I'm literally someone who has to mentally prepare for saying my order because I'm shy and sometimes have social anxiety. The idea of treating someone like dirt while they are doing something for you is crazy to me. It gives me anxiety just picturing some of these customers! lol Also, watching you make these sandwiches (and donuts in another video) is incredibly mesmerizing! Now I'm hungry. 😆
2 things I don’t understand in life 1: Mathematics 2: *Why people don’t give me a chance to make it on RU-vid even though I work so hard making good content* Help
As someone who has a mom with bipolar/schizophrenic/manic actions commend you on how you handled this. Believe me, it is not easy to handle someone with such problems but you used common sense to get through the situation, very commendable
@@KingKong-gx3qg *facepalm* Oh, for the love of Earth.....Well, at least you don't have to deal with her for the time being. I really hope your mother gets better.
As someone who has a mom with bipolar/schizophrenic/manic actions commend you on how you handled this. Believe me, it is not easy to handle someone with such problems but you used common sense to get through the situation, very commendable
The way she was acting, after she touched those sodas I would not have allowed her to put them back and just say "Covid... you touch them, you buy them."
As an ex subway employee, I once had a customer order 4 sandwiches and when it was time to pay said "the guy working yesterday said I could get 4 sandwiches to replace the ones he messed up on" and I had to tell her "ma'am we only have female staff here", she replied with "that impossible" and which I said "no, your trying to scam us, please leave" and then she left saying "im gonna call corporate"
I stayed calm for the first couple years I was at a restaurant, then I became a manager followed by the start if covid. The rudeness and entitlement ramped up to an all time high and my employees started to suffer for it. So I put my foot down and started kicking out/banning customers left and right, eventually word got around that bad behavior was not tolerated and people either avoided the store or behaved. My employees where happier and that's all that mattered to me.
That my friend is someone who wants to be in charge. She wanted to control the situation and like you stated, every-time you gave her an option. She felt in control and was ok with keeping the sandwich. Good job man! You kept that situation calm, you got the sale and she’s happy. Not everyone can do that but you did
@@turkeyking1342 it’s an old saying. “My friend” what I mean by that is that although I don’t know him, I wish I did. He is clearly a good kid and I’m happy he is doing something he has passion in. I hope you don’t knock me for saying it. But this dude has a bright future and I’m trying to throw positivity his way.
She was just being a jerk. She was trying to get him to lose it. So, she could complain and get free food or something. Her attitude was uncalled for regardless.
Respect for your calm, sir! Had similar situations happen to me when I worked fast food. Usually tried to stay as calm as possible when customers like that show up, but not gon lie. Gets REAL hard when it happens to be the rush hour and there's five other people waiting to order. Nothing has yet topped the one time when a women legit called the cops on us because we neglected to ask her if she wanted a drink. Like. Literally brought in the cops because we didn't ASK her if she wanted a drink before she sat down. There was a drink fridge right next to her- I get that we probably coulda done better at servicing her by asking her if she did want a beverage. But I just can't fathom how terrible a mood ya gotta be in to drag the law enforcement in for something like this. There were several other tables around that I needed to wait on, but watching my co-workers deal with the lady just blew my mind. The police did arrive though. And they were not happy that they were called in lol.
Lol - goodbye franchise. Franchise owners are meant to maintain their parent co's values / rules. Too many of those encounters and owners could lose the ownership of the area
“Every other subway that I go to gives 6 tomatoes” My response if I had the gall back then: then go to that other subway, no one’s forcing you to order here.
This is actually something I hate so much from customers I worked at a mini market and ppl coming to buy drinks and they be like: why is this [x] price? this is [x] cents cheaper in other mini markets and I'm just thinking: *well okay you're free to leave and go to those mini markets, if you know they're cheaper there, shut your mouth, leave and go to those mini markets* but I just stay shut because courtesy.
@@natanswedowsky7284 No, franchise owners are given some discretion with their menu and pricing. Also, losing franchise rights is quite difficult to do unless you're determined to lose it.
Telling your 8-year-old sister to "grow up" is pretty hilarious. I do get it though. If she's acting like a brat, someone needs to tell her and teach her that kind of behaviour is annoying and wrong. There's a chance she'll grow out of it, but it's better to drill it into her brain now.
@@BakaTaco no, I mean this woman is acting like my 8 year old sister. The woman needs to grow up. Although annoying, it's normal for an 8 year old to act that way. Not a fully grown adult.
@@Losovox I don't know how I didn't pick up on that. Now I feel like I have the brain of an 8 year old. Haha, it's amazing how many adults do not act like adults. It's a bit sad, when you think about it.
@@BakaTaco it's ok, I'm pretty thick-headed sometimes. I'm almost ashamed to be part of this generation (I'm a teenager rn), just because of how sensitive and politically correct everyone is. Nobody can take a joke anymore. I used to be like that and still am a bit, but I've been working on it ever since I realised my friends were just throwing banter around and I was getting offended
I'm actually really grateful he has a RU-vid channel, his videos are so interesting and it would be sad if they were only on tiktok. Because my parents are strict and don't let me have any social media apps other than RU-vid their even sceptical about Roblox loll
lol i thought this was gonna be a shorts but then i recognized the title and literally went, "OH BOY its another k word story. its gonna be a long one" lmao
when i worked at a subway in germany 10 years ago we were told to put 6 of each on the sub. 6 tomatoes 6 pickles, even only 6 olive rings. was pretty sad to look at
Watching this guy make subs and talk at the same time is beyond satisfying. Like bro. I can’t say how satisfying it is watching him make subs and film a yt vid at the same time.
I work at tacobell and one of the most annoying complaints is when people say the food is cold even when it's freshly made. Some of the ingredients like the lettuce and cheddar cheese are suppose to be cold to preserve them longer but it tricks some customers into thinking the entire item is cold. And the worst part is when you make it again and you're still having a hard time convincing them that it's normal to be like that. Edit: I wasn't expecting so many likes 😳
Even tho if you just took your order right away after it comes out of the fire when you just put lettuce or tomato or anything cold in the sup the food turns cold right away so it's not the restaurant fault I mean who's fault is it that the sub got some vegetables you can't put on fire😑😑
@@arlantaciouspvp8677 Comment wasn't that long, but I appreciate the joke. I've seen plenty longer and when it's a topic you couldn't care less about, I just skip through. But in this case, the comment was totally fine and reasonable.
I worked at braum's and a lady asked to get crackers, and I put crackers on her tray, and when she got her order, she freaked out and said "Wait wait wait, I wanted CROUTONS, not crackers!" She literally yelled it and all of the customers stared at me, and I just said "You asked for crackers, not croutons." She literally lost her crap and started cussing me out. And I was young, so I started having a mini anxiety attack until my manager came and fixed everything and (politely) asked the lady to watch how she talks to his employees, and when she STORMED out of the braum's everyone was cheering. She never came back, at least until I quit and got a new job at someplace else. So long story short, customers are NOT always right! ☺
I mean I like that better, they legitimately have now weaponized the word. The c.a.r.e.n. Act to be specific did this. No longer is it a funny jab that as a society we accept.
Lady: “ I ONLY GOT 5 TOMATOES I WANT 6” Siblings: MOM HE GOT 42 PIECES OF SHREDDED CHEESE I GOT 41 Edit: I have never gotten more than 2 likes on a comment and now I have 1.4k
I have an immense amount of respect for you, as a previous fast food worker with anger issues who threw a pizza over the counter onto the ground next to the customer after remaking it twice. You sir are a patient man
I'll be honest I know its voiceover in most of the videos but its still funny to imagine him just actually yelling in the store while making sandwiches at high speed
I can't do customer service because everytime theres a Karen I start crying. Literally cannot deal with mean or snappy customers at all. I have huge respect for people who can
MILAD YES, I work at a deli and this is what I watch everyday when I come home from work. I love the customers but CERTAINLY not all of them. Ty for the therapy, these ppl drive me insane
I only went to subway on the US (I live on the Dominican Republic) and I was so nervous not because i didn’t knew English, it was because I didn’t knew what to order so since I was the only costumer there the worker told me the type of breads and all that stuff. Mass respect for subway workers for having to deal with this
i have a huge amount of respect for customer service workers, they really do have to go through a lot because customers love to be condescending to them and milad handles these customers a lot better than i can!! i love your videos stuff like this keeps me going
I love how perfect you are making those sandwiches and at some points it makes me mad like how you fold it without anything coming out. That's the hardest part of making a sandwich and I am so jealous of how good you are at it.
I work in a resturant, and trust me, these types of entitled people are so common. I'm so depressed working at my job because of people like this, it makes my job very hard. We can't do anything other than just smile and serve. Milad, you dealt with her very well! If it was me, I would be crying for sure!
I 100% check customers acting rude af in the most professional way possible. I think it’s important that they understand that what they’re doing is not acceptable. Some people feel embarrassed at their behavior and apologize then they stop being rude, some people whine and make excuses for being rude because they had a bad day or they’ve been having a hard time dealing with other customer service people, some people get angry and don’t want my help anymore-I love those people because they are too dumb to realize they’re doing ME a favor by not having to deal with them further 😂
She deserves a Free Cookie with HOT SAUCE and her Broomstick is double parked what a WITCH poor Milad Bette Midler from the movie Hocus Pocus came to visit .🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃
I don't work in food service anymore, but I always assumed those people were having a rough day, probably hangry, possibly having a panic attack. I'd rather think of them as genuinely nice people who don't mean to be rude. Makes it easier for me to not take it personally and to give them good service in spite of their behavior, and hopefully that means their day gets better and they don't keep lashing out at people.
@@danielleanderson6371 while that may be true, lashing out a poor person who probably has no part of the problem is just bad. Even if I have a bad day I will never use that excuse to be mean to the workers.
2 things I don’t understand in life 1: Mathematics 2: *Why people don’t give me a chance to make it on RU-vid even though I work so hard making good content* Hi
@@eugenesmemes People don't give you a chance to make it on RU-vid because you advertise in people's comment sections. Earn subscribers instead of trying to guilt people into doing it.
You’re quite tough my man. If this was me taking her order, I would lose it and ask her to leave. Every store and restaurant is going to have it’s rude and unfriendly customers. But this woman took the cake.
I get it. I had a lady come into my work and said hi how can I help you today and she said DOES IT LOOK LIKE IM READY TO ORDER?!!! So I said, just wanted to say hi! And she was embarrassed and started to act nice.. lol..
Hey man! This is kinda random, but one day I was with my fam and we were out having fun and we stumbled over a subway. So I was like "Ayo! Let's get some subway, i was this dude online and he makes nice sandwiches" (ok im not that extroverted but i think you get my point). We walk into the subway and I kid you not, it was BEAUTIFUL (and we were in a pretty nice neighborhood too). I got a sandwich with my family and it was AMAZING, I could tell it was good because the empolyee working wrapped it nice and tight so nothing would spill out. There was a sticker too :> Ik this is really random but I just wanted to share it :)) Have a good day man!! 🍪
People like this make me thankful that we're allowed to refuse service if being treated disrespectfully. I don't work in fast food (Gas station clerk) but still.
Wait I remember this day...that might have been my mom...I was sitting in the car and watched it happen. It's ok to call her the "K" word. I called her it one day and she had no idea what I was talking about. (Her name isn't Karen. I swear)
Tbh i keep watching your videos and tbh i was in twice Netherlands and Finland and i think people just make issues without no reason cause u can find those anywhere and tbf I'm all hungry from your vids gj and its nice to see people enjoy what they are doing and keeps other pursue their dreams :D
Same here she really egged him on Milad has the patience. Of a Saint most of us would of thrown her out of Subway Never let anyone talk to you like that confront them then you don't have to take a Breathing break poor Milad God Bless him .😊🌅🌅🌅
Unfortunately some people are like this and you were very kind. I've worked with mcdonalds and subway and there are just those customers. I had two that everytime complained and did it for free food until they did it to the owner and we told him about these two. They weren't allowed back
2:34 I have a confession to make. I have actually just taken a soda from a subway. The person working there didn't ask me anything and the cup was right there so I just took it and filled it up
I remember when I was working at Goodwill. I had this lady that was ultra nice. I say do you want to round up to donate to charity ? She said yes well after she looked at the receipt that we gave her she said I didn't want to round up my tip!!! .She was literally flipping out. Had a line of customers. I had to wait for manager to come over there to literally take one cent off. It's so weird how they can act so sweet but also be so angry all the sudden. I guess sometimes I wonder if it's like a mental illness I don't know.
This is exactly how I order my sandwich “Yea can I get uhh Italian bread” “Can you toast the sandwich a little bit and bacon with pepperoni lettuce tomato thank you bro”