MK2 Kia Sorento Door Lock / Latch Repair 2010 Onwards 

My door refused to open today after telling someone how the car hasn’t given me any trouble! Hence the frantic searching on RU-vid for help! Thankfully I have found your video and I’ll be giving it a go soon. Thanks.

Wow! Thanks so much! Saved me $300 + shipping as i have to replace 3 door actuators! All of them have the same spring issue! Used a safety pin for the spring.

I followed this procedure today on a 2011 Sorento, and it worked great. Many thanks for posting this helpful video! After drilling out the rivets, for reassembly I was able to run a 4mm thread tap through the metal bracket, and used a couple of 25mm M4 set screws. The third rivet hole which goes into plastic was not strong enough to take a new thread, so I used a 30mm M4 set screw with locknuts. The tip on how to make up a replacement spring is particularly helpful. Thanks again.

Very good, clear explanation on how to fix this problem. Thanks!

This is great! Thank you for sharing. I just did this on both front doors after they failed within months of each other. Saved me $150 on parts alone. I was a little intimidated by the idea of drilling out and re tapping the metal plate, but it all went very smoothly and easily. Don't bother with any of the shortcuts like paper towels as they don't work very long, just replace the spring. The hardest part is getting the lock module out of the door. Great video!

thanks for your video a great help. i ended up using a straight length of mig welding wire and wrapping it into shape around the parts. it worked out great. thank you.

Thanks for this. Just fixed mine.

Thumbs up. Great little video right up my alley. I love to tinker with this kind of stuff.

Just disassembled mine, from a 2011 Sorento. It had 4 screws holding it together. Two rivets, one motor and a broken spring. This is more of a practice run, as I replaced the entire assembly with an OEM one from Amazon. At least I'll be ready for the next time. Thanks for the guide. I wonder if it's a manufacturing defect, perhaps a nick on the spring. They all seem to break at the same place. Thanks for the guide.

Great repair video. Nice job Followed your how to from start to finish. Very ingenious. Save a lot of people a lot of money 👍

Absolutely brilliant, great video loved the spring making instructions

Great video.

Another door done this evening. Thank you so much. You have saved me hundreds of pounds.

Thank you for the video! Was able to get a makeshift spring in there and fix my door problems!

Really you're amazing!! Thanks alot man

Thanks indeed for your great information.

Exelent explanation

Absolutely brilliant

I may try placing a piece of fairly dense sponge behind the end of the slider forcing it to stay forward similar to what the broken spring did

Muchas muchas muchas gracias, de verdad me ayudo mucho.

Fun.. this has happened to my 2011 and they want over $800 to repair.. crazy stuff. Such an obvious point of failure seeing it opened up like that.

In Canada I got a recall for both front & rear doors as an extended 10 year warranty good till 2021

thank you. fixed mine too. very good video. one question...why your latch assembly has 2 actuators? mine is a sorento 2011 the latch assembly looks the same as yours but i only have one actuator

Could a person use an elastic instead of a spring, think it would work?

What is the part called to order?

My Kia Sorento 2011 has issues on door lock twice. The first time, the door on driver's side won't unlock from inside. That got fix by the dealer. Then after 3 years, the the door won't unlock from the outside! It seems to be a common problem on his doors! This should have been recalled by Kia!

I followed the steops in this video and managed to fix the spring using the old one - I just unwound it a loop and it still works pefectly. I have one problem though. My driver door now won't lock and the automnatic central locking is trying to initiate as I'm driving around. I've obviously not got the reattachment of the cables right but not sure how they should be. This video skips that part. Does anyone have any advice?

I can open 2014 driver door from outside only. Not inside. Would this be a cable, electrical, handle issue. And would i have to replace whole riveted unit, 2014 sorento?

Is there a link to video of removing this from door?

What is the size of the diameter of spring, and what is the length of the bolt

I really wish you had done a video on getting to this stage. The only one on RU-vid is rubbish.

i can see why you did not show the reassembly process. There must have been a lot of cursing and yelling. Mine broke while the child lock was engaged. There is no way to open the door from either the inside or outside. This is a major safety issue. This whole design is a giant kludge and it is not the only thing in a Kia car that is this way. The design engineers are smoking something when they do this and they just want to frustrate owners. It is backfiring. I have had several Kias but no more. I am done with this foolishness. Thanks for tackling this issue.