My Onewheel GT Battery Died Already?!? 

Update - I did find the new battery warranty sticker after I took the rails off...it was on the side instead of the rear, like the original battery. Alas...I'm still missing screws though 😂

This video came off as you being far more patient and accepting than any average person would be while being swindled by Future Motion.

There should be a FM lemon law. Maybe 4th times a charm? Great video Mr. Ginter ✊

That’s so crazy. This is unacceptable from FM. That technician needs to be fired immediately. Absolutely zero tolerance for that especially with the CPSC breathing down their necks… I have around 3500 miles on my GT and I have now had to replace the battery, control, and motor. FM has been extremely helpful with getting me fixed up quick tho. Wish you the best of luck with your GT 🤞🏼

My GT has 2000+ miles. One season of winter/ snow trail riding without issue.

Wow. You have had the worst luck. Thanks for continuing to share your story.

Just picked up a GT, thanks for this video good to know these experiences

Glad you got her back! Hopefully these batteries have a nice long floaty life!

Wow. I was seriously considering grabbing a GT until i saw this video. Missing screws and the same shipping box? They could not even use a new box??! Geez.

I went camping down to 20° and I couldn't ride the board until it warmed up to probably 50°.. it was very aggravating and actually irritating.

Ya, wonder how the floatwheel will perform with molicel p42a pack. FM needs to add flat footpad option from the factory for GT too... However, my late 2021 OG pint has no issues with ~1400mi so far, fast and regular charging at normal indoor temps tho... Footpads can be a bit wonky and disengage depending on shoe type, vans hi-top Crocketts seem to work well, additional ankle protection, support and reliable.

It's funny when I received my Onewheel, the box was fairly pristine. When I sent the board in for warranty service, I got the same box back, but it was beat the F up. Can't blame FM, but you wonder how the handling varies so much with the shipping.

Wow that board looks like I rebuilt it! 😂 GT batteries were wack. I still have mine for a solar project, but all the cells need to be balanced.

I got 1600 miles and left my GT in my truck for 20 days in -15°C winter weather while I was away in Mexico. Board warmed up in a gfs house for half a day and works fine as usual this Spring and early Summer.

should probably open the box and and check bms before sending it, oh there is the void warranty sticker? just get one printed by some guy, anyways this doesnt feel transparnt enough to me seriously. how much was the repair tho

rich! especially seeing as they say they cant make more distribution/ repair centers as it would compromise the quality and the safety assurances of their products

I bought two OG Pints from Future Motion in the past. One I kept in the box for approximately two years or more. The second one I had 44 miles on it. I charged it in the winter months but didn't use it much. A couple of months later went to turn on the board and it would not turn on. I live in Arizona where the weather doesn't get to cold and the board was inside. I find it to be unacceptable. I have yet to send it back. Will in the near future. 🤷🏻‍♂️

I live in cny, ive ridden in 20° weather and everything was good, eventually the salt, ice and dirt eroded the haul sensor but im pretty sure if i got start it up right now the battery will still turn it on.

Mr. Ginter, I live in Casper, WY. I have ridden multiple days in a row in below zero temps and snow. I always brought my board inside to thaw back out after riding. I always wondered if I was hurting the battery. So far no issues but if it craters in the future I will speak up. I have 1700+ miles on my GT.

I lived in Colorado with my GT last year and constantly rode and charged while it was below 20 degrees without issue.

Yo, I live in Cornville and road my GT all winter long. That is some BS about the missing screws! Get your stuff together future motion.

The only that comes to mind you didn’t mention is if you were charging overnight when it got cold. Charging cold lithium batteries will definitely kill them and I have no idea if FM has cold sensor to prevent charging when it is too cold… thanks for sharing!

That's Future Motion for you! Enjoy!

One of the reasons I decided to give up on onewheel is the lack of service if repair is needed It's not a reliable daily uses

FM releasing the GT destroyed their company

Hey I love your videos, I have been watching you for a few weeks now and your amazing. But I wanted your opinion on using the chibattery CBGT? They figured out a way around the board getting bricked. You can replace your own battery. What do you think?

BRO!!! I live in Alaska and use my GT every week to take my trash can up the driveway for pick up. I have done this at as cold as -20.( American temp not Canadian) I know it wasn't the 39 degree camping trip of yours.

Good Video! $632 for repair. Wow.

Believe it or not a week ago from today my board died the moment i got off it. I did no tricks or heavy charging. It was 68 degrees so it was warm. This is the Second time this happened to me. the first time I had 1200 miles (over the 622 for the battery warrenty) . i now have 4300 miles. There are people with more mileage than me and they never sent their board back in. I already sent my board again. They replaced my battery last time just like yours. They didnt charge me that time as well despite being out of warrenty which is good, but Im worried they're gonna charge me now for a defective board now that i rode past a bigger spesific milage. Im glad its not just me. You are literally going through the exact same issue as me almost word for word. I didnt mod my board at all btw. Imma pray they do right by me again. Its not right to charge me for a defective board. people have 14,000 miles and i cant get 5,000? dont wanna be cheap and spend nothing, i wanna have he same quallity like everyone else. Is it ridiculous for me to say that?

I live in Wisconsin, it gets REAL cold. I bought my board at release. No battery issues yet. About 1200 miles and loving it. Dubs installed this week. Tho, my motor connector ring did just break. No reason why.

i just can't get over how expensive they are really wanted one but in Australia they are $4,000AUD and i have seen so many creators talking about how the wiring inside is exposed and pushed up against one side of the board with the potential to cut into the wiring and short the board out. I thought Evolve skateboards had problems but these onewheels seem to have far more.

Hi Kua Steve, watching from Philippines from your Auntie Lida's Family

I went on vacation and my pint X got exposed to temperatures in the 30s and I got the battery too cold message. I waited about an hour and it worked fine except for I noticed that my mileage in the Onewheel app for that board got reset to 0 miles. I had about 3300 miles on it Before the reset back to zero. I noticed it happened the same day that my pint X battery said it was too cold. So I think they are related.

My new GT is only a month old. The first day the foot sensor was not engaging. I told FM and said a rep would get back to me with in 24 hr. Never heard back! Took the front foot pad off , cut out all the hot glue and then connector wire was put out of the plug. Push the wire back in. Works like a champ now. I really hot glued it. But it was never tested at the factory. Was just probably throw it in the box.

Know a guy that rides his in the snow as low as -17 degrees F. He did over 600 miles this winter in Wisconsin! I wouldn't do what he does but he claims to have no battery degradation.

Very informative.

fm is the worst brother , idk how you keep calm , f them

Time to switch to EUCs. They are more reliable. You can repair them yourself. More powerful motor, bigger range. Several vendors to choose from. Not locked to only one.

i have onehweel set to charge only to 90 percent but says its at 99%. i didn't have the app open when charging so is that the issue?

My GT came back with a torn/pinched front controller gasket 🤦🏽‍♂️

I can't speak for GTs but while visiting Spokane, in 20 degree weather, my XRs would at least power up to warn me via the app, then nose dive on me if I ignored it. (Oh and I left them in my truck over night up until that happened.) They have 3,000 miles between them. One of them is a CBXR. I can easily justify another set of WTF rails for a 2nd trail board long before I could risk the agony bundled with GT ownership. Just knowing that FM Powder Coated the GT rails, which acts as an insulator, instead of Ceramic Coating the rails to allow heat to properly dissipate from the motor, told me all I needed to know. I know FM isn't publicly traded, but if their products were stocks, I'd sell GTs and by XRs all day. Just bought my 4th XR(CB) last week. My best friend of 15 years mocked me when I got my first Onewheel. He laughed and said it would be a fad. He rode mine for 20 minutes, woke up with sore legs, then had his own by the weekend. A year later he still occasionally thanks me for introducing him to it and says the Onewheel is the coolest thing he has ever bought in 40 years of life. He use to say he would never ride trails, now he says nothing is more satisfying than trails. It just goes to show, that the OneWheel will change you. Who knows, ride it far enough and maybe you'll become a flat earther. 😉 Sorry for the wall of text, TLDR... I ❤the OneWheel community!

Tell it like it is brotha! 🗣️💯👍

Do you recommend the enduro?

Duuude. The exact same thing happened with my first GT back in September. Went for a ride. Then it sat in the garage in 50-60 degree Minnesota weather. Went to turn on, nothing. If I’d spin the tire fast 5!3 light bar would flicker. But that was all. It’s still being looked at by one of the best in the biz, but last I heard he was still stumped. I’d get it if it was -10 degree weather. But a board being 30 to 50 degrees shouldn’t brick it. Whatever the gremlin is in your board is also in mine.

I've had a Pint X for about a year and a half now and definitely enjoying enjoying it. I've really had it in my head that I want to get a GT, but this video and several others, including some of Lious Rossman's really make it difficult to want to give FM any more business. Some of the repairs that have been shown by them are absolutely awful and basic things like incorrect and missing screws? Come on... And they don't want owners to be able to repair their own boards because of "safety"? No, it's 100% just because they want to control the market and have all repairs go through them for profit. There's a relatively local XR that's only got 87 miles on it for only $600. I'm thinking of just picking that up for now instead of a GT. It is 4212 Hardware, so I'd have to get a chip mod to be able to have it CBXRed, but it'd still come out a ton cheaper than a GT and maybe more reliable and self-serviceable overall and wouldn't be giving any new money to FM.

I had a similar failure but I had fewer than 50 miles on my board. I went camping and stayed in a heated cabin where I stored my board. In the morning it was about 45 degrees fahrenheit and I was able to ride a few hundred yards and stopped to talk to someone for 5 minutes and hopped back on the board and it just flopped over. I thought I must have turned it off so I pressed the power button and nothing. I tried all the tricks I could think of and no response. I only got a light to flash if I spun the wheel. I tried more trouble shooting when I got home with my charger and nothing. I got an RMA from FM and got the same canned response "...your Battery Module was not performing up to specifications and will need to be replaced". They quoted me the same repair cost but I decided I was not going to give them any more money. I didn't have faith in them or their batteries and based on their warranty they don't have much faith in them either. I figured I'd investigate it myself, get help from the community, or switch to Vesc.

This is my only worry really. With every mod in the book, its alot to revert mainly to stock. Ended up cracking my lid over tightening on 1 screw. Prob make me replace the whole controller 😢 Saw other people who did the same with a grim email about it

I live in Ohio. I think I was the second or third batch of GT’s. I ride everyday. Cold,rain, what ever. I’ve been lucky enough to have gotten a sold board. No issues. Thank god. I received my board mid May last year. If that helps at all

contemplating buying a onewheel but all the stuff around FM and their practices has me worried. Would love to not have to pay an arm and a leg for some repair not my fault but not deemed covered by them. For such an expensive luxury item I would like for it to last more than 6 months and also for it to be safe for my child. Wish Floatwheel could take something other than crypto and maybe a more solid date for delivery.

Wow! Really disgusted with FM. They used the wrong XR screws, and then had missing screws 😅 And... they charged you an arm & leg for the repair. Just WOW! FM!! Do Better!! #QC #FFM

How many miles

I think FM might be dealing with some culture-shift issues. Sometimes it feels like they hear the community and other times it feels like they're so distant. Hopefully they're working on being more consistent. Until then, it's time to document the exact state of your board with photos/video before sending it in. Sad that it comes to this.

You should get a floatwheel instead! Check it out!

My battery is bricked from storage over winter. Has 27 miles. Just won’t turn on

My gt hates the cold. It's hard to start at 50f... drilling the power button for a few minutes will flicker the power on. No problems turning on at 70f. Maybe it's a wonky temp sensor...

Yeah bro I've literally read lots of GTs with 3,000 mi and it's all stock everything they haven't opened it up at all... Maybe it's cuz you opened your board up... The GTS with a lot of issues are the modded ones

One word...."VESC".

You had to rapidly click the power button for at least 1 min, tap tap tap until it turns on.

Time to order a Floatwheel.

That is very disappointing for any company to have poor quality control especially when it's a warranty repair. I can understand that a battery can go out for many different reasons, maybe the charger is damaging the cells? Who knows ,but the basic responsibility of returning the board in as good if not better condition is very troubling and I would feel salty for sure. This makes me nervous about my GT now.

Bummmmmmmer… I got my controller and motor replaced and my total was $722. Glad to soo you back riding tho

They don’t even give you a new box?!?!?! Ridiculous!

Please tell me you reported all the issues to FM. This actually pisses me off. I'm beyond disappointed in their service

You could've probably built a working vesc with all the time you haven't had your gt 😂. I hope you don't get anymore issues

Problem is FM disabled cell balancing in the GT. Cells probably got out of balance and the cold took out the weak cell. And on the GT leaving it plugged in to long can also burn up the bms where the Xr will trickle charge and balance the cells. This should be mandatory not disabled on the newer version of the product. Fm doesn't deserve our loyalty.

Damn mine just came in the mail I almost want to return it and I might just do that cause fck tht sht bro

Sounds like they don't want to even attempt to fix it to save the customer some money. Who cares what the problem is, lets just drop in a new battery and charge them. Ridiculous

FFM

👀👀 dang

That's ridiculous honestly

Uhh...Wow. #speechless

Thinking of selling my wheels. It’s a mix of the huge risk of injury, lack of true support… trust in board (and again back to injury)… I think I might be going back to my good old bicycle lol 😂

Whats the mileage? Fm has sus programming