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Mercedes Got Me! 

iRepair Autos
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Hey, everyone! 👋 Welcome back to iRepair Autos Today, I've got a story to share about my recent experience at the local Mercedes dealership, and it's not one you'd expect.
In this video, I'll be diving into the frustrating situation I found myself in when I took my car to the dealership for a simple tire repair. Instead of an easy fix, I was sold a brand-new tire. 😡
Join me as I walk you through the details of what went down, including the reasons given for the unexpected replacement, and how I navigated through the situation. I'll be sharing insights on what to watch out for and how you can protect yourself from similar experiences.
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28 янв 2024

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Комментарии : 58   
@mercedes-amgforlife3237
@mercedes-amgforlife3237 5 месяцев назад
When I worked at a Ford dealership, I had a Nissan Rogue that had a run flat tire with a nail. It was the same kind of situation as yours. The dealership wouldn't patch the tire for insurance reasons, but we sent them to the local tire shop that would repair it. I'm not saying what Mercedes-Benz did was right as they could've given options, but they read the situation and smelled money.
@iRepairAutos
@iRepairAutos 5 месяцев назад
They do whatever makes money plus the least amount of liability
@OrionKarlDaleyIst
@OrionKarlDaleyIst Месяц назад
Im elated to know that you are alive - Last I saw you were very ill around Covid times. I was researching the idelr pulleys and came across your vid - of course the only one youtube - well Im glad you had Heaven on your side !
@anothermarcus
@anothermarcus 4 месяца назад
Welcome back! Glad you are doing fine.
@angelvilchez9375
@angelvilchez9375 5 месяцев назад
Welcome Sir. I have to thank you for all you put on this channel. My car has not visit the dealership for 3 years. They are all the same. Greatings from Aruba
@iRepairAutos
@iRepairAutos 5 месяцев назад
What model are you driving in Aruba?
@angelvilchez9375
@angelvilchez9375 5 месяцев назад
@@iRepairAutos a 350 ml. My wife a gle 450
@iRepairAutos
@iRepairAutos 5 месяцев назад
@@angelvilchez9375 very nice! If I'm ever in Aruba - I would love to meet up.
@angelvilchez9375
@angelvilchez9375 5 месяцев назад
It would be an honor. Just let me know and it will be done. See you soon. My home is ypue home.
@bigtimeny315
@bigtimeny315 4 месяца назад
I'm on my 3rd Mercedes in a row. They all had sport suspension. They all have negative camber coming out of the factory. All 3 cars ate tires between 5-10k miles. My current car, 2007 E350 4matic Sport Avant-garde. Had four new Continental extreme contact DWS 06 tires put on when I first bought the car almost 3 years ago in March. I rarely drive the car. I've also put a lot of money into the car and bought a lot of tools when I first bought the car, some of it was preventative maintenance some of it was stuff that needed to be done. I have about 7K invested into the car. Okay so the back tires went out even though I got an alignment done every 6 to 8 months they would not warranty the tires. For the first time in my life I had a brake line blowout in the rear on it because I stopped taking it to the car wash every week or a few times a week about a year ago. Couldn't afford it. The shop that fixed the brake lines didn't rip me off but told me that my inner front tires were so bad that if I went down the street they would probably explode and that's exactly what happened. The rear tires didn't have 5,000 mi on them and the inners went to where I spun out on the highway in the winter and almost got hit by a plow. Replace the rears now I just got done replacing the fronts which had about 8,000 mi on them and the belts were showing. I had just got the car aligned after putting the front set on at the dealer. I had it checked again about seven or eight months later. I'm sorry I went through a tires on this car already not six. So this is the third time I've had to replace the front tires. The rear's only had a few hundred miles on them still because I barely drive my car. It's usually to the store once or twice a week which is right up the street or to my family's which is a black or two away. I was going to have the camber kits installed but everywhere wanted to charge me $500 or up when I can definitely do this myself and probably less than 30 minutes after I get the car off the ground and the suspension set.
@iRepairAutos
@iRepairAutos 4 месяца назад
Hi bigtimeny315, Thank you for sharing your experience with your Mercedes E350 4matic Sport Avant-garde. It's unfortunate to hear about the tire and suspension issues you've encountered. Owning a car, especially a luxury one, can sometimes come with unexpected challenges. It seems like you've invested a significant amount of time and money into maintaining your vehicle, and I appreciate your dedication to addressing issues as they arise. It can be frustrating to deal with tire wear problems, especially when you've been diligent with alignments and maintenance. Regarding the negative camber coming from the factory, it's not uncommon for sport-oriented models to have more aggressive suspension setups. I understand your reluctance to spend $500 or more on camber kits when you believe you can do it yourself more cost-effectively. If you decide to proceed with the camber kits installation, I would recommend documenting the process and sharing it with the community. This could be valuable for other Mercedes owners facing similar challenges and looking for a DIY solution. As always, preventive maintenance and regular inspections can go a long way in avoiding unforeseen issues. I hope your future experiences with your E350 are more enjoyable, and if there's anything specific you'd like advice or input on, feel free to reach out. Safe travels, Keith
@bigtimeny315
@bigtimeny315 4 месяца назад
​@@iRepairAutosIf I install the camber kit I will document and share it with the community. I'm also linked up with Mercedes and the w211 Facebook groups and some others there as well. I've actually seen a video in a shop where the cut out part of where the arm bolts into the body of the car giving the car about 2 extra inches of adjustment. Much better then the cam bolts for my car. Unlike the other models, the cam bolts is not adjustable. It only gives you just a little better positive camber.
@bigtimeny315
@bigtimeny315 4 месяца назад
​@@iRepairAutos The front camber kit bolt is not eccentric. With my specific car you only get 0.3° positive or negative and no in between so it's not even worth it to put it on really. Better off cutting the notch out of the frame as shown on one of the RU-vid videos and that way you can slide The whole arm about 2 in extra.
@i-seanneill7051
@i-seanneill7051 5 месяцев назад
They got her good and yes they’re repairable
@iRepairAutos
@iRepairAutos 5 месяцев назад
Yes they did!
@dalesimpson7730
@dalesimpson7730 4 месяца назад
Good to see you back king🙏
@iRepairAutos
@iRepairAutos 4 месяца назад
Thanks!
@GannDolph
@GannDolph 5 месяцев назад
The wife used to take the GL450 to Manhattan Mercedes, every time hit up for a whole set of 10k mile OEMs (Dunlops, I think). Finally after one blew up on the thruway I got Hankooks and swore off Mercedes service forever. Have never looked back ... anen !
@snoopuff
@snoopuff 4 месяца назад
Hey brother showing you love in your channel I’m a mechanic and that tire could of be fix so easy and you would have save a lot of money but there just still a lot of snakes in the surface appreciate your video and insight
@iRepairAutos
@iRepairAutos 3 месяца назад
Thanks for the love!
@Megan-jv7ow
@Megan-jv7ow 5 месяцев назад
Good call on getting that tire….they could have plugged it! So glad I’ve found your page, so much helpful information!!!! Thank you!
@iRepairAutos
@iRepairAutos 5 месяцев назад
You bet! I will get it plugged and have in the garage until needed
@brianstroud8792
@brianstroud8792 2 месяца назад
Mercedes dealership’s are a big rip off Keith you of all people should know this keep your channel up there I’ve learned a lot from you regards Brian from South Africa .
@jkyontz
@jkyontz 5 месяцев назад
If you want something done right, you’ve got to do it yourself. Never go to the dealer.
@iRepairAutos
@iRepairAutos 5 месяцев назад
Never send the misses to any type of repair shop
@bryannunyabizness5505
@bryannunyabizness5505 2 месяца назад
That's right. Never tell the wife without explanation why she needs to speak to the husband on anything about the car(s). Also talk about dealership is stealership.
@bryannunyabizness5505
@bryannunyabizness5505 2 месяца назад
This scenario pissed me off. Sorry this happened to you brother. You would never f over someone like that!
@guianders
@guianders 5 месяцев назад
yes Mr k ... i feel your frustration it was definitely the word game . I had a ML with a lower profile tire installed and tpm light was on but I found out the pressures were the issue after the dealership told me it needed the sensors change.. just another throw it out there..let's see what happens 😊
@iRepairAutos
@iRepairAutos 5 месяцев назад
Yes they really know how to get you when you’re not looking
@figgiefigueroa7372
@figgiefigueroa7372 4 месяца назад
90% of all dealerships profit are from the shop. On an undercover report NBC did a segment on the same issue of dealership charging for parts that don't need replacement. Needless to say they were changing thousands of dollars to a undercover woman for a part that was not even damaged on the A/C system. My Mercedes tires i buy from Walmart because Walmart is nationwide and I pay for the extra warranty. But I'm covered. Save my kneck on my way to Gatlinburg, Tennessee. I got 2 tires replaced and just pay for the get rid of the tire fee 50.00 dollars for both. I was happy 😊 I used to buy import tires the expensive ones, but not anymore. I travel too much and I need on the spot assistance. Stay away from dealership!!!!!
@sukrubicer5482
@sukrubicer5482 4 месяца назад
Hi budy, very helpfull videos from you. Do you have olso experiance with ML 400 CDI 163 MODRL 2002? My problems never end with this car.Thanks.
@arthurrodriguez6878
@arthurrodriguez6878 5 месяцев назад
My wife took her car to a local repair shop owned by a friend of mine. One of the workers told the boss that there was a piece of metal in the side of the tire. The boss told him go ahead and replace the tire on a e350 sport. Fortunately we had to wait for the tire untill the next day. When I got home and my wife told me she had paid for the tire already I went and checked the piece of metal in the tite and it was just a paper clip in the edge of the sidewall in the tread so I just pulled it out and it was only in 1/8th of an inch. I called my friend and told him what was happening. He apologized and refunded the charges. You really have to keep an eye on them. It's very easy to get overcharged. These are my friends but a bad call by the repair guy and the boss neglected to check it out. and I almost got charged alot.
@iRepairAutos
@iRepairAutos 5 месяцев назад
I’m glad things worked out for you. You were smart to check the tire yourself.
@Spectacular999
@Spectacular999 5 месяцев назад
My friend, thank you for the effort you are making. You are a naturally good person. I have a problem with my E Class 220d 2016. When I turn on the air conditioner, the fan gos full blast , and this is an annoying sound, all though Everything works fine, a friend of mine advised me to replace the coolant sensor ، whats your advice, much appreciated in advance.
@iRepairAutos
@iRepairAutos 5 месяцев назад
When you say fan do you mean internal cabin fan or external fan for the radiator?
@Spectacular999
@Spectacular999 5 месяцев назад
@@iRepairAutos​​⁠ the external fan for the radiator pal. Thanks
@iRepairAutos
@iRepairAutos 5 месяцев назад
Does the air blow cold? Yes, then most likely it’s the sensor your friend mentioned. Scan the car and stop guessing
@gilbertcastro5279
@gilbertcastro5279 4 месяца назад
Dealerships have some of the worst mechanics.
@clivetinashezhuwarara9326
@clivetinashezhuwarara9326 5 месяцев назад
I have run flat tires and I have repaired them plenty a times C63 Amg
@honorableD
@honorableD 5 месяцев назад
The adblue is topped up and it’s saying I still have 7 remaining starts. P246F code also P2470 exhaust gas temperature sensor what do you suspect?
@bonaventureseshie6270
@bonaventureseshie6270 5 месяцев назад
Bossman do have videos about 2009 gl 450 air shocks malfunction? The thing is mine seems to work very fine when car starts and driving. When you turn the car off and hit the lock button it lowers left front side to down and you hear it hissing and when you hit the open button on the key fob you it lifts it up to normal height. Can you help out here. Thank you in advance
@Samson-EC
@Samson-EC 5 месяцев назад
It seems to me, based on what you stated, that you have a small claims case against MB for the price of the tire. MB was in error telling your wife it could not be repaired. I would write a letter to them stating your only option in recovering the tire fee is to take them to small claims court and see if they will reimburse you or not. If not, go for it if you have the time. I think you have a strong case. Evidence is key and if your tire friend will go with you as expert witness, even better...jc
@TonyCortez-ol6rs
@TonyCortez-ol6rs 15 дней назад
Yup, dealershit. I don't trust them. My daughter took her car(toyota) to dealershit. Told her, need new battery. The car can die anytime. Straight to cosco got a new one. Her battery voltage at 12.6. The new one at 12.4. HELLooo...😢
@veegroove
@veegroove 4 месяца назад
Mercedes stealership are at their best find an independent unless you are under warranty 5k for lights after an accident and they kept the ones as cores E class 2014
@nicetooth
@nicetooth 5 месяцев назад
There's a reason they're called "Stealerships!"
@iRepairAutos
@iRepairAutos 5 месяцев назад
Indeed!
@pfsantos007
@pfsantos007 5 месяцев назад
The car repair industry, just like in construction, is still filled with men that see a woman, and take advantage to feel better for their own 'shortcomings'. Very few gentlemen that act honorably. Men, of course, also get the same treatment if they show a lack of mechanical knowledge.
@mikesmith9296
@mikesmith9296 5 месяцев назад
It looks like the tire is a little worn but yes you can repair it it did not cut the side walls after all the tire is meant to ride flat unfortunately you were at the mercy of Mercedes they're not a tire company and they're not going to want to be held responsible if the tire has a blowout in one hand they did good and on the other hand it cost you money
@iRepairAutos
@iRepairAutos 5 месяцев назад
I now have a second tire sitting in the garage in case I ever need one.... LOL
@mikesmith9296
@mikesmith9296 5 месяцев назад
You can take the tire to the tire store have it repaired properly that's what you should have done in the first place if it's a good year take it to goodyears
@mikesmith9296
@mikesmith9296 5 месяцев назад
Again Mercedes they do not make tires they buy tires from a manufacturer and put it on their cars if you look in the owner's manual it will tell you who do you have to go to to repair a tire or have warranty over it
@devon9643
@devon9643 5 месяцев назад
Should have taken to your good ole trusted spot..not the stealerhsip...come on man!! I'm not related and this vexed me!!!!!
@iRepairAutos
@iRepairAutos 5 месяцев назад
This kinda stuff happens when I’m not in town
@devon9643
@devon9643 5 месяцев назад
@@iRepairAutos I know I know.. .
@electric8668
@electric8668 5 месяцев назад
It's called the female tax.
@iRepairAutos
@iRepairAutos 5 месяцев назад
yes! She paid big time!
@bonaventureseshie6270
@bonaventureseshie6270 5 месяцев назад
Bossman man are you on TikTok
@iRepairAutos
@iRepairAutos 5 месяцев назад
I am not, I don’t know how to go about setting that up
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