KitchenAid KRFC704/604 Counter Depth Refrigerators Part 2 

Wow he really slammed that door!

Make sure you get the extended warranty. We purchased one three years ago and the compressor and evaporator both when out. It took eight months to get it repaired because of shipping.

I have this fridge and it's been nothing but a money pit. It’s beautiful but it is a POS

DO NOT buy this fridge!!! It's a complete lemon and KitchenAid/Whirlpool knows it. They will eventually refund you the entire $4500 you spend and won't even want the lemon fridge back. I can't even give mine away at this point. Save yourself the trouble and expense of spoiled food and pick something else.

Jackson Jessica Perez Deborah Miller Richard

I’ve had many problems with this model. I’m on my third fridge! The ice maker is a joke! I’ve had repair on that three times! It’s absurdly small for a fridge this size. No problems with our KITCHENAID stove or dishwasher. Ice maker replaced last year. Update: 11/15/22 Water started dripping from water dispenser. I turned water off. Next morning I hear a click going off every 2-3 minutes from fridge. Freezer dead. Freezer food melted. No repair can come until the day before Thanksgivings. I hate this refrigerator! Definitely a lemon. KITCHENAID does not care. Update: KitchenAid said it was the compressor. No parts available until Dec. 23! Looking into a Thermador, can’t take this 💩

I’ve had this model for 3 years so far with no problems. I have a “Revision 01” model, so first redesign to fix some initial issues. Still known problems with this model, though. My tech who came out to check things over when I thought I had a problem adjusted some things and had a few pointers… He changed the defrost cycle interval to defrost more often per day to alleviate the rear panel/evaporator coil freezing issue. He advised that I spray a little bit of PAM cooking oil on the touch points of the bottom of the ice bin to keep the bin from freeze locking in place. You have to maintain the ice bin….if you are a low user of ice, dump the ice and defrost the built up ice in the bin cavities like once every 6 months. Oil the touch points with PAM and reinstall. Sometimes you may need to just break up the ice in the bin as well. Finally, he installed a pressure regulator on the incoming water line as the pressure is too high and causes leaks within the cabinet (resulting in water onthe floor and within the electronics). The water from the dispenser discharges slower but zero ice maker or water leak problems in 3 years. Been a fantastic fridge for me so far!

The glass is *glued* to the plastic frame on the main shelves. Nice touch for a $4100 fridge. Be very careful not to let any food/drink drip residue as it will get into the crevice and down in between the glass-plastic sandwich and almost impossible to clean. If someone knows how to safely separate the glass from the plastic, i'd love to know how.

How do I fix the ice maker!

We have this fridge , only issue is when counter depth, the left door opens to far and hits wall. This can damage the steel door. We need a door stop . Is their one for this fridge?

Printshield is 100% not exclusive to kitchen aid

I wish the kitchen aid fridge we are getting had the wood trim in it

My grandson touches the fridge stainless doors and you can see every fingerprint he puts on it.

Can you post a video on how to program the Favorite Fill to the desired volume? Owners Manual is very poor.

Is anyone happy with this fridge that has owned it long term? It seems like all I see are reviews saying it’s an expensive POS. I love the looks. I know this one is a few years old. Have any other manufactures stepped up to comparable interior looks?

terrible ice box design. it gets stuck all the time.

👌🏾👌🏾👌🏾👌🏾👌🏾

I never thought I'd use "sexy" and "refrigerator" in the same sentence, but this is one sexy refrigerator!

Lea Burg

My lights went out, anyone know of a video to troubleshoot the lights ? Thanks !

We had ours delivered in March for a remodel project. Installation was 6 months later. The refrigerator part was DOA, freezer seem to work, no ice though. Service guy ordered up a bunch of parts and estimated 6 hours for the repair. He had to dismantle most of the unit. Turns out it was an evaporator leak, no freon. After they left it took 48+ hours for ice to appear, very few cubes even after 36 hours. The unit is very quiet, can't hear the ice drop. Hope the ice production picks up.

Mine died after 6 years. Always froze over and stopped cooling. Never again.

We've had the KRFC704SS model now for 6 years; first 5 years were great.......now, NOT so much. Keep having to have service out, started with icemaker failing. Each time Appliance Hospital (Kitchenaid recommended repair) come out, they advise it is a different part that needs replacing, charge profit on replacement part, plus a high labor fee. And then it does not solve the problem. So have to try again with a new part/repair costs. Has gotten out of hand, and no one really wants to help, just advise new part needed. We bought the entire kitchen suite to match; so feel doomed in needing to buy same or similar to keep kitchen cohesive. Had friends with the 604 model and encountered similar in same timeframe. Clearly not a well made product, too many issues even though it's "pretty" . Very disappointed with Kitchenaid, the model that they hype and the service we've rec'd.

Just got ours today. Some of the shelf mounts won’t flip up to move shelf. Suggestions??

How do you turn it off. No one can answer this simple and very important question.

My door alarm used to work and I cannot seem to get it to work again. HELP.

Nice review. Are the shelves adjustable?

Joe, is your fridge loud? Just had a brand new one installed and it has a devastatingly loud hum/buzz. Waiting for a service call to take a look. Based on some of the reviews I’ve seen, I’m not overly optimistic, just curious if your model is loud. Thanks!

I just bought one from my all accounts and I don’t have money for cleaning ladies. Hopefully it will work.

How much

We just got this delivered…..after four hours the refrigerator temp is still at 78 degrees. Is this normal or do we have a problem other than our food in the ice chest is crying out for cold?

Shopping for new fridge and you really did great job to help me out... I’ll show her this. Thanks

Back to the drawing board. Had a puddle of water in front of the refrigerator this morning, on the newly refinished wood floors. Sometime during the night the freezer stopped freezing and the ice began to melt. The refrigerator still works but it is right at 32 degrees(set for 37). Service please...