How To Swap Metro By T-Mobile Phone FREE 

How to change for FREE: All current Metro customers can now complete a device (IMEI) change free of charge by calling 611, *228 or 888-8metro8 and using our automated system."

It's 2022. This still works. Thank you sooo much!! My new phone wouldn't work on Metro even though it was T-Mobile branded. T-Mobile kept giving me the run around about unlocking it. Works perfectly!

May 23, 2020 - This still works just the way it's described & shown, except, you get transferred to an agent who verifies your account pin code (again) and verifies the IMEI number (again) then sends you a text with a validation code. Then the agent 'waves' the $15 fee because "you are such a good customer" then tells you to power off the new phone and insert the SIM and make a test call. I think MetroPCS just wants the opportunity to have a live agent ask you if you are interested in some device protection insurance so you will have a chance to talk about it and ask questions. It's quick, FREE & WORKS!!! Thank you TechRight for the help!!!

Just tried doing this method in 2021. Still works!!!! Switched from my S10e to a Iphone 13.

2021 March 31st, Just wanna come on this here and say THANK YOU very much! I was about to head to Metro to swap phones, but YOU helped me ALOT! haha Huge save! My phone is activated and ready to go! lol goodnight from Arizona.

i always wonder about people that dislike easy to follow straight forward videos like this...

This method is working right now, I already switched two devices without even talk to to a representative.

thanks. i switched from an lg v20 to a oneplus 7 pro.called 611. it started out with the automated service like in this video but was transferred to a rep anyways. she was helpful and waived the $15 fee. oneplus 7 pro was running within minutes on metro. entire process lasted 20 minutes

As of 2020 , it still works perfectly, after you type you eight digit code, they’ll transfer to a costumer service representative. It’s not gonna take you more than 5 minutes to get your phone activated for free!! Thank you !

4.22.2020 Edited I did *228 and I was switching from a Metro PCS phone a GSM unlocked phone. I had to use the automated service for a minute and then they transferred me to a person. It was super fast. Didn't have any issues. No fee. 2 hours later I did my sister's phone. She switched from a Metro phone to another Metro phone. Dialed *228. Used the automated service for a minute and then she was done. Super easy! Thank you again for this video! It was clear and to the point!

They just told me it costs $20. About 4 months ago it cost $5. Metro by T-Selfish.

Awesome! Saved me money! Was so easy and I didn't have to leave home! Thank you!

I tried doing it and an actual person answered me and i got anxiety and hung up

it works!! just dial 611 instead of *228

I've been with metro for 10 years now. I've never had a problem with anything, but that's because I've done everything online or over the phone. I don't go to the store for anything. They always charge you some stupid fee for something. It seems they've taken away the online chat on their website so I did my last device swap over the phone. Worked just fine. Just don't deal with these idiots at the store.

OmG thank you so much I followed you to the T & it worked like a charm yesterday I went to switch a phone and they charged me 18 dollars but when I got home the phones ringer was low, low light, etc so I got another phone I wasn't using to go and pay another $18 because my Grandma passed away and I have to go out of state to funeral and I need a reliable phone and I really can not afford a new phone right so thank you again ..you are a blessing I will like and subscribe Thanks again for saving me time and money

12/28 2019 still works did it earlier today and after I entered my code for my new phone they transferred me to a person didn't even mention a fee took 5 minutes

It worked perfectly! Thank you. I had to dial 611 instead of the *288 though.

This definitely worked for me. I tried just transfering the sim card to my new s20 from the s9+ and it wasnt working. It kept saying it had no service. Did this for a whole day. I did what the video showed and it took me to talk to a customer service lady. They told me I had an issue with my imei so they told me to try again in 30 min. I did the same thing again what they video showed and this time it didnt take me to anyone. I just followed what the phone told me too and it worked. So now i have a new phone with service. Saved myself some money from going to the store. Thank you! Really recommend doing this! Now i can do this everytime i get a new phone without being charged. Btw, both phones were unlocked. I have metro pcs plan.

There's not alot of videos that can save some money on yt but this is def one of them.. Thanks bro!

Thank I just did it today. Was simple & Save me $$$$$$. . keep up with the Good Work. Helping all around the world. With a the lesson u are teaching & helping other to learn Varied, thing. God Bless u

Thanks. In the past, switching phones 3 times in a one month period, I've had to spend $45 simply because I didn't know of this method.

Great video as always but sadly the automated method doesn't always work. I just tried to swap my Nokia 7.1 to my Umidigi One and it once again sent a rep who wanted to charge me the $15 fee. So I've decided to switch back to Boost since swapping phones with them is free and can be done online. But love your videos man.

Wait I'm confused as to what "8 digit" code there talking about

It does work and it is free..I just switched my phone 10 mins ago...Awesome!!!

The *228 option worked for me in August 2020. The only thing that I noticed different was that MetroPCS sent me a text code after I entered in my 8-digit pin number as an added layer of security. Thanks for the tip. Saved me a trip to a storefront and the $20.

As of 3/18/2019, within the past 2 weeks I have switched my phone twice without charge. The first time i dialed *228 I was expecting the charge, but was never asked to pay one and I saw nothing on my invoice. The second time I called *228 and I asked the rep directly, "Is there a $15 charge to swap phones because that is what I am hearing?" She said no, but there was in the past, but right now there is not. So I swapped phones again, free of charge.

Thank you so much, just used your advice and it worked. I set it up before the store was going to be open.

Thank bro it's still works as of June 23 2019 just keep calling 611 it only takes 5 mins or less

Thank you! I dialed 611 directions was easy

It doesn't work anymore. On the myMetro app it says its free using the automated system, then after I call the number and go through the process it sends me to talk to some idiot that I can barely hear or understand and then they say its 15$ to switch. I just hung up the second I heard them say it will cost 15$ to switch. Thats annoying how they quietly went back to charging just to swap sim cards. Never had that problem with cricket

Thank you it worked, I've wasted tons of money switching back and forth when i could've done it for free.

Oh that’s sweet! I thought I would have to talk to a live agent!

Damn, I wish I knew this three days ago. 😃😃🤣🤣

nice to know, this can be an issue if you accidentally miss the numbers on the IMEI specially when you're in a hurry, your sim card will not work on any devices. Before, they have like 30 min grace period if you dont swap that time it will go back to your old phone.

Still works 2021! Thank you ma boi

Great video man, this actually worked for me. They tried charging my mom $20 for switching to a new phone in the store but I'm glad I could get it switched out for her by following these steps.

In the end none of the free methods worked for me ( *228 or website) but I told the agent who took my call that I had tried both free methods and they waived the fee for me!!

Got redirected to T-Mobile customer service rep that text me a code to verify me but still got the swap done. This helps a lot because all the MetroPCS stores in my area closed down.

Thank you I am go to have to do that once I get my style 4 in the mail

Thank you thank you very much. Though at the end a real person from customer helped me complete the switch

Which smartphone are you currently using now? I love the LG Stylo 4 and thats what I have.

Thank you for doing this video, this is super helpful!

This doesn’t work anymore as of July 2021 it keeps trying to send me to a assistant

awesome! i just now switched from a oneplus 7 pro to a galaxy s21 ultra with ease. thanks!

Where was this yesterday when i needed it.

Still working. Very easy. You explained it perfectly. Thanks!

Anyone else starting to not like the TV static thing? Great video doe tech right

100% best video on this hands down thank you for

As of September 2020 nothing works. None of them. *228 is dead and 611 as well as phone number sends me to the app, it says follow steps on the screen and then thats it. Customer service which used to be free to do swap now charges $20 even tho the app says that only in the store u gonna be charged a fee. So far i am highly frustrated. Good video tho.

Thanks for the information 👍

all you have to do is put the sim card in go to settings and click software update and it does it all for you in less then 3mins

Just used tonight for my husband's phone number from mine and it worked. Thank you.

I call and they told me to go back to the store I bough it lol

Worked for me at 11:30 PM. It was a real person but they ask the exact same questions as the automated system

On cricket I got a cheap Alcatel tetra and just swapped out the original Alcatel sim card into the f1 play and didn't have to do anything . Cricket has better phone swapping policies.

Oh I am already a subscriber..your the best

What is the 8 digit code

ive never had to call to swap phones, i just put the sim in the new phone and go , but i just use tmobile prepaid or att , not a side company

You are amazing! It worked and didn't even take long (as of Jan. 31st 2021)

I need to swap from a broken metro by t-mobil phone to another metro by t- mobile phone. But I can't use my old phone to call those numbers or use automated system BC phone is basically destroyed. Customer service says they cannot swap it for me BC they HAVE to send code to my old phone in order to make the swap. Do i have any options or am I just plain screwed?

The automated system is no longer working you have to talk to an idiot and get charged the $15 dollar fee as today march 10 2019

Thanks. I watched 2 other videos and they were not very helpful. This video is perfect. Got my phone activated in no time.

The only video that helped me fix my cellphone… thank you soooo much!!!!

Thank you so much I recently upgraded 2 phone and had to pay $30! Now I know how to do it for free

Thank you!! I never would have figured this out. The guy in the apple store said just swap the simm card out. Um, yeah...

Thank you. My metro phone finaly cracked the screen after about 5yrs and I was not looking forward to them gouging me again to swap a sim card ( I thought that used to charge $30, not $15).

This is the only video that is legit and that i have seen that works

TMO/Metro is full of shit, you shouldn't have to call it in every time you wanna swipe phones!!

Thank you!

Seems worth a try. I use to swap my phone back and forth and for others all the t ok me until they restricted people from doing it online. I so am going to try this thanks.

Now is worst because they force you to talk to a representative so you have to pay $20 USD plus taxes!, this happened to me today 2/18/21 no matter what you do dialing *228, 611 or the 800 number and when you try online after typing the SIM card info you see a message like this: your SIM card is not compatible with this device, what a scam! I will look for a different provider for sure.

Yea, as of May 14 2018. None of these methods works *228 gives me a "call cannot be completed" message, 611 sends me to the MetroPCS app. Gotta need to call Customer rep.

Tried it,and it transfered me to customer service who said it's now $20. Good news is they switched both phones sims for me,and waived the fees. 👍

Thank you so much this just worked for me! But I had to call 611 instead of the other number I paid nothing to switch to another Phone thanks 😊

It keeps saying wait till we get someone to help you I dont want to talk to a real person.

I dialed *611 and it just took me to the my metro app

*228 works great!. Just say "Swap Phone" into the verbal command.

#TechGang Thanks for making. I will no longer have to pay a fee whenever my kid gets a hand-me-down 📱😀

Thanks for the info, was able to setup my dad's phone with your help

Not only did it NOT work, the automated system hung up on me after telling me a CSR can't help and I need to go to the store. Well all the fn stores are CLOSED.

Thank you 🙏 it really works and it’s faster save me time

@TechRight how often do you swap? Any wait time in-between swaps?

Thanks bro, worked like a charm!

Can you do a up to date video for this because i think things has changes on how you do it and I think old method is not working for some people

I want to swap but my Cell phone broke and won't turn on at all..!!! So how can I switch cards??

Thank u so much for your help tech right i just switch to the stylo 4

Ok so what if the phone ur switchin from is broke to where u cant see the screen then what?🤦🏽🤦🏽🤦🏽

Man that's some bull crap lol I paid the $15 but glad they fixed it good video

10-27-19 Used it, it works.

Does this work when switching from an android to an iPhone?

the *228 and the other numbers do not work in nyc any other numbers? thanks

Did this christmas day *228 is disabled. called 611 talked to Rep he wanted 20 bucks. then told me save the 20 and do it on the website. found you can only do it on the website if you previously registered phone. called 611 again. complained. 2nd guy waived the fee and processed it in 2 minutes. pulled sim out of old phone, put in new phone. turned on new phone and i had service

Would this process work on a T-Mobile phone to metro?

Metro pcs should be charging customers $15 upgrade I think that's greedy of them doing that and charging device swap fees and charging customers to pay $3 to pay there bill

Still Works like a Charm, Just switched from a shitty 1+ N100 to a Pixel 5a with No issues.

For people that didn't know this, This was an option for years, I think I had metro for like 6 years and switched phones like 20 times.

Worked like a champ, thanks man

An alcatel to a ZTE gross cx i worked for a metro and had the most complaints about ZTE XD

what if your old device is broke and wont turn on? is there another way?