I wanted to share this video as I know hundreds of other folks are experiencing issues with their LG SN11RG Sound Bar Subwoofer. I believe LG manufactured a defective product and should make this right for customers. The replacement part was $72 and can be purchased at directly from LG.
Part Number: EBR89625801
Direct Link to the appropriate part:
lgparts.com/products/ebr89625801
Many folks our just outside of the warrant period and LG's customer service has been attrocious based on my experience. I got impatient with trying to get LG to repair it and fixed the issue quickly myself. This is a very simple procedure to replace the part and requires no soldering - just unscrewing the back of the Subwoofer, removing the back panel, removing the ribbon cables and additional connectors, installing the new PCB board, reconnecting the connectors, and finally placing the back panel back on the unit and screwing it in. All you need is a Phillips head screwdriver and the LG part and your $1,200 investment will be back up and running in not time. I hope this was helpful to someone out there and hopefully you can get back to enjoying your Subwoofer ASAP.
6 янв 2022