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How to repair a Surface Pro 4 that is dead following a battery replacement

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My name is Marcus Cupello.
I own and operate Marnics Mobile with my brother Nick. We specialize in phone, tablet, computer & console repairs across multiple locations in Canada.
I have spent the last many years developing an expertise in board level repair & microsoldering. I am here to help with your repair/data recovery via our mail in service or provide training if you are interested to learn these skills.
Use the link below to start a mail in repair/data recovery or join my training courses:
linktr.ee/marc...

Опубликовано:

20 авг 2022

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Комментарии : 47

@marcelobullos Год назад

Loved this kind of video! Do it more please.... explainning each step....! Testing and so on...

@marcuscupello Год назад

Thank you! More to come!

@RubberTag Год назад

Would love more explanation when you use the multimeter, how did you remove the short with it? Thanks for the video! I have a Surface Pro 4 I am working on, as a hobbyist, and it will not turn on. I will see what I will try to do, I have a heat gun and so but U don't I can manage to change super small diodes and stuff

@fatwafurqana6031 27 дней назад

What seem to be the initial problem causing the chip to short?

@UnKabyle Год назад

I have the same issue when I test capacitor ther is short in did but when I put chargeur and I measure I find 3.3v I didn't inject 3v just normal test with chargeur Any solution My case suddenly the surface stop working working I don't have battery on it I always use chargeur

@meetact Год назад

Hi, Marcus and Nick, nice tutorial and help for your viewers. I am a hobbyist and do repair my own gadgets. Have you ever tried repairing the Battery Management System Board for the Pro 4 Battery, as I have two new condition batteries just not working. Hope to have reply from you, Thanks and keep up the good work.

@marcuscupello Год назад

Thank you so much for your feedback. Yes, this video shows some of the common faults with surface pro 4. Message me directly and I will help you diagnose.

@meetact Год назад

@@marcuscupello how would you like me to contact you ?

@marcuscupello Год назад

Instagram link in video description

@thenguyen5659 Год назад

How to diagnostic the board? I think my pmic chip is bad too after replace new battery, can you please replace it for me please?

@gmacapagal Год назад

What should the values read on the multimeter when checking the diodes and the resistors?

@sirJayGee Год назад

Hey mate. How did the power flex come undone? How can I tell if mine is disconnected. I just replaced the battery but it won't power on.

@arbnorh.910 Год назад

Ohhh nice Work men 👍

@agarcia8800 3 месяца назад

I have a surface pro 8 and have somewhat of a similar issue. It charges fine and holds a charge without issue. However the device will only boot for a few seconds before abruptly turning back off. Happens regardless of what I try to do. Either boot normal or boot to UEFI. Just shuts off shortly after boot. Any ideas ?

@Lizerator Год назад

Very helpful, thanks for sharing.

@BENZ007 Год назад

I have a surface pro 7 , after I installed a new screen, the battery shows 100% but dies immediately after unplugging power. Any ideas ?

@dardaraveiga6512 Месяц назад

My pcmi chip has a short too how can i get rid of that?

@ilokiwiq 4 месяца назад

0:33 my diodes arent there, I assume they're on the other side below??

@the.real.ipatch 10 месяцев назад

how are you checking the short on the capacitor next to the ITE chip using your meter?

@the.real.ipatch 10 месяцев назад

and what exactly did you do to remove the short other than injecting voltage?

@princesamontina138 Год назад

I do have a question. Is it okay to plug in constantly my Surface pro 4 to its charger? Its battery lasts 1hr only and it keeps turning off when it goes down 50%. Will it damage the Surface itself?

@braian8358 10 месяцев назад

thank you , funciona con este Reparacion

@subhan1641 11 месяцев назад

my surface laptop 2 ,usb and Bluetooth aren't working ,i noticed them not working on same day, could it be an dead IC ?

@middlechild5809 Год назад

A noob question Why do we sometimes use low melt solder and sometimes medium temp solder Shouldn’t all ic’s solder be medium grade ? I’m very new to this and still stuck at level 2 repairs

@marcuscupello Год назад

Low melt helps to clean the original factory solder (217)

@FS-hp9oy Год назад

Considering there is no CMOS how to reset at the hardware level if UEFI password is lost ??

@yahooman316 Год назад

I have a surface pro 4 and if the battery dies I plug it up and it won’t turn on for about 20 to 30 minutes is that normal?

@draxdamc Год назад

Is it possible to upgrade the cpu in a surface pro 4?

@JoseAlvarado-bz2qq 10 месяцев назад

how much you charge to change the battery on surface 4

@kingkoller1503 2 года назад

Great Video :D

@marcuscupello 2 года назад

Thank you!

@smv5175 2 года назад

Nice video

@marcuscupello 2 года назад

Thank you 🙏

@user-bw5hk5nb3k Год назад

Hi i have try everything : ( But i have short on the Condenser, i have input voltage 3.3v to the condenser bur the ITE Ic Chip is stone cold nothing going there hot : ( Fuses ok I am so sadly : ( can u help me please ? greets

@marcuscupello Год назад

Did you check diodes?

@user-bw5hk5nb3k Год назад

@@marcuscupello Yes every diodes i check and fuses too : ( is it a cpu death ???

@UnKabyle Год назад

@@user-bw5hk5nb3k I have the same issue When you test diodes do you get Battery in 12v out 8v Chargeur in 12v out 0

@user-bw5hk5nb3k Год назад

On the diodes are the voltages normaly but near the cpu are grey rail or what is it, its have 0V with Charger and Battery, and 00.3 OHM

@UnKabyle Год назад

@@user-bw5hk5nb3k the same for me right now I'm testing it nothing I'm afraid it's CPU dead with no schematic I can't get anything

@karinamorgan586 Год назад

👏🏼

@marcelobullos Год назад

Man....does your left index finger sutured? WTF happened?

@marcuscupello Год назад

Yes lol, accidentally cut it while working with no11 blade

@supergrendel Год назад

These are the shittiest products on the planet. They are almost impossible to fix and the screens are as delicate as peanut brittle. Not to mention the terrible wifi antenna that rips off every single time you have to replace the screen.