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Interview with Dying Company's Product Manager 

Programmers are also human
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Dying Company's Product Manager
More on patreon: / programmersarealsohuman
Interview with a Product Manager with Josh Doe - aired on © The Product Manager.
Programmer humor
programmer jokes
Product Owner
Industry Tenure
Corporate Humor
software development
#software #company #corporatehumor

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20 окт 2024

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Комментарии : 590   
@kailentit
@kailentit 2 месяца назад
last product manager vid i Promise()... then they gonna be out of job
@ahvideplaneet
@ahvideplaneet 2 месяца назад
We should have a meeting about this.
@wherami
@wherami 2 месяца назад
@@ahvideplaneetfirst let's have a meeting to pre meeting
@iusevimbtw
@iusevimbtw 2 месяца назад
(node:4796) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 1): Error: spawn cmd ENOENT[1] (node:4796) DeprecationWarning:Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
@LuxFerre4242
@LuxFerre4242 2 месяца назад
@@kailentit .then() ?
@youaremadeofstarstuff
@youaremadeofstarstuff 2 месяца назад
buildspace office?
@Mr.SnakySnake
@Mr.SnakySnake 2 месяца назад
“Our business model is your forgotten subscription fee”
@feritperliare2890
@feritperliare2890 2 месяца назад
"I didn't forget your link is literally broken this is illegal" -someone who couldn't reopen a ticket
@Mr.SnakySnake
@Mr.SnakySnake 2 месяца назад
@@feritperliare2890 “thank you for your 5 star rating”
@MazonDel
@MazonDel 2 месяца назад
Not gonna lie, I welcome my debit card expiring because all the emails about failed subscriptions gives me a better opportunity to figure out which ones I care about. :D
@botanich
@botanich 2 месяца назад
​@@feritperliare2890That's why I specifically have a card with 0 money and credit limit. My heart becomes happy from all "not enough money bank notifications".
@leobardostephenlincolnstrangez
@leobardostephenlincolnstrangez 2 месяца назад
@@MazonDel This happened to me 1 week ago and im super happy
@ximon-x
@ximon-x 2 месяца назад
"Leave them confused. Increases time spent on the app" way too accurate
@TheUMESH34
@TheUMESH34 2 месяца назад
Literally what google did woth search lol
@michaelallen185
@michaelallen185 2 месяца назад
Every time reddit makes a change
@75hilmar
@75hilmar Месяц назад
I already wondered if this could be like a real thing
@Hylive
@Hylive Месяц назад
*squishes stress ball*
@Marfig
@Marfig 2 месяца назад
Thank you all for coming. There was a lot of great feedback. Let's discuss this in more in more detail on the next meeting.
@WM-gr4qi
@WM-gr4qi 2 месяца назад
... You're not allowed to just say that, man, you have to put a trigger warning on that $#!@
@BroliciousG2
@BroliciousG2 2 месяца назад
​@@WM-gr4qiwomp womp
@errrzarrr
@errrzarrr 2 месяца назад
How many story points is that¿
@Rengah
@Rengah 2 месяца назад
🤣🤣🤣 The PTSD is real.
@simonschneider5913
@simonschneider5913 2 месяца назад
@@Rengah this actually reminds me of some very dark academic studies on human behaviour.
@blind_studios_jp
@blind_studios_jp 2 месяца назад
"when they want to unsubscribe, they have to login again" - absolute classic
@bobbyologun1517
@bobbyologun1517 Месяц назад
lol
@ybvb
@ybvb 6 дней назад
hide the login window, straight up replace it with a register now for 80% off (the first year, only for new customers)
@JRay2113
@JRay2113 2 месяца назад
Ngl, this is actually the best product manager you’ve done. He has a purpose and executes. A real bias to action.
@eriwatdouangmala4771
@eriwatdouangmala4771 2 месяца назад
And one of the few product managers who'd actually get along with lmao
@rohit_banga
@rohit_banga 2 месяца назад
Are you an amazonian ?? ( Apologies if not, Bias to action is an amazon leadership principle and it is mandatory for every amazonian to slip in a leadership principle in every conversation they do)
@junesuprise
@junesuprise 2 месяца назад
@@rohit_bangaAmazonian? I beg you don’t spread this cheap marketing slang
@bluegum6438
@bluegum6438 День назад
@@rohit_banga holy moley just reading that sentence made me want to do something drastic, god help us all
@75hilmar
@75hilmar 2 месяца назад
"Business is a jungle, and we're a stable rock. People see us and say: 'nothing will ever change'." _visionary hand gesture_
@smort123
@smort123 2 месяца назад
"Deadass. War stays the same. On god."
@RayAndrewsDev
@RayAndrewsDev 2 месяца назад
I lost it at "nothing will ever change"
@75hilmar
@75hilmar Месяц назад
Hey people, so nice to see all the confirmation! I thought this lots of times with any sorts of incompetent office: "They must be doing this on purpose, right?" Maybe reality is sometimes not that far off.
@TheFrenchGroup
@TheFrenchGroup 2 месяца назад
"technically it should be impossible, we made it possible.. we have a great legal team" BAHAHAHA
@Arkreiner
@Arkreiner 2 месяца назад
I can't believe he finally made a video about Adobe
@chpsilva
@chpsilva 2 месяца назад
Oracle, actually. Forgot the part about their legal department ?
@outlaw1148
@outlaw1148 2 месяца назад
@@chpsilva stock chart in the background is PayPal I believe
@Ishsa
@Ishsa 2 месяца назад
The stock is PayPal but this could be a lot of companies
@MineLynn
@MineLynn 2 месяца назад
😂😂
@ciarasweeney
@ciarasweeney 2 месяца назад
IBM represent
@slipperynickels
@slipperynickels 2 месяца назад
this is exactly how every dying software company i’ve worked for actually worked: endless meetings about output, no time left for output.
@traveller23e
@traveller23e 2 месяца назад
Mine was recently bought and is now just the software division if you will, but it's pretty clear we're headed that way. A particular favorite of mine among recurring themes is the lack of documentation regarding anything (including basic and common procedures) in a business context that provides devops. It's hard to configure a customer's installation if you have no f'ing clue how and the only people who do know are busy fixing the urgent issues at another customer because the higher-ups insist on biting off more than we can chew.
@chadwells7562
@chadwells7562 2 месяца назад
@@traveller23eStuff being documented is always the exception.
@kosta5980
@kosta5980 26 дней назад
@@traveller23ebro we may we working in the same company holy shit
@k.j.241
@k.j.241 11 дней назад
At a startup I worked at, we added a weekly meeting to touch base on general feelings on the number of meetings we were having each week, which meetings we weren't having but should be having, and which meetings we should stop. An hour a week. That was just another red flag that things were going downhill. Another fun red flag was when our project manager tried to 'overthrow' the Director to take power for herself, but the coup failed and instead we ended up with 2 co-directors.
@brie1619
@brie1619 2 месяца назад
"Oh, I can't tell you what company it is." Because it's at least half of them
@dmitriyrasskazov8858
@dmitriyrasskazov8858 2 месяца назад
Another half still does not suspect they are dying one
@WM-gr4qi
@WM-gr4qi 2 месяца назад
If that's a real stock in the background we can find out... Paypal Holdings, Inc.
@Dalelfa
@Dalelfa 2 месяца назад
Last frame video zooms out and pans to right showing Paypal's blue logo :D
@VRchitecture
@VRchitecture 2 месяца назад
It was written under his name at the beginning)
@letsburn00
@letsburn00 2 месяца назад
​@@VRchitectureThat is an absolute brilliant callback about 70% of the way through where you only get critical information at the start.
@AlexbongoKurban
@AlexbongoKurban 2 месяца назад
Our customer's hapinness is always our lowest priority xDDDDD on point
@clray123
@clray123 2 месяца назад
Of course, like priority number 1 (1 being lower than 10).
@HannahGrayce-cf3bv
@HannahGrayce-cf3bv 2 месяца назад
Or take months to reopen a ticket is more like it.
@bluegamer4210
@bluegamer4210 2 месяца назад
What matters is profit under this system
@contaminantbean
@contaminantbean 2 месяца назад
Make sure they cannot reopen a ticket NEVER REOPEN A TICKET
@sageinit
@sageinit 2 месяца назад
IMPLEMENT A GITHUB BOT THAT CLOSES STALE ISSUES AUTOMATICALLY. THEN FORGET TO ADD AN OVERRIDE TAG. THEN MAKE MANAGEMENT OF THE OVERRIDE TAG ARBITRARY VIA UNDERSTAFFING *AND* RANDOM MANAGEMENT FEELINGS. ADD VOICE CONTROLLED MENUS. IMPLEMENT THE BOFH PHONE MENU LOOP BEHIND IT.
@jonnoMoto
@jonnoMoto 2 месяца назад
Just create a new one and link it
@josef5319
@josef5319 2 месяца назад
Well I know its for fun and all but in real life, this is super important to keep things organized. I work in a international company and our helpdesk has hundreds of tickets a day. If we let customers reoopen the same ticket with some other different bullshit questions, it all goes to chaos. so once a ticket/issue is solved, it cannot be reopen for organization purposes.
@josef5319
@josef5319 2 месяца назад
but yea it is super frustrating to them it has been mentioned more than once
@attila2246
@attila2246 2 месяца назад
Ah, this is how my support team works. Servicenow is the worst.
@ds_7
@ds_7 2 месяца назад
Is being afraid to share this with your company’s slack for fear that they might think it’s a reference to your company a bad sign?
@vash47
@vash47 2 месяца назад
lmao I'm in the same boat. they laid off 1/3 of our company last year and they've announced a "reorg" for nex month
@JanDahl
@JanDahl 2 месяца назад
​@@vash47I've an unemployment insurance that pays out for up to 12 months if I ever get between jobs. Expensive but totally worth it.
@djsmeguk
@djsmeguk 2 месяца назад
Yes
@elongated_muskrat_is_my_name
@elongated_muskrat_is_my_name 2 месяца назад
depends whether or not you're ready to jump ship
@true_xander
@true_xander 2 месяца назад
That probably indicates you're in a wrong company.
@andrewgus8763
@andrewgus8763 2 месяца назад
“Leave them confused, increase their time spending on the app” I worked at a sinking ship that leeched off a stretched stakeholder funding. This is so true.
@Ishkur23
@Ishkur23 2 месяца назад
"Make the link to open a ticket broken" I wish this was satire.
@kalaiselvanra
@kalaiselvanra 2 месяца назад
Product manager is incomplete nowadays without asking the team to integrate AI to only bin it months later
@errrzarrr
@errrzarrr 2 месяца назад
And his dozen of Scrum certificates
@93hothead
@93hothead 2 месяца назад
Product manager thinking “AI” is like some magic API that will learn by itself lol
@Spencer-wc6ew
@Spencer-wc6ew 2 месяца назад
Add a checkbox that remembers its value. Your program now makes decisions based on info it has learned about that specific customer. That technically counts as AI.
@cabnbeeschurgr6440
@cabnbeeschurgr6440 Месяц назад
"Uh sir this is a steel depot" "Idc put ai in it"
@dwebb_506
@dwebb_506 2 месяца назад
"When they want to unsubscribe, they have to log in again." Ok, that's just pure evil.
@thespam8385
@thespam8385 2 месяца назад
He’s actually the best PM I’ve ever seen, at least he’s contributing ideas
@AZ-bf2yc
@AZ-bf2yc 2 месяца назад
Talking about the inevitable death of the company is the most productive the employees have been in a decade.
@styssine
@styssine 2 месяца назад
How in a single lifetime can a person gather all experience this guy has
@medical-informatics
@medical-informatics 2 месяца назад
I think 2 real jobs and 3-4 intern/working student jobs and a few summer jobs should be enough to get all this. Because it is the same everywhere.
@zesky6654
@zesky6654 2 месяца назад
It took 1 year for me. These zombie companies are a lot more common than you think.
@smallbluemachine
@smallbluemachine 2 месяца назад
“Keep silent, keep compliant”, Im adding that as a KPI, thanks pal!
@shawndeggans
@shawndeggans 2 месяца назад
I worked there. Was fired. Brought back. Fired again. Great place!
@sbp4215
@sbp4215 2 месяца назад
1:34 The seagulls circle and scream as they sense the ship is set to sink...
@StarlightInsights_com
@StarlightInsights_com 2 месяца назад
It is the PayPal Holdings Inc stock on the screen 😂
@Masahane
@Masahane 2 месяца назад
I really wish he'd included it visibly going down in real time
@gergelymarton
@gergelymarton 2 месяца назад
Nice catch! For me, the video had a PayPal vibe anyway. I tried to get through the customer service labyrinth for weeks once, but it was impregnable.
@StarlightInsights_com
@StarlightInsights_com 2 месяца назад
@@gergelymarton yea 😆 it was the first stock I searched for
@PplsChampion
@PplsChampion 2 месяца назад
i used to work here i wonder if they still have the problem with the 2FA locking everyone out of JIRA so we can't figure out what to post in our slack scrum meeting about getting the CI working with Jenkins. it's very imporant to establish a working process first and foremost before considering a customer need, that's how we knew we were legit. the problem was we couldnt file the 2FA problem as a problem without filing a ticket in JIRA, otherwise we gonna start eating up story points. our product was organic cat food.
@ThatGuyFromMA
@ThatGuyFromMA 2 месяца назад
Do people still use Jenkins?
@megamastah
@megamastah 2 месяца назад
@@ThatGuyFromMA what else for embedded?
@dekumarademosater2762
@dekumarademosater2762 2 месяца назад
do organic cats make good food?
@ThatGuyFromMA
@ThatGuyFromMA 2 месяца назад
​@@megamastahGitHub action custom runner?
@megamastah
@megamastah 2 месяца назад
@@ThatGuyFromMA well, the repositories are not hosted on GitHub.
@TheBaldOne
@TheBaldOne 2 месяца назад
I had a suspicion that this guy was the manager of Curve Card, as soon as he said the likes of "our goal is to have such an awful customer service that the customer knows not to contact them a second time" I felt I was 100% correct.
@mccafferyfamily
@mccafferyfamily 2 месяца назад
I used to work there, that was 8 yrs ago. They're still alive. I don't know how but they are.
@sdsappsandgames6262
@sdsappsandgames6262 2 месяца назад
Bro spill the beans... Drop the company name bro!
@WHAT_1400
@WHAT_1400 2 месяца назад
@@sdsappsandgames6262 i will do that later via an anonymous Glassdoor review which will read like a salty blog post even though everything in it is probably true
@kawaiimunism
@kawaiimunism 2 месяца назад
​@@sdsappsandgames6262very end of video, frame right
@GeneralChangFromDanang
@GeneralChangFromDanang 2 месяца назад
He can't. He was re-hired with an NDA.
@mccafferyfamily
@mccafferyfamily 2 месяца назад
@@GeneralChangFromDanang you know how it works
@logsnroll
@logsnroll 2 месяца назад
Too much wisdom from a PM!
@AlexKarasev
@AlexKarasev Месяц назад
Our boy is going places!
@RobUttley
@RobUttley 2 месяца назад
'strong British accent' - shots fired!
@AJSTITAN14
@AJSTITAN14 2 месяца назад
It's not you! It's us!
@kwastek
@kwastek 2 месяца назад
He was afraid to say what he really meant: strong Indian accent.
@MMadjansen
@MMadjansen 2 месяца назад
The UK is the only country in the world where I haven’t been able to understand people’s English, so this checks out.
@AustrianEconomist
@AustrianEconomist Месяц назад
@@MMadjansen You've clearly never been to jamaica lmao
@MMadjansen
@MMadjansen Месяц назад
True enough. :)
@wesha3953
@wesha3953 2 месяца назад
the rehiring part is wild
@simonschneider5913
@simonschneider5913 2 месяца назад
ive seen that IRL!
@nebufabu
@nebufabu 2 месяца назад
I've been that guy IRL... Getting rehired was the worst mistake I ever made.
@simonschneider5913
@simonschneider5913 2 месяца назад
@@nebufabu got shit from all sides then?
@sasagrcevic475
@sasagrcevic475 2 месяца назад
@@nebufabu whats the story? did you at least ask for more money?
@nebufabu
@nebufabu 2 месяца назад
@@sasagrcevic475 I did, quite a bit, but let's just say there was a reason they couldn't find anyone else and agreed to that raise... 3 more years of maintaining a website designed in the 90s by a desktop apps guy (and the company's then-current CTO, so of course, his design was just fine) and when we finally migrated it to then-modern frameworks, guess what happened...
@nicejungle
@nicejungle 2 месяца назад
Wait, I thought he was talking about my company 🤣 Very accurate, specially the change of logo
@burlak3182
@burlak3182 2 месяца назад
Mavenir?
@randylevy
@randylevy 2 месяца назад
I rated this video a 5 (it was the only option available)
@Rapscallion2009
@Rapscallion2009 2 месяца назад
2:30 thats actually out-of-date. The UK had a lot of call centres 20 years ago because the then government issued "regional development grants" to deprived areas. Often those areas were in places with strong regional accents which can be initially hard to follow if you're not used to them. The RDGs were ended a long time ago and the jobs moved overseas once they were no longer subsidised.
@uncreativename9936
@uncreativename9936 Месяц назад
He didn't want to be accused of racism by saying Indian.
@jojoanggono3229
@jojoanggono3229 Месяц назад
I like this guy, he has strong and all encompassing concept. Let's propose him for a promotion, let's say Director of Operation. When everything goes south then he is our scapegoat.
@AlexKarasev
@AlexKarasev Месяц назад
You don't promote. Because if you promote him you now have to find someone to fill their spot. If you continue with this "promotion" nonsense further down the chain, that's multiple people that now are in new roles. Simultaneously. Are you underwriting the costs and risks inherent in that? If someone is qualified for a promotion and the right opportunity comes along, hire someone under-qualified into that role, and have this guy fill the shortfall while staying in his current job. With any luck, he'll learn his lesson. lol
@rahul9704
@rahul9704 23 дня назад
​@@AlexKarasev Damn.
@BetterBohdan
@BetterBohdan 2 месяца назад
Last second company revelation is priceless
@aHedgerowFrog
@aHedgerowFrog 2 месяца назад
did not notice. cheeky.
2 месяца назад
Love the part where he says the customer identification number is not tied to anything and when you are finally out the labyrinth you end up talking to someone without any knowledge of the product, bad microfone and horrible connection 😅
@contaminantbean
@contaminantbean 2 месяца назад
And don't forget the strong British accent 😄
@aliannarodriguez1581
@aliannarodriguez1581 2 месяца назад
It gets really scary when bank fraud departments start doing this.
@pacoestevez8780
@pacoestevez8780 2 месяца назад
The stock chart at 0:15 lol
@STOCKSINTHEWILD
@STOCKSINTHEWILD 2 месяца назад
lol, the stock price of PayPal in the background kinda hits the vibe of the vid
@pawelparadysz
@pawelparadysz 2 месяца назад
i was wondering what company that was
@haleyk10198
@haleyk10198 2 месяца назад
i had a colleague that worked in so many failing finance institutions. most of them actually had business irrelevant stuff as their home page banner, like sustainability / pride ( i am saying business irrelevant, not good / bad ). the only one that he worked in & got out of the crisis was actually the one that putted their dipping stock prices as the banner.
@rujn
@rujn 2 месяца назад
I absolutely love your content. The duality of parity and truth makes me laugh, smile, and reminds me to be honest with myself.
@jeffyboyreloaded
@jeffyboyreloaded 2 месяца назад
"we're a debit system so it shouldn't be possible, but we made it possible....we have a great legal team" 😂😂😂
@hasangilmanov5350
@hasangilmanov5350 2 месяца назад
"You must relogin to unsubscribe", ohhh no, pleace
@AntonVattay
@AntonVattay 2 месяца назад
The funny thing is American Health Insurance companies aren’t dying but this is exactly how I imagine their project managers.
@LuxFerre4242
@LuxFerre4242 2 месяца назад
Bro designed the customer service for Evri.
@yakunats
@yakunats 2 месяца назад
My goodness I can't stand that company!
@Croz89
@Croz89 2 месяца назад
​@@yakunats In a couple of years they'll rebrand to something else, like they did with Hermes.
@Marfig
@Marfig 2 месяца назад
At our company we believe in celebrating failure.
@BlunderMunchkin
@BlunderMunchkin 11 дней назад
Sounds like a Musk company.
@WorldInANutshell
@WorldInANutshell 9 дней назад
less customers = less customer agents...means less cost.
@StasKubrak
@StasKubrak 2 месяца назад
Sounds like Deutsche Bank 😂 speaking from 10 years experience
@syrykh
@syrykh Месяц назад
Could be 😂
@Curratum
@Curratum 2 месяца назад
I work an IT-adjacent job in the same general sector and this is still extremely accurate. Down to every little joke.
@ShelleyBeans
@ShelleyBeans 2 месяца назад
Don't forget the meeting where you discuss what you should talk about in the next meeting.
@ybvb
@ybvb 6 дней назад
hide the login window, straight up replace it with a register now for 80% off (the first year, only for new customers)
@oncecleverly
@oncecleverly 2 месяца назад
Paypal customer service never fails to disappoint 3:47
@Zel-kr3qj
@Zel-kr3qj 2 месяца назад
The Google page actually shows the stock of PYPL
@ritterkeks
@ritterkeks 2 месяца назад
Hiding the company name in clear sight…. I waited till the end to confirm my suspicions
@FunctionGermany
@FunctionGermany 2 месяца назад
which company? sorry, i'm not the brightest.
@pernydev6844
@pernydev6844 2 месяца назад
@@FunctionGermany Debit system, bad customer service, (name in the background), it's PayPal.
@GSBarlev
@GSBarlev 2 месяца назад
​@@pernydev6844Oh wow, yeah. If you pull up the all-time view, that's Paypal's stock ticker (and the number on the screen is their price as of whenever this was filmed).
@RobertBlair
@RobertBlair 2 месяца назад
I will post this in slack, see how many folks agree. The stock graph checks out.
@monad_tcp
@monad_tcp 2 месяца назад
@@pernydev6844 I though paypal was just for money laundering
@gkail6980
@gkail6980 2 месяца назад
"Oh, I can't tell you what company it is" Oh, I know several companies in this exact predicament right now
@JohnVance
@JohnVance 2 месяца назад
You can't tell me what company it is because it is every company. All the companies. All of them.
@RillianGrant
@RillianGrant 2 месяца назад
All companies have a couple of bad elements. It's when they come together that it crumbles
@jimbobur
@jimbobur 2 месяца назад
This is what corporate IT is like. If they were a company on their own, they would be a dying one.
@nevoteb
@nevoteb 2 месяца назад
bro, the way he looks dead inside 💀💀
@CovvaLomusan
@CovvaLomusan Месяц назад
This is the best Black Mirror episode I’ve ever seen
@einarwow
@einarwow 2 месяца назад
Sounds like he's describing Vodafone.
@franciscolopez2736
@franciscolopez2736 2 месяца назад
The delivery on "we have a great legal team" kills me
@knoppix87710
@knoppix87710 2 месяца назад
this is... scary similar to my real life.
@alexevans1183
@alexevans1183 17 дней назад
@3:14 "When they want to unsubscribe, they have to log in again." Damn you. Damn you to hell.
@Mrunibro
@Mrunibro 2 месяца назад
The second half of the video started to feel a lot like a Microsoft description...
@GSBarlev
@GSBarlev 2 месяца назад
Microsol, more than any other company except maybe Google, gives the public perception of being less of a single company and more of a collection of autonomous units, fighting each other for resources. Think about how they can tease a new Xbox one week, then the next announce that Game Pass would treat consoles as second-class users. Or how Windows 11 tries desperately to increase adoption... while at the same time unnecessarily upping system requirements and shoving more ads into the taskbar.
@rupertsmith6097
@rupertsmith6097 2 месяца назад
"When they unsubscribe, make them log in again!". Lol. This is like Kitchen Confidential but for IT.
@iamzwn
@iamzwn 2 месяца назад
Jan D. is my product manager. Love the content thank you guys for making me laugh.
@rwp005
@rwp005 2 месяца назад
When I watch your videos my satisfaction += 1 and my self loathing -= 1
@briandecker8403
@briandecker8403 2 месяца назад
This hits harder than you can possibly imagine - 100% on point.
@jcy089
@jcy089 2 месяца назад
This is literally AWS whenever I try to get any information regarding any usage / cost breakdown. Now it's whatever AWS decides to charge per month and not actually our real usage 😂
@alternbg
@alternbg 2 месяца назад
Oooh so nice! You guys made a Broadcom/VMware video !
@rrraewr
@rrraewr 2 месяца назад
This is eerily similar to any gov infra software project I've had the displeasure working on, they are dying before it even started and act it all the way through until it finally dies because pms don't understand the word "refactor" lmao
@xToxicNinjax
@xToxicNinjax 2 месяца назад
Reminds me i have to call a company today so they can write a ticket for me so i can wait 2 hours for someone to look at it and schedule a call for me next week
@bobbyologun1517
@bobbyologun1517 Месяц назад
"customers are super annoyed....GOOD" :D :D :D
@ace5
@ace5 24 дня назад
ing customer support literally. can't reopen tickets or continue conversations. have to start all over again every time
@eo333
@eo333 2 месяца назад
did you see the paypall sign? soo true
@clawoo
@clawoo 2 месяца назад
The way he's trying to overhear what his colleagues are discussing in the beginning and that specific look: that's the "is it finally happening?" look 😅
@remsee1608
@remsee1608 2 месяца назад
This was the guy responsible for the Crowdstrike fiasco
@GSBarlev
@GSBarlev 2 месяца назад
A lot of these were near-direct quotes from a recent Adobe leak.
@requiemforameme1
@requiemforameme1 2 месяца назад
A world where Adobe has kernel permissions and can push realtime prod updates is a nightmare hellscape I’d rather not imagine.
@floflo1645
@floflo1645 2 месяца назад
​@@GSBarlevi can't find it. Do you have an article to share on it?
@GSBarlev
@GSBarlev 2 месяца назад
@@floflo1645 Can't share links in comments. The headliner was an Adobe high-up comparing their early termination fees to "heroin."
@easternpalace
@easternpalace 2 месяца назад
That teeny tiny pan over to the beginning of a logo on the line "Oh I can't tell you what company it is." Genius
@vitezslavackermannferko7163
@vitezslavackermannferko7163 Месяц назад
2:36 Also always reply minutes before shift ends.
@flatujalok
@flatujalok 2 месяца назад
make the link to reopen a ticket broke! hahahahaha our IT staff actually did this!
@Marfig
@Marfig 2 месяца назад
If they had used Agile correctly they wouldn't have failed.
@riling
@riling 2 месяца назад
yes look ahead not where you were at where you at.
@robsosno
@robsosno 2 месяца назад
Isn't endless meetings a synonym of Agile?
@riling
@riling 2 месяца назад
@@robsosno yes we need to know that what we leave undone next since we so busy.
@Assassin_Droid
@Assassin_Droid 2 месяца назад
the stock in the background is of paypal...
@fd3871
@fd3871 2 месяца назад
love that paypal stock is in the background
@krisssachintha
@krisssachintha 2 месяца назад
first time watching this video, subscribed to keep delay the sinking ship :p
@thebearded4427
@thebearded4427 5 часов назад
God damnit this isn't a parody, it's a freaking documentary!
@Manx123
@Manx123 2 месяца назад
A subtle detail you should have added was the share price in the background, (which I see is of PayPal's), gradually decreasing in jump cuts as the interview went on.
@redkeyspoke
@redkeyspoke 2 месяца назад
Atlassian, is that you?
@burrrrrrrrrrrrrrp
@burrrrrrrrrrrrrrp 2 месяца назад
The person who does the least and gets paid the most… wins
@random240dc
@random240dc 2 месяца назад
"Keep quiet, keep compliant" 💀💀💀
@kevinjain
@kevinjain 2 месяца назад
This video was really good, can feel the pain in his words
@niXity9000
@niXity9000 Месяц назад
I think I bought a plane ticket from this guy once. I kept paying subscription fees for 3 years. It was a Christmas tradition to call them on the phone to cancel my account (because there was no way to cancel on their website)
@Williamthebrand
@Williamthebrand 2 месяца назад
"we keep changing up the rating box layout, so the only link that works is 5" - - Golden...
@iSaac-kp5lk
@iSaac-kp5lk 2 месяца назад
This guy is experienced in all sectors of the tech industry 😂
@Alexander-Hatala
@Alexander-Hatala 2 месяца назад
As a Ops Dir, I really want to share this in our lead PM teams chat. But I'll give off the wrong impression. The head dev lead chat though, JS/PHP senior dev videos have been a hit. I'll just share this in dev chat again LOL
@chadwells7562
@chadwells7562 2 месяца назад
Most accurate thing about this impressive skit…. The 50% Indian dev team ratio
@Tyiion
@Tyiion Месяц назад
Stay silent. Stay compliant. Sounds like the unspoken motto of every place I’ve worked at.
@jylpah
@jylpah 2 месяца назад
The Microsoft keyboard on background was a nice touch 😂
@ulasfiliz759
@ulasfiliz759 2 месяца назад
It genuinely looks like a video from The Office
@Rushil69420
@Rushil69420 2 месяца назад
Peter Thiel is gonna have you MKUltra’d for this
@FraterOphionoi
@FraterOphionoi 2 месяца назад
I am this product manager. Our company is dying. This is incredible. 10/10 look forward to being rehired.
@TheFachen
@TheFachen 17 дней назад
I like how they just have seagull sounds playing in the office
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