Thank you! Found this video and bought the part on eBay for 6 dollars. Changed it myself! PC doctor wanted to charge me 99 dollars plus 39 dollars for the part. This was a life saver!
Re: Hinge for anyone reading. Removing the screws from the hinge and just opening the screen as I normally would was much easier than wrestling with a screwdriver to pry it open. Just open it enough to work on and close the screen back down, since it's not screwed in anymore the hinge will stay open.
THANK YOU!! I bought a new DC jack for my Dell XPS 15 but wasn't sure if it was for sure the problem. Seeing the broken one, it looks EXACTLY like mine right now so I know that is my issue and now I'm confident with changing it out! So freaking helpful!!
I fixed a laptop for the very first time because of you. I have an xps 17 but was able to adapt to the minor differences (like not having to mess with the hinge) because you explained the principles so well. The xps 17 has T5 screws... but I got an excuse to buy a whole precision bit kit (cost more than the DC cable, lol). Thank you so much. Your video skills are amazing.
Thanks a lot for the video. I was smart enough to stir in the DC port with a 3.5mm headphone jack. Classic. Broke the plastic thingy off. I'm now charging via USB-C, but after seeing this video, I think it's well worth spending the $6 on the replacement port. Thanks a lot.
Rad, stoked to see how easy it is to do this job! Was thinking of going to a repair shop, but this looks about as easy as laptop repair gets. Thanks so much for the video!
This is so simple! Fixed computer within a matter of 15 min. For anyone out there wondering, I have the XPS 15 7590, this jack seems to be for the 9570. Found my jack on amazon for $8. Beats $100 by a mile for someone else to fix it. Great video, thank you!
@@caroljordan7384 Hi! I tried replying twice, I guess it didn't send. Here is the information, I bought the part off of amazon. GinTai AC DC Power Jack with Cable Socket Plug Connector Port Replacement for Dell XPS 15 7590 P56F003 Best of luck fixing it!
@@eviel4297 I just replaced mine with this part and the computer won't boot if the battery is connected, just flashes the power LED slowly. Not sure what's going on.
the screw for my monitor was stripped but managed to ignore it and just swapped out the power. Very easy and took less than 5 mins thanks to u. You are goated
Very nice and thank you! Also how funny, a contracted Dell repair tech and I had similar thoughts about that curious display plug cover inside of the 9550.
Thanks so much! I just spent a lot of time and money on a charger and a battery and finally the cheapest, the dc jack. Should have watched youtube first... lesson learned. Regardless, thanks so much for getting me up and running... the jack it was and your video made life easier to replace. Anyway, thank you again!
Thank you for the video, Just wondering why the charging light didn't turn on and whether it had something to do with the installation of the DC Jack?? Thank you.
I wonder if he didn't use the right charger. XPS 15s use 130 watt chargers. Lower wattage Dell chargers are compatible, but perhaps the light doesn't come on when using them?
thanks for the video. i realized in the middle of replacing the charging port that my problem was actually that the inner axis of the charger had been offset somehow. oops lol
Really nice video - thanks! My connector just failed on a trip to NZ. I’d better eBay one to be delivered by the time I get back to UK in 3 weeks before my battery goes flat!
Tech enthusiasts worldwide: Be so so careful with static electricity as you could ruin all your computer components! Antistatic wristbands! Blah blah blah! This dude: I really like to wear long-sleeved fleece sweaters while working on computer components. It's quite nice.
Hi, thanks a lot for sharing your insight! This is exactly the problem I seem to have with charging my Dell XPS 15! Just had two questions: is the last software/boot up step absolutely necessary/unavoidable? if yes, could you please kindly type some hints? Secondly, did the LED light below the touchpad finally turned on at the end?
@@Adamant_IT Regarding the LED light on the front, because the battery was fully charged it did not light up. If the battery was less than 100%, the LED on the front should have lit up.
Good video thanks. How come you didn't disconnect the battery first? The battery module in my XPS quite clearly states "Disconnect the battery before accessing any parts or devices"
Thanks for the detailed video. question, how i tried all these steps but nothing happened . my XPS is completely dead . no LED or Noise . How i can find out if Motherboard is dead ? any test i can ? Cheers
These apparently break often, and dell claims it's not covered by warranty as it's due to "wear and tear". Yeah right. Glad it's at least easy to fix on our own.
Yea, just had this happen after only 6 months of ownership, and I rarely pull the adapter out, as it stays plugged in 95% of the time. There is no way they can claim it should break after only 6 months when it's been disconnected maybe a handful of times. If I have to, I'll take them to small claims court.
Mine is still fine, if a little loose after 4 years. But I'm glad it's only a ~£4 part if it needs to be replaced. These Dell XPS laptops are great on the user repair front.
It had picture of what the broken port looked like but didnt show what the new one looked like? my xps 15 cost £2k and cant believe im having problems with its saying not plugged in sometimes. On other occasions it says plugged in but battery decreases if im using the laptop so isnt charging it
This is not for the Dell XPS 15 9570! All electrical connections are soldered - not screwed. I recommend everyone who owns the 9570 get the accidental damage coverage from Dell. Good luck getting it scheduled for service. I've been trying for about 3 weeks just to get a call back from Dell to get the jack replaced. Geek Squad cannot fix it due to the soldered connections. There is only one service center in the US to make the repairs. I hope this doesn't cost me an arm and a leg to replace an $8.00 part!
Hey there, I am replacing my DC jack as well (same exact broken plastic bit) as well as reapplying thermal paste, which tools did you use to open the laptop and those hinge screws? Thanks so much for the video!
Hi, I went about replacing the DC jack today and I seemed to have broken the black part which connects to the rectangle white connector with the red, white and black cables. It seems to have come off and I can't get it back in place. What can i do to resolve this? Thank you
@@Adamant_IT the pins on the board are there, but one of the pins on the small black piece have come off. I'm taking it to a repair shop soon? Do you think they'll have a replacement part for the black connector part?
Odd question, but you dont happen to know the name/product number for the replacement DC jack? I ordered one through which turned out to be the wrong one and I can't seem to find the correct one anywhere haha!
Not exactly. I usually search for something like "dell xps dj jack" on ebay, and then browse the results until I see one that looks identical. Pretty much all ebay sales these days have accurate pictures in my experience, so if it's a visual match, it should be correct.
I bought a usb c charger for my 9560 and its working. After viewing ur video i ordered a dc jack replacement as i lost the plastic piece in the center of my barel. I changed the dc power jack and the laptop isnt detecting the charger in the bios , its saying "unknow charger". Where does it could come from then ?
Hi what Screwdriver size did you use for most of the screws please, and which one did you use for the display port screw when the first one wouldn't work? Thank you.
Can you tell me what the screwdriver it’s called the size possibly even a link to where I can buy it from in the US so that I can get my cover off and already has a little screws to
I think it's just some shielding around the USB port. High-speed connectors are usually shielded to maintain signal integrity near power lines like the charger jack.
inverterville how do you mean rubbish? Is it poor performance? You may want to check your CPU speed. If you’re having issues with the power jack (assuming you are since you’re at this video!) the laptop automatically throttles the pc to something like 0.74GHz, instead of the usual 3.4, which definitely feels rubbish. Hopefully if/when yours is fixed it runs smoothly again if this is indeed the problem you were having!
