I bricked it - Ableton Push 3 won't boot in standalone mode

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Welp. I got to use this piece of gear for one day and now it's basically bricked.
So yeah, I won't be doing any more Push 3 videos until I get this sorted.
So here's some bitching, and a bitchin' jam.
The story:
I got it, booted it for the first time and it crashed trying to load the intro program. I ignored that and went along with my day, and started using it. I authorized my version of suite and updated the firmware via standalone mode and wifi. I put my own ableton session on it from my laptop via wifi and started testing things I would use like CV tools. I made a little video showing off clocking the eurorack with CV tools which you can watch here: • Ableton Push 3 Standal...
Then I powered down and went to sleep. The next morning, I was stoked to get to work figuring out better solutions for the latency including using ADAT, higher sample rates, and messing around with track delay in the DAW and putting that session onto the Push 3 to see if it would work but to my surprise, my unit never booted. After 15-10 minutes, I held the power button to turn it off, and plugged it into power for a bit. Tried again, same thing. No boot.
I contacted Ableton Support that Friday, and got nothing so I reached out on Instagram. They said that I would need to wait thru the holiday weekend. Tuesday finally came around, and support sent me a generic request for a crash report, of which I cannot retrieve because its a WIFI function and my unit won't boot. I've explained this, sent multiple videos, and haven't heard a thing.
By the time this video goes live, it will have been a week since I first contacted Ableton. I didn't want to make this video or be this guy, but I did spend $2k to get this machine. Being such an early adopter, I expected bugs, but not a catastrophic failure.
I am happy to do modular / music production / performance lessons! Hit me up at AlexAndersonMakesMusic@gmail.com to inquire!
Support me and my pal Trovarsi through our joint Patreon: / thesoundlab
ALX-106 Merch: www.alx-106.co...
Instagram: / alx_1o6

Опубликовано:

2 окт 2024

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Комментарии : 72

@ErikPelyukhno Год назад

I just discovered your channel through this video, and subbed because of your angry techno performance

@poorlittlemonkey Год назад

There was a lot of good feedback when this launched but I’m very curious to see how this unit lasts over time. Ableton is a music software company that is now selling computers. I really hope they didn’t screw it up.

@tanksmoonchild Год назад

I like the angry techno the bricked push makes you produce. But for such a piece of expensive gear I would expect Ableton support to be more responsive.

@EZBOT_ Год назад

My unit is quite buggy too, sorry to hear it’s bricked!

@alx-106 Год назад

For sure, thanks dude! It’s good to get some confirmation as I felt like I was the only one for a minute.

@EZBOT_ Год назад

@@alx-106 dude, it’s so buggy. Had so many crashes. Same with my buddy here in Seattle who has one. Crashes all the time in stand alone. We are beta testers I guess. If I got that message from them I would flip, you can’t even access the reports

@err_rawr Год назад

Spoke to Ableton support and bugginess is super common and I think they’re a bit embarrassed 😅 Regardless, my headphone port is busted so it’s going back.

@err_rawr Год назад

Also, by the way. Took them a full week to respond 😅

@mazmoneth Год назад

I’ve just emailed Ableton asking for a refund. My unit feels like a beta product. Mine did exactly the same thing, it’s so disappointing. Ableton need to make a statement on this.

@FINLUX Год назад

Have you first updated the Firmware and reset the device, as shown in the manual an the Push 3 Videos? Mine was buggy before the firmware Update. No problems now w/ the standalone unit

@alx-106 Год назад

Yes. I updated the firmware right away. That’s good to hear yours is working well. Im sure it’s just an issue with my unit. I would just appreciate a response to my support ticket.

@ruasynth8696 Год назад

thing is literally a computer, it runs an intel NUC its possible that os corrupted, maybe you could change the drive

@alx-106 Год назад

Yeah, I'm hoping that's what they opt for on the support route, but we'll see.

@TomoRAW Год назад

hey hey, Alex, I got mine, and it's not usable. Once I loaded a real project, not some demo, the unit is too slow, I did get support and increased the buffer size, but it still can't handle a project, which on my Mac CPU shows only 6% usage. the encoders are too slow for any live usage. the display lags 3-4 seconds on any change and now with a large buffer, I also have huge latency and still no improvement.

@alx-106 Год назад

Ah man, thats too bad! Hopefully , these things get addressed with some time!

@ElectronisoundsAudio Год назад

Yikes! That suuuuucks! I hope they get you sorted ASAP, Come on Ableton! 👊

@WarzoneVictoryWins Год назад

$2600 to beta test. That sucks.

@mindalteringfx316 Год назад

I have some issues with my unit as well. It doesn’t work in controller mode. Only works in standalone as of right now and it crashed once. That’s a bummer on your unit man. Hopefully it gets fixed soon.

@alx-106 Год назад

Interesting that you have the opposite behavior. It’s only been a week, so gotta give em the time, but just a bummer to have it like this out of the gate.

@6ixstreets 7 месяцев назад

I got mine today and it froze I'm hoping the battery will drain and then it will be adel to restart and work normally vary disappointed😤

@JasonChaffeeMusic 9 месяцев назад

yep, mine does the same thing. YAY Push! I'm done with this pile of shit. A free night to finally do some creative jamming and this happened. Going outside to take the wood mall to mine. I will post the results.

@FSK1138 Год назад

subbed because of your angry techno performance .. i am a push 1 user ,, i will upgrade to push 2 but never push 3

@mrrafsk Год назад

No one has ever released a standalone that was not buggy on release, you just can’t test it enough. Although I head that the beta was tested extensively for over two years with lots of people!

@alx-106 Год назад

I agree, and fully understand bugs upon launch. I wouldnt call this a bug though...

@chrisfjonesutube Год назад

a) thank god for an honest experience with the push and no hype b) thank god for honest techno, no push required c) you can smile :D

@MagosMakriyannis 6 месяцев назад

Same for me. I can now imagine what tornment and frustration I need to go through with Ableton support. I didn't expect I find you when looking for this problem in RU-vid. I have some WMD Devices modules :). Nice jam - eurorack still reliable.

@MagosMakriyannis 6 месяцев назад

BTW: I've just solved it :D. My Push3 SA is working again.

@DSWL_ Год назад

that sucks man i hope you get it sorted

@heckseven Год назад

man that sucks that it won't boot - techno sounded good tho

@ricardomilice2470 Год назад

Hang in there, I just bumped into your channel a few times, I guess because I was looking into the Push.

@wmextra Год назад

Yeah I’ve noticed some freezing and none of the my tracks played at all

@jgcamil Год назад

Exactly the same issue that you describe expect i couldn't boot it once. Hope Ableton responds asap to my ticket. Has yours been solved?

@alx-106 Год назад

Ah man, I’ve heard of a few others now as well. Sorry to hear! I got mine replaced and then just returned it. Not for me unfortunately…

@mariusgresset25 9 месяцев назад

I have the exact same problem!!

@Fluxwithit Год назад

Yep I still suspect it’s that compucard is bad or something. Hope it gets sorted soon for ya. I’ve been fortunate to not have any similar issues.

@alx-106 Год назад

Yeah, got a return label yesterday. It’s headed back.

@lockyp204 Год назад

Expensive visuals 😬

@alx-106 Год назад

Lol. Best comment yet.

@lockyp204 Год назад

@@alx-106 😝Hope you aren’t waiting too long for a satisfactory outcome Alex..

@PoboyMusic Год назад

I've had a few bugs too. I've experienced the 2 scenes blinking at once. Also the Mod strip getting stuck in the top position on many occasions. Also sometimes the current playing clip does not show in the screen.

@LuvingToryChristman Год назад

Got the same problem with the touchstrip. I guess it's heat related when the unit is connected to the mains or even a power bank the top left part of the unit is heating up A LOT! Anyway...the faulty unit is being replaced. However...Ableton support seems to be drowning in requests right now. My current ticket is over a week in the works...

@PoboyMusic Год назад

@@LuvingToryChristman yeah I got a reply saying they were aware of the issue. I surely hope it's not the hardware ! Don't feel like sending it back .

@quantumcadillac4748 6 месяцев назад

tune!

@musicproductionbrauns2594 Год назад

that techno jam is sick 🎉

@lisdexia1 Год назад

Its really unfortunate. Push 2 is such a kickass tool. I feel that they really "pushed" 11.3 and push 3 out too soon. I don't have any need for a stand alone push, but I was hoping that its launch would bring more usable functionality to LIVE. Looks like both are buggy and in a pre ALPHA state. As a developer and project manager I have seen it way too many times and its painful for both the endpoint as well as the design team. Hope there was a learning moment somewhere in the chaos.

@channelite Год назад

Can you return it to where you bought it?

@alx-106 Год назад

I have since received a new one, just haven’t had the chance to play with it much since

@BoukeGroenescheij Год назад

Damn, thats weird. First thing I did before powering it on was taking out the SSD and made a backup image. Dumped the image to a larger 2TB SSD and kept the original SSD in a safe place. I noticed a primary and secondary partition, and a large partition for the user Library. Its Linux based, so might be easy to fix unless its a real hardware issue. Hope your unit is fixed. I really like mine so far.

@alx-106 Год назад

I sent it back and got a replacement. I ended up returning it though. It’s just not for me.

@larsb.nielsen4481 Год назад

Try this : Holding the User Mode button (last button of the four buttons on the top-left, to the right of the "light bulb"/help button) while powering up, gives you troubleshooting options. Maybe try this and choose the "Start Push in recovery mode" option if you're able to get that far.

@alx-106 Год назад

Thanks! yeah, hitting recovery mode just sends it back into the boot loop. I got a return label yesterday. Sending it back as soon as I get a shipping box the right size as I put the one that mine came in in the recycle bin the first night and it got picked up the next morning lol.

@julians7785 Год назад

how is the delay when integrating your external modular synth?

@GeorgeLocke Год назад

Alexander Son makes music - really well.

@charlesbronson2806 Год назад

To hell w the push that jam was sick😮

@Hiddeninthineheart Год назад

What's your bass and kick modules? I was listening through the car speakers and they're hitting right without any eq. P.S. I went through the same thing with Akai.. I think it takes them a few years to get the hardware to work perfectly with the software..at least customer service didn't have you on speaker complaining about going to lunch..

@alx-106 Год назад

For bass/kick I’m just using the WMD Crater, with a long decay to fill the low end. Thanks! I know it’s always a little rough adopting a brand new product, and time will help. I always wanted to get into force, but I just don’t trust akai very much… have had a few of the newer mpcs and never really fell in love with em.

@Hiddeninthineheart Год назад

@@alx-106 yeah I had the akai touch..before the one...I believe they backdoored my computer to figure out stability on there new products, but can't prove it..when I noticed the touch suddenly working in Ableton years ago I knew they were up to something...admittedly I loved it...but the whole experience left a bad taste in my mouth with glitchy software....unfortunately it's a taste you now know..I wanted the force as well..but Mpe on the new push seemed game changer...I love Ableton for sound design..thanks for posting honestly was considering push standalone as an option but going to wait it out, for 2 grand it should have a full version of Ableton, Akai I trolled so much I have most of what I want in the new products 🤣 Those old vsts were horrendous and on the touch I did notice a "sound"..The war on my experience Akai started years ago low key on a late night with question well known RU-vidr..🤫 don't tell anybody..Nobodyeven knew it was all the same software until I told them🤭..years later I get what I want and decide to go back..Hope the road back to standalone Push works out for both of us. Thanks for the reply..I really wanted That sound.

@RobotSnake Год назад

I would open the back and reset the ram, battery and CPU. Something might be knocked loose.

@alx-106 Год назад

I have done that twice now. Tried to lightly blow it out with a can of duster as well.

@RobotSnake Год назад

@@alx-106 Dang man. Just throwing it out there.

@alx-106 Год назад

@@RobotSnake I appreciate it!

@Solersoler Год назад

I have the controller version, and it's buggy as hell. I'm really really disappointed, probably sending it back.

@jimharris6389 Год назад

Ffs, I hope Ableton haven't rushed it to market and it's a lemon. Nobody knew it was coming so it's not like they had a deadline.

@alx-106 Год назад

It’s rough for sure. Wishing them the best. I have a lot of faith in the product, but time will tell.

@jimharris6389 Год назад

@@alx-106 agreed. I've got one on pre-order. Live's pretty stable. They'll iron out any issues, hardware and software.

@deejayroman Год назад

great live set. do I see the Performance Mixer mk2? When will it be available?

@alx-106 Год назад

Thank you! Yes, this is one of the couple prototypes WMD has made so far. William is hoping to have it out by the end of the year, but is still sorting out manufacturing…

@deejayroman Год назад

@@alx-106 Very great news. If you have some prototypes, I would like to test one for you 😅

@pheotus Год назад

It’s not truly a stand alone. Until it can load your plugins from the computer. It can be done. They just don’t want to do it. Sorry to hear it broke in ya tho.

@alx-106 Год назад

I don’t really use any third party plugins so that doesn’t really bother me. Ableton a devices are great for what I do, and for live sets, I’d be happy with audio loops for anything that’s necessary with.