Insta360 X3 NOT Connecting to Computer (FIX) 

hi, i have the same problem with ace pro. My surface with typec or usba don't see the udisk. How i can fix it? thanks

I just unboxed it, updated it. Tried the USB it came with directly with no adapters into a windows 10 pc, not recognized....

Thanks this fixed my problem!

Plot twist: Make sure that the USB-C cable is compatible with the COMPUTER [edit] you are using. I’ve found that the small USB-C cable provided by Insta360 for my X3 does not allow my new MacBook Pro to see the camera even in U-Disk Mode. Instead, I use an orange USB-C cable for one of my LaCie Rugged external drive to do the job. I’m guessing this is due to Apple creating their own propietary USB-C format to squeeze money out of third party cable manufacturers (and consumers who buy their products).

Thanks so much. Even though I've realized before that with some devices, you have to plug directly into the PC, it happens so few times that you forget this option whenever things aren't working as they should. Thanks. Maybe I'll remember this for the NEXT time!

I had the last of the intel MacBook Pro's with Touch Bar and used to connect to my Insta360 x3 without any issue using the included USB-C cable. I upgraded to the MacBook Pro M3 chip and tried using the same cable and it would not work no matter what I tried. I then connected the Insta360 x3 using an Apple USB-C cable included with my iPad and BINGO it magically worked!! Dear Apple, here is a thought... prioritise users over investors!

straight to it 👍🏼

Its the cable! Try other usb(c) to usb c cables that have two way sync. I had to try a few and then it worked!

man thank you so much. this fixed me. I was struggling trying to get it to work

Cool thanks I found mine wasn't connecting because I connected the Mac to the USB-C port on the Insta360 mic adapter which does not seem to allow data through, I removed it and it works fine

Great info, very helpful, Thanks.

Tysm bro ive been trying to connect my camera to my laptop for over a month now and ive finally found out why i cant

Dude! Who are you, man? I fucking love your style of editing this video. Down to the point! Keep it up, my man!!!

This totally helped! Thank you!

Awesome quick fix thanks

Okkkkkkk so… this video didn’t help me, BUT a I figured it out thanks to some of the comments. I used a small usb A to usb C cable and it wasn’t working. I think it’s the same cable that came with my camera, but I could be wrong because I have a ton of cables eveverywhere in my room. So I tried switching it for a cheap 4 ft long cable I got from the gas station, and success!! My windows laptop can now recognize the camera. Just hoping I can transfer the files without issue now 😂 🤞

Yeah wow, 5 seconds it’s fixed thx

It worked for me. thanks.

My problem was that the usbc cabel i had didn't support transfer, kinda annoying.

bruh no way every video i watch everyone who has a insta 360 only have a mac book. Do anyone else own another labtop other than mac

Thanks!

Bro please give away any headphone please i am not able to afford it please help me bro my phone rechaarge is going soon please reply ☺☺☺☺ Lots of luv