DYSON BRUSH BAR - how to repair sticking brush bar on initial rotation. Turns once then stops. If you found this video helpful or solved your problem please can you click subscribe in support. Many thanks
OMG, so glad I found this video, I literally tried everything to get my Dyson to work again, I finally gave up and was about to purchase a new head when I stumbled on this video, I decided to give it a try, so like the above comment I had to head out to Home Depot to purchase a T8 screwdriver (never heard of a T8 screwdriver until this video) came home took it apart just like you showed and wallah there it was a huge ball of hair wrapped around the spindle, after excitedly removing it and put it back together I squeezed the trigger and what a joy to see my brush spin again, my wife laughed at me too see my glee over a vacuum cleaner, lol, THANK YOU FOR THIS VIDEO, I learned something new today, what a joy, Thanks again, take care.
Thrilled to have found this video. Thank you so much for sharing. Worked a dream (once we had put our hands on the T8 screwdriver!) Vacuum is 5 years old and well out of warranty and we were on the verge of ordering a new head. Thanks Mark.
We had this issue...dysentery wanted to charge us a fortune..in fact recommending a new dyson...we followed your instructions to the letter and found tonnes of my wife and our cats hair in there...removed...and now a superb dyson again...this is a serious design fault that dyson need to fix...many thanks..
Just want to say thanks. Fixed my dyson and it works like a charm now. My wife went as far as wanting me to buy her a brand new one. Now everything is cool.
I’ve been scratching my head for a while trying to figure out why my machine wasn’t working and found your video saved my buying a new machine thank you
Thank you so, so much. I was literally looking online for a replacement motor head when I stumbled upon your video. I spent an hour taking the whole head apart trying to fathom why the motor wouldn't turn. I didn't realise the black spiral bit came off. Lo and behold when I took it off there was a HUGE chunk of burnt hair. Pulled it out and I now have a nicely working Dyson again. I can't thank you enough, you literally saved me £59 for a replacement head. The Dyson help page said I needed a new part. Such a quick and easy fix, literally took me 3 minutes. Bless you.
Thank you so so much for this video. My Dyson had this exact same problem & Dyson wanted £60 for a new motorhead as it was a few months out of warranty. I’m not a practical person at all & really rubbish at this kind of thing but I followed your instructions & sure enough, a big clump of burned hair stuck inside. Removed it & now it works a treat! Thank you so much, saved me 60 quid!
WHAT A GENIUS. I stripped down the entire assembly, cleaned lubed checked electrical conductivity but nothing. Went to order a new motor assembly then saw your channel. YOU STAR. the spindle was chock a block with hair. took as long to clean it as it did to reassemble. Thank you so much. Great channel.
You saved the day, I thought I looked in every crevice to figure the problem, but I didnt. I didn't think hair could get behind there but it can and i had a bunch in that spot. Thanks for the great video.
After a few hours of struggling to take the whole thing apart I found your video, exactly the same problem, a big coil of the wifes hair. Saved me buying a new brush head, thanks for taking the time!
You are my hero. I ordered the screw driver and pulled out a huge ball of dog hair. I had phoned the Dyson helpline several times and they assured me that I would not be able to get at the hair and that I needed a new head at nearly £60. Thank you so much.
Worked for me, thanks! One note is that after cleaning mine still didn’t work, so I slightly backed off the torx screw and then boom. Others make sure not to tighten to much - thanks again.
Thanks for your added help also... exactly this issue happened to me. I thought it hadn’t worked and then read your comment, released the screw slightly and bingo! So thank you to you both!
Many thanks Mark. I’d cleaned the head out but wasn’t aware of the screw holding in the driving pin. This was where my issue was. Appreciate your time and effort on the video. 👍
This video has saved us a lot of hassle!!! Thank you so much, it worked an absolute treat. I thought I was going to have to buy a new head so you've saved us 50 quid
You are a god sent! I took my vacuum to the shop three times now and it still wasn’t spinning when I got it back! I was about to buy a new vacuum. This video just saved me SOOOOO much money. Thank you so much! ❤️❤️❤️
Thank you very much. I actually ordered a new head as thought the motor had gone. Followed your video and yes, at the back of the brush drive was full of hair. Now working great again. Have cancelled my replacement and saved 70 quid. Thanks again!
Thank you. Thank you. Thank you. I tried EVERYTHING, followed all of Dyson’s step by instructions, it still didn’t work. It was recommended that I buy a new motorhead for $149. Then I watched your video. I followed your simple instructions and it totally works now!! Thank you so much.
Hi Mark, I have been trying to repair my dyson v6 for months. Tried everything your video was my last hope. Just want to say a BIG BIG THANKYOU. the way you explained everything so slowly carefully you made it so easy. Your a star. 👌👍🏼👏🏻
Excellent solution. I’d checked and cleaned all the electrical contacts, removed all the visible hair and the suction was there but no rotation apart from the first second. I followed the video, and found a tight ball of hair in the exact place you find yours and, hey presto, all is now working perfectly. Many thanks.
Brilliant - I had tried everything else, even Dyson website and loads of other youtube vidoes but no-one else suggested this fix. I ordered a T8 screwdriver and then followed your instructions and works perfectly. Thank you so much saved me £55 for new motorised head.
Just fixed by DYSON V6 by following this demo, just cost me the price of a T8 screwdriver, thrilled. The only tip I could add is because I couldn't get the spindle off, I wrapped it in a thin piece of rubber and jiggled it and pulled it off gently with a pair of pliers. Thanks for solving my issue, hair behind spindle, works a treat now !
Thanks Mark, just saved me £55 for a replacement from Dyson. Fault was exactly as you described just as I was contemplating pulling the motor cover off.
Thank you so much - I had the exact sample problem. I was very surprised how much hair can actually be chocked in there. I also added a drop of oil into the bearing. Excellent video, thanks HEAPS.
amazing, bought a t8 screwdriver for a couple of quid and i've avoided having to pay nearly 50 for a new head unit. i'd cleaned every nook and cranny but never would've known about that last part. thankfully i randomly ended up here during a search. thanks mark.
Thanks for an excellent video. An easy 10 minute repair. That included 6:32 watching the video. Didn't know that the rotating shaft was removable. Dyson must be making a mint selling new brush bars!
It really does work! Thamkyou from someone who's never attempted to fix something before! Although dyson sent me a new head for free even though warranty had expired!!! Now i have two working heads. Thank you !
Had this problem for the past 3 years, on our second head as first was replaced under warranty. Same as you, wife and 2 girls, thanks for the video such an easy fix.
Ahhh!!! Mark you are a star! I had all but given up on trying to troubleshoot the head not spinning on my Dyson. I watched 20 youtube videos and nothing worked. Much like the comment below, I had no idea what a T8 screwdriver was but went into the hardware store and for $7 - I fixed it (well with the hardware store guy's help, we had to saw off half the handle of the screwdriver to fit inside the head, haha). Thank you!!
Excellent, I made a t8 screwdriver from a little flat head, then followed your instructions and now sorted that saved some money! Cheers for the video 👍
Was I pleased or was I pleased when I checked on RU-vid and found your video! I had cleaned every part of the head of my Dyson V6, all to no avail I might add and could not understand why the brush had stopped spinning! Being a lady in her early 40’s and forever having to pay out money when electrical items go wrong I really didn’t want to have to take the vacuum cleaner to a Dyson service centre knowing only too well the huge bill I was likely to receive from them. I followed your super informative video and found a ball of hair exactly where you explained the problem would likely be. The way you explained each part of the repair was excellent, well done I now have my V6 up and running smoothly again 😀 I knew the screwdrivers and pliers would come in handy one day!! 😂
I am glad I found your video because I was about to give up but with your help I was able to find the problem (in the brush head itself) and clean all the hair. Thank you for posting this video.
Hey Mark, chalk me up as another super happy viewer! I may have taken a few extra bits off initially trying to solve the problem, but thankfully watched this and now my Dyson and I are back in business. Thanks so much!
Thank you so much for this video. The amount of hair I found under the section was unbelievable. You have saved me from buying a new vacuum. Thank you so much again.
My main issue was dirt in the handheld dirt container that wasn't dumped from container & another video offered the easy fix for that. While cleaning, I might as well checkout the floor action accessory even though it works 100%. Thank you for your helpful video. Tools required are so easy! Spoon, flathead & phillips head screwdrivers are in every house, I'd think.
Great video. I used pliers to remove the rotating part because I was worried about there being a belt behind it. However the belt is still hidden so if you’re struggling to remove it, you’re fairly safe jamming a flathead screwdriver in and prizing it out. So much hair jammed down there, thin pliers are actually very useful for pulling the hair out too. Thanks for posting this.
I really appreciate you making this video, thank you. Once I was able to pull the gear out, I unclogged the hair and it worked perfectly. I wouldn't have even noticed the screw if it wasn't for this video! Thank you.
Hi there, I just want to say THANK YOU!! You've just saved us £60 for a replacement head from Dyson. When I explained the problem to them, their only comment was to say that we needed to replace the head (after only 2 years). I couldn't bring myself to buy the replacement as it seemed ridiculous that it could have 'broken' after such a short space of time - and guess what? After watching your video, I did exactly what you said, and you were totally right - the only problem was a bunch of hairs! I feel so empowered now and will definitely try to fix anything first before I replace items in the future! xxx
Thank you! We unfortunately had the whole head in bits before we watched your video, but couldn’t get the screw in thing off, then watched this and did it straight away. Can’t thank you enough. 👍😀
Thank you so much! Dyson sent me three new heads while it was under warranty. Warranty ended and thought for sure I would have to buy a new vacuum. Couldn’t afford to buy a new head every few months. Just figured my collies fur was too much for this vacuum. So glad I finally found this video. Now I have a few heads that work.
THIS is why RU-vid exists! Thank you for this gem. It saved us hundreds of dollars. A little difficult to find the proper screwdriver, but that was it. Sure enough it was the hidden hair that melted and stopped the roller working.
Thanks for posting this ! This just saved us spending £55 on a replacement motor head. Once I realised it was the inner spindle and not the gasket that I had to prise off the job became a lot easier.
Mate, I went as far as vacuum cleaner shopping then thought, Dyson’s not going to beat me, not today. Watched your vid, and worked a treat. Slammed a bit of WD40 in too for good measure, practically scalps the carpet now
Not only am I lucky enough to have a proper set of Torx screwdrivers, but I was also lucky to have your video come up as the very first search result! As much as I love the use of the Hello Kitty spoon, I find using a small coin is a lot easier and gentle on those plastic pieces. As many others have already said, thank you so much for laying it out in such an easy and comprehensive manner! It's so good to see that bar spinning again!
👍🏻👍🏻👍🏻👍🏻👍🏻 glad i found your video! You saved me from buying another vacuum head that costs $100! I’ve watched other videos but it didn’t solve the problem. Thank you so much!
Saved my bacon with this video. Followed your instructions to the letter and fixed my Dyson. One thing though. On first attempt the head was seizing up after a few moments. I think the ballbearings were getting hot so I added a little grease and oil and so far it's all working perfectly. Thought that might help some of your viewers. Thanks again.
Woo!! Thank you for this video. I thought I knew all parts of the vacuum but it still wasn’t rolling after I checked all the usual nooks and crannies. I have picked hair from around the brush holder but never thought to check BENEATH it!
I too am very thankful I found this video. This is EXACTLY what was wrong with my V6! I had to buy a T8 screwdriver, but certainly glad I don't have to replace my Dyson! Thanks for the great instructions! :-)
Was about to give up and purchase a new one,luckily found this video at the last minute! And it did work after followed step by step! Really apprciate for sharing! Dyson really needs to improve this part
It worked for us! Thank you. ***One thing for others is that when you get to the last little part to remove, it is just the "spinny cap" part you pry out, not the entire round section it rests in. We beat that up pretty good unnecessarily
Thanks for this! I never would have thought there was a screw inside the drive! I took it apart prior to no avail but found a massive wad of hair in the same location as you. Now my vac works like new!
Worked a treat! I'd taken the head apart searching for the cause of the resistance in the brush bar but couldn't see how to remove the drive spindle. That is until i watched this video. I should have watched it first!
Thanks. Firstly, I tried to fix my DC59 animal by disassembling almost parts and still couldn't fix. Then I tried to buy new motorhead from Dyson website but there's no stock. Finally, I found your video and fixed easily. really appreciate.
Worked like a charm! The spindle for the brush now spins freely and with much less resistance than before. I was able to pry the spindle off easily using a small flathead screwdriver, and I just had to ensure I replaced the small washer covering the bearings. Thank you!
Spot on with the problem and how to fix.. had this problem on my DC59 brush..and after watching your video, I found the exact same fault...thanks a lot for taking the time make the video and solving my issue. 👍
Thank you SO much!! I was about to buy a new motorhead but then gave this a shot and it WORKED a charm! I have long hair so it was all wound up and burnt round the part you pointed out. Taken all of that out, gave it a little wipe and assembled it back together and now it spins how it should. Thank you
Thank you so much! I'm not much of a DIY tech, but impatience often drives me to 'have a go', and I'm quite proud when I manage to fix something! I followed your instructions, removed the 'drive' and found a tightly-wound knot of hair (mine!) around the little spindle inside. (It was so bad it had been causing a slight burning smell when in use!). I put it all back together, and it is working like new, and purring like a kitten (the Dyson - not me ;-)). So thank you again.
This video was so helpful :) I was looking for a replacement head for my dyson and this came up as a suggested video and I had never realised that spiral part could be removed!
Finally a video that works. Scamming gits at Dyson wanted to charge me 50 quid call out. Had them come out three times during the warranty with no joy. Cheers boss
I finally saved this. About once a year I rediscover that you solved this problem perfectly. Kind of surprising Dyson makes a product that requires this deep level of maintenance regularly, at least if you have a dog. Thanks for making this video.
You are the MAN! Thank you for this video and information, it was exactly what was wrong with my Dyson. I didn’t have a T-8, had to go to a couple hardware stores to get one, that was the hardest part! Thanks again!
Brilliant thank you. Worked a treat - for anyone else trying this, the little black part the brush connects to was difficult to remove until I realised it’s just the central shaft that comes off not the circular retainer. It popped off relatively easily after that.
I've striped the brush unit down to it's components, couldn't be sure how the spiral drive separated from the bearing and drive shaft. Found this video after a search, I had been pulling and tapping the spiral drive after removing the T8 torx screw, too scared to use a screw driver under it. After seeing it done in the video I had apart in seconds. Thank you Mark.
Thanks so much you saved me having to buy a new head, I think mine was jammed with a peanut but thanks to your help I've got it out and its back working, so glad I found your clear and easy to understand video!
Thanks Mark, followed your instructions, found only a small amount of hair, removed this but still only intermittent rotation. Sprayed a bit of lubricant in, there which worked a treat!
You are a genius! Tried to take apart everything and was sure it was the motor and its gone, have to purchase a new one. Than my husbsnd found fhis video, we tried this solution and it absollutely worked!! Thank you!!
Nailed it. I got as far as unscrewing the smaller screw myself and was then hoping the part would pop out... this video gave me the confidence to pull a littler harder and use a flat head screwdriver to get it off (very stiff!). If only I’d found the video sooner, I would’ve saved myself some time!
Thank you for your tip. It was exactly hair that was stopping it working. I didn't have a star specialist screwdriver so I used a small flat blade precision screwdriver, also I just pulled the drive bit off with a pair of pliers instead of digging it out. Thanks again.
Fantastic video. Had taken the whole head apart and couldn't find anything wrong. I had undone the T8 screw shown but was not sure how it came apart as it was very tight. Once I had seen this video and seen how it came apart took it apart and sure enough had hairs behind as shown in video. Once removed head worked perfectly. Thank you so much for producing this video.
This worked for us, so thanks! Saved us 50.00 as we thought we'd need to buy a new head. It's definitely worth getting a T8 if you don't have one. Makes the job much easier.
Absolutely brilliant mate. Saved the cost of a new vacuum. I had cleaned everywhere else, but never knew that bit came off, and mine was likewise full of hair. Many thanks
Thank you Mark ! After doing your procedure we still had a problem - as after a few seconds and the roller would not revolve. So we revisted the spindle again and realised that hairs had sort of fused themselves there ! It wasnt plastic, it wasn't paint - it was an insulator of what looked like hair. We scraped it off carefully and tried again. Same thing - after a few seconds it stopped. Thinking that I had failed, I just carried on to do the vacumming - but lo and behold, the roller suddenly started whizzing round and obviously all working. Just saying that something must have caked in the insides and it needed a bit of my pushing along the floor to clear it completely. Fabulous video. Really helpful, as I didn't know whether to remove all the T8's and try to resolve the non working roller by trying to work out what was happening inside the head and I know you are not meant to - but you saved me heartache and worry. Thanks If ever you feel inclined, you could always do a video about getting into the spindle side (which I understand you are not meant to) but I would be interested to see what gives! Again, thanks.
