I made a $2,000 car trade in mistake 

Nice to see Frank earning his keep. Dealerships are trying to charge outrageous repair fees.

Wow! Very cool Mike! And people are starting to realize why they're called the "Stealership".

I think there is a strong chance that the Toyota dealership would have just replaced the $33 part but still charged $2,200.

They are called "Stealerships" for a reason. I took my 213,000 mile 2005 Toyota Corolla to a Toyota Stealership to get an airbag replaced under recall. The technician told me I needed $7,500 worth of work on a $4,000 car! LOL. I maintain all my vehicles myself and knew that all the things he quoted were in good shape (my kids drive it from time to time, has to be SAFE!). Think of Grandma going in there though and approving the work!!

They don’t call them stealerships for nothing…..

That is a blend door actuator. Hopefuly you did the relearn after install or it may still try to go to far one way or the other since the computer knows the postion of the old one, and Murray may have slight varince in readings or position. I worked for Oreilly for 6 years before going full time RU-vid.

I had the same thing happen with a Subaru head gasket, and warped heads. For me to fix it $900 but if you took it to any shop mechanically totaled. If it had been just the gaskets $200. I bought the car for $2000 put $900 into it now it's worth $5000-$6000. Needless to say I shop for cheap Subarus with blown head gaskets now.

A stealership.. trying to rob somebody? No... I would never believe it.

I have a Mercedes Benz E350 and I have to keep resetting my AC almost every time it sits for a while.

Does Rich only work on high end automobiles.

Wait, someone traded in a car with a problem?? That happens??

Good to see you upload a video again. Recently you went weeks without an upload.

How do I find a trusted low cost mechanic near me? I struggle with that.

With a great mechanic you pay for the years of experience instead of paying a mediocre mechanic of the hours to figure out what they are doing. The great mechanic will always cost less

Toyota dealership would have did exactly what your mechanic did and charge the $2200 to the customer. They saw someone that they knew they could get over on bever trust dealership for small or major repairs ALWAYS GET A SECOND AND THIRD QUOTE!!!!!!

They don't call them stealer ships for nothing

That would cost a normal person that much because they don't have a scan tool or a mechanic to do the work. If you do it yourself you could save money but 90% of people aren't car mechanics lol

All I see when I look at that 'keys to empower' logo is a car about to hit a deer head-on. Let's go smash some deer!

Time to kiss Roch pucker up missed your videos were did you disper to fore few months

Which Autel scan tool is that?

Quality Assurance*

Rich is the man!!

Be interesting to let it sit for a week just to make certain....

I really like your videos but I don't trust car dealers please don't end up on a true crime podcast some day

Go to RU-vid and educate yourself

Sorry Bud, watching your videos makes me dizzy

1) I thought Toyota's NEVER break....LOL. 2) There is no way I'd go to a dealer unless it was warranty. Great video, Thanks !

I believe it. My son had the check engine light come on with his Chevy Avalanche. My OBDII scanner indicated it was an air-intake sensor. Dealership (that my son worked for actually) addressed all kinds of issues to include breaking down the engine to replace a piston...WHAAAATT! It was close to a $8000 repair. Insane! Long story short, I consulted with my brother who is an auto mechanic remembered a service bulletin for this truck explaining the air-intake sensors go bad (hence my OBDII scanner was on the $$). We installed the $75 part, reset the check engine light. Bingo....that solved the problem. Check around people!

Unless under warranty I don’t let a stealership put air in my tires.

A friend of mine at work had an issue with her 4WD system on her Toyota 4Runner and the Toyota dealer quoted her over $5,000 to replace the transfer case. I recommend she take it to my independent mechanic and all it needed was servicing. He did the transfer case oil and both from and rear differentials an engine oil change and transmission service all for about $600. It’s been running smoothly since then (about 5 months ago). Not all dealers are bad but it sure seems like more are dishonest or just don’t know what they’re doing. They don’t have mechanics anymore, just parts jockeys.

I work at a dealership, I see this a lot. I still have a local mechanic do the majority of work to my car

A bit sad, the seller very well could have kept that car if they would of been quoted a fair price when checking to see how much it cost. Glad you were able to get it fixed .

3:55 It's not that hard to be smarter than a dealer tech. I bought a 2004 VW Golf from a police impound for $800. The engine was locked up. I paid $2,600 to have another engine installed. The check engine light came on and the engine would not spin faster than 3,100 rpm. It had 5 codes. The VW dealer said I needed a new timing belt, water pump and tensioner. They wanted $2,048. I bought a wiring diagram and replaced a $17 temp sensor. All 5 codes are gone and the engine spin faster than 3,100 rpm.

They should bring manual blend door levers back.

I had a 2010 Sequoia that had the exact same problem as that Camry! Dealership wanted $1900 to replace the air damper servo. It took me a few hours to change it out and $60 for the part. It was a pain to do but I’m not a car mechanic and don’t work fast on car repairs. Nice work Rich!

I thought for sure the $2k repair was gonna be the hybrid battery since you mentioned it was a hybrid and it's 11 years old and hybrid batteries tend to fail around that age. I can't believe the customer didn't get a second opinion on that expensive repair and just decided to dump it. Bet they're kicking themselves right now..

Toyotas are great, so long as you NEVER go back to the dealership after buying one.

I'm glad to see the wall so full of names. Won't belong before you'll have to expend to other walls! Looking forward to see the Yaris given away! Good for you guys for fixing the climate controls for so much less, it's a great car!

Your relationship with Rich is completely different than anyone else. What normal mechanics do, is search a database that says to replace a part takes 7 hours and that's what they charge you, even if that job only takes 2. It's a coordinated scam across the industry. The only way anyone will get Rich's kind of service is to find a friend/relative that is willing to charge true time/cost for a job.

People think dealerships make the bulk of their money selling cars... FALSE! If the dealership sells cars at MSRP they aren't making what you would think, but service is where the dealerships rake in the dough!

Just had this issue fixed on my 2011 RX350. Same issue where if it sat for more than 10 minutes, it would take a minute to come on and start at 75. Dash had to be removed and it was the blend door actuator.

Sounds like aford problem. All fords ive owned since 05+ have blend door problems

Labor is $77 an hour in Indiana? It’s like $180 in AZ

They don't call them "stealerships" for nothing.

See all kinds of comments saying dealerships are rip offs but the litte mechanic is charging just about the same?

Love watching your videos man Even though I can’t stand used car salesman

I was given a 2001 VW Beetle in 2019 from some family friends. They were quoted over $2k for a new transmission as it was stuck in 5th gear, costed me $80 for a rebuild kit for the shifter....I can't stand dealer service shops.

You are absolutely awesome. Thanks for being honest.

I got a guy that would do it cheaper. :)

7 hour job is not less than 200

It's living proof most dealerships employ "Parts Replacers" instead of mechanics.....js

Hello Chevy Dude

Wondering if you could answer this question for me. I want to buy a Chevy Silverado 1500. It’s New only 12 miles and is a 2022. It’s been on the market for 355 days. MSRP is 48k and they have it reduced to 43k. Would I be wasting my time if I went in and offered 39k out the door cash?

In January I change my servo motor on my 03 Lexus is300 got it on Amazon for $28 Buck the Lexus dealership wanted $174.52 for the same servo motor it was so easy to change three screws plug in the new one done in 15 minutes

Toyota dealer quoted my friend a new ECU to fix his weird transmissions problem on his tundra. Turned out to be rodent damage of one of the wire harnesses which took all over half an hour to fix in the driveway. My uncles firebird was fixed for $5,000 back in 2001. It went in to the dealership for a simple oil change and they scared him into "repairs" the car never needed. Because of their scare tactics, he sold the firebird and never bought a GM product again. He's also never had a dealership touch his vehicles after that ever again. Dealers do a lot of emotional damage both in the purchase phase and the maintenance and repair phase.

8 hour job and $2200 you gotta realize the dealerships are there to rip you off

I spent 2 decades as manager in car sales people traded cars in all the time with problems. i just bought 2007 LS 460 with 84000 miles perfect show room new one owner from private party all work lexus dealer. 2 weeks later I noticed no accelleration from start gave peddal not going. Maybe the seller thought the transmission was going out. I've worked on car a long time. All it needed was mass air flow sensors cleaned and 2 clogged air filters. Cost me $45 filters only I did the work done. Then I did not chect seat lumbar adjustment was out. Dealer charge part $3200 plus labor. I went on RU-vid man took motor out took motor apart contacted a seat manufacuurer in canada got the new grears free done for nothing. I got the gears free cool and will do the job when time permits. Bottom line people always think the dealer is always ripping off the customers when customer rip off dealers all the time but sometimes its just a small fix.

10 in the morning, and the only ones working are your daughter and Frank? Where is everyone! *LOL* Nice job finding that issue.

It's really not as much about dealership dishonesty or lack of skill- But more so that of overwhelming perverse incentives. Manufacturer warranty reimbursement rates are typically very low and almost never compensate for diagnosis, so there's an enormous incentive for the tech to simply do the job in the way that's easiest and most economical from that perspective. Steve Lehto has a great video out that addresses this issue- He settled 2 lemon law cases from 2 different owners on the SAME car. The manufacturer had replaced the top end (head) multiple times but never resolved the issue. It turned out that there was a defect in the casting of the bottom end (block) but it wasn't discovered because the manufacturer wouldn't authorize the diagnostic time needed under warranty. There's tons of other examples of this and it's a real issue that effects nearly everything we buy today.

I just got bent over on vacation. My AC went out got charged 2,200 & change. And it wasn’t a dealer I was in Florida

I'm a newer car salesman over at Bill Collins Ford Lincoln. I did not realize you were another Louisville salesman. That's pretty cool

You know.... Rich is going to come collecting all these Kissses 😘💋 you keep promising and not delivering 😂

36 seconds in you mentioned you check for garage door openers and cds, etc....., that was me a couple months ago. Someone somewhere is rock'n to Kansas I forgot in the cd player.

When did you take in a Rolls Royce for sale? Did I hear you correctly that in order to replace the starter you have to drop the subframe? Geez, I guess for the price of a Rolls one could afford to do that. So, Rolls is no different than some vehicles in which you have remove the bumper or some or part to replace headlight?

Oh wow that is crazy at hla much they wanted to charge the customer for an easy fix thats just crazy to me. But im glad you was able to get it figured out and get it fixed for way cheaper. Anyway keep uo the great work much love to ya cant wait to see thd video of you giving that car to the family that needs it have a good one taek care god bless and i will see ya on the next one

You are such an amazing Guy.May God bless you and your business. Those who give out. GOD BLESS THEM OUT.

In PA we need to do annual inspections. If something fails you can have the dealership fix it for you and you're fine. I had a headlight fail inspection because it was slightly dimmer than the other one. They would fix it. It would cost 70 dollars plus the cost of the bulbs in addition to the 40 or so bucks it costs for the inspection. I said nah, I can do this myself, problem is if I leave I got to get reinspected. Still was cheaper to buy new headlight bulbs and replace them myself and get reinspected elsewhere. Thanks PA. >:(

I thought it was set to 75 and HI when you shut it off the next day it said 75 and Lo. Which is what it said immediately after the part was replaced. Just saying

my mother inlaw replaced springs and shocks to correct a shudder going up hill to a mercedes dealer, when she drove home it still shuddered, turns out it was 2 quarts low on transmission fluid, oh well

Good video but what spoils it for me is the clickbait title of the video. Another otherwise good youtuber now on my 'do not watch list'.

My 88 chevy celebrity has almost 4 grand worth of work done less then 2 weeks. The owner passed away n her kids traded the car in

Every shop goes by book hours even if theirbisba way to cut the time down .also genuine toyota parts are more expensive

I amase technician I would pay the tech more money for the repair. I possible tip save you money

I wonder if the customer who traded this in is kicking themselves after watching the video.

If you don't want to wait overnight .. I would think that disconnecting the battery for 2 minutes would do the same.

The setting you put on the thing was 75 on one side and hi on the other and when you started it the next morning the setting was 75 and low that’s not accurate

Your mechanic deserves a bonus

Chevy Dude, you Promised us a kiss on camera and you bailed.

How many buyers have YOU pounded over the years?

Scotty Kilmer always says never trust a dealership.

That’s why everyone ditch’s there car sunk enough money in the pit

Should have dissasembled the actuator and saved the $30 too.

i like the colors and design of that Camry. would love to have it.

Every vehicle has the potential to be a mistake. You have made them and will continue to make them in the future. It’s just all a part of life in the car business. All can hope for is to learn from it and hopefully not do the same thing. However, we all want to make that deal!

I need to meet rich cause that's the same thing I do on fixing vehicle's

Dealers are ok for warranty work but sometimes they give it to you good

forget hyundas, kias, and hybrids.

You lucky you employ a mechanic that charge you so little

Great video on the fix. Very expensive and common breaking part on Toyota and Lexus. 🎉

Its why there called stealerships and not dealerships.

Thats why i hate dealership mechanics Big liers

I cringe even when I take my car to a dealer for a recall

I always call the dealer satan

Hahahaha you got taken by a used car owner 😉

Why I work on my own car exhibit 1 😂

Toyotas climate control always start slow.

It is because it is a throw away culture

You win some you loose some this one you win

You not really ready for the camera man

It was 75 and HI, it came on as 75 and LO