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HPE 96W Smart Storage Battery, Can they be Fixed? - 1228

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If you have enterprise HPE servers,, you have probably come across these 96W Raid controller battery's. May be this one 727258-B21 or 727260-002 or 815983-001 they have so many numbers.
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Опубликовано:

6 сен 2024

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Комментарии : 98

@dashtesla Год назад

A lot of li-ion packs will have the chips that usually can be reset by removing the batteries and then connecting output to source to energise the output and it will stay energised.

@MyPlayHouse Год назад

Hi XDASH Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@janmortensen9314 Год назад

at work we have made an addition to the application we make in our group; every 24 hour we scan the eventlog to see if the RAID battery has gone bad and raise an alarm. Unfortunately replacing the battery do sometimes lead to other error, which IT then have to fiddle with. But hey in 2 cases the G9 got replaced with a fresh G10so I am not complaining

@MyPlayHouse Год назад

Well if it was your money, and you had to chough up the cash, for two new G10,, just because the battery died in 2 G9,, You might look at it differently. :-/

@a.j.haverkamp4023 Год назад

The HPE BBWC (Battery Backed Write Cache) have always been failing after about 4 to 5 years. From every generation. It’s a battery, they fail like all batteries after been charged non stop. They should use some trickle charger that people use on their motorcycle when they store it in the winter. I took it as an indicator that the hardware should be replaced again.

@tschuuuls486 Год назад

You don't need to trickle charge li-ion batteries. If the charge and balance circuit is well designed they can last 10 years+ in such a use case.

@MyPlayHouse Год назад

Hi A.J. Haverkamp Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@Crazy--Clown 7 месяцев назад

Basically its just a bad BMS design

@DonBishopDonSongs Год назад

Thanks Morten, for making this video and doing the research on these batteries. I have an HP DL380 G7. And there's a message in iLO and on the Boot Screen. About the write cache being turned off. I figure, the Battery is not working... Don

@MyPlayHouse Год назад

Hi Don Bishop Thank You very much! Yes we get around in these videos :-) Thank you for watching! :-)

@whistler2000 Год назад

Had the same problem, we have seen the same issue as you have with one battery ok and the other one dead, plus both dead, but most of them seems to just get out of balance and then the controller discards them, so an bit of re-charge will fix it, but we had dead boards also, seems this problem is isolated to some bad batches from what i can see, we have 10-15 with the same date codes that all died within the same period. We have changed the batteries with new ones for production, they are still running, and we saved the +100USD.

@MyPlayHouse Год назад

Hi Rasmus Riber Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@artursmihelsons415 Год назад

Excellent video as always! 👍 Nice experiment with great results! Yeah, for enterprise this solution will be dodgy, but for home users it's ok.. 😂

@MyPlayHouse Год назад

Hi Arturs Mihelsons Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@ronaldnaeyaert3653 Год назад

What power supply are you using? It would also be nice if HP would make it simple replace the 18650 cells with new ones, a snap in solution. I have gotten the circuit board out of the plastic bracket. It just unsnaps. Now time to try and replace the batteries

@MyPlayHouse Год назад

I use this power supply : ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-3P014_gAJUk.html Don't use anything to dodgy...

@btrs Год назад

@dasiro: We are having the same problem: running 50+ Gen9 servers. One particular environment which manages our short-term video archive was bought in 2 batches: spring 2015 for staging environment, summer 2015 for production. On both environments, they are failing constantly now. And if I read the other replies here, it seems we have the same bad battery batch from somewhere in 2015 ☹

@MyPlayHouse Год назад

This fails a little to often.

@HomelabExtreme Год назад

Interesting findings. I have a bunch of these my self, and i charged them to 4.1v and none of them came back to life, so i just assumed a chip saved the bad-state. Maybe i should try to discharge the cells a little, and see if it makes a difference.

@MyPlayHouse Год назад

That is what I found,, 4.15V was to much,, it liked 3.6V,, let me know if you are successful :-)

@cyberjack Год назад

they look like regular Rechargeable 18500 3.7V 1400mAh Batteries that high end touches use (and same that's inside laptop battery's) so should be easy enough to swap them out

@MyPlayHouse Год назад

And as shown in the video,, that does sometimes work.

@MVVblog Год назад

I wish You to reach 100K very soon

@MyPlayHouse Год назад

Thank You! I did have a nice boost in November, when a video took off :-)

@btrs Год назад

Morten, BIOS version doesn't seem that old.. Latest is v3.04 from a few weeks ago, but if I'm upgrading servers now we stick to v2.96 from May 2022 which seems to be very stable. iLO can indeed best be upgraded to the last v2.81 (September 2022, mostly security fixes). And if you dare, you could also upgrade the Intelligent Provisioning to the latest v2.86 (December 2021). That gives the utilities HPE branding, plus new versions of the built-in SSA. It's a separate ISO from the SPP though, and it can only be done offline (boot from the ISO in startup, not possible via OS)..

@MyPlayHouse Год назад

Hi btrs Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@dasiro Год назад

we're running close to 160 DL360/ML350 g9/g10 servers and about 8 had issues with the battery in the course of their lifetime (we don't do preventive replacement) so that's not a bad number especially considering they're more likely to "fail" than the disks that are connected to the controllers, which is the part that actually matters the most (loss of caching vs loss of data). p.s.: we have dedicated bathrooms so no shitting/pissing on servers is allowed :p

@MyPlayHouse Год назад

We have very few servers that has this battery,,, most are ESXi hosts that just boot and run from SAN,, so the % is very high,, and this is just the batteries that I got to keep.

@dasiro Год назад

weird, since we run them in environments that are mostly not temperature controlled. Maybe they just don't like the Danish power or the shitting ;)

@MyPlayHouse Год назад

I have seen a lot of 2015 battery's,, maybe we got some old ones... :-/

@jeffparr1 6 месяцев назад

Of the units you tested all have the righthand battery going bad and the left ok (mostly). This suggests a design error in the charging circuitry, Did you ever swap out the bad one in one unit with the good one in the other?

@MyPlayHouse 6 месяцев назад

I only did what i showed in the video,, sometimes you can fix the module, and sometimes it just refuges..

@FistRothbone 11 месяцев назад

😃Thank you my friend! This video made my day!! My DL360 G9 has the same problem. Thanks to your video, i can fix it without spending $100! And I finally have a good use for the 18650s leftover from when I quit vaping...

@MyPlayHouse 11 месяцев назад

Hi @FistRothbone Thank You very much! Hope you get it going! - glad you liked the video :-) Thank you for watching! :-)

@dawn1berlitz Год назад

actually Morton its Constant voltage and Constant current but this was interesting as my server raid controller lacks a battery as its a low end controller

@MyPlayHouse Год назад

Hi nathaniel greene Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@rschrader Год назад

Great video per usual Morten! Any update on your pool? Have you been in it every day swimming around in heated awesomeness? 😁

@MyPlayHouse Год назад

I have filmed an update on the pool,, need to edit it :-)

@rschrader Год назад

@@MyPlayHouse Ditch work and edit… Onward to 100K subs and your Play Button! Maybe RU-vid can send you a special one made out of recycled batteries. 🤣

@MyPlayHouse Год назад

There is a long way to 100K,, this video has brought in two new subscribers :-/

@MyJam1981 5 месяцев назад

discharging to 3.65v per cell fingers crossed it works :)

@MyPlayHouse 5 месяцев назад

Yes,, this was a weird one..

@SuperVincenot Год назад

I have sold a lot of these Batteries becuase they keep failing. But I have never tried repairing. Will be fun to watch your vid. Sometimes if they lay on the shelf for some years they can be failing in my experience.

@MyPlayHouse Год назад

Most of these packs was from 2015,, so on the old side.

@valeraemelin1299 9 месяцев назад

Какой Вы МОЛОДЕЦ!!! СПАСИБО, очень подробно всё и ИНТЕРЕСНО...

@MyPlayHouse 9 месяцев назад

HI @valeraemelin1299 My channel is English, and to make sure as many as possible, can also enjoy the comments, they are also English. Please keep to English. Thank you for watching! :-)

@DanielFSmith Год назад

Is there any evidence that the carrier board can do a current discharge check? If so, and the 3.6V-balanced module can't provide 3A, then it may explain why that one still fails.

@MyPlayHouse Год назад

I must admit that I did not look that closely,, but it looked fine, meaning that if there had been burned spots I might have seen that.

@tureutzon1892 Год назад

Du skal huske at måle den interne modstand i batterierne - jeg gætte på de batterier du har "fikset" dør igen om ganske kort tid. Altid byt til nyt -- om ikke andet, så smid et par nye batterier i 🙂

@MyPlayHouse Год назад

HI Ture Utzon My channel is English, and to make sure as many as possible, can also enjoy the comments, they are also English. Please keep to English. Thank you for watching! :-)

@carsten.hamburg8771 Год назад

I had swapped 10 of them recently but kept the old ones as I wanted to dig into the mistery of them "when I got time". Thought about replacing the cells but as you discovered the frame is not to be opened without destroying it. I somtimes think it's just some timer/counter on the pcb that just switches off charging at some point. Of course HP would deny that ;) Have you checked if the one you managed to revive by charging the cells still works or is it just consuming that charge now and will fail again once it is empty as recharging in the server might not be functioning?

@MyPlayHouse Год назад

Would not be to complicated to make one where you could replaces the cells,,from one of the broken ones,,, and two 18650 holders :-/

@carsten.hamburg8771 Год назад

@@MyPlayHouse That’s a good idea actually. But I’ll have to measure the cell voltage first as I do not want to destroy a one with two (potentially) still working cells in it.

@ghostnetworkNL Год назад

I currently have a dl360 g9 with broken nand and also faulty smart battery (Lets watch "Thanks for video already") Edit: So looking at the video it's possible to replace the battery's (But at own risk) and it's recommended to get the LGDAHB21865 that is already inside it.

@MyPlayHouse Год назад

Hi GhostMusic Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@leonardotoschi585 Год назад

Maybe ill put a 3.3v battery on the connector like the bios battery but bigger

@MyPlayHouse Год назад

Sorry I do not follow... ?

@uguryasar8413 Год назад

Morten thank you so much this video very important for using DL380 G9 .. i have 50 piec. Battery. I'll try thanks ..

@MyPlayHouse Год назад

Best of luck,, don't do anything to dodgy..

@uguryasar8413 Год назад

@@MyPlayHouse I'll be careful

@f1r3man1000 Год назад

yes go for 100k 🤘

@MyPlayHouse Год назад

I would love that,, after 8½ years of doing this..

@arminmohammadi1 Год назад

thank you so much !

@MyPlayHouse Год назад

You're welcome!

@pedramjafari4405 6 месяцев назад

I replace cell with new cell but again battery not work, I have a lot of qty fail Hp battery 96w, some of them can repair with changing cell but I can't repair most of them with replacing cell , can you help me what is the problem, because I'm retailer of hp servers in Iran and has alot of fail battety 96w and if I want to buy new for all of them I lose a lot of money , if you can help and educate me how can I repair them, really need it to learn repair them When I change the cell again server shut down the cache battery and degraded it in iLo

@MyPlayHouse 6 месяцев назад

Sorry,, I found the same issue in the video,, some you can fix others not,, I did not figurer out why.

@funmax960 9 месяцев назад

Very helpful, Video

@MyPlayHouse 9 месяцев назад

Hi @funmax960 Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@JimtheITguy Год назад

I only have one server with this battery....dammit now i'll have to keep an eye on it more...sigh

@MyPlayHouse Год назад

As long as it is good, it is good :-)

@user-gr4zr1ke5z Год назад

so basically bms which is the white bored you see/ (the battery monitoring system bored) have a sneaky way of making you buy more of them when repairing them. there is not counter circrite but there is a capacity checker... basically most dick manufactures that make these have a chip or a way to tell if the battery ( in this case a 18560 cell) been removed by seeing if the capacity or capacitance of the battery has changed

@MyPlayHouse Год назад

I do not think it i that smart,, that it knows if the cells has been change. Think more it has to be within a voltages range,,, 3,15v to 4,05v or something,,, and over or under it will just not work. And these things are bloody expensive.

@Magicairsoft9 Год назад

They failed because HPE license expired :-D Actually Ihave tried that on multiple Lenovo M5014 Raid and one battery lasted like a year, second blowed off almost instantly.

@MyPlayHouse Год назад

The batteries for the Lenovo M5014/M5015,, are not cheaper,, but I have replaced a total of two in the life span of the x3650 M3,, witch was the server we used with this.

@matthiaslange392 Год назад

Oh. You have a DL380gen9. Do You know what to connect to the two sata-ports near the frontpanel-connector? (port4, port5) A slimline DVD, ok... but the other connector? Someone means You can connect a m.2 card (sata). btw: do You know a not so expensive but fast SAS 12G Raid controller that doesn't speedup the servers fans? In my server is a H240ar, which is pretty slow, also on SSDs. In my DL380gen8 is a P420i which is much faster, even it's just a SAS 6G controller.

@MyPlayHouse Год назад

I do not know as much about HPE, as I mostly mess around with IBM/Lenovo stuff,, but if there is a sata port you can connect a M.2 SATA card,, I did it on the awesome IBM x3650 M1: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-VI60ISLCBXI.html If the raid card has cache,, it seams a lot faster... with battery

@matthiaslange392 Год назад

@@MyPlayHouse The H240ar has no cache (who produces a raid-controller and forgets to add cache???) and no ability to add one. I heard, that if you put a raid-card that's not from HP (f.e. a LSI), the fans are running at full speed all the time. So i ask around if somebody has good experience with a HP controller.

@mathematiquesinformatique1423 Год назад

merci

@MyPlayHouse Год назад

Hi Mathématiques informatique Thank You very much! glad you liked the video :-) Thank you for watching! :-)

@matthiaslange392 Год назад

they fail, because HP wanted to be equal with lenovo's failing IMM modules...

@MyPlayHouse Год назад

I have never had a failed IMM module,, the IMM is on the system board :-/ so HPE is over doing it.. :-)

@matthiaslange392 Год назад

@@MyPlayHouse have a x3650m3 with a failed IMM (which ist socketed), so the fans never spin down (really loud). I can connect to IMM webinterface, but at server-startup it shows "unable to load IMM".

@philsbbs Год назад

1:05 dont get me started on hp and batteries my laptop just under 3 years old is on third battery and laptop was £999 so not cheap. first battery from new last a month and refused any more charges so laptop was returned.. second battery got swallowen and now the third battery is lucky to keep 50% for a full charge. As a result this month brought a new laptop and it's not HP and will never get a HP computer again there support was a joke.

@MyPlayHouse Год назад

Hi Philip Important to use the battery,, never just leave the laptop in the charger for weeks/months,, that will kill the battery. Charge up the battery while using the laptop, disconnect power to it and run it off battery. When you are done with the laptop, do not charge it up if it is not under 20%,,, wait to do that, until next time you are using it.

@Lerkor Год назад

Ich habe auch eine im Server gehabt und habe versucht die 18650 Zellen zu wechseln aber mir hat das Server immer noch angezeigt dass die Batterie defekt sei ....

@MyPlayHouse Год назад

HI NOName My channel is English, and to make sure as many as possible, can also enjoy the comments, they are also English. Please keep to English. Thank you for watching! :-)

@skynetcybersystem3tech Год назад

super perfekt

@MyPlayHouse Год назад

Not that they brake!! :-)

@zx8401ztv Год назад

Don't shit on H.P, You have a way with words morten lol 😀 Thankfully your fresh cells are allowed to work with the battery pcb management. Laptop batterys are designed to stay dead, even if new cells are in the battery. Done on purpose... maybe.

@MyPlayHouse Год назад

Hi zx8401ztv Thank You very much! glad you liked the video :-) Thank you for watching! :-)