Jascha Goltermann: The Impact of AI on UX Design - Hatch Conference 2023 

The thing I struggle with most in regards to AI is the ethics of it. In the video he mentions that they clearly state that they will not train the AI off a user's personal data, because users are uncomfortable with that, and yet the entire ChatGPT LLM is built off of data acquired without the permission of the authors. I'm frustrated that these models have been generated in an unethical manner, but so many are running straight towards it with a "everyone else is doing it, so we have to as well" attitude. UX is supposed to be about Empathy and Human Centered Design, but the creation of these AIs have no empathy for the creators they steal from. In the video he talks about how they only had a couple weeks before they pushed the MVP to the users, and that you can't even really test before release, because each interaction is different than the last. That sounds like the opposite of good design. (To me, it even sounds like a bad product) It feels like everyone using AI right now is flying by the seat of their pants, and figuring out things as they go. This whole topic makes me feel like a luddite, which is odd because I grew up with computers and worked in IT for 12 years.