Тёмный

My experience with the EG4 18KPV and Signature Solar 

grayfurnaceman
Подписаться 158 тыс.
Просмотров 3,1 тыс.
50% 1

This one is about my experience with the installation of an EG4 18KPV inverter/charger and battery backup thru Signature Solar as the distributor. This involves a failure of the inverter and the resulting warranty experience with Signature Solar.

Хобби

Опубликовано:

 

10 фев 2024

Поделиться:

Ссылка:

Скачать:

Готовим ссылку...

Добавить в:

Мой плейлист
Посмотреть позже
Комментарии : 54   
@skutahuniai4830
@skutahuniai4830 5 месяцев назад
Sorry dude, but after 4 minutes I had to shut it off. Too painful. Not a thing said or learned in this time.
@tahlularose9267
@tahlularose9267 5 месяцев назад
Thanks for the update. I've been through several hybrid inverters from Signaturesolar from different manufactures. Each with their own idiosyncrasies using a hybrid grid tied (no net metering) installation with batteries. So far my experiences with them have been great for the most part through their warranty/exchange program. They've been growing and expanding very fast and I see their biggest problem is acquiring and training staff. I've done customer service briefly in the past and working with the DIY community is extremely difficult. Growwatt, inexpensive, worked great with transformer for offgrid, had issues with sharing the Neutral with the Utility tied application. EG4 6500's, worked well, very loud. EG4 18Kpv, expensive, works well, very versatile, needs better step by step instructions for setting up com's with Lifepower 4 batteries.
@offgridbydesign3826
@offgridbydesign3826 4 месяца назад
Thank you.I was looking at purchasing 2 of these for my new install. This not the 1st time I heard this about Signature...
@3er328
@3er328 4 месяца назад
What’s with the cluster Fk of wires, when I see a mess like that it makes me wonder about the insulation and why it’s not working.
@grayfurnaceman
@grayfurnaceman 4 месяца назад
The spider nest was the result of having to bypass the inverter due to the failure of the inverter so I would have power until the inverter could be replaced. GFM
@neo2299
@neo2299 5 месяцев назад
I had to RMA my 1 of my 18kpv. They sent me a new one within a week. I boxed up the old one and sent it back with their pre paid labels after the new one arrived. Support has been amazing not sure who you talked to but sounds totally different than my experience.
@grayfurnaceman
@grayfurnaceman 5 месяцев назад
Your experience was exactly the opposite of mine. I contacted EG4 factory support and was assured the failure was under warranty. When I contacted signature Solar for the return, I was told that I would have to box up and return the old unit, send it to them, wait for them to determine what caused the failure, then they would decide if it was under warranty and would send the new one. When I told them the factory had determined the failure was under warranty, they said EG4 was not part of this conversation and they were the only one I would have to deal with. If I wanted to get a new one earlier, I would have to pay for it and they would return my money when they determined the failure was warranty. Obviously, this was not acceptable to me and I installed a Sol Ark 15K. Its interesting the difference between the two experiences. GFM
@kickgas7171
@kickgas7171 4 месяца назад
You shouldn't have had to RMA this new inverter.
@TheVaga9
@TheVaga9 5 месяцев назад
Signature Solar took forever getting my stuff also, they clearly have problems!! Too much sugar for a dime! But I have four or five days of no sun this time of year anyway so I am rethinking my solar position! Good luck!!!
@grayfurnaceman
@grayfurnaceman 5 месяцев назад
If you are in the north, March is coming and that is the month when I go positive again. Hang in there. I have ordered the Sol-Ark on last Friday and it will be arriving Tuesday. Sounds good so far. GFM
@petersamios5409
@petersamios5409 5 месяцев назад
Sad to hear. I'm leaning toward the Victron and Schneider Electric models where they are not all in 1 and where a lot of money is spent on coding. I saw a bunch of reviews on line where the Schneider Electric, even though their interface was a bit challenging, seemed very versatile. They are a bit more $$$, but it, IMO, saves heartache.
@USA-GreedyMenOfNoIntegrity
@USA-GreedyMenOfNoIntegrity 5 месяцев назад
You won’t go wrong with either of those.
@Revenants_Prophecy
@Revenants_Prophecy 4 месяца назад
I’m running a eg4 18kpv with powerpro battery and it runs fine. Signature has been great so far. Sorry for your issues. I’m not using the generator you are though.
@grayfurnaceman
@grayfurnaceman 4 месяца назад
The generator terminal was the failure I had. However, I used micro inverter arrays in the gen terminals. This is authorized by the manual. GFM
@kevflynn
@kevflynn 4 месяца назад
EG4 18PK? assume you mean EG4 | 18KPV?
@GypsyStacker
@GypsyStacker 3 месяца назад
OK KAREN!!!
@user-yn8qg3bx2h
@user-yn8qg3bx2h 5 месяцев назад
I need your expertise on a project , how can I contact you?
@grayfurnaceman
@grayfurnaceman 5 месяцев назад
Send to: Grayfurnaceman@gmail.com GFM
@jamestoy426
@jamestoy426 5 месяцев назад
tad from teddy digest a hvac u tuber just got this same system he has a video one about how to use a fish tape you may want to contact him he’s in tennessee
@electricandlspower
@electricandlspower 5 месяцев назад
Sorry to hear.
@tjmooney4181
@tjmooney4181 4 месяца назад
18kpv is the best by far especially for the amazing price, signaturesolar has been great to me for all the systems I have installed for friends and family since finding them
@grayfurnaceman
@grayfurnaceman 4 месяца назад
Have you installed the Sol Ark 15 in any of your installs? The reason I ask is I have found the Sol Ark to be more robust. GFM
@tjmooney4181
@tjmooney4181 4 месяца назад
@grayfurnaceman I have not as I have only been doing solar installs for the past 14 months but we have replaced 1 solark 15k with an 18kpv and the client said the 18kpv seems the same besides more user friendly and efficient in idle consumption comparison. And for the price difference I'd say it's a no brainer for almost all circumstances 🤔
@grayfurnaceman
@grayfurnaceman 4 месяца назад
I found the 2 inverters to be much the same as for the install. Because the 18PK is a newer design, there are some bugs that have not been worked out. One of which is the one that caused the failure I experienced. What bothered me the most was the inaction of Signature Solar when the failure was brought to their attention. GFM@@tjmooney4181
@simon359
@simon359 5 месяцев назад
That’s why I stick with Victron!
@USA-GreedyMenOfNoIntegrity
@USA-GreedyMenOfNoIntegrity 5 месяцев назад
Pro HVAC guy here. Two Sol-Ark 12K and Schneider XW Pro 6848 for me. I bought two EG4 6500EX from SS, just to try some low quality junk out for comparison. Never again. Come on…quit falling for that cheap price. It happens in the HVAC industry too, you and Taddy should know better. We got what we paid for. 47kWp.
@grayfurnaceman
@grayfurnaceman 5 месяцев назад
The EGU is the newest product with both the good things like latest tech and the bad things like not ready for prime time. This industry is moving very fast. Every year there are advances that get these things ever closer to a problem free transition. I was attempting to get the latest. The product itself is quite good. My biggest issue is with Signature Solar. Customer service is very bad. GFM
@USA-GreedyMenOfNoIntegrity
@USA-GreedyMenOfNoIntegrity 5 месяцев назад
@@grayfurnaceman Customer service in the HVAC industry is the worst it’s ever been too.
@jasonweb9720
@jasonweb9720 4 месяца назад
Sol-Ark and 6500ex are not in the same class. Sol-Ark and 18kpv are. I installed tons of the 18kpv. Just they have a problem using generators to pass in the inverter.
@Fonze1955
@Fonze1955 4 месяца назад
Chinese white label LuxPower Tek doesn’t mean it’s not good though
@grayfurnaceman
@grayfurnaceman 4 месяца назад
I would agree. Because the 18pk is pretty new, there are bugs in the system. The factory people understood the problem and were willing to back it up. My problem is with Signature Solar. They were terrible to work with and mostly unresponsive. GFM
@Fonze1955
@Fonze1955 4 месяца назад
Who’s Signature Solar, i thought they were apart of Power Store in TX
@ShuhDonk
@ShuhDonk 5 месяцев назад
I have heard lots of horror stories about signature solar.
@vfsd234
@vfsd234 5 месяцев назад
What type of horror stories? Thanks
@USA-GreedyMenOfNoIntegrity
@USA-GreedyMenOfNoIntegrity 5 месяцев назад
….Like very poor 240VAC split phase power quality output from 2 ea 6500 EX’s. Poor customer service. They’ll drag you along for weeks dealing with issues so that you’ll give up and accept their credit on a new unit or you can pay to ship the piece of junk back and wait weeks for a warranty decision.
@vfsd234
@vfsd234 5 месяцев назад
Thanks for the details ​@@USA-GreedyMenOfNoIntegrity
@sia3540
@sia3540 5 месяцев назад
I thought they would have changed by now! If you buy anything from them you better pray 🙏 that it doesn’t fail because they will send you through HELL!
@USA-GreedyMenOfNoIntegrity
@USA-GreedyMenOfNoIntegrity 5 месяцев назад
100%.
@kickgas7171
@kickgas7171 4 месяца назад
Why do you suppose that no reputable American inverter manufacturer, builds inverter using, low cost, low surge capacity, short lived high frequency inverter technology in their designs?
@kg4muc
@kg4muc 5 месяцев назад
Very poor business model!
@williamjosephbc17Q
@williamjosephbc17Q 5 месяцев назад
that waxine you took has fried your brain
@grayfurnaceman
@grayfurnaceman 5 месяцев назад
It's spelled vaccine dummy. Whose brain is fried? GFM
@williamjosephbc17Q
@williamjosephbc17Q 5 месяцев назад
@@grayfurnaceman lol... yeah well some of us are censored by algorithms when we spell certain words right... isn't it time for your booster?... decease X is coming
@grayfurnaceman
@grayfurnaceman 5 месяцев назад
Already got it. BTW, its disease not decease. If your spelling is bad enough, spell check will not be able to decipher your meaning. GFM@@williamjosephbc17Q
@Jon-hx7pe
@Jon-hx7pe 5 месяцев назад
those wazine things don't work - they actually dampen down ipputiny on top of the risk of hart demege and cincer. @@williamjosephbc17Q
@Jon-hx7pe
@Jon-hx7pe 5 месяцев назад
those boaster wakkine thingies actually reduce immenuty and can cause hartte demege and kincer. @@williamjosephbc17Q
@duotronic6451
@duotronic6451 2 месяца назад
This makes no sense. What broke? Why are you rambling incoherently?
@grayfurnaceman
@grayfurnaceman 2 месяца назад
What makes no sense is that Signature Solar would not back the product. The microinverter controlled solar arrays were wired thru the GEN input as recommended by the manufacturer. When the arrays were shut down for a maintenance issue, the GEN input failed. GFM
@solarcharging9743
@solarcharging9743 5 месяцев назад
I would never buy any inverter from any dealer that uses low cost, Chinese made, low surge capacity, short lived high frequency inverter technology.
@seansevo4g
@seansevo4g Месяц назад
Which manufacturer are you speaking about?
@solarcharging9743
@solarcharging9743 Месяц назад
@@seansevo4g Any manufacturer that uses high frequency, transformerless inverter technology.
@paparock3962
@paparock3962 28 дней назад
Spare us, really don't care what you would do
@solarcharging9743
@solarcharging9743 26 дней назад
@@paparock3962 If you want to throw your money away on this junk high frequency tech, go right ahead. I couldn't care less.
Далее
ЭТОТ ПЕНЁК ИЗ PLANTS VS ZOMBIES - ИМБА!
00:48
Лепим из пластилина🐍
00:59
Просмотров 401 тыс.
How long can a Server Rack Battery run a Fridge?
10:54
WHY I REMOVE SOLAR
14:10
Просмотров 25 тыс.
Now this is an upgrade!
20:01
Просмотров 125 тыс.
Fast and Furious: New Zealand 🚗
0:29
Просмотров 17 млн
ОБЛИЛА водой на ТАТУ СЕАНСЕ
0:29