Innovation can be transformative for companies in terms of internal productivity and efficiency, but there is often even greater potential in advancing that innovation to productize it for external use. In this episode of Technovation, Peter High interviews Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky Group, about her perspective on the innovation cycle within the company, from value-driven use cases to potential monetization and productization strategies. Prasanna discusses her role, managing technology across multiple markets, and leading an innovation engineering team focused on future-state technology. She highlights the use of AI and data analytics to enhance customer experiences and operational efficiency and considers the potential impact of quantum computing on Sky’s industry. Prasanna also explores the opportunities and challenges of generative AI, particularly in creating personalized sports highlights and addressing IP concerns. Additionally, she emphasizes the importance of hyper-personalization in customer engagement and shares insights into Sky's strategies for monetizing technological developments. Prasanna also reflects on her global career journey and experiences serving on the board of Tesco Bank, drawing lessons from her extensive background in financial services.
00:00 Introduction
00:59 Overview of Sky's Business
02:37 Role of a Group CTO
03:48 Innovation Engineering at Sky
05:56 Generative AI Opportunities
07:09 Navigating IP and Legal Challenges
09:23 Collaborative Technology Development
10:14 Experimentation and Production
13:57 Customer Engagement Insights
17:34 Monetization Strategies
20:21 Quantum and Edge Computing
23:20 Prasanna's Global Career Journey
28:22 Lessons from Financial Services
An audio-only version of this interview is available as episode 883 of Metis Strategy’s podcast, #Technovation with Peter High. Learn more at bit.ly/Technovation-883.
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#podcast #quantum
25 июл 2024
