How to Turn on a Chromebook that is not Turning on, blank screen, but the power light is on -2 ways

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How to Turn on a Chromebook that is not Turning on. It has a blank screen, but the power light is on.
First, unplug any USB devices and check to see that the screen is not darkened, check by pressing the 'light up' button on the keyboard. If it is still a blank screen, and it is charged, then follow the steps as seen in the video. System should power on and screen should work. If it still does not power on, plug unit into power and see if it is charging properly. Repeat the first steps of pressing and holding the power button, close the clam shell, then reopen.
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3 авг 2024

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Комментарии : 208

@danielmccafferty2184 Месяц назад

Spent quite a while on the web looking for a solution until I found your video. 10 seconds! How easy! why didn't any of the other sites say this? Thanks so much. Dan M

@selmateacher7 Месяц назад

I am happy to hear that it helped.

@JBtakes 9 месяцев назад

I thought it wasn’t working.. then I made sure to hold for TEN SECONDS.. And it worked!!

@selmateacher7 9 месяцев назад

Awesome. I am happy to hear that. I hope you subscribe and enjoy my newest videos.

@lebronJames-md8yd 5 месяцев назад

It did not work nor turn on im crying bro

@jdramaqueen4369 Год назад

I can't believe that your classes are offered free!!. I learned so much from just watching your videos !!!! Thank you always, Mr. Berry. You are a wonderful teacher!! and funny too.

@selmateacher7 Год назад

Thank you

@867traveller 3 месяца назад

Thanks so much! I was frustrated why my Chromebook wouldn't turn on. Tried everything. Your "ctrl, alt, del" solution did the trick. Fixed. Thanks!

@selmateacher7 3 месяца назад

I am happy it helped.

@haitham_1_9_9_5 Месяц назад

@@selmateacher7qaaA1a

@aimerhalalboy88 Год назад

thank you SO MUCH!!!! all the methods of how to turn on my chromebook (acer) didn’t work.. the second method was a life saver

@selmateacher7 Год назад

Awesome.

@epic3134 4 месяца назад

Thank you so much I thought I accidentally killed the Chromebook by spilling a drop of water in the keyboard, BUT the second method worked!

@selmateacher7 4 месяца назад

I am happy it helped.

@ashleyjordan9398 Год назад

your amazing!!! saved my kid from having to earn money to buy a new one!! thank u sooo much ur video is perfect

@selmateacher7 Год назад

I am happy it helped. I hope you might subscribe and enjoy my newest videos.

@coreygomez2287 Год назад

Thank you so much! Thought it was going to cost me money but your advice worked!

@selmateacher7 Год назад

I am always here to help. I hope you subscribe.

@kennethwhite402 Месяц назад

Thanks my chromebook came on right away!!!

@selmateacher7 Месяц назад

Awesome! I am happy to hear that.

@timgrant88 5 месяцев назад

Was about to unscrew the whole thing but tried your last tip and bang screen back on. Thank you!

@selmateacher7 5 месяцев назад

I am happy to hear that. I hope you might subscribe. Thank you.

@bwright9686 11 месяцев назад

Control alt shift refresh and power button worked!!!! Thanks

@selmateacher7 11 месяцев назад

Awesome! I always try to help. I hope you might subscribe and enjoy my newest videos.

@ullalone 2 месяца назад

Thank you!! Second method worked. Really thought my pretty old Chromebook 7years is done.

@selmateacher7 2 месяца назад

I am happy it helped.

@samanthabrown4323 8 месяцев назад

Thank you, this was the only thing that worked!! Immediately

@selmateacher7 8 месяцев назад

I am happy it helped. I hope you might subscribe.

@marvmarcano 9 месяцев назад

Deserved a like. This worked!

@selmateacher7 9 месяцев назад

I am happy I was able to help.

@samgarnett7298 10 месяцев назад

Thank you bro 2nd method worked wonders

@selmateacher7 10 месяцев назад

Awesome.

@sadiboza7783 5 месяцев назад

Thank you for your help, it worked for me with the first method, I was very worried about it, but thanks to you I was able to turning on 😊. Thanks again. P.S Mine is an Acer Chromebook 311 in case you guys have the same one.

@selmateacher7 5 месяцев назад

I am happy it helped.

@sarahtaylorwriter Год назад

Very helpful thank you

@selmateacher7 Год назад

You're welcome. I always try my best to help. I hope you might subscribe and enjoy my newer videos.

@FarmersAlmanac88 11 месяцев назад

Thank you so much! You saved me from so much panic

@selmateacher7 11 месяцев назад

You're welcome. I am very happy it helped.

@lindajames9211 Год назад

Thanks. I thought I needed new one.

@selmateacher7 Год назад

I am glad it helped. I hope you might subscribe and enjoy my newest videos.

@Tamarapreye5 7 месяцев назад

Thanks alot that was so helpful I appreciate thanks

@selmateacher7 7 месяцев назад

I am happy it helped.

@NormaFernander Год назад

This was very belpfull. Thank you very much

@selmateacher7 Год назад

You're welcome. I am happy it helped. I hope you might subscribe.

@lydia2308 6 месяцев назад

Thank you😊

@selmateacher7 6 месяцев назад

You're welcome. I am always happy to help.

@alicia_rosaleigh1355 24 дня назад

Thank you x1000

@datloot3113 Год назад

Thanks Mr. Berry. It works!

@selmateacher7 Год назад

You're welcome.

@boktot1851 4 месяца назад

@@selmateacher7 hello sir. My files are gone after i did it. There is any possible i can put it back?

@selmateacher7 4 месяца назад

@@boktot1851 This method does not delete any locally stored files. Are you sure that you are missing files? Are you logged into the same account?

@blairsean 10 месяцев назад

Acer Chromebook 315 would not respond to any fixes including the ctrl+alt+shift+refresh + power or just the 10 second power. Then I decided to drain the power which took a day or two, and the plugged in the power supply to get orange light, opened up clamshell, and voila! Your video was helpful and concise, thank you!

@selmateacher7 10 месяцев назад

I am happy it worked and that you got your computer working again.

@user-bs4kd6up9b 10 месяцев назад

Hi I try all this step but doesn't working and my light still on ! What should I do? Can we open chrombook book to Remove battry cable and again put ? Then my chromebook is Work?

@selmateacher7 10 месяцев назад

@@user-bs4kd6up9b Normally, Chromebooks are not opened. It is possible to do as you say, but in class, my students and I have not needed to do that. Once the battery is disconnected or drained, the system will turn off.

@user-bs4kd6up9b 10 месяцев назад

@@selmateacher7 when the is system is turned off and I charge and its work again proparly?

@selmateacher7 10 месяцев назад

@@user-bs4kd6up9b Yes, I believe that is true

@Junior-gh9rz Год назад

thank you so much i just got my computer and it did the last thing and it helped thank you so mich

@selmateacher7 Год назад

You're welcome. I am happy it helped. I hope you subscribe and enjoy my newer videos.

@Luwamem Год назад

OMG. THANK YOU

@selmateacher7 Год назад

You're welcome.

@elvisbilali5137 Год назад

Number One … thanks man

@selmateacher7 Год назад

You're welcome. I am happy to hear that it worked. I hope you might subscribe.

@lindaobi2920 Год назад

It worked!!

@selmateacher7 Год назад

Awesome! I hope you might subscribe and enjoy my newer videos.

@garysewell5465 3 месяца назад

Thank you you are a life saver...

@selmateacher7 3 месяца назад

You're welcome. I am happy it helped.

@jasinthamulenga899 4 месяца назад

Tjank you so much 😢

@selmateacher7 4 месяца назад

You're welcome. I hope you might subscribe.

@vsreekarsandilya2296 11 дней назад

This should work man , but mines showing orange light and still on charge imma wait untill I see the white lite . But the video is good 👍🏻😊

@selmateacher7 10 дней назад

Thank you. I hope you get your Chromebook working again soon.

@Anacaonamode Год назад

Oh my God. Thank you so much, and may God bless you. Mom is not going to kill. Thank you Sir

@selmateacher7 Год назад

You're welcome. I am always here to help.

@sheilasalonga9700 Год назад

Tnx u so much..

@selmateacher7 Год назад

I am happy it helped. I hope you subscribe and enjoy my newest videos.

@jinkypanti9952 9 месяцев назад

Hi, I found your video as I was having a trouble with my Chromebook 311 and it doesn't turn on the charging is fine i tried every method but it does not work at all. When i do your methods the blue lights keeps turn on and off but the screen won't light up. Can please recommend another solutions?

@selmateacher7 9 месяцев назад

I see. I am sorry to hear of that. It does sound like the same issues that have been fixed by doing the steps as seen in the video. Have you tried holding down the keys longer?

@jinkypanti9952 7 месяцев назад

Yes, it just keep turning on and off.

@richardandrews5972 10 месяцев назад

1st method held down for 10 secs great that worked opened up light came on but still no screen and 2nd method didnt work

@selmateacher7 10 месяцев назад

I am happy it worked for you.

@tracyhernandez2334 Месяц назад

I have the spin 311. The blue light is red when I plug in the charger on the left side. I uses to be able to do a hard reset. Now I'm stuck with a black screen, and a red power light. What does that mean and what other options do i have? Help! I miss my Chromebook

@janem3575 Год назад

Awesome! Why doesn't Google directly link to your video?!?!

@selmateacher7 Год назад

I am not sure?

@bgamer5848 5 месяцев назад

I tried your 1st & 2nd method, yes, it does turn off and it turn on again but the screen still remains black. What should i do?

@selmateacher7 5 месяцев назад

Plug it into power and then please try again. In class, it did take a few tries on some Chromebooks.

@rekumor 6 месяцев назад

I was using chromebook when all of sudden the screen became glitchy and made horrible sounds, i could see website on screen a little but it was mostly covered in cube looking glitches, i turned it off, and then when i tried to turn it on, it kept popping up the G logo and it would go away for some moment, and then it would reappear again, this kept going on for long time, so i shut down computer once again, now it just doesn't turn on, at some point keyboard lights up within the blink of an eye and then go away, i tried every method, the blue circle on side lights up for one second when i click power button and refresh, i tried doing same methods with charger, the circle was green with charger on, but it still didn't turn on, it's obvious that the keys and lights are working but screen is still blank, i don't think it's the charger either, this happened when i first bought chromebook (about three months ago) it turned on randomly while i was pressing power button, but this time there was glitch that prevents the chromebook from working, what else do you think?

@selmateacher7 6 месяцев назад

Oh... wow... I am sorry to hear that your Chromebook is giving this much trouble. I would recommend factory reset. I do have videos on how to do that. It will wipe the drive and reinstall the OS, hopefully correcting any corrupted files.

@makinseywhitmore3343 Год назад

I have the touchscreen Chromebook and it didn’t work can you help?

@selmateacher7 Год назад

When did the touchscreen stop working? Before it stopped working , did you see any screen defects ? You may need to do a powerwash as seen in my other videos.

@peterchu8607 Год назад

I have 2 Chromebooks (Lenovo and Samsung) that having similar issue where they wont boot, and no light when charger plugged in. I've tried hard reset on both and nothing happens. I've used 4 different chargers that all work on other devices. The Lenovo has 2 USB-C ports and both usually can be used to charge, and neither are working. I believe it's software related, the Lenovo is my daughter's and died yesterday, and I setup the Samsung for her with her profile and today the same thing happened to the Samsung. Any other suggestions to try?

@selmateacher7 Год назад

If you believe that it is software related, then please do a powerwash and not just a reset as seen here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-rEysFhrZPPo.html But I fear that it may be hardware related, as I have seen a bad charger damage the USB-C charging ports..

@peterchu8607 Год назад

@@selmateacher7 Thanks for the reply, I can't do a powerwash as I can't get them to power up at all. I thought it may have been bad USB-C charging ports too, but the Lenovo has 2 USB-C and both can be used as charging ports, but neither currently work, and there was a bad charger, it wouldn't have been used in both ports, only one. I've test both ports with a new cable now and it still doesn't work.

@selmateacher7 Год назад

@@peterchu8607 I have seen a bad charger kill a Chromebook like this, so that it will not charge on either port.

@user-xs8jg4cz6o Год назад

I have watched your video my Chromebook is fully charged turn it off but it won't turn off. I can't get my Chromebook screen to light up I have tried everything. I don't know who to contact as far as helping me out get my screen to light up

@selmateacher7 Год назад

I am sorry to hear that. If the Chromebook is being very difficult. Close the lid and Set the Chromebook aside for about 5 minutes then try both methods again. This has worked on my student's Chromebooks

@oopruh 10 месяцев назад

Where is the power button on the side? When I tried checking for it, I only saw a headphone jack, a sd card slot, and a USB A and USB C port.

@selmateacher7 10 месяцев назад

Each model is different . some have it on the side, others have it on the keyboard.

@oopruh 10 месяцев назад

@@selmateacher7 Got it.

@benmalo1616 5 месяцев назад

Both methods were not working but as a last shot I just held the refresh and clicked power button a couple times and boom shakalaka

@selmateacher7 5 месяцев назад

I am happy you got your Chromebook to come back on.

@KmaK95 Год назад

Neither worked for me 😢 light ison.. Screen is still black even after beung off for 24hr, AND charging for a separate hour. Still nothing. It was working fine one second, black screen the next and no response since

@selmateacher7 Год назад

Ouch. Sorry about that. Is the light on at all? It may be a charger issue.

@shahamahashim6580 11 месяцев назад

I only took it to do my assignment. When i opened google to type it completely went off. What should i do. I used all metnod that you said in this video but nothing worked. Can you suggest any other method. Please help me😢😢😢

@selmateacher7 11 месяцев назад

I am sorry to hear that.. this video show the two methods we use to turn on a Chromebook that is not turning on any other way. Is the LED light on at all?

@Jeremiahrushing12 Год назад

Well mines let me signs in and all but as soon as I sign in screen goes black with mouse courser any way I can fix it ?

@selmateacher7 Год назад

Yes. You may reset it by doing Sign out of your Chromebook. Press and hold Ctrl + Alt + Shift + r. Select Restart. In the box that appears, select Powerwash. Continue. Follow the steps that appear and sign in with your Google Account. ... Once you've reset your Chromebook, you may log back in and it should work.

@Jeremiahrushing12 Год назад

@@selmateacher7 this is it a Chromebook it’s dell

@selmateacher7 Год назад

@@Jeremiahrushing12 All Chromebooks use the same method to do a powerwash , you may see the steps here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-rEysFhrZPPo.html

@spiritualreaper8401 10 месяцев назад

So, the one Im trying to repair will reboot, but then stay at the black screen. I can see the mouse, but nothing comes up after that.

@selmateacher7 10 месяцев назад

Oh wow. Seeing the mouse pointer , but nothing else is different. That may be a hardware issue, after trying the brighten key, checking the charger, unplugging all USB devices, I would attempt to reset that Chromebook.

@rdagar7598 Год назад

I was using my chromebook and suddenly it turned off and after that when i plug in no charging light shows and neither turning on pls help .....

@selmateacher7 Год назад

I would start by testing the charging adapter. Do you have another one to see if the Chromebook charges?

@rdagar7598 Год назад

@@selmateacher7 no I don,t but when it switch off it was around 50 percent

@selmateacher7 Год назад

@@rdagar7598I see. I would still test with a second adapter , you may try a hard reset by pressing and holding Back + Refresh + Power for at least 10 seconds or more.

@rdagar7598 Год назад

@@selmateacher7 I have tried didn,t work

@selmateacher7 Год назад

@@rdagar7598 I see. okay. which brand and model Chromebook is this?

@SannAAaaaaa 10 месяцев назад

My computer won’t turn on even after I use this, I’m not sure which button is considered the power button on my school computer, but it’s not working but the power light and keyboard works, just not the screen itself

@selmateacher7 10 месяцев назад

The power button my be found on the side. Please try that one, if you do not see it on the top of the keyboard.

@stezi_TBG Год назад

So easy to fix Cyril shift alt ref

@selmateacher7 Год назад

Thank you

@AntisocialMona- 3 месяца назад

I tried it all but the blue light that should be on mine is black won’t take charge but it gets warm when plugged in please help me out

@selmateacher7 3 месяца назад

Please wait a few minutes then try it again.

@AntisocialMona- 3 месяца назад

@@selmateacher7 I have been trying for the past 4 days

@justforself3086 9 месяцев назад

I did everything as you said in the video, still not working, any methods, have no idea what to do, the blue light is working, but still nothing:(

@selmateacher7 9 месяцев назад

I see. Okay.. please unplug all usb devices, i.e. mice and usb sticks from the chromebook, if any of these are plugged in and please try again. Let me know how it goes, I am here to help.

@dk7863 Год назад

interesting🙂.

@selmateacher7 Год назад

Thank you

@imsoawesome32 Месяц назад

Is still did not work I tried the second method and it only showed the black screen with the charger on it and without it I definitely need more help on this laptop won't go on

@selmateacher7 Месяц назад

Does it still charge when plugged in? Please try both methods again.

@TheBruj001 3 месяца назад

Mine is not turning on but I'm getting a blinking blue light when I do the refresh and power what's wrong I googled and it said it could be the battery

@selmateacher7 3 месяца назад

It may be the battery or charger. have you tested it with a second charger?

@TheBruj001 3 месяца назад

@@selmateacher7 no I don't have a 2nd charger but maybe I'll go buy one ty

@selmateacher7 3 месяца назад

@@TheBruj001 I recommend that you try both methods again. I have seen it where these Chromebooks turn on after trying multiple times

@julations Год назад

chromebook has a black screen with the blue light but this method doesn’t work

@selmateacher7 Год назад

I am sorry to hear that. Does the blue light ever go off? (even after holding the power button for more than 30 seconds?)

@WeakenedArtist Год назад

@@selmateacher7 i tried that too and it doesn't work

@selmateacher7 Год назад

@@WeakenedArtist I am sorry to hear that. Next I would check the charger and make sure that the unit was charging or not.

@ayensapera8169 Год назад

Why my Chromebook won't turn on but the power button is blinking and charging what i need to do plss help me

@selmateacher7 Год назад

I am sorry to hear about that. Please try the second method again, and press and hold those keys for a longer time. If you need further help, I am here. Also, if that does not work, please include the model # of the Chromebook , so I can look it up if there is anything different on your model.

@rhosemarietiro5092 Год назад

Still not working 😭😭😭

@selmateacher7 Год назад

I am sorry to hear that. do you see the LED light on the side or is that off too?

@amybarker2945 Месяц назад

Mine is till not working…. Led is showing but only when plugged in

@keironplayz 5 месяцев назад

My Chromebook has a black screen but works on a display I tried all of the steps and it did not work.

@selmateacher7 5 месяцев назад

This method is to 'wake up' a Chromebook. Sorry, but It seems that yours is working, but the display is broken, that is why an ext. display worked on your unit.

@avascott2341 Год назад

this didnt work what should i do?

@selmateacher7 Год назад

Ouch. which Chromebook brand and model do you have? I will try to help.

@TrynaStainShi Год назад

Man, mines don't even charge I tried new and old charges they don't work

@selmateacher7 Год назад

The charge port on the Chromebook may be broken.

@TrynaStainShi Год назад

@@selmateacher7 sir I think it's water damage

@TrynaStainShi Год назад

It ended up charging.. But no screen I have an Chromebook Mac Os 4

@selmateacher7 Год назад

@@TrynaStainShi That would damage more than the USB charge port.

@selmateacher7 Год назад

@@TrynaStainShi Oh.. wow...

@Ebn321 19 дней назад

My side light us also not lighting

@selmateacher7 19 дней назад

Then it may not be charging. please check the charger.

@UNKNOWN-hl4gr 11 месяцев назад

My chromebook power button just remains on but the screen is still black what should i do?

@selmateacher7 11 месяцев назад

So... even after trying both methods, the system is still not rebooting? Please wait 10 minutes, then try both methods again.

@UNKNOWN-hl4gr 11 месяцев назад

@@selmateacher7 yes its still on the power button light won't turn off should i drain its battery?

@selmateacher7 11 месяцев назад

@@UNKNOWN-hl4gr Yes, you may. After getting the system running again, please do a powerwash as I show in my other videos.

@UNKNOWN-hl4gr 11 месяцев назад

@@selmateacher7 It managed to turn on but now whenever i move the chromebook its wifi automatically disconnects and doesn't turn back on what should i do?

@selmateacher7 11 месяцев назад

@@UNKNOWN-hl4gr That has happened to me before as well. I did a powerwash on my Chromebook and it stayed connected after that. I have a video on the steps to do a powerwash on my channel.

@TrynaStainShi Год назад

And the screen is completely black 😔

@selmateacher7 Год назад

Something else is going on. Have you tried a different charger?

@korbinsuazo8451 Год назад

Neither method worked

@selmateacher7 Год назад

I am sorry to hear that. Is the power LED flashing, or is it off ?

@korbinsuazo8451 Год назад

@@selmateacher7 it's on and I connected it to a hdmi port and I can see that the brightness is off but when I turn it on it doesn't work that is the brightness

@selmateacher7 Год назад

@@korbinsuazo8451 I see. can you do a powerwash on that unit

@korbinsuazo8451 Год назад

@@selmateacher7 how do I do that?

@selmateacher7 Год назад

@@korbinsuazo8451 Here are the steps in my video: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TSjhSC3ILVU.html

@tyrese354 7 месяцев назад

After I opened the screen just stayed at the loading screen

@selmateacher7 7 месяцев назад

You may have other issues going on wit the Chromebook. Have you tried resetting back to factory setting as seen in my other videos?

@DOORS4858 Год назад

It didnt work tho 😢

@selmateacher7 Год назад

Do you see the light on or is it off? Also, when you connect power does the light change at all? Another thing to check is the screen brightness. Let me know how it goes, as I always try my best to help.

@G3u4hHirjeher-it1fq Год назад

It still won't turn on what do I do

@selmateacher7 Год назад

Oh wow. I am here to help. Do you see the LED light on the Chromebook?

@MyfamilyJenkins Год назад

Neither method works. When I hold the reset + power button, I see a blue and green light flash on but not the screen. I plug in the charger, and a green light comes on, so it's fully charged.

@selmateacher7 Год назад

@@MyfamilyJenkins I see. which model of Chromebook are you working with. I will see if I can find another work-around.