Hi Don Ramon, thank you for your question. Descaling should be performed whenever your E6 prompts you to do so. If JURA filters are used, additional descaling no longer needs to be performed. We hope that we have been able to help you with this. Kind regards, JURA
Hello, thank you for your comment. If the wrong cleaning agent is used, the machine could be damaged and/or traces could be left behind in the water. Use only original JURA maintenance products. Kind regards, JURA
Dear @edmundgarvey6331, thank you for your comment. If you use a CLARIS filter, there is no requirement for manual descaling. But if you descale manually, the descaling signal will light up on the machine depending on the programming of the water hardness of your place of residence. For more information, please contact our customer service jura.com/service. Kind regards, JURA
Dear @GeraldZecker, in this case please consult your nearest JURA customer service (jura.com/service) to check the matter in detail. Kind regards, JURA
Dear @elizabethwheeler5009, thank you for your comment. Yes, because the effect is perfectly matched to our coffee machines. 3 small tablets dissolve better than one large tablet. Kind regards, JURA
Dear @sigururaxelbenediktsson7805, thank you for your comment. You don’t have to manually clean the brewing unit, it is cleaned automatically by the cleaning program. See “JURA E6 - Cleaning the machine” for more information: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-_1mS7mjSz_0.html. Kind regards, JURA.
Dear @Migotka477, the filter does not have to be removed while descaling the machine. If you are however descaling the water tank you have to remove the filter cartridge. You may find more detailed information in the product manual of the E6. Kind regards, JURA.
Hello! I descaled machine with 3 tablets as you recommend, following instructions on video. Unfortunately now there is a sour taste of the tablets in every drink I made. I made so far ~40-50 drinks including espresso, cappuccino, hot water, but still it’s impossible to drink. I did descaling with only water, still the same. Please let me know how I suppose to use coffee machine again? Looking forward to hearing from you soon.
Dear @annabarsukova7031, thank you for your comment. Did the descaling system go through the filter? Or did the filter come into contact with the descaling solution? If so, please replace the filter and the problem should be solved. If that is not the case, the machine must be checked by a service center. Kind regards, JURA
