We purchased this machine for our school and just finished the small sample size of film it came with. I am hoping I can successfully change out film by watching this video. The manual illustrations were not clear.
We also just purchased this machine. When the film ran out that came with the machine, it started to go in reverse and the items that were laminated were rolled in backwards and we cannot figure out how to get them out. The new film also wont go forward
I hope you all figured it out, but for anyone else: Use the reverse button. The reverse button is the Slow button with the arrow pointing toward you. I also find it helps to hold the film that is coming back toward you and pull very gently to help it come through.