing it. It took me 5-10 minutes in total to complete. Had I not watched, it would have taken me longer to make this repair. My house is 120 years old so any time I can do repairs myself I am thankful!

Even in 2021this video is still relevant. I was able to change out my shower valve with minimal hiccups as this was my 1st time doing anything like this.Thanks for the detailed steps and thorough tips.

A DIY vid can't get any better than this. Best dressed instructor too.

Thank you! Very helpful! FYI if anyone else has the problem I did: I turned the knob this morning and it broke off with the stem inside the handle and started spraying everywhere! Turned off the water and the stem had broken off about 1/4" inside the cartridge so I could not use a puller because there was nothing to attach it to. So I used a 5/32 inch masonry drill bit and drilled a hole deep into the broken stem within the cartridge. Then I screwed a gold screw in the hole, sprayed the cartridge with WD40 and used pliers to pull on the screw. It took some serious pulling but the cartridge slowly came out!

I was about replace my valve tomorrow and decided to take it apart tonight. The stop limiter you described was my whole problem. Thank you so much for talking about because mine was set to a weird position with my handle turning both directions.

Excellent video! I found with the Moen 1222 that the rubber had split and was preventing the cartridge from coming out, even with the puller. After twisting and yanking hard, it was still stuck. Finally, I put a hair dryer on it for 10 minutes to expand the metal casing and it barely came out! I was told at the hardware store that that Moen cartridge was recalled and I got the replacement one for free.

Very helpful, thanks. Nicely done.

do you need plumbers grease??? so the next time it will come out easier! been my experience! good video!!

I know nothing about plumbing! You explained how it works and how to fix in a very easy-to-follow manner - thanks!

Very well done!!! How the heck could anyone thumb down this video. It was flawlessly and to the point

Hello ramonasplumber... I have a Moen, how do i know what model number is the cartridge that I need to buy.. and just to confirm i need to turn of the water from the main valve outside the house correct?

Im watching this because my shower valve had to break today, on Christmas day 😤🤣😎😎🤙🔥🔥🔥

Thanks for this video, we saved paying plumber $120 by looking at this video. Just purchased cartridge and puller from Home Depot and followed the steps on this video.

Thank you my friend! Our shower handle broke today I watched your video and it just needed a cartridge replacement! It now works perfectly! Thank you so much!!!

Help! I need your help. My faucet looks very very similar to this but I'm not sure if it's a Moen (bought the house with it) it's developed a leak and I want to fix it. Mine you PULL to turn on water and PUSH to turn it off. Left/right controls temperature. How do I know which cartridge and cartridge puller I need without disassembling the whole thing? And if it comes down to that, I assume there's a model number on the cartridge?

The puller is $12.95 at Home depot, the cartridge is $39.99

I know this is an old video but I wanted to say THANK YOU!!!!! You saved me money by not having to call a plumber.I'm subscribing to your channel for future repairs.

I watched a bunch of videos and this ended up being the one I needed to fix my faucet. My cartridge was so stuck I’m glad I spent a little extra for the puller!

Brag and say you read the instructions! she will love it. Share me with your Face Book friends if you do that social webbing...

Fact check.. the tool he says is “in the neighborhood of $100” is $15 at Home Depot. The cartridge he says is $75 to $100 is under $50 at Home Depot. Both could be found cheaper elsewhere. This took 5 minutes and with the tool is was very easy. Forget all his warnings and watch another less threatening video. Aside from the needless warnings that may lead you to hire a plumber, everything else is good.

Thx. This is one of the first (if not the first) DIY plumbing jobs that i have done on our home. Was a success and has helped to make me feel capable of handling other things that may come up.

Thank you so much for the video! I just replaced my shower/tub valve. The only problem I had was getting the cartridge out, the puller tool did not work (although I had a generic brand which you said would not work). However, the square plastic holder did help to loosen it. Only other challenge I had was getting that pin back in. After several attempts and some prayer it went into place. Praise God! After the water came back on I discovered the handle was on backwards, but that was a simple fix.

Where do they sell the white plumbing dress shirts?

This is a truly poor design. I'm sorry I ever installed these into my new house. I have 4 in all and as standard home maintenance replaced all the valves at 8 years. This is an unnecessary, complex, proprietary part. It wastes water as well because it's either on or off. If you want a slow flow of warm or hot water? Sorry, it gives you FULL blast whether you like it or not... A waste of water.

Thank you so much. Ive been telling my Landlords that ive been having problems with my shower valve since 2014 and the damn thing finally gave out today 2/23/2020 and my Landlords only like to be reached by email so here we are 6 hours later with Zero replies. I searched on google how to replace the shower valve and your video popped up. Thank you so much for sharing your knowledge. Because of your How To video, i was able to replace the cartridge my self and it was the MOEN part# 1222 that was needed. Part was only about $50.00s plus $15.00 for the removal tool which i bought. I repaired it and now my kids can take a shower. Thank you very much, i am very grateful!

I had difficulty getting a replacement Posi-Temp 1222 to fit all the way into the assembly (I was replacing an old 96909 cartridge). It would get stuck about 1/4" from being all the way in. As it turned out it just took more force to get it in. Use the white plastic key to wiggle the cartridge until it slips in. This video helped clarify that the handle is supposed to face in the down position at 6 o'clock. It had previously been installed wrong (at the 12 O'clock position). Thank you for this video.

Thank you. Great Video. HomeDepot SKUs that I used for my project: Store SO SKU #1000897582 - Posi-Temp Pressure Balanced Shower Cartridge - $39.00Store SKU #404050 - Cartridge Puller for MOEN - $12.97

It is easier for Ramonasplumber to demonstrate this, using what is probably a brand-spanking new demo valve, than is for you, dear viewer, to actually accomplish same. If you have hard water, as I do, this valve is doomed to fail and it won't take long for that to happen. It is unlikely that you will be able to remove the cartridge without a puller. I couldn't budge mine. You can get a cheap puller at Home Depot for about $13. It will work, but probably only once, because the tangs that fit around the valve will bend and on 2nd use, likely shear off. But it's better than paying a fortune for a pro-grade puller. You must use extreme force to get the valve out because the rubber gaskets on either side of the cartridge will bind inside the valve body. These came out in pieces when I finally managed to rip the cartridge out. The inside of the valve body must be cleaned to remove any lime build-up or other detritus. I used a small wire brush followed by fine steel wool. When you install the new cartridge, even after applying liberal quantities of the oil that comes with it you may still not be able to seat the cartridge all the way into the valve. To solve this, I took a 13/16th 1/2in drive socket, placed the cheap plastic tool that comes with the cartridge over the valve stem. followed it with the socket and gently clubbed it with a rubber mallet to get it seated. Be warned that you had best get the cartridge positioned correctly the first time for hot vs. cold rotation. Because if you don't, you will find that you cannot simply pull the cartridge out slightly and rotate it 180 degrees - oh, no. Instead, you have to withdraw the cartridge as much halfway because those pesky rubber gaskets will again bind and prevent you from rotating it. Good luck in your endeavors and next time buy something else, as I most certainly will.

Did exactly what you said and it worked.. had to use two pliers one loosening the valve and the other pulling the stem.. it slowly came out. Thank you for your great and wise explanation.. Went to my local home hardware and they gave me the part.. Moen has great lifetime warranty.

Thank you! Your video saved me grief, money, and time!!!! Did the repair myself and I feel.like I accomplished something!

7:58 shit just got real.

Here is my advice: IF YOU DON'T HAVE THE PULLER, DO NOT ATTEMPT THIS REPAIR !

STEP 1: TURN YOUR WATER MAIN OFF!!!! This guy’s video is fantastic- first rate. BUT it is easy to skip over the talking portion at the beginning of his video. I did this and failed to understand how serious a mista it would be to pull your valve/cartridge out without first turning your home’s water completely off. The situation quickly turned into a nightmare when my spouse and I realized we’d never discovered where our water main is! Even in our inspection report from a year ago, there was no determination of its location. I had to call the emergency line of my utility company to get guidance and turn off the water main. Finally, with the water off, I was able to replace the valve and then test the water. All good now thanks to this vid 👍🏼

I just finished this repair. Thank you sir for your expertise.