Metrics and Games 

Metrics and Games
Abstract
Carl (accendoreliabi...) and Fred (accendoreliabil...) discussing a listener question on maintenance strategies, and a company mandate metric comparing preventive and corrective maintenance tasks.
Key Points
Join Carl and Fred as they discuss how metrics can become a numbers game if they are used incorrectly.
Topics include:

• Sometimes a metric can alter behavior in the wrong way if people learn to “game” the system.

• How metrics can become a numbers game, especially if too much force is used to meet a threshold.

• Using RPN thresholds, as an example

• Ratio of corrective to preventive tasks is vulnerable to numbers game.

• Ask: what you are really looking for? How do we achieve that?

• The quality of corrective and preventive tasks is essential.

• RCM can be used to get the right tasks; needs the right inputs and criticalities.

• How do you encourage more preventive maintenance in a meaningful way.

• What are quality objectives for an RCM project? How can these be used?

• What are quality objectives in an FMEA project and how are they used?

• Trusting the team vs monitoring data

• What is role of Root Cause Analysis in this discussion?

• What can you do to improve maintenance procedures when in middle of production?

• Effectiveness of corrective actions

• How to implement future preventative actions

• Use of 80/20 rule in prioritizing tasks

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.
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Corrective Action Question(Opens article in a new browser tab) (accendoreliabi...)
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